TITLE: Hitachi Hard Drive Firmware Update

VERSION: 1.2 REV: A PASS: 1
DESCRIPTION:
This package provides a tool to update the Hitachi hard drive firmware in
supported models running a supported operating system.

PURPOSE: Critical
SOFTPAQ FILE NAME: SP71437.exe
SOFTPAQ MD5: 2ed20fd2b875bec83dc4f01a57cb721a
SUPERSEDES: None
EFFECTIVE DATE: May 21, 2015
CATEGORY: Firmware
SSM SUPPORTED: No

PRODUCT TYPE(S):
Desktops

HARDWARE PRODUCT MODEL(S):
HP ProDesk 400 G1 DM Business PC
HP RP5 Retail System Model 5810
HP EliteOne 800 G1 21.5-inch Non-Touch AiO PC
HP EliteOne 800 G1 Touch Retail System AiO 23-inch
HP ProDesk 480 G2 MT Business PC
HP ProDesk 400 G2 MT Business PC
HP EliteDesk 705 G1 MT Business PC
HP EliteDesk 705 G1 SFF Business PC
HP EliteOne 705 G1 23-inch Non-Touch AiO PC
HP EliteDesk 705 G1 DM Business PC
HP EliteDesk 800 G1 DM Business PC
HP ProDesk 600 G1 DM Business PC
HP RP2 Retail System, Model 2020
HP RP2 Retail System, Model 2030
HP RP2 Retail System, Model 2000
HP 260 G1 DM Business PC
HP ProOne 400 G1 AiO Business PC (21.5" Touch)
HP ProOne 400 G1 AiO Business PC (19.5" NT)
HP EliteDesk 800 G1 USDT Business PC
HP ProDesk 600 G1 TWR Business PC
HP EliteOne 800 G1 AiO Business PC
HP EliteOne 800 G1 Touch AiO Business PC
HP ProOne 600 G1 AiO Business PC
HP EliteDesk 800 G1 TWR Business PC
HP EliteDesk 800 G1 SFF Business PC
HP RP7 Retail System Model 7800
HP Compaq Elite 8300 USDT Business PC
HP Compaq Pro 6305 SFF Business PC
HP RP3 Retail System Model 3100
HP t820 Flexible Thin Client

OPERATING SYSTEM(S):
Microsoft Windows 7 32-bit
Microsoft Windows 7 64-bit
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8 Enterprise 32 Edition
Microsoft Windows 8 Enterprise 64 Edition
Microsoft Windows 8 Professional 32 Edition
Microsoft Windows 8 Professional 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 32-bit Enterprise
Microsoft Windows 8.1 32-bit Professional
Microsoft Windows 8.1 64 Bit
Microsoft Windows 8.1 64-bit Enterprise
Microsoft Windows 8.1 64-bit Professional

LANGUAGE(S): Global

DEVICES SUPPORTED:
HGST 320GB Hard Disk Drive (HTS725032A7E630)
HGST 500GB Hard Disk Drive (HTS725050A7E630)


FIXES:
-Fixes a BitLocker drive encryption error that occurs when encrypting multiple
partitions at the same time

PREREQUISITES:


HOW TO USE:
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

To run the utility locally under Windows:

1. Double-click the downloaded file and follow the on-screen instructions.

To deploy the utility to an enterprise:

1. Double-click the downloaded file and follow the on-screen instructions.

2. Go to the directory where the files are saved. The default directory location
is C:\SWSetup\SP71437.

3. Use the HitachiHD2FWUpdate.exe utility in combination with the '-s'
(unattended) and '-r' (reboot) switches to deploy the HGST HDD firmware update.

To create a bootable DOS firmware update USB flash drive:

1. Double-click the downloaded file and follow the on-screen instructions.

2. Go to the directory where the files from the SoftPaq are saved. The default
directory location is C:\SWSetup\SP71437.

3. Copy the files from the HDDUP_340_to_380_HPDesktop.zip folder to a DOS
bootable USB flash drive.

4. Boot the newly created USB flash drive in a system with a Hitachi hard drive
you wish to update and follow the on-screen instructions.


Copyright (c) 2015 Hewlett-Packard Development Company, L.P.