<html>TITLE: HP Support Assistant VERSION: 9.47.41.0 REV: A PASS: 2 DESCRIPTION: This package provides HP Support Assistant for supported computer models that are using a supported operating system. HP Support Assistant allows HP customers to discover, maintain, and troubleshoot their computer systems, and also allows customers to contact HP to receive assistance. PURPOSE: Critical SOFTPAQ NUMBER: sp163238 SOFTPAQ FILE NAME: sp163238.exe SOFTPAQ MD5: EB03B41FF3CFA4FF6487D51E20132D9C SUPERSEDES: sp160330 EFFECTIVE DATE: September 16, 2025 CATEGORY: Software-Solutions SSM SUPPORTED: No PRODUCT TYPE(S): ;Consumer Desktops;Desktops;Notebooks HARDWARE PRODUCT MODEL(S): HP Elite SFF 805 G9 Desktop PC HP Pro Mini 400 G9 Desktop PC HP Z1 G9 Tower Desktop PC HP ZBook X G1i 16 inch Mobile Workstation PC HP Z1 G5 Entry Tower HP ProDesk 4 SFF G1i Desktop AI PC HP Pavilion Aero 13 Laptop HP EliteBoard G1a Next Gen AI PC HP ZBook Power 16 inch G11 A Mobile Workstation PC HP EliteDesk 8 Tower G1i Desktop AI PC HP ProDesk 4 Tower G1i Desktop AI PC HP EliteDesk 8 Mini G1i Desktop AI PC HP Pro Tower 400 G9 PCI Desktop PC HP ProDesk 480 G7 PCI Microtower PC HP EliteStudio 8 All-in-One G1i 23.8 inch Desktop AI PC HP EliteBook 6 G1a 14 inch Notebook AI PC HP Z1 tower G1i Desktop PC HP 250R 15.6 inch G9 Notebook PC HP Pro Tower 480 G9 PCI Desktop PC HP Z1 G6 Entry Tower HP EliteDesk 8 Mini G1a Desktop PC HP ENVY TE01-0xxx_TE01-1xxx_TE01-2xxx_TE01-3xxx_TE01-4xxx_ Desktop HP ZBook Power 16 inch G11 Mobile Workstation PC HP Pavilion Gaming TG01-0xxx_TG01-1xxx_TG01-2xxx Desktop HP ProDesk 4 Mini G1i Desktop AI PC HP EliteDesk 800 G6 Tower PC HP ProDesk 600 G6 Microtower PC HP EliteDesk 8 SFF G1i Desktop AI PC HP EliteDesk 8 Tower G1i E Desktop AI PC HP Pro Tower 280 G9 Desktop PC HP EliteDesk 880 G6 Tower PC HP Engage Flex Mini Retail System HP EliteOne 840 23.8 inch G9 All-in-One Desktop PC HP Pro SFF 400 G9 Desktop PC HP EliteBook 6 G1a 16 inch Notebook AI PC HP 256R 15.6 inch G9 Notebook PC HP Pavilion TP01-0xxx_TP01-1xxx_TP01-2xxx_TP01-3xxx_TP01-4xxx_ Desktop PC HP EliteStudio 8 All-in-One G1i 27 inch Desktop AI PC HP Elite Tower 880 G9 Desktop PC HP ProBook 4 G1a 16 inch Notebook AI PC HP Pro Mini 260 G9 Desktop PC HP ProDesk 600 G6 PCI Microtower PC HP Elite SFF 800 G9 Desktop PC HP Pro Tower 280 G9 PCI Desktop PC HP Engage Flex Mini G2 Retail System HP Elite Tower 680 G9 Desktop PC HP Elite SFF 600 G9 Desktop PC HP ProBook 4 G1ah 14 inch Notebook PC HP Elite Tower 600 G9 Desktop PC HP OmniBook X 14 Laptop HP OmniDesk Desktop HP Presence 27 All-in-One with Zoom Rooms HP Elite Tower 800 G9 Desktop PC HP ProStudio 4 All-in-One G1i 23.8 inch Desktop AI PC HP Elite Mini 800 G9 Desktop PC HP EliteOne 870 27 inch G9 All-in-One Desktop PC HP EliteBook 6 G1ah 14 inch Notebook PC HP EliteDesk 800 G6 Small Form Factor PC HP EliteBook 6 G1ah 16 inch Notebook PC HP Presence 24 All-in-One with Zoom Rooms HP ProDesk 400 G7 Microtower PC HP ProBook 4 G1ah 16 inch Notebook PC HP ProBook 4 G1a 14 inch Notebook AI PC HP ProDesk 680 G6 PCI Microtower PC HP 250RT 15.6 inch G9 Notebook PC HP Z1 G8 Tower Desktop PC HP ProDesk 4 Tower G1i E Desktop AI PC OPERATING SYSTEM(S): Microsoft Windows 10 All Editions (32-bit) Microsoft Windows 10 All Editions (64-bit) Microsoft Windows 10 IOT Enterprise 32-Bit (x86) Microsoft Windows 10 IOT Enterprise 64-Bit (x86) Microsoft Windows 11 Microsoft Windows 11 IoT Enterprise LTSC 24H2 (64-bit) LANGUAGE(S): Global ENHANCEMENTS: - Provides updated software. PREREQUISITES: NONE HOW TO USE: 1. Download the file by clicking the Download or Obtain Software button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved). 2. Double-click the downloaded file and follow the on-screen instructions. Copyright (c) 2026 HP Development Company, L.P. </html>