TITLE: Windows 10 Upgrade Fix - Clean up ESP partition files

VERSION: 1.00 REV: A PASS: 1
DESCRIPTION:
This package provides the Windows 10 Upgrade Fix for supported models running a
supported operating system.

PURPOSE: Recommended
SOFTPAQ FILE NAME: SP79184.exe
SOFTPAQ MD5: 1cf006fa7064c6312f43bab57d0b199f
SUPERSEDES: None
EFFECTIVE DATE: February 23, 2017
CATEGORY: Utility-Tools
SSM SUPPORTED: No

PRODUCT TYPE(S):
Desktops

HARDWARE PRODUCT MODEL(S):
HP EliteDesk 800 G3 TWR
HP EliteDesk 880 G3 TWR
HP EliteDesk 800 G3 SFF
HP ProDesk 600 G3 SFF
HP ProDesk 600 G3 MT
HP ProDesk 680 G3 MT
HP ProDesk 400 G4 MT
HP ProDesk 480 G4 MT
HP ProDesk 400 G4 SFF

OPERATING SYSTEM(S):
Microsoft Windows 7 32-bit
Microsoft Windows 7 64-bit
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 32 MSNA
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Professional 64 MSNA
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition

LANGUAGE(S): Global

FIXES:
- Provides fix for an issue where user would encounter a “This PC can
t run Windows 10” when trying to upgrade to Windows 10. This would not allow
user to perform an in-place upgrade.


Root cause:
There is not available free space in the ESP partition for Windows to update
some of their files during upgrade.

Short-term Recovery Steps:
1. Download and run Softpaq
2. Follow the on-screen instructions to complete the SoftPaq installation.
3. Reboot the system after the SoftPaq installation is complete.
4. Re-try to perform the Windows upgrade.

PREREQUISITES:


HOW TO USE:
1. Download the file by clicking the "Download" or "Obtain Software" button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.


Copyright (c) 2017 HP Development Company, L.P.