TITLE: HP PC Hardware Diagnostics UEFI
VERSION: 10.6.0.0 REV: A PASS: 1.0
DESCRIPTION:
HP PC Hardware Diagnostics UEFI provides UEFI based hardware diagnostics used to
validate if a system is functioning correctly. Additional support is provided
for updating and managing the system BIOS and other device firmware on the
system.
PURPOSE: Routine
SOFTPAQ NUMBER: sp153817
SOFTPAQ FILE NAME: sp153817.exe
SOFTPAQ MD5: 0585f0a647608f05462defe9b2a748fb
SUPERSEDES: sp153480
EFFECTIVE DATE: July 27, 2024
CATEGORY: Diagnostic
SSM SUPPORTED: Yes
PRODUCT TYPE(S):
Consumer Desktops;Desktops;Notebooks
HARDWARE PRODUCT MODEL(S):
HP EliteBook 645 14 inch G9 Notebook PC
HP ProBook 445 14 inch G9 Notebook PC
HP 15.6 inch Laptop
HP Dragonfly 13.5 inch G4 Notebook PC
HP Pro x360 435 13.3 inch G10 Notebook
HP Pavilion x360 14 inch Laptop
HP 17 17.3 Laptop
HP Envy 17 17.3 inch Laptop
HP ENVY 16 inch Laptop
HP Pavilion Plus 16 inch Laptop
HP EliteBook 835 13 inch G11 Notebook PC
HP ZBook Studio 16 inch G11 Mobile Workstation PC
OMEN Transcend 14 14 inch Gaming Laptop
Victus by HP 15.6 inch Gaming Laptop
HP 14 Laptop
HP Elite x360 830 13 inch G11 Notebook PC
HP EliteBook 645 14 inch G10 Notebook PC
HP ZBook Firefly 14 inch G11 A Mobile Workstation PC
HP 250R 15.6 inch G9 Notebook PC
HP ProBook 450 15.6 inch G9 Notebook PC
HP EliteBook 635 Aero 13.3 inch G11 Notebook PC
HP 14 inch Laptop
HP 250 15.6 inch G9 Notebook PC
HP EliteBook 640 14 inch G10 Notebook PC
HP EliteBook 845 14 inch G11 Notebook PC
HP Spectre x360 2-in-1 16 inch Laptop
HP 240R 14 inch G9 Notebook PC
HP ENVY x360 14 inch Laptop
HP Elite x360 1040 14 inch G11 Notebook PC
HP 245 14 inch G9 Notebook PC
HP 15 15.6 Laptop
HP EliteBook 650 15.6 inch G10 Notebook PC
HP 250 15.6 inch G10 Notebook PC
HP EliteBook 1040 14 inch G11 Notebook PC
HP EliteBook 655 15.6 inch G10 Notebook PC
HP EliteBook 830 13 inch G11 Notebook PC
HP 15 Laptop
HP EliteBook 650 15.6 inch G9 Notebook PC
HP ZBook Firefly 14 inch G11 Mobile Workstation PC
HP ProBook 455 15.6 inch G10 Notebook PC
HP ProBook 440 14 inch G10 Notebook PC
HP EliteBook 860 16 inch G11 Notebook PC
HP 255 15.6 inch G10 Notebook PC
HP ZBook Power 15.6 inch G10 Mobile Workstation PC
HP Pavilion 16 inch Laptop
HP Spectre x360 2-in-1 14 inch Laptop
HP EliteBook 640 14 inch G9 Notebook PC
HP 256R 15.6 inch G9 Notebook PC
OMEN 35L Gaming Desktop
HP EliteBook 865 16 inch G11 Notebook PC
HP ZBook Firefly 16 inch G11 Mobile Workstation PC
HP EliteBook 630 13 inch G9 Notebook PC
HP Pavilion Plus 14 inch Laptop
HP EliteBook 630 13.3 inch G10 Notebook PC
HP 245 14 inch G10 Notebook PC
HP Pavilion 15 Laptop
HP EliteBook 840 14 inch G11 Notebook PC
OPERATING SYSTEM(S):
Microsoft Windows 10 IoT version 1507(64-bit)
Microsoft Windows 10 version 1507 (32-bit)
Microsoft Windows 10 version 1507 (64-bit)
Microsoft Windows 10 version 1511 (32-bit)
Microsoft Windows 10 version 1511 (64-bit)
Microsoft Windows 10 version 1607 (32-bit)
Microsoft Windows 10 version 1607 (64-bit)
Microsoft Windows 10 version 1703 (32-bit)
Microsoft Windows 10 version 1703 (64-bit)
Microsoft Windows 10 version 1709 (32-bit)
Microsoft Windows 10 version 1709 (64-bit)
Microsoft Windows 10 version 1803 (32-bit)
Microsoft Windows 10 version 1803 (64-bit)
Microsoft Windows 10 version 1809 (32-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1903 (32-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1909 (32-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 2004 (32-bit)
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 10 version 22H2 (64-bit)
Microsoft Windows 11 IoT Enterprise GAC 22H2 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 11 version 23H2 (64-bit)
Microsoft Windows 11 version 24H2 (64-bit)
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
Windows 10 IoT Enterprise 2016 LTSB 64-bit
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2021 LTSC 64-bit
LANGUAGE(S): Global
ENHANCEMENTS:
- Improved Audio/Video Test
- Added new intel/AMD processor support
- Improved Keyboard Test
- Improved Webcam capture test
PREREQUISITES:
The HP PC Hardware Diagnostics UEFI requires a minimum size of 256MB of disk
storage space in order for all the diagnostic tools to be installed or executed
on the system.
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition
with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI
System Partition. This installer will give you the option to install to the HDD
or a USB drive. If you install to the HDD and the HP_TOOLS partition is not
present, the installer will prompt you to create the HP_TOOLS partition. If you
install to a USB drive, the installer will rename the partition on the USB drive
to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition
manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up
the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the
HP_TOOLS partition. Because the partition is not backed up, corruption or
failure of the partition will result in loss of all data on the partition, plus
loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).
2. Double-click the downloaded file and follow the on-screen instructions.
Copyright (c) 2025 HP Development Company, L.P.