TITLE: Cloud Recovery Client
VERSION: cr-2.36.2.1072 REV: A PASS: 1
DESCRIPTION:
This package provides the Cloud Recovery Client for supported models running a
supported operating system. This Client Utility enables users to download the
Recovery Kit from the cloud.
PURPOSE: Routine
SOFTPAQ NUMBER: sp174296
SOFTPAQ FILE NAME: sp174296.exe
SOFTPAQ MD5: 1DB7C760CA5449986632611543202088
SUPERSEDES: sp168377
EFFECTIVE DATE: August 18, 2026
CATEGORY: Software-Security
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops;Notebooks
HARDWARE PRODUCT MODEL(S):
HP ProBook 4 G2i 16 inch Notebook AI PC
HP EliteBoard G1a Next Gen AI PC
HP EliteBook 845 G7 Notebook PC
HP Pro Tower 400 G9 PCI Desktop PC
HP ProBook 4 G2i 14 inch Notebook AI PC
HP EliteBook 6 G2a 16 inch Notebook Next Gen AI PC
HP Pro Tower 480 G9 PCI Desktop PC
HP EliteBook 8 G2a 14 inch Notebook Next Gen AI PC
HP ProBook 4 G2a 16 inch Notebook Next Gen AI PC
HP ProBook 4 Flip G2i 13 inch Notebook AI PC
HP ZBook 8 G2a 16 inch Mobile Workstation PC
HP EliteBook 8 G2a 16 inch Notebook Next Gen AI PC
HP ProBook 4 G2i 13 inch Notebook AI PC
HP Elite Tower 680 G9 Desktop PC
HP Elite SFF 600 G9 Desktop PC
HP Elite Tower 600 G9 Desktop PC
HP EliteBook 6 G2a 14 inch Notebook AI PC
HP Elite Tower 800 G9 Desktop PC
HP EliteBook 6 G2ah 14 inch Notebook PC
HP EliteBook 6 G2i 16 inch Notebook AI PC
HP EliteBook 6 G2i 14 inch Notebook AI PC
HP ZBook 8 G2a 14 inch Mobile Workstation PC
HP EliteBook 855 G7 Notebook PC
HP ProBook 4 G2a 14 inch Notebook Next Gen AI PC
HP EliteBook 6 G2a 14 inch Notebook Next Gen AI PC
HP EliteBoard G2a Next Gen AI PC
HP ProBook 4 G2ah 16 inch Notebook PC
HP Pro SFF 400 G9 Desktop PC
HP ProBook 4 G2a 16 inch Notebook AI PC
HP Elite Tower 880 G9 Desktop PC
HP ProBook 4 G2a 14 inch Notebook AI PC
HP ProBook 4 G2ah 14 inch Notebook PC
HP EliteBook 6 G2a 16 inch Notebook AI PC
HP EliteBook 6 G2ah 16 inch Notebook PC
HP Elite Mini 805 G8 Desktop PC
HP Elite SFF 800 G9 Desktop PC

OPERATING SYSTEM(S):
Microsoft Windows 10 version 22H2 (64-bit)
Microsoft Windows 11 IoT Enterprise LTSC 24H2 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 11 version 23H2 (64-bit)
Microsoft Windows 11 version 24H2 (64-bit)
Microsoft Windows 11 version 25H2 (64-bit)
Microsoft Windows 11 version 26H2 (64-bit)
Windows 10 IoT Enterprise 2016 LTSB 64-bit
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2021 LTSC 64-bit

LANGUAGE(S): Global

ENHANCEMENTS:
- Adds a message to clarify driver injection options.


PREREQUISITES: NONE
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.

Copyright (c) 2026 HP Development Company, L.P.