Operator Messages Manual

Chapter 108 SWAN (ServerNet Wide Area Network) Concentrator Messages

The SWAN concentrator generates TRAPMUX message 6 through the WAN subsystem trap multiplexer process. The subsystem ID displayed by this message includes TRAPMUX as the subsystem name.

A general explanation of the trap message is provided, followed by the specific details for each type of SWAN concentrator trap event message; they are organized as follows:



6

Enterprise Specific Trap SNMP-Trap-Multiplexer - trap-multiplexer-process-name, Version: version-number, Community: community-string, Enterprise:enterprise-identifier, Network addr: ip-address, Generic trap: 6, Specific trap: specific-trap-value, Time ticks: <9>, (varbind n OID=varbind-object-identifier, type=varbind-data-type, value=varbind-value)

trap-multiplexer-process-name

is the name of the Trap Multiplexer process that received the trap.

version-number

is the number in the version field of the trap PDU.

community-string

is the community name associated with the trap originator, from the community field of the trap PDU. For SWAN concentrator trap events, the value is Tandem_Computers_EMS.

enterprise-identifier

is the SWAN concentrator object identifier (OID), which is illustrated in Figure 108-1.

Figure 108-1 SWAN Concentrator Object Identifier (OID) Tree

SWAN Concentrator Object Identifier (OID) Tree
ip-address

is the SWAN concentrator PATH IP address.

specific-trap-value

contains a decimal number that uniquely identifies the trap. These are the SWAN concentrator components that can generate a trap event:

time-stamp

is the elapsed time value of the time-stamp field of the trap PDU.

The remaining optional field in the trap message is the varbind field. If there is not information for this field, (no varbinds) is displayed. Otherwise, the following fields are displayed one or more times.

n

indicates the number of varbinds.

varbind-object-identifier

is the SWAN concentrator object identifier (OID) of the varbind, which is illustrated in Figure 108-1.

varbind-data-type

indicates the data type of the varbind and is one of the following:

ValueMeaning
NULLno data
INTEGERdata is in integer notation
OCTETSTRINGdata is in octal notation
OIDdata is an object identifier (OID)
IPADDRdata is an IP address
COUNTERdata is a counter
GAUGEdata is a gauge
TIMETICKSdata is a timestamp
SMI-OPAQUEdata is opaque
DISPLAYSTRINGIs a text message providing additional information about the trap.

varbind-value

is the value of the varbind.

Figure 108-2 shows three fields in a sample trap message that identify the trap as a SWAN concentrator trap.

Figure 108-2 Sample SWAN Concentrator Trap Message

Sample SWAN Concentrator Trap Message

pSOS Specific Traps

Table 108-1 describes the traps issued by pSOS. The recovery action is described in Table 108-2

Table 108-1 pSOS Specific Traps

Specific TrapDescriptionRecovery Action
1Timed out; returned only if timeout was requested1
2Unimplemented system service1
3Illegal system service function number1
4Node specifier out of range1
5Object identifier (OID) is incorrect; failed validity check1
6Object identifier (OID) is incorrect; failed validity check1
7Incorrect object type1
8Node’s object table full1
9Named object not found1
13Informative; files may be corrupted on restart2
14Exceeds node’s maximum number of tasks1
15No stack space1
16Stack too small1
17Priority out of range1
18Task already started1
19Cannot restart; this task never was started1
20Task already suspended1
21The task was not suspended1
22Cannot change priority; new priority out of range1
23Register number out of range1
24pHILE+ resource in use1
25pREPC+ resource in use1
26pNA+ resource in use1
27Starting address not on long word boundary1
28Illegal unit_size - must be power of 2 and >= 161
29Length too large (for given unit_size)1
30Cannot create; region length too small to hold RNB1
31Cannot delete; one or more segments still in use1
32Cannot getseg; request size of zero is illegal1
33Cannot getseg; request size is too big for region1
34No free segment; only if RN_NOWAIT attribute used1
35Segment does not belong to this region1
36Incorrect segment starting address1
37Segment is already unallocated1
38Cannot getseg; region deleted while waiting1
40Starting address not on long word boundary1
41Buffer size not power of 2, or less than 4 bytes1
42Length too small to hold PTCB1
43Cannot delete; one or more buffers still in use1
44Cannot allocate; partition out of free buffers1
45Incorrect buffer starting address1
47Buffer is already unallocated1
48Message length exceeds KI maximum packet buffer length1
49Message length exceeds maximum message1
50Buffer too small to receive message1
51Cannot create QCB exceeds node’s max num1
52Cannot allocate private buffers; too few available1
53Message queue at length limit1
54Queue deleted while task waiting1
58Queue is variable size1
60Queue is not variable size1
60Selected events not pending1
62Illegal, not called from an ASR1
63Task has no valid ASR1
65Exceeds node’s maximum number of semaphores1
66Not semaphore; this error code returns only if SM_NOWAIT was selected1
67Semaphore deleted while task waiting1
71System time and date not yet set1
72Date input out of range1
73Time of day input out of range1
74Ticks input out of range1
75Exceeds maximum number of configured timers1
76timid invalid1
77Timer not armed or already expired1
78Too late; date and time input already in the past1
83Object not created from this node1
84Cannot wait; the remote node is out of Agents1
90PADDR not page-aligned1
91LADDR not on section boundary1
92Logical address is not mapped1
93Cannot affect supervisor map1
94Copy length too long; past section end1
95Section is already mapped1
96No more unused section available1
97Cannot map to zero memory1
98Length greater than section1
99Illegal task mode switch1
101Object does not exist any more1
102Remote node no longer is service1
103Cannot terminate master node1
257Illegal device (major) number1
258No driver provided1
259Illegal I/O function number1
1284Interrupted system call1
1285I/O error1
1286No such address1
1289The socket descriptor is invalid1
3840Region 0 must be aligned on a long word boundary1
3841Region 0 overflow while making system data area1
3842Region 0 overflow while making object table1
3843Region 0 overflow while making device data area table1
3844Region 0 overflow while making task structures1
3845Region 0 overflow while making queue structures1
3846Region 0 overflow while making semaphore structures1
3847Region 0 overflow while making timer structures1
3848Region 0 overflow while making partition structures1
3849Region 0 overflow while making RSC structures1
3850Region 0 overflow while making region structures1
3851Region 0 overflow while making MMU structures1
3852Cannot create root task1
3854Checksum error2
3855Wrong processor type1
3856MMU already enabled with bad setting1
3857Region 0 unit size must match MMU1
3858Illegal packet type in the received packet1
3859Multiprocessor configuration mismatch at system verify1
3860Global object received cannot be entered in this code1
3861Node # = 0 in Multi-processor configuration table1
3862Total # of nodes = 0 or > 2 ** 14 in mpct1
3863Region 0 overflow while making roster and seq.# tables1
3864KI_MAXBUF entry is smaller than required1
3865Asynchronous call error - no user call out1
3867Error while initializing a device1
3872Slave node joined too soon!1
3874Join request was sent to slave node1

 

Table 108-2 pSOS Recovery Actions

#SeverityDescription
1MinorThis is a SWAN kernel problem.If the problem persists, contact your service provider and provide all relevant information as follows:
  • Descriptions of the problem and accompanying symptoms

  • Details from the message(s) generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable.

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), be prepared to supply your system number and the numbers and versions of products related to the error.
2MajorIf the problem persists, reset or replace the SWAN concentrator. Before resetting or replacing the SWAN concentrator, make sure the other CLIPs on the SWAN concentrator are not in use.

 

pNA Specific Traps

Table 108-3 describes the traps issued by pNA. The recovery action is described in Table 108-4

Table 108-3 pNA Specific Traps

Specific TrapDescriptionRecovery Action
20484Interrupted system call1
20485I/O error1
20486No such address1
20489The socket descriptor is invalid1
20492Not enough memory1
20493Permission denied1
20497Entry exists1
20502An argument is invalid1
20503An internal table has run out of space1
20512The connection is broken3
20515This operation would block and the socket is non-blocking1
20516The socket is non-blocking and the connection cannot be complete1
20517The socket is non-blocking and a previous connection attempt has not yet been complete1
20518Socket operation on a socket1
20519The destination address is invalid1
20520Message too long1
20521Protocol wrong type for socket1
20522Protocol not available for socket1
20523Protocol not supported1
20524Socket type not supported1
20525Operation not supported on socket1
20526Protocol family not supported1
20527Address family not supported1
20528Address is already in use1
20529Address not available1
20530Network is down3
20531Network is unreachable3
20532Network dropped on reset3
20533The connection has been aborted by the peer4
20534The connection has been reset by the peer4
20535An internal buffer is required, but cannot be allocated1
20536The socket is already connected1
20537The socket is not connected1
20538Can’t sent after socket shutdown1
20539Too many references: can’t splice1
20540Connection timed out4
20541The attempt to connect was refused4
20544Host is down4
20545The destination node could not be reached from this node1
20546Directory not empty1
20550NT_INIT returned -11
20551The MTU is invalid1
20552The hardware length is invalid1
20553The specified route cannot be found1
20554Collision is select call; these conditions have already been selected by another task1
20555The task id is invalid1
24321Insufficient memory allocated by NC_DATASIZE or region 0 too small1
24322The number of initial routing table entries specified exceeds NC1
24323The number of initial NI table entries specified exceeds NC_NNI1
24324Invalid NI address1
24325Invalid MTU for NI1
24326pNA+ memory error2
24327PNAD task creation error1
24328pNA+ initialization error1
24329NI initialization error1
24330Routing table initialization error1
24331ARP table initialization error1
24332PNAD timer initialization error1
24333PNAD event error1
24334pNA+ checksum error2

 

Table 108-4 pNA Recovery Actions

#SeverityDescription
1MinorThis is a SWAN kernel problem.If the problem persists, contact your service provider and provide all relevant information as follows:
  • Descriptions of the problem and accompanying symptoms

  • Details from the message(s) generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), be prepared to supply your system number and the numbers and versions of products related to the error.
2MajorIf the problem persists, reset or replace the SWAN concentrator. Before resetting or replacing the SWAN concentrator, make sure the other CLIPs on the SWAN concentrator are not in use.
3CriticalCause: This event can be a result of the following causes:
  • The Ethernet cables on the SWAN concentrator are reversed.

  • Both PATHs to the SWAN concentrator are connected to the same Ethernet segment. In this case, a different WANBoot process issues the ZWAN-EVT-BOOTP-REQUIN-OK event.

Effect: If the SWAN concentrator Ethernet cables are reversed, the SWAN concentrator is unusable. If the SWAN concentrator Ethernet ports are connected to the same Ethernet segment, the SWAN concentrator is still usable, but performance may be degraded, and a problem with the one Ethernet segment can cause both paths to the SWAN concentrator to be unusable.Recovery: If the SWAN concentrator Ethernet ports are connected to the same Ethernet segment, reverse the cables. If the SWAN concentrator Ethernet ports are connected to the same Ethernet segment, connected them to different Ethernet segments.
4CriticalDetermine if the corresponding IOP is running in the system processors.

 

SMT Specific Traps

Table 108-5 describes the traps issued by SMT. The recovery action is described in Table 108-5 and in Table 108-7

Table 108-5 SMT Specific Traps

Specific TrapDescriptionSMT ActionRecovery Action
1179649The “activate path” (down load) request from the IOP preempts the previous one (that is now in-process) from this IOPDiscard the previous “active path” request (the clip code file eventually will be downloaded) and process the current one instead0
1179650The indicated DLC task is stopped. This may be caused by user’s request to abort the DLC task, or as a result of error encountered by the DLC reported in some previous trapNone0
1179652The indicated DLC task is startedNone0
1179653The clip code with the indicated file name is deleted from flash or the clip code of the indicated active DLC task is deleted from the flashNone0
1179654Unable to get memory space to process the current requestNoneRetry the request later by using SCF command. If problem persists, take action #1
1179656The clip code with the indicated file name is not found in flashNoneRe-enter the “delete task code” request with the correct file name. If problem persists, take action #1
1179657Unable to copy the clip code of the indicated DLC task to flash because of space problemNoneRemove unused clip code saved in flash to free up the space. This is automated within the CLIP.
1179658The indicated DLC task is configured (its CLIP code has been added to the FLASH memory) but is not startedNone0
1179661SWAN kernel hardware related messageSWAN kernel continues to run1) Look at the error text in the trap message, if it is a hardware related error (for example, FAN BAD or -5 volt supply is bad), take action #5; if it is not a hardware related error, take action #12) If POST is executed and detected an error, it will display the POST results.3) If POST is not executed, the following message is displayed:“ERROR: POST WAS NOT RUN“The SWAN concentrator kernel will automatically initiate the FIRMUP process, which updates the essential and non-essential FLASH memory.If the FIRMUP process is successful, no further recovery action should be necessary.If the FIRMUP process fails, replace the SWAN concentrator.
1179660Warning message; SWAN kernel coding bugSNMP trap message is sent to the TRAPMUXThis may be a transient error, if it happens very often, take action #1
1179662SWAN kernel warning message/informational messageSWAN kernel continues to run0
1245195Indicates fatal errors issued by SMT or DUMP task and by error exception handler or Watchdog Timer handler.SWAN kernel takes a dump of CLIP memory and resets itself1

 

Example 108-1 Example of Specific Trap 1245195 for POST FIR Block Error

TANDEM.TRAPMUX.D20    000006 Enterprise
Specific Trap - SNMP-Trap-Multiplexer
$ZTMX, Version: 0, Community:
Tandem_Computers_EMS, Enterprise:
1.3.6.1.4.1.169.7.1, Network addr:
172.16.35.34, Generic trap: 6, Specific
trap: 1245195, Time ticks: 0, (varbind 1
OID=1.3.6.1.4.1.169.7.1.7,
type=OCTET-STRING,
value=TRACK SWAN28 CLIP 2 TASK SMT  POST
RESULTS : SYS FLG VER 5c00,
POST BITS VER 0053, SYSTEM FLGS
00000000, POST RUN BITS 4400000e00000000
                           POST FAIL_BITS
4400001c00000000)

Example 108-2 Example of Specific Trap 1245195 for SMT FIR Block Error

TANDEM.TRAPMUX.D20    000006 Enterprise
Specific Trap - SNMP-Trap-Multiplexer
$ZTMX, Version: 0, Community:
Tandem_Computers_EMS, Enterprise:
1.3.6.1.4.1.169.7.1, Network addr:
172.16.35.34, Generic trap: 6, Specific
trap: 1245195, Time ticks: 0, (varbind 1
OID=1.3.6.1.4.1.169.7.1.7,
type=OCTET-STRING,
value=TRACK SWAN28 CLIP 2 TASK SMT  FIR
Error REC (1) =  DATA TYPE 7 DATA LEN 6
TOKEN ID 3ED ERR_SOURCE pSOS SOURCE_LOC
STEP_21 ERROR 0)

Table 108-6 SMT Specific Trap 1245195 Description

SOURCE_LOCERR_ SOURCEError DescriptionRecovery Action
1pNA+ioctl call on PNA socket has failed in bootpc procedure.Operation attempted: SIOCGIFADDR1
2pNA+ioctl call on PNA socket has failed in bootpc procedure.Operation attempted: SIOCSIFADDR1
3pSOSq_send on SMT_BOOTPC0_EVENTQ has failed in bootpc procedure.1
4pSOSev_send to SMT TASK has failed in bootpc procedure.1
5pSOSCouldn't create BOOTPC0_IN_Q in bootpc_start procedure.Operation attempted: q_create1
6pSOSCouldn't create BOOTPC0_FREE_Q in bootpc_start procedure.Operation attempted: q_create1
7pSOSCouldn't create BOOTPC1_IN_Q in bootpc_start procedure.Operation attempted: q_create1
8pSOSCouldn't create BOOTPC1_FREE_Q in bootpc_start procedure.Operation attempted: q_create1
9pSOSCouldn't allocate memory for boopc segment address from RN #0 in bootpc_start procedure.Operation attempted: rn_getseg1
10pSOSCouldn't send message to bpc_free_qid in bootpc_start procedure.Operation attempted: q_send1
11SMTSMT internal error in initializing LANPORT_A in bootpc_start procedure.Operation attempted: add_niNote: PC_COUNTER is stored.1
12SMTSMT internal error in initializing LANPORT_B in bootpc_start procedure.Operation attempted: add_niNote: PC_COUNTER is stored.1
13pSOSCouldn't create task name BOOTPC0_NAME in bootpc_start procedure.Operation attempted: t_create1
14pSOSCouldn't start task name BOOTPC0_NAME in bootpc_start procedure.Operation attempted: t_start1
15pSOS Couldn't create task name BOOTPC1_NAME in bootpc_start procedure.Operation attempted: t_create1
16pSOSCouldn't start task name BOOTPC1_NAME in bootpc_start procedure.Operation attempted: t_start1
17pSOSCouldn't send message to bpc_free_qid in bootpc_server procedure.Operation attempted: q_send1
18pSOSCouldn't create task name SNMP_NAME in bootpc_server procedure.Operation attempted: t_create1
19pSOSCouldn't start task name SNMP_NAME in bootpc_server procedure.Operation attempted: t_start1
20pSOSCouldn't deallocate memory in proc_snmp_dnld_reply procedure.Operation attempted: rn_retseg1
21pSOSCouldn't create SMT input MsgQ for BOOTPD in swanmgr_start procedure.Operation attempted: q_create1
22pSOSCouldn't create SMT input MsgQ for SNMP Agent in swanmgr_start procedure.Operation attempted: q_create1
23pSOSCouldn't create SMT input MsgQ for TFTP client in swanmgr_start procedure.Operation attempted: q_create1
24pSOSCouldn't create SMT input MsgQ for BOOTPC0 in swanmgr_start procedure.Operation attempted: q_create1
25pSOSCouldn't create SMT input MsgQ for BOOTPC1 in swanmgr_start procedure.Operation attempted: q_create1
26pSOSCouldn't create SMT input MsgQ for DIAG task in swanmgr_start procedure.Operation attempted: q_create1
27pSOSCouldn't create SMT input MsgQ for DLC task in swanmgr_start procedure.Operation attempted: q_create1
28pSOSCouldn't create or start TIMER task and queue in swanmgr_start procedure.Operation attempted: q_create, t_create, t_start1
29pSOSCouldn't create or start SMT task in swanmgr_start procedure.Operation attempted: t_create, t_start1
30pSOSOperation could not be completed since SMT (Dump thread) detected a problem. The error that follows is defined by SMT.1
31pNA+Operation related to dump thread is uncompleted since the call to pSOS or pNA+ failed. The error that follows should be decoded with respect to pSOS or pNA+.1

 

Table 108-7 SMT Recovery Actions

#SeverityDescription
0NoneInformational only. No recovery is required.
1MinorThis is a SWAN kernel problem.If the problem persists, contact your service provider and provide all relevant information as follows:
  • Descriptions of the problem and accompanying symptoms

  • Details from the message(s) generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), be prepared to supply your system number and the numbers and versions of products related to the error.
5MajorHardware error. Replace the SWAN concentrator.

 

TFTP Specific Traps

Table 108-8 describes the traps issued by TFTP. The recovery action is described in Table 108-8 and in Table 108-9.

Table 108-8 TFTP Specific Traps

Specific TrapDescriptionSMT ActionRecovery Action
2228224Error message; Invalid Error noSNMP trap message is sent to the TRAPMUX1
2228225Error message; Server: Bad fileSNMP trap message is sent to the TRAPMUXThe TFTP Server in the host has returned an error that the program file to be downloaded is not found. Check that the program file exists. If the problem persists, take action #1.
2228226Error message; Server: Access ErrSNMP trap message is sent to the TRAPMUXThe TFTP server in the host has returned an access violation error . The TFTP process is not configured with the subvolume where the downloadable file exists. Correct the problem, then retry the action. If the problem persists take action #1.
2228227Error message; Server: No SpaceSNMP trap message is sent to the TRAPMUXThe TFTP server in the host has returned a "No space or full disk error." Restart the TFTP process, then try the operation, if the problem persists, take action #1.
2228228Error message; Server: Bad TFTPSNMP trap message is sent to the TRAPMUX1
2228229Error message; Server: Bad TX IdSNMP trap message is sent to the TRAPMUX1
2228230Error message; Server: File already ExistsSNMP trap message is sent to the TRAPMUX1
2228231Error message; Server: No UserSNMP trap message is sent to the TRAPMUX1
2228232Error message; Client: Bad TFTP operationSNMP trap message is sent to the TRAPMUX2
2228233Error message; Client sendto FailSNMP trap message is sent to the TRAPMUX2
2228234Error message; No Response from TFTP ServerSNMP trap message is sent to the TRAPMUXCheck if the TFTP Server is up. If it is not up then bring it up. If the problem still exists take action #1.
2228235Error message; Client: Unknown pktSNMP trap message is sent to the TRAPMUX2
22282236Error message; Client: Out of SeqSNMP trap message is sent to the TRAPMUX2
2228237Error message; Client: Big PacketSNMP trap message is sent to the TRAPMUXDetermine if the corresponding DLC Microcode file Cxxxxp0x id correct, or if there is more than one TFTP server on the processor. Correct these problems and try again. If the problem persists take action #2.
22282238Error message; Client: No SocketSNMP trap message is sent to the TRAPMUX2
2228239Error message; Client: No InputSNMP trap message is sent to the TRAPMUX2

 

Table 108-9 TFTP Recovery Actions

#SeverityDescription
1MinorThis is a TFTP server problem.If the problem persists, contact your service provider and provide all relevant information as follows:
  • Descriptions of the problem and accompanying symptoms

  • Details from the message(s) generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), be prepared to supply your system number and the numbers and versions of products related to the error.
2MinorThis is a SWAN kernel problem.If the problem persists, contact your service provider and provide all relevant information as follows:
  • Descriptions of the problem and accompanying symptoms

  • Details from the message(s) generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), be prepared to supply your system number and the numbers and versions of products related to the error.
3CriticalCause: This event can be a result of the following causes:
  • The Ethernet cables on the SWAN concentrator are reversed.

  • Both PATHs to the SWAN concentrator are connected to the same Ethernet segment. In this case, a different WANBoot process issues the ZWAN-EVT-BOOTP-REQUIN-OK event.

Effect: If the SWAN concentrator Ethernet cables are reversed, the SWAN concentrator is unusable. If the SWAN concentrator Ethernet ports are connected to the same Ethernet segment, the SWAN concentrator is still usable, but performance may be degraded, and a problem with the one Ethernet segment can cause both paths to the SWAN concentrator to be unusable.Recovery: If the SWAN concentrator Ethernet ports are connected to the same Ethernet segment, reverse the cables. If the SWAN concentrator Ethernet ports are connected to the same Ethernet segment, connected them to different Ethernet segments.

 

Listener Specific Traps

Table 108-10 describes the traps issued by Listener. The recovery action is described in Table 108-11

Table 108-10 Listener Specific Traps 

Specific TrapDescriptionSMT ActionRecovery Action
4194305Warning message; no socket availableSNMP trap message is sent to the TRAPMUX1
4194306Warning message; cannot sent socket optionSNMP trap message is sent to the TRAPMUX1
4194307Warning message; unable to listen on socketSNMP trap message is sent to the TRAPMUX1

 

Table 108-11 Listener Recovery Actions

#SeverityRecovery Action
1MinorThis is a SWAN kernel problem.If the problem persists, contact your service provider and provide all relevant information as follows:
  • Descriptions of the problem and accompanying symptoms

  • Details from the message(s) generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable.

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), be prepared to supply your system number and the numbers and versions of products related to the error.

 

SNMP Specific Traps

Table 108-12 describes the traps issued by SNMP. The recovery action is described in Table 108-13

Table 108-12 SNMP Specific Traps

Specific TrapDescriptionSMT ActionRecovery Action
450001Warning message; internal errorSNMP trap message is sent to the TRAPMUX1

 

Table 108-13 SNMP Recovery Actions

#SeverityRecovery Action
1MinorThis is a SWAN kernel problem.If the problem persists, contact your service provider and provide all relevant information as follows:
  • Descriptions of the problem and accompanying symptoms

  • Details from the message(s) generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable.

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), be prepared to supply your system number and the numbers and versions of products related to the error.

 

WANEXPLAPB Specific Traps

Table 108-14 describes the traps issued by WANEXPLAPB. The recovery action is described in Table 108-15

Table 108-14 WANEXPLAPB Specific Traps

Specific TrapFailed ProcedureDescriptionRecovery Action
11665459FAILURE_FETCH_STATS_SIGCannot get signal status from bit driver5
11665476FAILURE_CONFIG_ERRORBad configuration record used for open command8
11665485FAILURE_SEND_RESPONSE_ CLBUnable to send CLB (CAP/CLIP) frame6
11730944INIT_BEGINNINGDLC task initialization levels and trap failure codes for initialization2
11730945PNA_Q_CREATE_LEVELDLC task initialization levels and trap failure codes for initialization2
11730946DRIVER_INSTALLED_LEVELDLC task initialization levels and trap failure codes for initialization2
11730947CAP_CLIP_INIT_LEVELDLC task initialization levels and trap failure codes for initialization; cannot initialize CAP/CLIP interface2
11730948ALLOCATE_DCB_LEVELDLC task initialization levels and trap failure codes for initialization; pSOS failure; out of memory2
11730949INIT_PORT_LEVELDLC task initialization levels and trap failure codes for initialization, cannot initialize I/O port2
11730950 RUNNING_LEVELDLC task initialization levels and trap failure codes for initialization6
11730976FAILURE_GETSEGCritical failure; pSOS cannot obtain a memory segment6
11730977FAILURE_RETSEGpSOS failure; cannot return memory segment6
11730978FAILURE_FRAMELISTMemory error; linked list of frames corrupt7
11730979FAILURE_SENDSTATECAP/CLIP window state is bad7
11730980FAILURE_PRI_BAD_STATELAPB primary state machine encounter a bad state7
11730981FAILURE_PRI_BAD_EVENTLAPB primary state machine encounter a bad event7
11730982FAILURE_SEC_BAD_STATELAPB secondary state machine encounter a bad state7
11730983FAILURE_SEC_BAD_EVENTLAPB secondary state machine encounter a bad event7
11730984FAILURE_LOST_SOCKETThis might be caused by the operating system closing the socket connection7
11730985FAILURE_Q_CREATEpSOS failure; cannot create pSOS queue6
11730986FAILURE_Q_SENDpSOS failure; cannot send message to pSOS queue6
11730987FAILURE_EVENT_SENDpSOS failure; cannot send event message6
11730994FAILURE_FETCH_CONFIGpSOS failure; cannot return memory segment6
11730996FAILURE_FETCH_STATSpSOS failure; cannot return memory segment6
11730997FAILURE_SENDTEXTpSOS failure; cannot return memory segment6
11730998FAILURE_SENDTEXT2pSOS failure; cannot return memory segment6
11730999FAILURE_RELAY_ONUnable to turn relay on6
11731000FAILURE_RELAY_OFFUnable to turn relay off6
11731001FAILURE_GET_BAUD_RATEpSOS failure; cannot return memory segment6
11731002FAILURE_RESPOND_ERRORpSOS failure; cannot return memory segment6
11731003FAILURE_COMMAND_ RESPONSEpSOS failure; cannot return memory segment6
11731004FAILURE_COMPLETE_REQpSOS failure; cannot return memory segment6
11731005FAILURE_COMPLETE_REQ1pSOS failure; cannot return memory segment6
11731006FAILURE_FRAME_WRITEBit driver failed to write frame to I/O port2
11731007FAILURE_FRAME_READBit driver failed to read frame from I/O port2
11731008FAILURE_REQUEUE_FRAME_CNTRLBit driver failed to requeue frame on I/O port2
11731009FAILURE_REQUEUE_FRAME_READBit driver failed to requeue frame on I/O port2
11731010FAILURE_OPEN_LINEUnable to open I/O port2
11731013FAILURE_START_GETSEGpSOS failure; cannot get memory segment6
11731014FAILURE_START_RCV_BUFCannot initialize memory buffer6
11731015FAILURE_STOP_CLEAR_BUFCannot clear memory buffer6
11731016FAILURE_STOP_RCVDUnable to stop I/O port5
11731017FAILURE_STOP_DEQUEUEpSOS failure; cannot return memory segment6
11731018FAILURE_STOP_CLOSEUnable to close I/O port5
11731019FAILURE_SEND_RLSpSOS failure; cannot return memory segment6
11731020FAILURE_SEND_RESP_GET_ MEMpSOS failure; cannot get memory segment6
11731022FAILURE_PUT_RES_Q_SENDpSOS failure; cannot send message to pSOS queue2
11731023FAILURE_PUT_RES_EV_SENDpSOS failure; cannot send event message2
11731024FAILURE_ADD_QpSOS failure; cannot get memory segment6

 

Table 108-15 WANEXPLAPB Recovery Actions

#SeverityRecovery Action
2MajorIf the problem persists, reset or replace the SWAN concentrator. Before resetting or replacing the SWAN concentrator, make sure the other CLIPs on the SWAN concentrator are not in use.
5MajorHardware error. Replace the SWAN concentrator.
6Major or criticalThis is a major error if the download is successful after this trap error. The system recovered successfully.This is a critical error if a download failure occurs after this trap error. In this case, the SWAN concentrator must be reset.
7NoneExpand DLC protocol error. The DLC task should kill itself then come back online.
8MajorCheck the line parameters of the corresponding Expand line-handler process (IOP).

 

WANEXPLABX Specific Traps

Table 108-16 describes the traps issued by WANEXPLAPBX. The recovery action is described in Table 108-17

Table 108-16 WANEXPLAPBX Specific Traps

Specific TrapFailed ProcedureDescriptionRecovery Action
12714035FAILURE_FETCH_STATS_SIGCannot get signal status from bit driver5
12714052FAILURE_CONFIG_ERRORBad configuration record used for open command8
12714061FAILURE_SEND_RESPONSE_ CLBUnable to send CLB (CAP/CLIP) frame6
12779520INIT_BEGINNINGDLC task initialization levels and trap failure codes for initialization2
12779521PNA_Q_CREATE_LEVELDLC task initialization levels and trap failure codes for initialization2
12779522DRIVER_INSTALLED_LEVELDLC task initialization levels and trap failure codes for initialization2
12779523CAP_CLIP_INIT_LEVELDLC task initialization levels and trap failure codes for initialization, cannot initialize CAP/CLIP interface2
12779524ALLOCATE_DCB_LEVELDLC task initialization levels and trap failure codes for initialization, pSOS failure; out of memory2
12779525INIT_PORT_LEVELDLC task initialization levels and trap failure codes for initialization, cannot initialize I/O port2
12779526 RUNNING_LEVELDLC task initialization levels and trap failure codes for initialization6
12779552FAILURE_GETSEGCritical failure; pSOS cannot obtain a memory segment6
12779553FAILURE_RETSEGpSOS failure; cannot return memory segment6
12779554FAILURE_FRAMELISTMemory error, linked list of frames corrupt7
12779555FAILURE_SENDSTATECAP/CLIP window state is bad7
12779556FAILURE_PRI_BAD_STATELAPB primary state machine encounter a bad state7
12779557FAILURE_PRI_BAD_EVENTLAPB primary state machine encounter a bad event7
12779558FAILURE_SEC_BAD_STATELAPB secondary state machine encounter a bad state7
12779559FAILURE_SEC_BAD_EVENTLAPB secondary state machine encounter a bad event7
12779560FAILURE_LOST_SOCKETThis might be caused by the operating system closing the socket connection7
12779561FAILURE_Q_CREATEpSOS failure; cannot create pSOS queue6
12779562FAILURE_Q_SENDpSOS failure; cannot send message to pSOS queue6
12779563FAILURE_EVENT_SENDpSOS failure; cannot send event message6
12779570FAILURE_FETCH_CONFIGpSOS failure; cannot return memory segment6
12779572FAILURE_FETCH_STATSpSOS failure; cannot return memory segment6
12779573FAILURE_SENDTEXTpSOS failure; cannot return memory segment6
12779574FAILURE_SENDTEXT2pSOS failure; cannot return memory segment6
12779575FAILURE_RELAY_ONUnable to turn relay on6
12779576FAILURE_RELAY_OFFUnable to turn relay off6
12779577FAILURE_GET_BAUD_RATEpSOS failure; cannot return memory segment6
12779578FAILURE_RESPOND_ERRORpSOS failure; cannot return memory segment6
12779579FAILURE_COMMAND_ RESPONSEpSOS failure; cannot return memory segment6
12779580FAILURE_COMPLETE_REQpSOS failure; cannot return memory segment6
12779581FAILURE_COMPLETE_REQ1pSOS failure; cannot return memory segment6
12779582FAILURE_FRAME_WRITEBit driver failed to write frame to I/O port2
12779583FAILURE_FRAME_READBit driver failed to read frame from I/O port2
12779584FAILURE_REQUEUE_FRAME_CNTRLBit driver failed to requeue frame on I/O port2
12779585FAILURE_REQUEUE_FRAME_READBit driver failed to requeue frame on I/O port2
12779586FAILURE_OPEN_LINEUnable to open I/O port2
12779589FAILURE_START_GETSEGpSOS failure; cannot get memory segment6
12779590FAILURE_START_RCV_BUFCannot initialize memory buffer6
12779591FAILURE_STOP_CLEAR_BUFCannot clear memory buffer6
12779592FAILURE_STOP_RCVDUnable to stop I/O port5
12779593FAILURE_STOP_DEQUEUEpSOS failure; cannot return memory segment6
12779594FAILURE_STOP_CLOSEUnable to close I/O port5
12779595FAILURE_SEND_RLSpSOS failure; cannot return memory segment6
12779596FAILURE_SEND_RESP_GET_ MEMpSOS failure; cannot get memory segment6
12779598FAILURE_PUT_RES_Q_SENDpSOS failure; cannot send message to pSOS queue2
12779599FAILURE_PUT_RES_EV_SENDpSOS failure; cannot send event message2
12779600FAILURE_ADD_QpSOS failure; cannot get memory segment6

 

Table 108-17 WANEXPLAPBX Recovery Actions

#SeverityRecovery Action
2MajorIf the problem persists, reset or replace the SWAN concentrator. Before resetting or replacing the SWAN concentrator, make sure the other CLIPs on the SWAN concentrator are not in use.
5MajorHardware error. Replace the SWAN concentrator.
6Major or criticalThis is a major error if the download is successful after this trap error. The system recovered successfully.This is a critical error if a download failure occurs after this trap error. In this case, the SWAN concentrator must be reset.
7NoneExpand DLC protocol error. The DLC task should kill itself then come back online.
8MajorCheck the line parameters of the corresponding Expand line-handler process (IOP).

 

WANSWIFT Specific Traps

Table 108-18 describes the traps issued by WANSWIFT. The recovery action is described in Table 108-19.

Table 108-18 WANSWIFT Specific Traps

Specific TrapFailed ProcedureDescriptionRecovery Action
13828096INIT_Q_CREATETask initialization error, cannot create a message queue to communicate with SMT2
13828097INIT_IDENTTask initialization error, pSOS failure; cannot obtain the task identifier2
13828098INIT_CAP_CLIPTask initialization error, cannot initialize CAP/CLIP interface2
13828099INIT_ALLOC_MEMTask initialization error; pSOS failure; unable to allocate memory for control blocks2
13828100INIT_DRIVER_INITTask initialization error; pSOS failure; unable to initialize the driver2
13828128FAILURE_GETSEGpSOS failure; cannot get memory segment for read buffer6
13828129FAILURE_RETSEGpSOS failure; cannot return memory segment for read buffer6
13828130FAILURE_OPEN_PORTpSOS failure; cannot open the I/O port2
13828131FAILURE_CLOSE_PORTpSOS failure; cannot close the I/O port2
13828132FAILURE_RCV_CLBUnable to receive CLB (CAP/CLIP) frame6
13828133FAILURE_SEND_CLBUnable to send a CLB (CAP/CLIP) frame6
13828134FAILURE_FLUSH_EV_SENDpSOS failure; cannot send a FLUSH event message2
13828135FAILURE_EV_SENDpSOS failure; cannot send a FLUSH event message2
13828136FAILURE_TM_CANCELpSOS failure; cannot stop timer6
13828137FAILURE_TM_EVAFTERpSOS failure; cannot start timer6
13828138FAILURE_SM2_BAD_STATESWIFT level 2 state machine encountered a bad state7
13828139FAILURE_SM2_BAD_EVENTSWIFT level 2 state machine encountered a bad event7
13828140FAILURE_SM3_BAD_STATESWIFT level 3 state machine encountered a bad state7
13828141FAILURE_SM3_BAD_EVENTSWIFT level 3 state machine encountered a bad event7
13828142FAILURE_INVALID_FRAMESWIFT invalid frame pointer7
13828143FAILURE_DRIVERpSOS failure; de read or write failed6

 

Table 108-19 WANSWIFT Recovery Actions

#SeverityRecovery Action
2MajorIf the problem persists, reset or replace the SWAN concentrator. Before resetting or replacing the SWAN concentrator, make sure the other CLIPs on the SWAN concentrator are not in use.
6Major or criticalThis is a major error if the download is successful after this trap error. The system recovered successfully.This is a critical error if a download failure occurs after this trap error. In this case, the SWAN concentrator must be reset.
7NoneExpand DLC protocol error. The DLC task should kill itself then come back online.

 

WANGFDX Specific Traps

Table 108-20 describes the traps issued by WANGFDX. The recovery action is described in Table 108-21

Table 108-20 WANGFDX Specific Traps

Specific TrapFailed ProcedureDescriptionRecovery Action
14811181FAILURE_FLUSH_EV_SENDpSOS failure; cannot send a FLUSH event message2
14811187FAILURE_M2_BAD_EVENTGFDX modem level 2 state machine encountered a bad event7
14876672INIT_Q_CREATETask initialization error; cannot create a message queue to communicate with SMT2
14876673INIT_IDENTTask initialization error; pSOS failure; cannot obtain the task identifier2
14876674INIT_CAP_CLIPTask initialization error; cannot initialize CAP/CLIP interface2
14876675INIT_REQUESTTask initialization error; pSOS failure; unable to allocate memory for request message2
14876676INIT_DCBTask initialization error; pSOS failure; unable to allocate memory for device control block2
14876677INIT_TRACE_CBTask initialization error; pSOS failure; unable to allocate memory for trace control block2
14876678INIT_CONFIG_CBTask initialization error; pSOS failure; unable to allocate memory for configuration control block2
14876679INIT_CCBTask initialization error; pSOS failure; unable to allocate memory for channel control block2
14876680INIT_STAT_CBTask initialization error; pSOS failure; unable to allocate memory for statistics control block2
14876681INIT_DRIVER_INITTask initialization error; pSOS failure; unable to initialize the driver2
14876704FAILURE_READ_GETSEGpSOS failure; cannot get memory segment for read buffer6
14876705FAILURE_READ_RETSEGpSOS failure; cannot return memory segment for read buffer6
14876706FAILURE_WRITE_GETSEGpSOS failure; cannot get memory segment for write buffer6
14876707FAILURE_WRITE_RETSEGpSOS failure; cannot return memory segment for write buffer6
14876708FAILURE_OPEN_PORTpSOS failure; cannot open the I/O port2
14876709FAILURE_CLOSE_PORTpSOS failure; cannot close the I/O port2
14876710FAILURE_RCV_CLBUnable to receive CLB (CAP/CLIP) frame6
14876711FAILURE_SEND_CLBUnable to send a CLB (CAP/CLIP) frame6
14876712FAILURE_MCBpSOS failure; unable to allocate memory for the message control block2
14876713FAILURE_MCB_AVAILMaximum number of message control blocks reached; unable to process CLB messages2
14876714FAILURE_BLOCK_DATApSOS failure; unable to allocate memory for blocked data2
14876715FAILURE_RESPONSEpSOS failure; unable to allocate memory for response message2
14876716FAILURE_FREE_BLOCKpSOS failure; unable to allocate memory for special control block2
14876718FAILURE_SM2_BAD_STATEGFDX level 2 state machine encountered a bad state7
14876719FAILURE_SM2_BAD_EVENTGFDX level 2 state machine encountered a bad event7
14876720FAILURE_SM3_BAD_STATEGFDX level 3 state machine encountered a bad state7
14876721FAILURE_SM3_BAD_EVENTGFDX level 3 state machine encountered a bad event7
14876722FAILURE_M2_BAD_STATEGFDX modem level 2state machine encountered a bad state7

 

Table 108-21 WANGFDX Recovery Actions

#SeverityRecovery Action
2MajorIf the problem persists, reset or replace the SWAN concentrator. Before resetting or replacing the SWAN concentrator, make sure the other CLIPs on the SWAN concentrator are not in use.
6Major or criticalThis is a major error if the download is successful after this trap error. The system recovered successfully.This is a critical error if a download failure occurs after this trap error. In this case, the SWAN concentrator must be reset.
7NoneExpand DLC protocol error. The DLC task should kill itself then come back online.

 

WANMPSB Specific Traps

Table 108-22 describes the traps issued by WANMPSB. The recovery action is described in Table 108-23

Table 108-22 WANMPSB Specific Traps

Specific TrapFailed ProcedureDescriptionRecovery Action
15925248INIT_Q_CREATETask initialization error; cannot create a message queue to communicate with SMT2
15925249INIT_IDENTTask initialization error; pSOS failure; cannot obtain the task identifier2
15925250INIT_CAP_CLIPTask initialization error; cannot initialize CAP/CLIP interface2
15925251INIT_ALLOC_MEMTask initialization error; pSOS failure; unable to allocate memory for control blocks2
15925252INIT_DRIVER_INITTask initialization error; pSOS failure; unable to initialize the driver2
15925280FAILURE_GETSEGpSOS failure; cannot get memory segment for read buffer6
15925281FAILURE_RETSEGpSOS failure; cannot return memory segment for read buffer6
15925282FAILURE_OPEN_PORTpSOS failure; cannot open the I/O port2
15925283FAILURE_CLOSE_PORTpSOS failure; cannot close the I/O port2
15925284FAILURE_RCV_CLBUnable to receive CLB (CAP/CLIP) frame6
15925285FAILURE_SEND_CLBUnable to send a CLB (CAP/CLIP) frame6
15925286FAILURE_FLUSH_EV_SENDpSOS failure; cannot send a FLUSH event message2
15925287FAILURE_EV_SENDpSOS failure; cannot send a FLUSH event message2
15925288FAILURE_TM_CANCELpSOS failure; cannot stop timer6
15925289FAILURE_TM_EVAFTERpSOS failure; cannot start timer6
15925290FAILURE_SM2_BAD_STATEMPSB level 2 state machine encountered a bad state7
15925291FAILURE_SM2_BAD_EVENTMPSB level 2 state machine encountered a bad event7
15925292FAILURE_SM3_BAD_STATEMPSB level 3 state machine encountered a bad state7
15925293FAILURE_SM3_BAD_EVENTMPSB level 3 state machine encountered a bad event7
15925294FAILURE_DRIVERpSOS failure; de read or write failed6

 

Table 108-23 WANMPSB Recovery Actions

#SeverityRecovery Action
2MajorIf the problem persists, reset or replace the SWAN concentrator. Before resetting or replacing the SWAN concentrator, make sure the other CLIPs on the SWAN concentrator are not in use.
6Major or criticalThis is a major error if the download is successful after this trap error. The system recovered successfully.This is a critical error if a download failure occurs after this trap error. In this case, the SWAN concentrator must be reset.
7NoneExpand DLC protocol error. The DLC task should kill itself then come back online.

 

WANBSCTR Specific Traps

Table 108-24 describes the traps issued by WANBSCTR. The recovery action is described in Table 108-25

Table 108-24 WANBSCTR Specific Traps

Specific TrapFailed ProcedureDescriptionRecovery Action
16973824INIT_Q_CREATETask initialization error; cannot create a message queue to communicate with SMT2
16973825INIT_IDENTTask initialization error; pSOS failure; cannot obtain the task identifier2
16973826INIT_CAP_CLIPTask initialization error; cannot initialize CAP/CLIP interface2
16973827INIT_REQUESTTask initialization error; pSOS failure; unable to allocate memory for request message2
16973828INIT_DCBTask initialization error; pSOS failure; unable to allocate memory for device control block2
16973829INIT_TRACE_CBTask initialization error; pSOS failure; unable to allocate memory for trace control block2
16973830INIT_CONFIG_CBTask initialization error; pSOS failure; unable to allocate memory for configuration control block2
16973831INIT_CCBTask initialization error; pSOS failure; unable to allocate memory for channel control block2
16973832INIT_STAT_CBTask initialization error; pSOS failure; unable to allocate memory for statistics control block2
16973833INIT_DRIVER_INITTask initialization error; pSOS failure; unable to initialize the driver2
16973856FAILURE_READ_GETSEGpSOS failure; cannot get memory segment for read buffer6
16973857FAILURE_READ_RETSEGpSOS failure; cannot return memory segment for read buffer6
16973858FAILURE_WRITE_GETSEGpSOS failure; cannot get memory segment for write buffer6
16973859FAILURE_WRITE_RETSEGpSOS failure; cannot return memory segment for write buffer6
16973860FAILURE_OPEN_PORTpSOS failure; cannot open the I/O port2
16973861FAILURE_CLOSE_PORTpSOS failure; cannot close the I/O port2
16973862FAILURE_RCV_CLBUnable to receive CLB (CAP/CLIP) frame6
16973863FAILURE_SEND_CLBUnable to send a CLB (CAP/CLIP) frame6
16973864FAILURE_MCBpSOS failure; unable to allocate memory for the message control block2
16973865FAILURE_MCB_AVAILMax number of MCB's reached; unable to process CLB messages2
16973866FAILURE_BLOCK_DATApSOS failure; unable to allocate memory for blocked data2
16973867FAILURE_RESPONSEpSOS failure; unable to allocate memory for response message2
16973868FAILURE_FREE_BLOCKpSOS failure; Unable to allocate memory for special control block2
16973869FAILURE_FLUSH_EV_SENDpSOS failure; cannot send a FLUSH event message2
16973870FAILURE_SM2_BAD_STATEWANBSCTR level 2 state machine encountered a bad state7
16973871FAILURE_SM2_BAD_EVENTWANBSCTR level 2 state machine encountered a bad event7
16973872FAILURE_SM3_BAD_STATEWANBSCT level 3 state machine encountered a bad state7
16973873FAILURE_SM3_BAD_EVENTWANBSCTR level 3 state machine encountered a bad event7

 

Table 108-25 WANBSCTR Recovery Actions

#SeverityRecovery Action
2MajorIf the problem persists, reset or replace the SWAN concentrator. Before resetting or replacing the SWAN concentrator, make sure the other CLIPs on the SWAN concentrator are not in use.
6Major or criticalThis is a major error if the download is successful after this trap error. The system recovered successfully.This is a critical error if a download failure occurs after this trap error. In this case, the SWAN concentrator must be reset.
7NoneExpand DLC protocol error. The DLC task should kill itself then come back online.
8MajorCheck the line parameters of the corresponding Expand line-handler process (IOP).

 

WANBSCSP Specific Traps

Table 108-26 describes the traps issued by WANBSCSP. The recovery action is described in Table 108-27.

Table 108-26 WANBSCSP Specific Traps

Specific TrapFailed ProcedureDescriptionRecovery Action
18022400INIT_Q_CREATETask initialization error; cannot create a message queue to communicate with SMT2
18022401INIT_IDENTTask initialization error; pSOS failure; cannot obtain the task identifier2
18022402INIT_CAP_CLIPTask initialization error; cannot initialize CAP/CLIP interface2
18022403INIT_REQUESTTask initialization error; pSOS failure; unable to allocate memory for request message2
18022404INIT_DCBTask initialization error; pSOS failure; unable to allocate memory for device control block2
18022405INIT_TRACE_CBTask initialization error; pSOS failure; unable to allocate memory for trace control block2
18022406INIT_CONFIG_CBTask initialization error; pSOS failure; unable to allocate memory for configuration control block2
18022407INIT_CCBTask initialization error; pSOS failure; unable to allocate memory for channel control block2
18022408INIT_STAT_CBTask initialization error; pSOS failure; unable to allocate memory for statistics control block2
18022409INIT_DRIVER_INITTask initialization error; pSOS failure; unable to initialize the driver2
18022432FAILURE_READ_GETSEGpSOS failure; cannot get memory segment for read buffer6
18022433FAILURE_READ_RETSEGpSOS failure; cannot return memory segment for read buffer6
18022434FAILURE_WRITE_GETSEGpSOS failure; cannot get memory segment for write buffer6
18022435FAILURE_WRITE_RETSEGpSOS failure; cannot return memory segment for write buffer6
18022436PEN_PORTpSOS failure; cannot open the I/O port2
18022437FAILURE_CLOSE_PORTpSOS failure; cannot close the I/O port2
18022438FAILURE_RCV_CLBUnable to receive CLB (CAP/CLIP) frame6
18022439FAILURE_SEND_CLBUnable to send a CLB (CAP/CLIP) frame6
18022440FAILURE_MCBpSOS failure; unable to allocate memory for the message control block2
18022441FAILURE_MCB_AVAILMaximum number of MCBs reached; unable to process CLB messages2
18022442FAILURE_BLOCK_DATApSOS failure; unable to allocate memory for blocked data2
18022443FAILURE_RESPONSEpSOS failure; unable to allocate memory for response message2
18022444FAILURE_FREE_BLOCKpSOS failure; unable to allocate memory for special control block2
18022445FAILURE_SM2_BAD_STATEWANBSCSP level 2 state machine encountered a bad state7
18022446FAILURE_SM2_BAD_EVENTWANBSCSP level 2 state machine encountered a bad event7
18022447FAILURE_SM3_BAD_STATEWANBSCSP level 3 state machine encountered a bad state7
18022448FAILURE_SM3_BAD_EVENTWANBSCSP level 3 state machine encountered a bad event7

 

Table 108-27 WANBSCSP Recovery Actions

#SeverityRecovery Action
2MajorIf the problem persists, reset or replace the SWAN concentrator. Before resetting or replacing the SWAN concentrator, make sure the other CLIPs on the SWAN concentrator are not in use.
6Major or criticalThis is a major error if the download is successful after this trap error. The system recovered successfully.This is a critical error if a download failure occurs after this trap error. In this case, the SWAN concentrator must be reset.
7NoneExpand DLC protocol error. The DLC task should kill itself then come back online.

 

WANENVBSC Specific Traps

Table 108-32 describes the trap events issued by WANENVBSC. The recovery action is described in Table 108-32

Table 108-28 WANENVBSC Specific Traps 

Specific TrapFailed ProcedureDescriptionRecovery Action
19988512FAILURE_GETSEGpSOS failure; cannot get memory segment6
19988513FAILURE_RETSEGpSOS failure; cannot return memory segment6
20054144FAILURE_INVALID_ FUNCTIONInvalid function received from host7
20054145FAILURE_REQUEST_ PENDINGA new request has been received, while the previous request is still pending7
20054148FAILURE_INVALID_ QUALByte driver did not initiate I/O, as the qualifier is invalid7
20054149FAILURE_DISCONNECT_STATEByte driver did not initiate I/O, as the driver is in DISCONNECT state7
20054150FAILURE_EMPTY_POLL_LISTPoll list is empty7
20054151FAILURE_CORRUPT_ POLL_LISTPoll list is corrupt - not terminated with ENQ7
20119553FAILURE_CAPCLIP_INITCannot initialize CAP/CLIP interface2
20119616FAILURE_SEND_CLB_ FRAMEUnable to send CLB frame6
20119617FAILURE_SOCKET_ LOSTSocket connection lost8
20119682FAILURE_CONFIG_ ERRORByte driver OPEN failed8
20119683FAILURE_INVALID_ SUBTYPESubtype is invalid8

 

Table 108-29 WANENVBSC Recovery Actions

#SeverityRecovery Action
2MajorIf the problem persists, reset or replace the SWAN concentrator. Before resetting or replacing the SWAN concentrator, make sure the other CLIPs on the SWAN concentrator are not in use.
6Major or criticalThis is a major error if the download is successful after this trap error. The system recovered successfully.This is a critical error if a download failure occurs after this trap error. In this case, the SWAN concentrator must be reset.
7NoneWANENVBSC DLC protocol error. The DLC task should kill itself then come back online.
8MajorCheck the line parameters of the corresponding WANENVBSC line-handler process (IOP).

 

WANENVASC Specific Traps

Table 108-30 describes the trap events issued by WANENVASC. The recovery action is described in Table 108-31

Table 108-30 WANENVASC Specific Traps

Specific TrapFailed ProcedureDescriptionRecovery Action
21037088FAILURE_GETSEGpSOS failure; cannot get memory segment6
21037089FAILURE_RETSEGpSOS failure; cannot return memory segment6
21102720FAILURE_INVALID_ FUNCTIONInvalid function received from host7
21102721FAILURE_REQUEST_ PENDINGA new request has been received, while the previous request is still pending7
21102724FAILURE_INVALID_ QUALByte driver did not initiate I/O, as the qualifier is invalid7
21168129FAILURE_CAPCLIP_INITCannot initialize CAP/CLIP interface1
21168192FAILURE_SEND_CLB_ FRAMEUnable to send CLB frame6
21168193FAILURE_SOCKET_ LOSTSocket connection lost8
21168258FAILURE_CONFIG_ ERRORAsync driver OPEN failed8
21168259FAILURE_INVALID_ SUBTYPESubtype is invalid8

 

Table 108-31 WANENVASC Recovery Actions 

#SeverityRecovery Action
1CriticalThis is a SWAN kernel problem.If the problem persists, contact your service provider and provide all relevant information as follows:
  • Descriptions of the problem and accompanying symptoms

  • Details from the message(s) generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), be prepared to supply your system number and the numbers and versions of products related to the error.
6Major or criticalThis is a major error if the download is successful after this trap error. The system recovered successfully.This is a critical error if a download failure occurs after this trap error. In this case, the SWAN concentrator must be reset.
7NoneWANENVASC DLC protocol error. The DLC task should kill itself then come back online.
8MajorCheck the line parameters of the corresponding WANENVASC line-handler process (IOP).

 

WANADCCP Specific Traps

Table 108-32 describes the traps issued by WANADCCP. The recovery action is described in Table 108-33

Table 108-32 WANADCCP Specific Traps

Specific TrapFailed ProcedureDescriptionRecovery Action
22020101ERR_OBJDELObject has been deleted6
22020102ERR_OBJIDObject identifier (OID) is incorrect; failed validity check6
22216731ERR_RNADDRpSOS failure for rn_retseg; starting address not on long word boundary6
22216736ERR_ZEROpSOS failure; cannot getseg; request size of zero is illegal6
22216737ERR_TOOBIGpSOS failure; cannot getseg; request size of too big for region6
22216738ERR_NOSEGpSOS failure; no free segment available6
22216739ERR_NOTINRNpSOS failure.; segment does not belong to this region6
22216740ERR_SEGADDRpSOS failure for rn_retseg; incorrect segment starting address6
22216741ERR_SEGADDRpSOS failure for rn_retseg; segment is already deallocated6
22216742ERR_NOQCBpSOS failure; cannot create QCB; exceeds node's maximum number of active queues6
22216743ERR_IODNDriver error; illegal device number specified6
22216744ERR_NODRDriver error; no driver provided5

 

Table 108-33 WANADCCP Recovery Actions

#SeverityRecovery Action
5MajorHardware error. Replace the SWAN concentrator.
6Major or criticalThis is a major error if the download is successful after this trap error. The system recovered successfully.This is a critical error if a download failure occurs after this trap error. In this case, the SWAN concentrator must be reset.

 

WANSNAX Specific Traps

Table 108-34 describes the traps issued by WANSNAX. The recovery action is described in Table 108-35.

Table 108-34 WANSNAX Specific Traps

Specific TrapFailed ProcedureDescriptionRecovery Action
23265281TRAP_SMT_STOPReceived a directive from SMT to stop0
23265282TRAP_Q_CREATECannot create a needed pSOS queue6
23265283TRAP_CAP_CLIPCAP/CLIP interface failure6
23265284TRAP_NO_MEMORYCannot acquire needed memory block6
23265285TRAP_FREE_MEMORYCannot return a memory block to pSOS6
23265286TRAP_NO_TIMERNo pSOS timers available6
23265287TRAP_LIST_CORRUPTIONCorrupted link list detected7
23265288TRAP_DRIVERBitSync driver failure6
23265289TRAP_MEMORY_CORRUPTIONCorrupted memory block detected7
23265290TRAP_PSOS_ERRORFailure in a pSOS service routine6
23265291TRAP_LOSS_CONNECTIONLost communication with IOP4
23265292TRAP_LOGIC_ERRORInternal logical error detected7

 

Table 108-35 WANSNAX Recovery Actions

#SeverityRecovery Action
0NoneInformational only. No recovery is required.
4CriticalCheck if the corresponding IOP is running.
6Major or criticalThis is a major error if the download is successful after this trap error.This is a critical error if a download failure occurs after this trap error. In this case, the SWAN concentrator must be reset.
7NoneExpand DLC protocol error. The DLC task should kill itself then come back online.