TITLE: HP PC Hardware Diagnostics Windows
VERSION: 2.6.2.0 REV: A PASS: 1.0
DESCRIPTION:
This package provides HP PC Hardware Diagnostics for supported computer models
that are running a supported operating system. HP PC Hardware Diagnostics
Windows allows HP customers to run diagnostic tests to determine if the computer
hardware is functioning properly. The tool runs within the Windows operating
system in order to diagnose hardware failures.
PURPOSE: Routine
SOFTPAQ NUMBER: sp153575
SOFTPAQ FILE NAME: sp153575.exe
SOFTPAQ MD5: 5b5f86264b3dc9785b68b13494910dee
SUPERSEDES: sp153450
EFFECTIVE DATE: July 10, 2024
CATEGORY: Diagnostic
SSM SUPPORTED: Yes
PRODUCT TYPE(S):
Consumer Desktops;Desktops;Notebooks;Workstations
HARDWARE PRODUCT MODEL(S):
HP Elite SFF 805 G9 Desktop PC
HP EliteBook 645 14 inch G9 Notebook PC
HP 15.6 inch Laptop
HP Dragonfly 13.5 inch G4 Notebook PC
HP EliteBook 845 14 inch G9 Notebook PC
HP Pro x360 435 13.3 inch G10 Notebook
HP Pavilion x360 14 inch Laptop
HP EliteBook x360 1040 G8 Notebook PC
HP 17 17.3 Laptop
HP EliteBook 665 16 inch G11 Notebook PC
HP Envy 17 17.3 inch Laptop
HP ENVY 16 inch Laptop
HP EliteBook 840 14 inch G10 Notebook PC
HP Pavilion Plus 16 inch Laptop
HP ENVY x360 15.6 inch Laptop
HP ZBook Studio 16 inch G11 Mobile Workstation PC
OMEN Transcend 14 14 inch Gaming Laptop
Victus by HP 15.6 inch Gaming Laptop
HP Pavilion Plus 14 inch Laptop
HP 14 Laptop
HP Elite x360 830 13 inch G11 Notebook PC
HP EliteBook 645 14 inch G10 Notebook PC
HP Envy x360 16 inch Laptop
OMEN by HP 16.1 inch Gaming Laptop
HP ProOne 245 23.8 inch G10 All-in-One Desktop PC
HP 250R 15.6 inch G9 Notebook PC
HP ProBook Fortis 14 inch G9 Notebook PC
HP ZBook Fury 16 G10 Mobile Workstation PC
HP ProBook 450 15.6 inch G9 Notebook PC
HP EliteBook 635 Aero 13.3 inch G11 Notebook PC
HP 14 inch Laptop
HP 250 15.6 inch G9 Notebook PC
HP EliteBook 640 14 inch G10 Notebook PC
HP Pavilion Aero 13.3 inch Laptop
HP EliteBook 835 13 inch G10 Notebook PC
HP Spectre x360 2-in-1 16 inch Laptop
OMEN by HP 45L Gaming Desktop
HP 240R 14 inch G9 Notebook PC
HP ENVY x360 14 inch Laptop
HP EliteBook 845 14 inch G10 Notebook PC
HP Elite x360 1040 14 inch G11 Notebook PC
HP Elite x360 1040 14 inch G10 Notebook PC
HP 245 14 inch G9 Notebook PC
HP 15 15.6 Laptop
HP EliteBook 1040 14 inch G10 Notebook PC
HP EliteBook 650 15.6 inch G10 Notebook PC
HP 250 15.6 inch G10 Notebook PC
HP EliteBook 1040 14 inch G11 Notebook PC
HP Pavilion 16 16 inch Laptop
HP Elite x360 830 13 inch G10 Notebook PC
HP EliteBook 655 15.6 inch G10 Notebook PC
HP EliteBook 830 13 inch G11 Notebook PC
HP 15 Laptop
OMEN by HP Transcend 16 16 inch Gaming Laptop
HP EliteBook 650 15.6 inch G9 Notebook PC
HP EliteBook 645 14 inch G11 Notebook PC
HP EliteBook x360 1030 G8 Notebook PC
HP 23.8 inch All-in-One
HP EliteBook 840 14 inch G9 Notebook PC
HP ZBook Firefly 14 inch G11 Mobile Workstation PC
HP Envy x360 15.6 inch Laptop
HP ZBook Firefly 14 inch G10 Mobile Workstation PC
HP ProBook 450 15.6 inch G10 Notebook PC
HP ProBook 455 15.6 inch G10 Notebook PC
HP 27 inch All-in-One
HP ProBook 440 14 inch G10 Notebook PC
HP EliteBook 860 16 inch G11 Notebook PC
HP Pro x360 Fortis 11 inch G10 Notebook PC
HP 255 15.6 inch G10 Notebook PC
HP Envy x360 14 inch Laptop
HP ZBook Power 15.6 inch G10 Mobile Workstation PC
HP ZBook Studio 16 inch G10 Mobile Workstation PC
HP ProBook 445 14 inch G11 Notebook PC
HP Pavilion 16 inch Laptop
HP Spectre x360 2-in-1 14 inch Laptop
HP ZBook Firefly 16 inch G10 Mobile Workstation PC
HP ProBook 465 16 inch G11 Notebook PC
HP EliteBook 640 14 inch G9 Notebook PC
HP ProBook 440 14 inch G9 Notebook PC
HP EliteBook 860 16 inch G10 Notebook PC
HP ProOne 240 23.8 inch G10 All-in-One Desktop PC
HP 256R 15.6 inch G9 Notebook PC
OMEN 35L Gaming Desktop
HP ZBook Firefly 16 inch G11 Mobile Workstation PC
HP EliteBook 630 13 inch G9 Notebook PC
HP EliteBook 830 13 inch G9 Notebook PC
HP Pro x360 Fortis 11 inch G11 Notebook PC
HP EliteBook 830 13 inch G10 Notebook PC
HP Engage Go 10 Mobile System
HP EliteBook 630 13.3 inch G10 Notebook PC
HP 245 14 inch G10 Notebook PC
HP Engage Go 13.5 inch Mobile System
HP Pavilion 15 Laptop
HP EliteBook 865 16 inch G10 Notebook PC
HP ProBook Fortis 14 inch G10 Notebook PC
HP EliteBook 840 14 inch G11 Notebook PC
OPERATING SYSTEM(S):
Microsoft Windows 10 version 1709 (64-bit)
Microsoft Windows 10 version 1803 (64-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 10 version 22H2 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 11 version 23H2 (64-bit)
Microsoft Windows 11 version 24H2 (64-bit)
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2021 LTSC 64-bit
LANGUAGE(S): Global
ENHANCEMENTS:
- Improves battery test
PREREQUISITES:
- You must be logged on as an administrator to install this update.
- You must have a Microsoft Windows operating system.
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).
2. Double-click the downloaded file and follow the on-screen instructions.
Copyright (c) 2024 HP Development Company, L.P.