Operator Messages Manual

Chapter 35 EXF (EnvoyACP/XF) Messages

The messages in this chapter are sent by EnvoyACP/XF. EnvoyACP/XF provides level‑2 data link functions for other HP products and user applications. The subsystem ID displayed by these messages includes EXF as the subsystem name.

NOTE: Negative-numbered messages are common to most subsystems. If you receive a negative-numbered message that is not described in this chapter, see Chapter 15.


4

T9088 LDEV ldev LINE $line [ RETRY %dev-status %ctlr-err ]

dev-status

contains the interrupt cause word. The interrupt cause word (RIC) is used by the communications interface unit (CIU) to report CIU or CIU-to-LIU bus (CLB) error conditions and to report the successful completion of input/output (I/O) operations. The interrupt cause word has two formats: one for input (reading) and one for output (writing). The interrupt cause word returned to the I/O channel during the interrupt sequence contains the controller-specific status information that forced the generation of an interrupt by the controller.

For a description of the interrupt cause word, refer to the table or figure that corresponds to the controller:

ctlr-err

is a file‑system error. ctlr‑err is either 213 (octal for file-system error 139) or 336 (octal for file-system error 222).

Table 35-1 Interrupt Cause Word Format for BITSYNC Controllers (6203/6204/3604) for EXF Messages 4 and 5

BitMeaning
0Not used (always 0).
1Channel overrun.
2Channel abort.
3Not used (always 0).
4Modem loss interrupt.
5Number of characters read that exceeded the count specified in the input/output controller (IOC).
6Receiver overrun.
7Not used (always 0).
8Receiver detected an error in the frame check sequence.
9-11Assembled bit count of the number of residue bits in the last data character.
12Receiver overrun (same as bit 6).
13Abort received.
14End-of-message received.
15Not used (always 0).

 

If bits 1, 2, or 5 are set, then bits 8 through 15 are set to the controller ending state count. If bit 4 is set, then bits 8 through 15 indicate the modem status. Table 35-2 describes the modem status bits.

Table 35-2 Modem Status Bits for BITSYNC Controllers (6203/6204/3604) for EXF Messages 4 and 5

BitMeaning
8Not Data Set Ready.
9Not Data Carrier Detect.
10Not Clear to Send.
11Transmit Overrun.
12Bit-synchronous controller configured for RS422 or RS449.
13Maintenance Mode.
14Request to Send.
15Data Terminal Ready.

 

Table 35-3 Interrupt Cause Word Format for CLIP Controllers (3650/3605) for EXF Messages 4 and 5

BitMeaning
0Power on (unit 0).
1Channel overrun (input).Channel underrun (output).
2Channel abort.
3CIU detected channel parity error.
4Not used.
5Not used.
6Not used.
7Not used.
8CIU internal hardware error detected.
9CIU internal microprogram error detected.
10Not used.
11-15% 0 No data complete.
 % 1 Data transfer complete.
 % 2 Write ended and data not sent.
 % 3 CLB underrun.
 % 4 Invalid CLB frame A field.
 % 5 CLB frame less than two bytes long.
 % 6 Invalid CLB frame C field.
 % 7 FCS error on incoming CLB frame.
 %10 Incoming CLB was aborted by the sender.
 %11 CLB receiver underrun.
 %12 Incoming CLB bits not modulo 256.
 %13 CLB output wait-for-acknowledgment (WACK) response timeout.
 %14 CLB input enable wait-for-acknowledgment (WACK) response timeout.
 %15 FLAK response timeout to a FLUSH frame.
 %16 CLIP/BOB received a wait-for-acknowledgment (WACK) response unexpectedly.
 %17 Reserved.
 %20 LOCS starting address out of range.
 %21 LOCS block exceeds end of random-access memory (RAM).
 %22 LOCS block sizes don’t match input/output controller (IOC) buffer size.
11-15 continued%23 LOCS block invalid format.
 %24 LOCS block bad checksum.
 %25 Execution execute I/O (EIO) address invalid.
 %26 Start Execution issued and CIU not loaded.
 %27 Invalid EIO command for unit used.
 %30 Invalid EIO parameter word.
 %31 Reserved.
 %32 Invalid nonvolatile random access memory (NVRAM) program.
 %33 - %37 Reserved.

 

Cause  For BITSYNC controllers (6203/6204/3604) or CLIP controllers (3650/3605): This error is usually caused by a timeout of a CIU-to-LIU bus (CLB) transmission, or a controller or channel problem. For SNAXLink controllers: An error has occurred on the specified device, and the input/output (I/O) retry did not succeed.

Effect  None.

Recovery  Check the rank and priority of the communications interface unit (CIU) controllers and correct any problems found. If necessary, save the information returned in this message, contact your Global Mission Critical Solution Center (GMCSC), and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



5

T9088 LDEV ldev LINE $line RETRY %dev-status %ctlr-err

dev-status

contains the interrupt cause word. The interrupt cause word (RIC) is used by the communications interface unit (CIU) to report CIU or CIU-to-LIU bus (CLB) error conditions and to report the successful completion of input/output (I/O) operations. The interrupt cause word has two formats: one for input (reading) and one for output (writing). The interrupt cause word returned to the I/O channel during the interrupt sequence contains the controller-specific status information that forced the generation of an interrupt by the controller.

For a description of the interrupt cause word, refer to the table or figure that corresponds to the controller:

ctlr-err

is a file‑system error. ctlr‑err is either 213 (octal for file-system error 139) or 336 (octal for file-system error 222).

Cause  This message is usually caused by a hardware error and applies to BITSYNC controllers (6203/6204/3604), CLIP controllers (3650/3605).

After the CIU transfers a write data frame to a communications line interface processor/break-out board (CLIP/BOB) from the processor, the CIU times the wait-for-acknowledgment (WACK) response from the CLIP/BOB to which the frame was sent.

If the response is timed out by the CIU, then an interrupt is generated to the appropriate communications access process/Communications Subsystem Manager (CAP/CSM) with a timed-out indication. The CIU suspends further transfers to the failing CLIP/BOB. To reactivate transfers to the CLIP/BOB, the CAP/CSM issues either a LINK CLEAR EIO or INITIATE WRITE EIO instruction with a retry parameter.

Effect  The operation is retried.

Recovery  Check the BOB and the CLIP modules.



6

T9088 Line Started

The SCF START command initiates the operation of an object. The successful completion of the START command leaves the object in the STARTED state.

Cause  The operator issued SCF START LINE. The line is ready to accept network requests.

Effect  The line is in the STARTED state. A connection is successfully established with a remote device.

Recovery  This is an informational message only; no corrective action is needed.



7

T9088 Line Stopped

The EnvoyACP/XF subsystem issues a warning when the line is in a STOPPED state.

Cause  The operator brought down the line. Some problem might have made it necessary for the line to go to the STOPPED state. Also, the line must be stopped before an ALTER LINE command can be issued.

Effect  The line goes down and is not usable. Communication with the remote line is not possible.

Recovery  Correct the problem that caused the line to go down. Issue the SCF START LINE command to bring the line back up.



11

T9088 FCS Error

The frame-check sequence is a 16-bit field containing the cyclic redundancy check (CRC) value for the frame, which is used for error-checking. The CRC value is computed by the sending controller’s hardware, using the address field, control field, and information field (if present) as a continuous bit stream. The ending flag follows the frame-check sequence field.

Cause  The receiver detected an error in the frame check sequence. The line aborted due to a modem error.

Effect  The line is not usable. Communication with the remote line is not possible.

Recovery  Correct the problem and issue the SCF START LINE command to bring the line back up.



12

T9088 LDEV ldev, LINE $line Status : SCF COMMAND ERROR

Cause  An SPI error was encountered while processing an SCF command.

Effect  SCF commands will not work.

Recovery  Contact your support representative.



32

T9088 DSR Loss

DSR (Data Set Ready) is a signal coming from a modem that usually indicates to the computer equipment that the modem is powered on. DTE (Data-terminal Equipment) is the terminal or host computer to which a modem (called the DCE) is connected.

Your application establishes a link and performs line-control operations through calls to the CONTROL procedure. These calls include numerical operation codes, several of which vary from one protocol to another.

When you use switched-line facilities, you must set the Data Terminal Ready (DTR) modem signal before establishing the link. You do this by issuing either a CONTROL 17 or a CONTROL 11. For both calls, you can specify that Data Set Ready (DSR) be asserted before the call completes.

For more information, refer to the subsection, “Establishing and Controlling a Data Link” in Section 1 of the EnvoyACP/XF Application Programming Manual.

Cause  A problem with a modem, cabling, or other hardware.

Effect  The line is not usable.

Recovery  Correct the problem and start the line. The application process must reissue any CONTROL requests that were previously issued to initialize the line and place it in the information-transfer state. (See Appendix A of the EnvoyACP/XF Application Programming Manual.)



34

T9088 CARRIER LOSS

When two modems decide that they can talk to each other, they generate a signal on the serial RS-232 interface called carrier detect (CD). CD remains present as long as the two modems are connected, thought it can be interrupted by a call-waiting signal. Sometimes this interruption is enough to drop the data connection and cause the CD signal to go down and carrier loss will be detected.

Cause  The carrier is lost.

Effect  The line is not usable.

Recovery  Correct the problem and issue the SCF START LINE command to bring the line back up.



35

T9088 CTS Loss

The CTS (Clear To Send) signal that comes from a modem indicates to the computer equipment that the modem is ready to accept data for transmission.

Cause  The CTS signal is lost.

Effect  The modem is unable to accept data for transmission.

Recovery  Reinitialize the line and place it in the information-transfer state.



41

T9088 Text overrun

Cause  A hardware data-overrun error occurred and persisted through several retries of the operation.

Effect  The procedure sets the error code and returns without performing the requested operation.

Recovery  Corrective action is device-dependent. If you cannot solve the problem, save the information returned in this message, contact your Global NonStop Solution Center (GNSC) and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



53

T9088 CONTROLLER ERROR: ctlr-err is a file-system error. ctrl-err is either 213 (octal for file-system error 139) or 336 (octal for file-system error 222).

Cause  The controller failed its internal diagnostics. The controller has a fatal error that was recognized by its resident microcode.

Effect  The procedure sets the error code and returns without performing the requested operation. All paths through the controller are down.

Recovery  Check the CLIP modules. If this does not solve the problem, save the information returned in this message, contact your Global NonStop Solution Center (GNSC) and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



54

T9088 LDEV ldev, LINE $line status : DRIVER SEND ERROR DEVSTATUS/RIC = dev-status ERROR = error

dev-status

identifies the interrupt cause word. The interrupt cause word (RIC) is used by the communications interface unit (CIU) to report CIU or CIU-to-LIU bus (CLB) error conditions and to report the successful completion of input/output (I/O) operations. The interrupt cause word has two formats: one for input (reading) and one for output (writing). The interrupt cause word that is returned to the I/O channel during the interrupt sequence contains the controller-specific status information that forced the generation of an interrupt by the controller.

error

is a file-system error.

Cause  The cause is a controller or channel problem.

Effect  The operation halts.

Recovery  Contact your support representative.



74

T9088 LDEV ldev LINE $line Status: Process Internal Error Program Register = %P Register, Env Register = %E Register X1-X4 %000000 %000000 %000000 %000000

Cause  This message applies to the CLIP controllers (3650/3605) only. A request was issued to EXF, but no stations were configured. This request may also be caused by an invalid state action.

Effect  EXF performs recovery; however, this recovery could stop all link protocol.

Recovery  If EXF stops all link protocol, obtain a trace if you can replicate the problem, contact your Global NonStop Solution Center (GNSC) and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



90

T9088 LDEV ldev, LINE $line Status : PROCESS ABENDED ERROR = error-code

Cause  See the error codes listed in Table 133-3. The error code accompanying this message is decimal.

Effect  The input/output (IO) process abends.

Recovery  See the recovery actions described in Table 133-3. There are four minor deviations from the table for EnvoyACP/XF:

  • The first column, “Message 74 Code in Octal,” is not applicable.

  • Code value 23 and above are not applicable.

  • “Cause” is the same as given for X25AM.

  • “Effect” for all of the codes is: “EnvoyACP/XF terminates.”



100

T9088 Microcode Load Failed

Microcode is any machine code or data that can run in a microprocessor. HP produces two types of microcode: volatile and nonvolatile. Volatile microcode is loaded into the volatile random-access memory (RAM) of some types of printed wiring assemblies (PWAs) and is not retained in a host PWA when power to the PWA is interrupted.

Nonvolatile microcode is firmware, which is code in memory that is necessary for the power-up initialization and communication with a host or device. The software for components of the ServerNet architecture (for example, an adapter) is called firmware. Some firmware for ServerNet components is downloaded when the system or component is loaded.

Cause  The communications line interface processor (CLIP) process failed. An error occurred when a microcode file was accessed. The controller microcode was not loaded for the line.

Effect  Paths through the controller are down. The line cannot be used until the microcode is downloaded.

Recovery  Use a different microcode file. If this does not solve the problem, save the information returned in this message, contact your Global NonStop Solution Center (GNSC) and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



101

T9088 Microcode Execution Failure

Microcode is any machine code or data that can run in a microprocessor. HP produces two types of microcode: volatile and nonvolatile. Volatile microcode is loaded into the volatile random-access memory (RAM) of some types of printed wiring assemblies (PWAs) and is not retained in a host PWA when power to the PWA is interrupted.

Nonvolatile microcode is firmware, which is code in memory that is necessary for the power-up initialization and communication with a host or device. The software for components of the ServerNet architecture (for example, an adapter) is called firmware. Some firmware for ServerNet components is downloaded when the system or component is loaded.

Cause  The microcode file was not executed.

Effect  The line cannot be used until the microcode is downloaded.

Recovery  Use a different microcode file. If this does not solve the problem, save the information returned in this message, contact your Global NonStop Solution Center (GNSC) and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



102

T9088 Microcode Download Successful

Microcode is any machine code or data that can run in a microprocessor. HP produces two types of microcode: volatile and nonvolatile. Volatile microcode is loaded into the volatile random-access memory (RAM) of some types of printed wiring assemblies (PWAs) and is not retained in a host PWA when power to the PWA is interrupted.

Nonvolatile microcode is firmware, which is code in memory that is necessary for the power-up initialization and communication with a host or device. The software for components of the ServerNet architecture (for example, an adapter) is called firmware. Some firmware for ServerNet components is downloaded when the system or component is loaded.

Cause  A CLIP download was requested.

Effect  The CLIP is downloaded.

Recovery  This is an informational message only; no action is necessary.



147

Status Probe Failure

If the EnvoyACP/XF line is in the STARTED state and no requests are pending from the application, the status probe request is sent by the EnvoyACP/XF IO process to check the link between the host and the adapter CLIP. If no response returns for the sent status probe request within the timeout period, the lack of response results in status probe failure and the above message is displayed in the EMS.

Cause  Loss of communication between the EnvoyACP/XF IO process and the adapter CLIP; for example, due to a path failure or when the CLIP is not responding.

Effect  EMS displays the message Status Probe Failure. Activate path request is issued by the EnvoyACP/XF IO process.

Recovery  The IOP process tries to recover the link by issuing the repeated activate path requests.



235

T9088 LDEV ldev LINE $line INVALID OPERATION REASON = reason LINE TYPE: x21

Cause  There is a problem with the modem, or a timer has expired.

Effect  The X.21 connection is not established.

Recovery  Ensure that the modem and modem connections are operating correctly. If this does not solve the problem, save the information returned in this message, contact your Global NonStop Solution Center (GNSC) and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



236

T9088 LDEV ldev LINE $line ENVOYACP/XF CLIP Dial Number: dial-num

Cause  This message applies to CLIP controllers (3650/3605) only. The call operation was successful.

Effect  None.

Recovery  Informational message only; no corrective action is needed.



237

Activate Path Request status [successful | failed] On Path path (A/B/None) from CPU cpuno

IOP requests CONMGR to download the program file onto the CLIP. IOP issues this activate path request to NSK, and NSK forwards the same request to CONMGR.

status

indicates whether the path request succeeded or failed.

path

is A (no response from CLIP); B (ownership), or unknown.

cpuno

is the IOP primary CPU number.

Cause  successful: IOP successfully issued an activate path request. failed: IOP failed to issue an activate path request to NSK because IOP has not done initialization properly.

Effect  successful: None. failed: The line is stopped in the STOPPED state.

Recovery  successful: Informational message only; no corrective action is necessary. failed: Stop, then restart the device/IOP.



238

SUSPENDED due to path failure

If the EnvoyACP/XF line is in the STARTED state and the communication between the host and the adapter CLIP is lost for more than 90 seconds, the above message is displayed in the EMS.

Cause  Loss of communication between the EnvoyACP/XF IO process and the adapter CLIP due to a path failure.

Effect  EMS displays the message SUSPENDED due to path failure; the line enters the SUSPENDED state.

Recovery  The line restarts when the path is up.