TITLE: HP Support Assistant
VERSION: 9.47.41.0 REV: A PASS: 2
DESCRIPTION:
This package provides HP Support Assistant for supported computer models that
are using a supported operating system. HP Support Assistant allows HP customers
to discover, maintain, and troubleshoot their computer systems, and also allows
customers to contact HP to receive assistance.
PURPOSE: Critical
SOFTPAQ NUMBER: sp163238
SOFTPAQ FILE NAME: sp163238.exe
SOFTPAQ MD5: EB03B41FF3CFA4FF6487D51E20132D9C
SUPERSEDES: sp160330
EFFECTIVE DATE: September 16, 2025
CATEGORY: Software-Solutions
SSM SUPPORTED: No

PRODUCT TYPE(S):
;Consumer Desktops;Desktops;Notebooks
HARDWARE PRODUCT MODEL(S):
HP Elite SFF 805 G9 Desktop PC
HP Pro Mini 400 G9 Desktop PC
HP Z1 G9 Tower Desktop PC
HP Z1 G5 Entry Tower
HP ProDesk 4 SFF G1i Desktop AI PC
HP Pavilion Aero 13 Laptop
HP EliteBoard G1a Next Gen AI PC
HP EliteDesk 8 Tower G1i Desktop AI PC
HP ProDesk 4 Tower G1i Desktop AI PC
HP EliteDesk 8 Mini G1i Desktop AI PC
HP Pro Tower 400 G9 PCI Desktop PC
HP ProDesk 480 G7 PCI Microtower PC
HP Z1 tower G1i Desktop PC
HP 250R 15.6 inch G9 Notebook PC
HP Pro Tower 480 G9 PCI Desktop PC
HP Z1 G6 Entry Tower
HP EliteDesk 8 Mini G1a Desktop PC
HP ENVY TE01-0xxx_TE01-1xxx_TE01-2xxx_TE01-3xxx_TE01-4xxx_ Desktop
HP Pavilion Gaming TG01-0xxx_TG01-1xxx_TG01-2xxx Desktop
HP ProDesk 4 Mini G1i Desktop AI PC
HP EliteDesk 800 G6 Tower PC
HP ProDesk 600 G6 Microtower PC
HP EliteDesk 8 SFF G1i Desktop AI PC
HP EliteDesk 8 Tower G1i E Desktop AI PC
HP Pro Tower 280 G9 Desktop PC
HP EliteDesk 880 G6 Tower PC
HP Pro Tower 280 G9 PCI Desktop PC
HP Engage Flex Mini G2 Retail System
HP Elite Tower 680 G9 Desktop PC
HP Elite SFF 600 G9 Desktop PC
HP Elite Tower 600 G9 Desktop PC
HP OmniDesk Desktop
HP Elite Tower 800 G9 Desktop PC
HP ProStudio 4 All-in-One G1i 23.8 inch Desktop AI PC
HP Elite Mini 800 G9 Desktop PC
HP EliteOne 870 27 inch G9 All-in-One Desktop PC
HP EliteDesk 800 G6 Small Form Factor PC
HP ProDesk 400 G7 Microtower PC
HP ProDesk 680 G6 PCI Microtower PC
HP 250RT 15.6 inch G9 Notebook PC
HP Z1 G8 Tower Desktop PC
HP ProDesk 4 Tower G1i E Desktop AI PC
HP Engage Flex Mini Retail System
HP EliteOne 840 23.8 inch G9 All-in-One Desktop PC
HP Pro SFF 400 G9 Desktop PC
HP 256R 15.6 inch G9 Notebook PC
HP Pavilion TP01-0xxx_TP01-1xxx_TP01-2xxx_TP01-3xxx_TP01-4xxx_ Desktop PC
HP Elite Tower 880 G9 Desktop PC
HP Pro Mini 260 G9 Desktop PC
HP ProDesk 600 G6 PCI Microtower PC
HP Elite SFF 800 G9 Desktop PC

OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (32-bit)
Microsoft Windows 10 All Editions (64-bit)
Microsoft Windows 10 IOT Enterprise 32-Bit (x86)
Microsoft Windows 10 IOT Enterprise 64-Bit (x86)
Microsoft Windows 11
Microsoft Windows 11 IoT Enterprise LTSC 24H2 (64-bit)

LANGUAGE(S): Global

ENHANCEMENTS:
- Provides updated software.
PREREQUISITES: NONE
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.

Copyright (c) 2026 HP Development Company, L.P.