TITLE: HP PC Hardware Diagnostics UEFI
VERSION: 10.3.1.0 REV: A PASS: 1.0
DESCRIPTION:
HP PC Hardware Diagnostics UEFI provides UEFI based hardware diagnostics used to
validate if a system is functioning correctly. Additional support is provided
for updating and managing the system BIOS and other device firmware on the
system.
PURPOSE: Routine
SOFTPAQ NUMBER: sp150882
SOFTPAQ FILE NAME: sp150882.exe
SOFTPAQ MD5: 90e0ee5a0feb8d71dc5c47a2b9214c3d
SUPERSEDES: sp150652
EFFECTIVE DATE: January 12, 2024
CATEGORY: Diagnostic
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Consumer Desktops;Desktops;Notebooks
HARDWARE PRODUCT MODEL(S):
HP Pro Mini 400 G9 Desktop PC
HP Elite x360 830 13 inch G11 Notebook PC
HP ProOne 440 23.8 inch G9 All-in-One Desktop PC
HP ZBook Fury 16 G10 Mobile Workstation PC
HP 23.8 inch All-in-One
HP 27 inch All-in-One
HP EliteBook 830 13 inch G11 Notebook PC
HP Elite Mini 800 G9 Desktop PC
HP EliteOne 870 27 inch G9 All-in-One Desktop PC
HP ZBook Firefly 14 inch G11 Mobile Workstation PC
HP EliteBook 860 16 inch G11 Notebook PC
HP Elite Mini 600 G9 Desktop PC
HP Engage Flex Mini Retail System
HP EliteOne 840 23.8 inch G9 All-in-One Desktop PC
HP ProOne 240 23.8 inch G10 All-in-One Desktop PC
HP ZBook Firefly 16 inch G11 Mobile Workstation PC
HP ZHAN 99 Pro 23.8 inch G9 All-in-One Desktop PC
HP Pro Mini 260 G9 Desktop PC
HP Elite Mini 805 G8 Desktop PC
HP Engage One Pro All-in-One System
HP EliteBook 840 14 inch G11 Notebook PC

OPERATING SYSTEM(S):
Microsoft Windows 10 IOT Enterprise 32-Bit (x86)
Microsoft Windows 10 version 1507 (32-bit)
Microsoft Windows 10 version 1507 (64-bit)
Microsoft Windows 10 version 1511 (32-bit)
Microsoft Windows 10 version 1511 (64-bit)
Microsoft Windows 10 version 1607 (32-bit)
Microsoft Windows 10 version 1607 (64-bit)
Microsoft Windows 10 version 1703 (32-bit)
Microsoft Windows 10 version 1703 (64-bit)
Microsoft Windows 10 version 1709 (32-bit)
Microsoft Windows 10 version 1709 (64-bit)
Microsoft Windows 10 version 1803 (32-bit)
Microsoft Windows 10 version 1803 (64-bit)
Microsoft Windows 10 version 1809 (32-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1903 (32-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1909 (32-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 2004 (32-bit)
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 10 version 22H2 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 11 version 23H2 (64-bit)
Microsoft Windows 11 version 24H2 (64-bit)
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
Windows 10 IoT Enterprise 2016 LTSB 64-bit
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2021 LTSC 64-bit

LANGUAGE(S): Global

ENHANCEMENTS:
- Added Sensor information
- Improved Video Memory Test
- Improved Keyboard Test
- Improved Battery Test
PREREQUISITES:
The HP PC Hardware Diagnostics UEFI requires a minimum size of 256MB of disk
storage space in order for all the diagnostic tools to be installed or executed
on the system.

UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition
with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI
System Partition. This installer will give you the option to install to the HDD
or a USB drive. If you install to the HDD and the HP_TOOLS partition is not
present, the installer will prompt you to create the HP_TOOLS partition. If you
install to a USB drive, the installer will rename the partition on the USB drive
to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition
manually with type FAT32 and make the volume name HP_TOOLS.

Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up
the HP_TOOLS partition.

For these reasons, HP recommends that you do not place additional data on the
HP_TOOLS partition. Because the partition is not backed up, corruption or
failure of the partition will result in loss of all data on the partition, plus
loss of UEFI functionality.

You can find more information on www.hp.com/go/techcenter/startup
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.

Copyright (c) 2024 HP Development Company, L.P.