TITLE: HP PC Diagnostics 4-in-1
VERSION: 6.8.0.0 REV: A PASS: 1.0
DESCRIPTION:
This package installs HP PC Diagnostics on a USB flash drive. The flash drive
can be used on HP Notebook and Desktop PCs to diagnose potential hardware and
system faults.
PURPOSE: Routine
SOFTPAQ NUMBER: sp168965
SOFTPAQ FILE NAME: sp168965.exe
SOFTPAQ MD5: 100E0099DE4836A8CF4EF43BD4048CE9
SUPERSEDES: sp161702
EFFECTIVE DATE: January 13, 2026
CATEGORY: Diagnostic
SSM SUPPORTED: No

PRODUCT TYPE(S):
Desktops
HARDWARE PRODUCT MODEL(S):
HP Z230 SFF Workstation

OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (32-bit)
Microsoft Windows 10 All Editions (64-bit)
Microsoft Windows 10 IOT Enterprise 64-Bit (x86)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 11 version 23H2 (64-bit)
Microsoft Windows 11 version 24H2 (64-bit)

LANGUAGE(S): Global

ENHANCEMENTS:
- Updates HP PC Hardware Diagnostics UEFI to version 10.8.4.0.
- Updates HP PC Hardware Windows Diagnostics to version 3.0.0.0.
- Updates BIOS Crisis Recovery Binaries to version 202512.
PREREQUISITES:
- A blank USB key of 8GB capacity or larger is required.
- Microsoft .NET Framework 4.6.2 and Microsoft Edge Browser are required for HP
PC Hardware Diagnostics Windows.
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.

Copyright (c) 2026 HP Development Company, L.P.