Chapter 3 AM3270 Messages

Cause  A SWITCH command was issued, or a software or hardware error has occurred. The SWITCH command can be issued programmatically or interactively.

Effect  The AM3270 input/output (I/O) process switches to the backup processor.

Recovery  If a command caused the switch, no corrective action is needed. If not, note the reason, contact your HP service provider, and provide all relevant information as follows:

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.

Cause  A SWITCH command was issued, or a software or hardware error has occurred. The SWITCH command can be issued programmatically or interactively.

Effect  The AM3270 I/O process switches to the backup path.

Recovery  If a command caused the switch, no action is necessary. If not, note the reason, contact your HP service provider, and provide all relevant information as follows:

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.

Cause  A command was issued or an error has occurred that affected the summary state of an AM3270 object.

Effect  The summary state of the AM3270 object changes.

Recovery  If a command caused the state change, no action is necessary. If not, note the reason, contact your HP service provider, and provide all relevant information as follows:

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.

Cause  Operation failed due to internal DLC task problem. This usually happens on an ADD SU command.

Effect  The operation fails.

Recovery  See EMS message 74 "PROCESS INTERNAL ERROR" on the console or the EMS Log. The error, the clip function modifier, and the clip status are listed in the following format: %nnnnnn %nnnnnn %nnnnnn Note down these octal numbers and call your HP representative.

Cause  An input/output (I/O) bus error has occurred during a data transfer with the specified line.

Effect  The AM3270 subsystem switches to the backup process. All requests are terminated abnormally. Note that the backup process does not retry the operation once the switch has occurred.

Recovery  Errors 215 and 216 indicate there is a possible problem with the application or access method software. Report this message and other related messages to your HP service provider.

The remaining errors indicate a possible hardware problem. Contact your HP service provider and provide all relevant information as follows:

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.

See Appendix B, for a definition of the specified error. For more detailed information including recovery actions, refer to the Guardian Procedure Errors and Messages Manual.

Cause  An error has occurred on the indicated AM3270 line and the input/output (I/O) retry did not succeed.

Effect  The input/output (I/O) process attempts a retry using another path or processor. If a path or processor is not available, the line goes down.

Recovery  The information given by %ciu-status usually indicates a hardware problem.

Contact your HP service provider and provide all relevant information as follows:

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.

Cause  The AM3270 line has been brought up successfully, either programmatically using the START command or interactively using the Subsystem Control Facility (SCF) or the Communications Management Interface (CMI) START LINE command.

Effect  The operation is completed.

Recovery  Informational message only; no corrective action is needed.

Cause  The AM3270 line has been brought down programmatically by the STOP or ABORT command, or interactively by the Subsystem Control Facility (SCF) or the Communications Management Interface (CMI) STOP or ABORT command. The AM3270 subsystem may also have brought down the line because of errors.

Effect  All activity on the line stops.

Recovery  If this error was not caused by a command, contact your HP service provider and provide all relevant information as follows:

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.

Cause  An operation or a request to the indicated AM3270 subdevice is incorrect.

Effect  The effect depends on the file-system error that has occurred.

Recovery  Appropriate recovery action depends on the file-system error that has occurred. See Appendix Bfor a definition of the specified error. For more detailed information including recovery actions, refer to the Guardian Procedure Errors and Messages Manual.

If you cannot recover from the error, bring down the subdevice.

Decoding Parameters

The values of parameters %param1 through %param4, are defined in Table 3-3.

Cause  An internal error has been detected. For information about decoding parameters %param1, %param2, %param3, and %param4, refer to Table 3-3.

Effect  After this error message is issued, application requests are terminated abnormally but the AM3270 subsystem should recover.

Recovery  If the AM3270 subsystem can recover from the internal error, it continues to run. Otherwise, report this and other related error messages to your HP service provider and provide all relevant information as follows:

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.

Cause  Either the necessary system resources could not be allocated to the AM3270 input/output (I/O) process, or a WAN parameter is incorrect or inconsistent, or an IOPRM error has been encountered.

Effect  The I/O process stops and cannot be used. The WAN subsystem STOP DEVICE command should be used to kill the AM3270 process.

Recovery  Recovery depends on the #errcode displayed. If the error code is 1 through 99, refer to Table 3-4 for the list of common cause codes and the appropriate recovery actions. If the error code is above 99, refer to Table 3-5 for a list of internal error codes and the appropriate recovery actions.

Cause  The MAXLOCALAREA modifier defined in SYSGEN does not specify the necessary buffer space.

Effect  The line handler does not accept any operations.

Recovery  Reconfigure the system specifying a larger buffer with the MAXLOCALAREA modifier. The MAXLOCALAREA modifier specifies the largest buffer obtainable from the local pool. The default value is 2048 words.

Cause  A subdevice that was defined with a nonzero SLOWPOLL interval has either been placed on the repoll list or has been removed from the repoll list because it is not responding to polls. Subdevice #ddd has been selected by the host but has not been opened or connected and therefore discards the data. The repoll interval can be defined using the ALTER or ADD command. It is used to give a subdevice that typically responds more slowly a longer period of time to respond without timing out.

Effect  If the value of s is 0, the SLOWPOLL subdevice has been removed from the repoll list; if the value is 1, the subdevice has been placed onto the repoll list.

Recovery  Informational message only; no corrective action is needed. If this message persists, you can disable it.

Cause  The communications line interface processor (CLIP) in the SWAN concentrator was successfully downloaded with DLC task.

Effect  The operation is finished.

Recovery  Informational message only; no corrective action is needed.

Cause  The AM3270 input/output process (IOP) has received no status probe from the communications line interface processor (CLIP). This indicates that it is in the boot state instead of the run state.

This error can also indicate that the IOP has received an unexpected probe response or a nonzero CIU-to-LIU bus (CLB) type in the response.

Effect  The AM3270 subsystem attempts to download the CLIP again. If this cannot be done on the primary path, AM3270 attempts a download on another path.

Recovery  Contact your HP service provider and provide all relevant information as follows:

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.

If the CLIP does not restart automatically, try to restart it manually.

Cause  An invalid frame was received. It is normal for this error to occur when the communications line interface processor (CLIP) resets itself.

Effect  Generally, the system recovers automatically.

Recovery  If this error occurs other than during a path switch, contact your HP service provider and provide all relevant information as follows:

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.

Cause  The IOP has received a CAPCLIP message from the DEBUG task. This indicates a problem with the DLC.

Effect  The line goes down.

Recovery  Contact your HP service provider and provide all relevant information as follows:

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.

Cause  The CLIP of the 3650/6100 Communications Subsystem (CSS) has received a line configuration different from that in the I/O process.

Effect  The line does not come up.

Recovery  Contact your HP service provider and provide all relevant information as follows:

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.

Cause  The CLIP of the 3650/6100 Communications Subsystem (CSS) has responded to the I/O process with an invalid function modifier.

Effect  The line is in the stopped state.

Recovery  Contact your HP service provider and provide all relevant information as follows:

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.

Cause  The communications subsystem (CSS) communications line interface processor (CLIP) responded to the I/O process with an invalid subdevice state.

Effect  The subdevice is in the stopped state.

Recovery  Contact your HP service provider and provide all relevant information as follows:

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.

Cause  If the activate path request failed, the IOP failed to issue activate path request to the NonStop Kernel because the IOP did not perform initialization properly.

Effect  The line will be in the stopped state.

Recovery  Stop and start the device/IOP.