TITLE: HP Support Assistant
VERSION: 9.4.105.0 REV: A PASS: 1
DESCRIPTION:
This package provides HP support Assistant for supported computer models that
are running a supported operating system. HP Support Assistant allows HP
customers to discover, maintain, and troubleshoot their computer systems, and
also allows customers to contact HP to receive assistance.
PURPOSE: Critical
SOFTPAQ FILE NAME: sp95226.exe
SOFTPAQ MD5: 255b3bb64c2bc8c9eb2e8481a01ad47f
SUPERSEDES: SP94857
EFFECTIVE DATE: March 26, 2019
CATEGORY: Software-Solutions
SSM SUPPORTED: No
PRODUCT TYPE(S):
Desktops;Notebooks;Consumer Desktops
HARDWARE PRODUCT MODEL(S):
HP Pro x2 612 G2
HP Pro x2 612 G2 Tablet with Collaboration Keyboard
HP ZBook 17 G6 Mobile Workstation
HP 14 Laptop
HP ProBook x360 11 G3 Education Edition
HP ProBook x360 11 G4 Education Edition
HP EliteBook x360 1030 G4 Notebook PC
HP Spectre x360 15 Convertible
HP EliteBook x360 1040 G5 Notebook PC
HP Pavilion 15 Laptop
HP ENVY x360
HP Pavilion x360
HP EliteBook x360 1040 G6 Notebook PC
HP Pavilion x360 14 Convertible
HP Pavilion x360 14m Convertible
HP EliteBook x360 1030 G3 Notebook PC
HP Spectre x360 13 Convertible
HP ProBook 640 G4 Notebook PC
HP ProBook 650 G4 Notebook PC
HP ProBook 640 G5 Notebook PC
HP ProBook 650 G5 Notebook PC
HP EliteBook 840 G5 Notebook PC
HP EliteBook 846 G5 Notebook PC
HP EliteBook 850 G5 Notebook PC
HP ZBook 14u G5 Mobile Workstation
HP ZBook 15u G5 Mobile Workstation
HP ZBook 14u G6 Mobile Workstation
HP ZBook 15u G6 Mobile Workstation
HP EliteBook 840r G4 Notebook PC
HP EliteBook 846r G4 Notebook PC
HP ZBook x2 G4 Detachable Workstation
OMEN X by HP 17 Laptop PC
OMEN X by HP 15 Laptop PC
HP 17g Laptop
HP ENVY 795-0xxx Desktop
HP Pavilion Gaming 790-0xxx Desktop
HP Slim 290-a0xxx Desktop
HP EliteBook x360 1020 G2 Notebook PC
HP Elite Dragonfly
HP Slim 290-p0xxx Desktop
280 G3
290 G1
HP Pavilion All-in-One PC All-in-One PC
HP ProOne 440 G3 AiO
HP ProOne 490 G3 AiO
HP EliteBook 840 G5 Healthcare Edition Notebook PC
HP EliteBook 846 G5 Healthcare Edition Notebook PC
HP Pavilion 17 Laptop
HP ENVY x360 15 Convertible
OMEN by HP 15 Laptop PC
HP Spectre Folio 13 Convertible
HP 240 G7 Notebook PC
HP 246 G7 Notebook PC
HP 245 G7 Notebook PC
HP ENVY 17 Laptop
HP 260 G3
HP 190-0xxx Desktop PC
OMEN by HP 880-0xx Desktop PC
OMEN by HP 880-1xx Desktop PC
OMEN by HP 880-5xx Desktop PC
HP 250 G6 Notebook PC
HP 256 G6 Notebook PC
HP 258 G6 Notebook PC
HP 255 G6 Notebook PC
HP EliteBook 735 G6 Notebook PC
HP EliteBook 735 G5 Notebook PC
OMEN by HP 17 Laptop PC
HP Pavilion 14 Laptop
HP Elite x2 1013 G3 Tablet
HP Elite x2 G4
HP ENVY 13 Laptop
HP Pavilion 13 Notebook PC
HP Pavilion 24-r0xx All-in-One PC
HP Pavilion 24-r1xx All-in-One PC
HP Pavilion 27-r0xx All-in-One PC
HP Pavilion 27-r1xx All-in-One PC
HP MP9 G4 Retail System
HP ProDesk 600 G4 MT
HP ProDesk 680 G4 MT
HP ProDesk 600 G4 SFF
HP ProOne 400 G4 AiO
HP ProOne 440 G4 AiO
HP EliteDesk 800 G4 DM
HP EliteOne 800 G4 GPU AiO
HP ProDesk 600 G4 DM
HP ProDesk 400 G4 DM
HP EliteOne 1000 G2 AiO
HP ProOne 600 G4 AiO
HP EliteOne 800 G4 AiO
HP ProDesk 400 G5 SFF
HP ProDesk 400 G5 MT
HP ProDesk 480 G5 MT
HP EliteDesk 800 G4 SFF
HP EliteDesk 800 G4 TWR
HP EliteDesk 880 G4 TWR
HP ProDesk 600 G5 MT
HP ProDesk 600 G5 SFF
HP EliteOne 800 G5 AiO
HP ProOne 400 G5 AiO
HP ProOne 440 G5 AiO
HP EliteDesk 800 G5 DM
HP ProDesk 600 G5 DM
HP ProDesk 400 DM
HP ProOne 600 G5 AiO
HP ProDesk 400 G6 SFF
HP ProDesk 400 G6 MT
HP ProDesk 480 G6 MT
HP EliteDesk 800 G5 SFF
HP EliteDesk 800 G5 TWR
HP EliteDesk 880 G5 TWR
HP Z Z1 G5 Workstation
HP Pavilion 590-a0xxx Desktop PC
HP Pavilion 590-p0xxx Desktop PC
HP Pavilion 595-p0xxx Desktop PC
280 G4
282 G4
288 G4
290 G2
HP Pavilion Gaming 690-0xxx Desktop
285 G3
Pro A
HP 390-0xxx Desktop PC
HP EliteBook x360 830 G6 Notebook PC
HP EliteBook x360 830 G5 Notebook PC
HP ProBook 445R G6 Notebook PC
HP ProBook 455R G6 Notebook PC
HP ProBook 455 G5 Notebook PC
HP VR backpack G2
OMEN X by HP P1XXX Desktop PC
HP ProBook 445 G6 Notebook PC
HP ProBook 455 G6 Notebook PC
HP 250 G7 Notebook PC
HP 256 G7 Notebook PC
HP 258 G7 Notebook PC
HP All-in-One PC All-in-One
205 G3
HP Pavilion 24 All-in-One PC
HP Pavilion 27 All-in-One PC
HP ProBook 440 G6 Notebook PC
HP ZHAN 66 Pro G1 Notebook PC
HP 245 G6 Notebook PC
HP ProBook 440 G5 Notebook PC
HP ProBook 470 G5 Notebook PC
HP Slimline 260-a0xx Desktop PC
HP Slimline 260-a1xx Desktop PC
HP Slimline 260-p0xx Desktop PC
HP Slimline 260-p1xx Desktop PC
HP Slimline 270-a0xx Desktop PC
HP Slimline 270-p0xx Desktop PC
HP ProBook 430 G6 Notebook PC
HP ZHAN 66 Pro 13 G2 Notebook PC
HP ZHAN 66 Pro 14 G2 Notebook PC
HP ZHAN 66 Pro 15 G2 Notebook PC
HP ProBook 450 G6 Notebook PC
HP ProBook 430 G5 Notebook PC
HP ProBook 450 G5 Notebook PC
HP ProBook x360 440 G1 Notebook PC
HP 27-b2XX All-in-One
HP 34-b1xx All-in-One
HP 460-a0xx Desktop PC
HP Pavilion 510-a0xx Desktop PC
HP Pavilion 510-a1xx Desktop PC
HP Pavilion 510-p1xx Desktop PC
HP 460-p0xx Desktop PC
HP Pavilion 510-p0xx Desktop PC
HP 460-a2xx Desktop PC
HP 460-p2xx Desktop PC
HP Pavilion 570-p0xx Desktop PC
HP Pavilion 570-a1xx Desktop PC
HP Pavilion 570-a0xx Desktop PC
HP 22 All-in-One
HP 24 All-in-One
HP ZHAN X 13 G2 Notebook PC
HP EliteBook 830 G5 Notebook PC
HP EliteBook 836 G5 Notebook PC
HP EliteDesk 705 G4 MT
HP EliteDesk 705 G4 DM
HP EliteDesk 705 G4 SFF
HP EliteDesk 705 G5 SFF
HP EliteDesk 705 G5 DM
HP ProDesk 405 G4 DM
HP HP 200 G3 AIO AiO
HP EliteBook 745 G6 Notebook PC
HP Pavilion Wave 600-axxx Desktop
HP Pavilion Wave 600-a3XX Desktop
HP Pavilion 15 Notebook PC
OMEN by HP 875-0xxx Desktop PC
HP ProBook 645 G4 Notebook PC
HP EliteBook 745 G5 Notebook PC
HP EliteBook 755 G5 Notebook PC
OMEN X by HP 900-0xx Desktop PC
OMEN X by HP 900-1xx Desktop PC
HP ZBook 15 G6 Mobile Workstation
HP 255 G7 Notebook PC
HP ProBook x360 11 G1 Education Edition
HP ProBook x360 11 G2 Education Edition
OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (32-bit)
Microsoft Windows 10 All Editions (64-bit)
Microsoft Windows 10 IOT Enterprise 32-Bit (x86)
Microsoft Windows 7 32-bit
Microsoft Windows 7 64-bit
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8 Chinese Market 32 Edition
Microsoft Windows 8 Chinese Market 64 Edition
Microsoft Windows 8 Emerging Markets 32 Edition
Microsoft Windows 8 Emerging Markets 64 Edition
Microsoft Windows 8 Enterprise 32 Edition
Microsoft Windows 8 Enterprise 64 Edition
Microsoft Windows 8 Multi-Language 32 Edition
Microsoft Windows 8 Multi-Language 64 Edition
Microsoft Windows 8 Professional 32 Edition
Microsoft Windows 8 Professional 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 32-bit Chinese Market
Microsoft Windows 8.1 32-bit Emerging Markets
Microsoft Windows 8.1 32-bit Enterprise
Microsoft Windows 8.1 32-bit Multi-Language
Microsoft Windows 8.1 32-bit Professional
Microsoft Windows 8.1 64 Bit
Microsoft Windows 8.1 64-bit Chinese Market
Microsoft Windows 8.1 64-bit Emerging Markets
Microsoft Windows 8.1 64-bit Enterprise
Microsoft Windows 8.1 64-bit Multi-Language
Microsoft Windows 8.1 64-bit Professional
Microsoft Windows Embedded 8.1 Industry 64-Bit
Microsoft Windows Embedded POSReady 7 32-Bit
Microsoft Windows Embedded POSReady 7 64-Bit
LANGUAGE(S): Global
ENHANCEMENTS:
- Provides a new user interface.
- Provides new features and add-ons.
- Provides improved personalized support.
- Provides support for Windows 10S.
PREREQUISITES:
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).
2. Double-click the downloaded file and follow the on-screen instructions.
Copyright (c) 2019 HP Development Company, L.P.