TITLE: Hitachi Hard Drive Firmware Update

VERSION: 2.2 REV: A PASS: 1
DESCRIPTION:
This package provides a tool that will update the Hitachi hard drive firmware.
This package is available for supported desktops that are running a supported
operating system.

PURPOSE: Critical
SOFTPAQ FILE NAME: SP72657.exe
SOFTPAQ MD5: 16486e8a73fc97840c9259db322c12ac
SUPERSEDES: sp72237
EFFECTIVE DATE: September 02, 2015
CATEGORY: Firmware
SSM SUPPORTED: No

PRODUCT TYPE(S):
Desktops

HARDWARE PRODUCT MODEL(S):
HP EliteDesk 800 G1 SFF Business PC
HP ProDesk 400 G1 DM Business PC
HP EliteOne 800 G1 21.5-inch Non-Touch AiO PC
HP ProDesk 400 G2 SFF Business PC
HP EliteOne 800 G1 Touch Retail System AiO 23-inch
HP ProDesk 480 G2 MT Business PC
HP ProDesk 490 G2 MT Business PC
HP ProDesk 498 G2 MT Business PC
HP ProDesk 400 G2 MT Business PC
HP EliteDesk 705 G1 MT Business PC
HP EliteDesk 705 G1 SFF Business PC
HP EliteOne 705 G1 23-inch Non-Touch AiO PC
HP EliteDesk 705 G1 DM Business PC
HP EliteDesk 800 G1 DM Business PC
HP ProDesk 600 G1 DM Business PC
HP RP2 Retail System, Model 2020
HP RP2 Retail System, Model 2030
HP RP2 Retail System, Model 2000
HP 260 G1 DM Business PC
HP ProOne 400 G1 AiO Business PC (21.5" Touch)
HP ProOne 400 G1 AiO Business PC (19.5" NT)
HP Z640 Workstation
HP Z840 Workstation
HP Z440 Workstation
HP Z230 Tower Workstation
HP Z230 SFF Workstation
HP t820 Flexible Thin Client
HP EliteDesk 800 G1 USDT Business PC
HP ProDesk 600 G1 SFF Business PC
HP ProDesk 600 G1 TWR Business PC
HP EliteOne 800 G1 AiO Business PC
HP EliteOne 800 G1 Touch AiO Business PC
HP ProOne 600 G1 AiO Business PC
HP EliteDesk 800 G1 TWR Business PC
HP EliteDesk 880 G1 TWR Business PC
HP Envy 27-xxx Recline AIO PC
HP ENVY 23-dXXX TouchSmart All-in-One
HP t610 PLUS Thin Client
HP Z220 SFF Workstation
HP Z220 CMT Workstation
HP Compaq Pro 6300 MT Business PC
HP Compaq Pro 6300 SFF Business PC
HP Compaq Pro 6300 All-in-One Business PC
HP RP7 Retail System Model 7800
HP Compaq Pro 4300 All-in-One Business PC
HP Compaq Elite 8300 CMT Business PC
HP Compaq Elite 8300 MT Business PC
HP Compaq Elite 8300 SFF Business PC
HP Compaq Elite 8300 USDT Business PC
HP Compaq Elite 8300 All-in-One Business PC
HP Compaq Elite 8300 Touch All-in-One Business PC
HP Compaq Pro 6305 MT Business PC
HP Compaq Pro 6305 SFF Business PC
HP RP3 Retail System Model 3100
HP Compaq Pro 4300 SFF Business PC
HP Compaq 8200 Elite SFF PC
HP Compaq 8200 Elite USDT PC
HP rp5800 Retail System
HP Pro 3330 MT PC
HP Z620 Workstation
HP Z820 Workstation
HP Z420 Workstation
HP ap5000 All-in-One Point of Sale System

OPERATING SYSTEM(S):
Microsoft Windows 7 32-bit
Microsoft Windows 7 64-bit
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8 Enterprise 32 Edition
Microsoft Windows 8 Enterprise 64 Edition
Microsoft Windows 8 Professional 32 Edition
Microsoft Windows 8 Professional 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 32-bit Enterprise
Microsoft Windows 8.1 32-bit Professional
Microsoft Windows 8.1 64 Bit
Microsoft Windows 8.1 64-bit Enterprise
Microsoft Windows 8.1 64-bit Professional

LANGUAGE(S): Global

DEVICES SUPPORTED:
HGST 1TB Hard Drive (HTS541010A9E680)
HGST 1TB Hard Drive (HTS721010A9E630)
HGST 250GB Hard Drive (HTS725025A7E630)
HGST 320GB Hard Drive (HTS725032A7E630)
HGST 320GB SED Hard Drive (HTS725032A7E635)
HGST 500GB Hard Drive (HTS545050A7E680)
HGST 500GB Hard Drive (HTS725050A7E630)
HGST 500GB SED Hard Drive (HTS725050A7E635)


FIXES:
- Fixes a BitLocker drive encryption error that occurs when encrypting multiple
partitions at the same time
- Fixes a SATA CRC (Cyclic Redundacy Check) error
- Fixes a hard drive SMART error

PREREQUISITES:
Supported firmware versions for update:
A340
A350
A380
A3E0
A3F0
A3K0
A3Q0
A470
A4B0
A4D0
A590
A710
A7D0
A830
A840
A870
A8C0
A8L0
A8Z0
AA30

HOW TO USE:
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

To run the utility locally under Windows (for legacy BIOS systems only):

1. Double-click the downloaded file and follow the on-screen instructions.

2. After the installation completes, a reboot is required to update the
firmware. After the firmware update completes, a manual boot is required.

To deploy the utility to an enterprise (for legacy BIOS systems only):

1. Open a command prompt and execute the downloaded file with the '-e' switch
(for example: SP72657 -e) to extract the contents of the softpaq.

2. Go to the directory where the files are saved. The default directory location
is C:\SWSetup\SP72657.

3. Use the HitachiHD2FWUpdate.exe utility in combination with the '-s'
(unattended) and '-r' (reboot) switches to deploy the HGST hard drive firmware
update.

To update the firmware using a USB flash drive (for legacy BIOS and UEFI
systems):

1. Open a command prompt and execute the downloaded file with the '-e' switch
(for example: SP72657 -e) to extract the contents of the softpaq

2. Go to the directory where the files from are saved. The default directory
location is C:\SWSetup\SP72657.

3. Create a bootable USB flash drive from the HGSTUpdate_HpDto_1.2.ima image
file using an image-to-USB tool (for example: PassMark ImageUSB)

4. Boot the newly created USB flash drive in a system with a HGST hard drive you
wish to update.


Copyright (c) 2015 Hewlett-Packard Development Company, L.P.