TITLE: HP Support Assistant

VERSION: 8.3.34.7 REV: A PASS: 1
DESCRIPTION:
This package provides the HP Support Assistant software for the supported
notebook models running a supported operating system. HP Support Assistant
enables HP customers to discover, maintain, and troubleshoot issues with their
computers. It also enables customers to contact HP to receive assistance.

PURPOSE: Critical
SOFTPAQ FILE NAME: sp77062.exe
SOFTPAQ MD5: 06bf97ec4710c2366abbe6ba679f43e1
SUPERSEDES: SP76302
EFFECTIVE DATE: August 23, 2016
CATEGORY: Software-Solutions
SSM SUPPORTED: No

PRODUCT TYPE(S):
Desktops;Workstations;Consumer Desktops;Thin Clients;Notebooks

HARDWARE PRODUCT MODEL(S):
HP ZBook 17 G2 Mobile Workstation
HP ZBook 17 G3 Mobile Workstation
HP HP ENVY 750-4xx Desktop PC
HP ElitePad 1000 G2
HP EliteBook Folio 9480m Notebook PC
HP EliteBook 1040 G2 Notebook PC
HP EliteBook Folio 1020 G1 Notebook PC
HP EliteBook Folio 1020 G1 Special Edition Notebook PC
HP EliteBook Folio 1040 G3 Notebook PC
HP EliteDesk 705 SFF
HP EliteOne 705 AiO
HP EliteDesk 705 DM
HP EliteDesk 705 G3 MT
HP EliteDesk 705 G3 SFF
HP EliteBook 1030 G1 Notebook PC
HP Pavilion x360 Notebook PC
Compaq 15 Notebook PC
HP Notebook
HP Stream Laptop
HP EliteBook 840 G3 Notebook PC
HP EliteBook 848 G3 Notebook PC
HP EliteBook 850 G3 Notebook PC
HP ZBook 15u G3 Mobile Workstation
HP EliteBook 740 G2 Notebook PC
HP EliteBook 840 G2 Notebook PC
HP EliteBook 750 G2 Notebook PC
HP EliteBook 850 G2 Notebook PC
HP ZBook 14 G2 Mobile Workstation
HP ProBook 640 G2 Notebook PC
HP ProBook 650 G2 Notebook PC
HP ProDesk 480 PC
HP ProDesk 490 PC
HP ProDesk 498 PC
HP ProOne 400 PC
HP EliteOne 800 AiO
HP ProDesk 400 PC
HP EliteDesk 800 SFF
HP ProOne 600 PC
HP EliteDesk 600 DM
HP ProDesk 600 PC
HP EliteDesk 800 DM
HP EliteDesk 800 G2 SFF
HP EliteDesk 600 SFF
HP Notebook PC
HP 250 G5 Notebook PC
HP 256 G5 Notebook PC
HP Pavilion Gaming Notebook PC
HP ProBook 11 G1 Education Edition
HP ProBook 11 G2 Education Edition
HP Pro Tablet 608 G1
HP 255 G5 Notebook PC
HP ENVY 15 Notebook PC
HP ENVY TouchSmart 15 Notebook PC
HP EliteBook Folio G1 Notebook PC
HP Notebook HP x360 Covertible PC
HP Stream x360 Convertible PC HP Stream x360 Convertible
HP Pavilion All-in-One PC All-in-One PC
HP Pavilion 24-b1XX All-in-One PC
HP Pavilion 24-b0XX All-in-One PC
HP Pavilion 27-a0XX All-in-One PC
HP Pavilion 27-a1XX All-in-One PC
HP Pavilion 24-a0XX All-in-One PC
HP Pavilion 24-a1xx All-in-One PC
HP Pro Tablet 10 EE G1
OMEN by HP
HP Pavilion x2 Detachable Notebook PC
HP Pavilion 560-p0xx Desktop PC
HP Notebook 15g
HP Notebook 15q
HP 250 G4 Notebook PC
HP 256 G4 Notebook PC
HP Pavilion x360 Convertible Notebook PC
HP 260 G2 DM
HP Pro x2 612 G1 Power Keyboard
HP Pro x2 612 G1 Tablet
HP Pro x2 612 G1 Tablet with Power Keyboard
HP ENVY x360 Convertible
HP EliteBook 725 G3 Notebook PC
HP ENVY 14
HP ENVY Notebook
HP Notebook x2 Detachable
HP ENVY m7 Notebook
HP Elite x2 1012 G1 Advanced Keyboard
HP Elite x2 1012 G1 Tablet
HP Elite x2 1012 G1 with Travel Keyboard
HP 340 G4 Notebook PC
HP 346 G4 Notebook PC
HP 348 G4 Notebook PC
HP ENVY m6 Notebook
HP Elite x2 1011 G1 Power Keyboard
HP Elite x2 1011 G1 Tablet
HP Elite x2 1011 G1 Tablet with Power Keyboard
HP EliteBook Revolve 810 G3 G1
HP ProBook 455 G3 Notebook PC
HP Spectre x360 Convertible
HP ProBook 445 G2 Notebook PC
HP Spectre x360 Convertible Convertible
HP 240 G5 Notebook PC
HP 246 G5 Notebook PC
HP All-in-One PC All-in-One PC
HP Slimline 260-a0xx Desktop PC
HP Slimline 260-a1xx Desktop PC
HP Slimline 260-p0xx Desktop PC
HP Slimline 260-p1xx Desktop PC
HP ProBook 450 G2 Notebook PC
HP ProBook 450 G3 Notebook PC
HP ProBook 440 G3 Notebook PC
HP ProBook 446 G3 Notebook PC
HP ProBook 470 G3 Notebook PC
HP ProBook 440 G2 Notebook PC
HP ENVY Rove
HP ProBook 430 G3 Notebook PC
HP ENVY m7 Notebook PC
HP ENVY Notebook PC
HP EliteBook 820 G3 Notebook PC
HP EliteBook 828 G3 Notebook PC
HP 27-b0xx All-in-One PC
HP 460-a0xx Desktop PC
HP Pavilion 510-a0xx Desktop PC
HP Pavilion 510-a1xx Desktop PC
HP Pavilion 510-p1xx Desktop PC
HP 460-p0xx Desktop PC
HP Pavilion 510-p0xx Desktop PC
HP Notebook 14g
HP Notebook 14q
HP 240 G4 Notebook PC
HP 246 G4 Notebook PC
HP EliteBook 720 G2 Notebook PC
HP EliteBook 820 G2 Notebook PC
HP Pavilion Wave 600-axxx Desktop PC
HP EliteBook 745 G3 Notebook PC
HP EliteBook 755 G3 Notebook PC
HP Stream 11 Pro G3 Notebook PC
HP ProBook 645 G2 Notebook PC
HP ProBook 655 G2 Notebook PC
OMEN X by HP 870-xxx Desktop PC
HP ZBook 15 G2 Mobile Workstation
HP ZBook 15 G3 Mobile Workstation
HP ZBook Studio G3 Mobile Workstation
HP 280 G2 SFF Business PC
HP 406 MT
HP 280 G1 MT
HP 280 Pro G1 MT
HP 260 G2 DM Business PC
HP ENVY Pro Curved All-in-One PC
HP 285 G2 MT Business PC
HP 285 Pro G2 MT Business PC
HP 280 G2 MT Business PC
HP 280 Pro G2 MT Business PC
HP 288 Pro G2 MT
HP 286 Pro G2 MT Business PC
Sprout Camera 3D by HP
HP t530 Thin Client
HP ENVY xxxx Desktop PC
HP Pavilion 24-xxxx All-in-One PC
HP Pavilion 27-xxxx All-in-One PC
HP Pavilion xxxx Desktop PC
HP Slimline Desktop PC
HP xxxx Desktop PC
Sprout Pro by HP G2 (L10)
Sprout Pro by HP G2 (L9.9 EM)
Sprout Pro by HP G2 (L9.9 LA)
Sprout Pro by HP G2 (L9.9 EMEA)
Sprout Pro by HP G2 (L9.9 AMS)
HP t628 Thin Client
HP t310 Quad-display Ethernet NIC Zero C
t310 Quad-display Fiber Zero Client
HP t630 Thin Client
paolotest
HP EliteDesk 800 G2 DM 35W Business PC
HP EliteDesk 800 G2 DM 65W Business PC
HP ProDesk 480 G3 MT Business PC
HP EliteOne 705 G2 23-in Touch All-in-One PC
HP ProOne 400 G2 20-in Touch All-in-One PC
HP ProOne 400 G2 20-in Non-Touch All-in-One PC
HP EliteOne 800 G2 23-in Non-Touch GPU All-in-One
HP EliteOne 800 G2 23-in Touch All-in-One PC
HP EliteOne 800 G2 23-in Non-Touch All-in-One PC
HP EliteOne 800 G2 23-in Touch All-in-One Retail
HP ProOne 600 G2 21.5-in Non-Touch All-in-One PC
HP ProDesk 600 G2 SFF Business PC
HP ProDesk 600 G2 MT Business PC
HP EliteDesk 800 G2 SFF Business PC

OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64
Microsoft Windows 10 IOT Enterprise 32-Bit (x86)
Microsoft Windows 10 IOT Enterprise 64-Bit (x86)
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8 Chinese Market 32 Edition
Microsoft Windows 8 Chinese Market 64 Edition
Microsoft Windows 8 Emerging Markets 32 Edition
Microsoft Windows 8 Emerging Markets 64 Edition
Microsoft Windows 8 Enterprise 32 Edition
Microsoft Windows 8 Enterprise 64 Edition
Microsoft Windows 8 Multi-Language 32 Edition
Microsoft Windows 8 Multi-Language 64 Edition
Microsoft Windows 8 Professional 32 Edition
Microsoft Windows 8 Professional 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 32-bit Chinese Market
Microsoft Windows 8.1 32-bit Emerging Markets
Microsoft Windows 8.1 32-bit Enterprise
Microsoft Windows 8.1 32-bit Multi-Language
Microsoft Windows 8.1 32-bit Professional
Microsoft Windows 8.1 64 Bit
Microsoft Windows 8.1 64-bit Chinese Market
Microsoft Windows 8.1 64-bit Emerging Markets
Microsoft Windows 8.1 64-bit Enterprise
Microsoft Windows 8.1 64-bit Multi-Language
Microsoft Windows 8.1 64-bit Professional

LANGUAGE(S): Global

FIXES:
- Provides the updated software.

PREREQUISITES:


HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.


Copyright (c) 2016 HP Development Company, L.P.