TITLE: Cloud Recovery Client
VERSION: 2.28.2.781 REV: A PASS: 1
DESCRIPTION:
This package provides the Cloud Recovery Client for supported models running a
supported operating system. This Client Utility enables users to download the
Recovery Kit from the cloud.
PURPOSE: Routine
SOFTPAQ NUMBER: sp156169
SOFTPAQ FILE NAME: sp156169.exe
SOFTPAQ MD5: 65320061666EF2B37F207159FA9BAB3B
SUPERSEDES: sp153344
EFFECTIVE DATE: December 09, 2024
CATEGORY: Software-Solutions
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops;Notebooks
HARDWARE PRODUCT MODEL(S):
HP Elite SFF 805 G9 Desktop PC
HP EliteBook 8 G1i 16 inch Notebook AI PC
HP Pro Mini 400 G9 Desktop PC
HP Z2 Mini G1a Workstation
HP Z1 G9 Tower Desktop PC
HP EliteBook 8 G1a 16 inch Notebook Next Gen AI PC
HP ZBook X G1i 16 inch Mobile Workstation PC
HP Engage One Pro 19.5 G2 All-in-One System
HP ProDesk 4 SFF G1i Desktop AI PC
HP EliteDesk 8 Tower G1i Desktop AI PC
HP EliteBook 8 Flip G1i 13 inch Notebook AI PC
HP ProDesk 4 Tower G1i Desktop AI PC
HP Z2 Mini G1i Workstation
HP Engage Flex Pro -C G2 Retail System
HP EliteBook X Flip G1i 14 AI
HP EliteBook 8 G1a 13 inch Notebook AI PC
HP EliteDesk 8 Mini G1i Desktop AI PC
HP ProOne 440 23.8 inch G9 All-in-One Desktop PC
HP Pro Tower 400 G9 PCI Desktop PC
HP Z2 SFF G1i Workstation
HP Z1 tower G1i Desktop PC
HP Pro Tower 480 G9 PCI Desktop PC
HP EliteBook 8 G1a 14 inch Notebook AI PC
HP ZBook Ultra G1a 14 inch Mobile
HP ProDesk 4 Mini G1i Desktop AI PC
HP EliteBook 8 G1i 16 inch Notebook Next Gen AI PC
HP EliteDesk 8 SFF G1i Desktop AI PC
HP EliteDesk 8 Tower G1i E Desktop AI PC
HP EliteBook 6 G1i 16 inch Notebook AI PC
HP ProBook 4 G1i 16 inch Notebook AI PC
HP EliteBook 6 G1i 14 inch Notebook AI PC
HP Engage Flex Pro G2 Retail System
HP Elite Tower 680 G9 Desktop PC
HP EliteBook X G1a 14 inch Notebook Next Gen AI
HP ZBook 8 G1i 14 inch Mobile Workstation PC
HP Elite SFF 600 G9 Desktop PC
HP EliteBook 8 G1i 13 inch Notebook AI PC
HP Elite Tower 600 G9 Desktop PC
HP EliteBook 6 G1i 13 inch Notebook AI PC
HP EliteBook X G1i 14 AI
HP ProBook 4 G1iR 14 inch Notebook PC
HP Fortis Flip G1i 11 inch
HP Elite Tower 800 G9 Desktop PC
HP Elite Mini 800 G9 Desktop PC
HP EliteOne 870 27 inch G9 All-in-One Desktop PC
HP ZBook 8 G1i 16 inch Mobile Workstation PC
HP EliteBook 8 G1a 13 inch Notebook Next Gen AI PC
HP EliteBook 8 G1a 16 inch Notebook AI PC
HP EliteBook 8 G1i 14 inch Notebook Next Gen AI PC
HP EliteBook 8 G1a 14 inch Notebook Next Gen AI PC
HP EliteBook 6 G1iR 16 inch Notebook PC
HP Engage One Pro 15.6 G2 All-in-One System
HP ProBook 4 G1iR 16 inch Notebook PC
HP ProDesk 4 Tower G1i E Desktop AI PC
HP Elite Mini 600 G9 Desktop PC
HP Engage Flex Mini Retail System
HP EliteBook 6 G1iR 14 inch Notebook PC
HP EliteOne 840 23.8 inch G9 All-in-One Desktop PC
HP Pro SFF 400 G9 Desktop PC
HP Elite Tower 880 G9 Desktop PC
HP ZBook 8 G1ak 14 inch Mobile Workstation PC
HP Pro Mini 260 G9 Desktop PC
HP Elite Mini 805 G8 Desktop PC
HP Engage One Pro 23.8 G2 All-in-One System
HP Engage One Pro All-in-One System
HP Elite SFF 800 G9 Desktop PC

OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (64-bit)
Microsoft Windows 11 IoT Enterprise LTSC 24H2 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 11 version 23H2 (64-bit)
Microsoft Windows 11 version 24H2 (64-bit)
Microsoft Windows 8 64 Edition
Windows 10 IoT Enterprise 2016 LTSB 64-bit
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2021 LTSC 64-bit

LANGUAGE(S): Global

ENHANCEMENTS:
- When the disks are set with BitLocker, wildcard identifiers in Sure Recover
are replaced with the word, Unknown.
PREREQUISITES: NONE
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.

Copyright (c) 2025 HP Development Company, L.P.