TITLE: HP Support Assistant

VERSION: 9.5.192.0 REV: A PASS: 1
DESCRIPTION:
This package provides HP support Assistant for supported computer models that
are running a supported operating system. HP Support Assistant allows HP
customers to discover, maintain, and troubleshoot their computer systems, and
also allows customers to contact HP to receive assistance.

PURPOSE: Critical
SOFTPAQ FILE NAME: sp96844.exe
SOFTPAQ MD5: 19c35a85b135aa72a75b36eeda7f8201
SUPERSEDES: SP95226
EFFECTIVE DATE: June 28, 2019
CATEGORY: Software-Solutions
SSM SUPPORTED: No

PRODUCT TYPE(S):
Desktops;Workstations;Consumer Desktops;Monitors;Thin Clients;Notebooks

HARDWARE PRODUCT MODEL(S):
HP EliteBook x360 830 G5 Notebook PC
HP VR backpack G2
HP Z
HP t640 Thin Client
HP t740 Thin Client

OPERATING SYSTEM(S):
Microsoft Windows 10 IOT Enterprise 32-Bit (x86)
Microsoft Windows 10 version 1803 (64-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 7 32-bit
Microsoft Windows 7 64-bit
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8 Chinese Market 32 Edition
Microsoft Windows 8 Chinese Market 64 Edition
Microsoft Windows 8 Emerging Markets 32 Edition
Microsoft Windows 8 Emerging Markets 64 Edition
Microsoft Windows 8 Enterprise 32 Edition
Microsoft Windows 8 Enterprise 64 Edition
Microsoft Windows 8 Multi-Language 32 Edition
Microsoft Windows 8 Multi-Language 64 Edition
Microsoft Windows 8 Professional 32 Edition
Microsoft Windows 8 Professional 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 32-bit Chinese Market
Microsoft Windows 8.1 32-bit Emerging Markets
Microsoft Windows 8.1 32-bit Enterprise
Microsoft Windows 8.1 32-bit Multi-Language
Microsoft Windows 8.1 32-bit Professional
Microsoft Windows 8.1 64 Bit
Microsoft Windows 8.1 64-bit Chinese Market
Microsoft Windows 8.1 64-bit Emerging Markets
Microsoft Windows 8.1 64-bit Enterprise
Microsoft Windows 8.1 64-bit Multi-Language
Microsoft Windows 8.1 64-bit Professional
Microsoft Windows Embedded 8.1 Industry 64-Bit
Microsoft Windows Embedded POSReady 7 32-Bit
Microsoft Windows Embedded POSReady 7 64-Bit

LANGUAGE(S): Global

ENHANCEMENTS:
- Provides a new user interface.
- Provides new features and add-ons.
- Provides improved personalized support.
- Provides support for Windows 10S.

PREREQUISITES:


HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.


Copyright (c) 2019 HP Development Company, L.P.