TITLE: Cloud Recovery Client
VERSION: 2.14.1.405 REV: A PASS: 1
DESCRIPTION:
This package provides the Cloud Recovery Client for supported computer models
running a supported operating system. This Client Utility enables users to
download the Recovery Kit from the cloud.
PURPOSE: Routine
SOFTPAQ NUMBER: sp148249
SOFTPAQ FILE NAME: sp148249.exe
SOFTPAQ MD5: 3b0a57a8dc184a425cc40630c01f03d3
SUPERSEDES: sp147433
EFFECTIVE DATE: July 13, 2023
CATEGORY: Software-Security
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Notebooks;Desktops
HARDWARE PRODUCT MODEL(S):
HP EliteBook 645 14 inch G9 Notebook PC
HP Pro Mini 400 G9 Desktop PC
HP Z1 G9 Tower Desktop PC
HP ProBook 445 14 inch G9 Notebook PC
HP ZBook Firefly 14 inchG9 Mobile Workstation PC
HP ZBook Fury 15.6 inchG8 Mobile Workstation PC
HP EliteBook 840 G8 Notebook PC
HP Dragonfly 13.5 inch G4 Notebook PC
HP Engage Flex Pro Retail System
HP EliteBook 850 G7 Notebook PC
HP EliteBook 845 14 inch G9 Notebook PC
HP Pro x360 435 13.3 inch G10 Notebook
HP EliteBook x360 830 G8 Notebook PC
HP EliteBook x360 1040 G8 Notebook PC
HP EliteBook 846 G6 Notebook PC
HP ProDesk 400 G6 SFF
HP EliteBook 845 G7 Notebook PC
HP EliteDesk 805 G6 Small Form Factor PC
HP Engage Flex Pro -C G2 Retail System
HP ProDesk 600 G5 SFF
HP ProBook 445 14 inch G10 Notebook PC
HP ProBook 455 15.6 inch G9 Notebook PC
HP EliteBook 840 G6 Notebook PC
HP EliteBook 860 16 inch G9 Notebook PC
HP ZBook Create G7 Notebook PC
HP ProOne 440 23.8 inch G9 All-in-One Desktop PC
HP EliteBook 645 14 inch G10 Notebook PC
HP Pro Tower 400 G9 Desktop PC
HP Pro x360 Fortis 11 inch G9 Notebook PC
HP ProBook Fortis 14 inch G9 Notebook PC
HP Pro Tower 480 G9 Desktop PC
HP ZBook Fury 16 G10 Mobile Workstation PC
HP Z 6 G5 Workstation
HP ZBook Firefly 15.6 inchG8 Mobile Workstation PC
HP ProBook 450 15.6 inch G9 Notebook PC
HP ZBook Fury 16 G9 Mobile Workstation PC
HP ZHAN 66 Pro 14 inch G5 Notebook PC
HP Dragonfly Folio 13.5 inch G3 Notebook PC
HP ZBook Fury 17.3 inchG8 Mobile Workstation PC
HP EliteBook 830 G8 Notebook PC
HP Elite x360 1040 14 inch G9 Notebook PC
HP EliteBook 640 14 inch G10 Notebook PC
HP EliteBook 836 G6 Notebook PC
HP EliteBook 835 13 inch G10 Notebook PC
HP Z 4 Rack G5 Workstation
HP EliteDesk 705 G5 SFF
HP ZBook Studio G7 Mobile Workstation
HP EliteBook 845 14 inch G10 Notebook PC
HP Elite x360 830 13 inch G9 Notebook PC
HP EliteDesk 805 G8 Small Form Factor PC
HP Z Central 4R Workstation
HP Engage Flex Pro G2 Retail System
HP ProDesk 405 G6 Small Form Factor PC
HP Elite Tower 680 G9 Desktop PC
HP Elite SFF 600 G9 Desktop PC
HP EliteBook 650 15.6 inch G10 Notebook PC
HP EliteBook 1040 14 inch G9 Notebook PC
HP Elite Tower 600 G9 Desktop PC
HP ZBook Studio 15.6 inch G8 Mobile Workstation PC
HP Elite x2 G4 Tablet
HP EliteBook 655 15.6 inch G10 Notebook PC
HP EliteBook 840 Aero G8 Notebook PC
HP ZBook Fury 15 G7 Mobile Workstation
HP ProBook 635 Aero G7 Notebook PC
HP EliteBook x360 1040 G7 Notebook PC
HP ZBook Fury 17 G7 Mobile Workstation
HP ZBook Firefly 14 G7 Mobile Workstation
HP ZBook 15u G6 Mobile Workstation
HP Elite Tower 800 G9 Desktop PC
HP EliteBook 650 15.6 inch G9 Notebook PC
HP ZBook Firefly 16 inchG9 Mobile Workstation PC
HP Elite Mini 800 G9 Desktop PC
HP EliteOne 870 27 inch G9 All-in-One Desktop PC
HP EliteBook x360 1030 G8 Notebook PC
HP EliteBook 840 14 inch G9 Notebook PC
HP Elite Dragonfly Notebook PC
HP ZBook Firefly 14 inch G10 Mobile Workstation PC
HP ProBook 450 15.6 inch G10 Notebook PC
HP ProBook 455 15.6 inch G10 Notebook PC
HP ZBook Firefly 15 G7 Mobile Workstation
HP EliteBook 835 G7 Notebook PC
HP Elite x2 G8 Tablet
HP ProBook 440 14 inch G10 Notebook PC
HP ZBook Firefly 14 inchG8 Mobile Workstation PC
HP Pro x360 Fortis 11 inch G10 Notebook PC
HP EliteBook x360 830 G7 Notebook PC
HP EliteBook 840 G7 Notebook PC
HP EliteBook 855 G7 Notebook PC
HP Z 4 G5 Workstation
HP ZBook Studio 16 inch G10 Mobile Workstation PC
HP ZBook 14u G6 Mobile Workstation
HP EliteBook 850 G8 Notebook PC
HP EliteBook 830 G6 Notebook PC
HP ProBook 635 Aero G8 Notebook PC
HP Z 8 Fury G5 Workstation
HP Elite Mini 600 G9 Desktop PC
HP EliteBook x360 830 G6 Notebook PC
HP ProDesk 405 G8 Small Form Factor PC
HP EliteBook 640 14 inch G9 Notebook PC
HP Elite Dragonfly 13.5 inch G3 Notebook PC
HP ProDesk 600 G6 Small Form Factor PC
HP Engage Flex Mini Retail System
HP ProBook 440 14 inch G9 Notebook PC
HP EliteOne 840 23.8 inch G9 All-in-One Desktop PC
HP Pro SFF 400 G9 Desktop PC
HP ProDesk 400 G7 Small Form Factor PC
HP ZBook Studio 16 inch G9 Mobile Workstation PC
HP Elite Tower 880 G9 Desktop PC
HP EliteBook 655 15.6 inch G9 Notebook PC
HP EliteBook 630 13 inch G9 Notebook PC
HP ZHAN 99 Pro 23.8 inch G9 All-in-One Desktop PC
HP EliteBook 850 G6 Notebook PC
HP EliteBook 830 13 inch G9 Notebook PC
HP Pro x360 Fortis 11 inch G11 Notebook PC
HP Pro Mini 260 G9 Desktop PC
HP ZBook Power 15.6 inch G10 Mobile Workstation PC
HP EliteBook 630 13.3 inch G10 Notebook PC
HP EliteBook 830 G7 Notebook PC
HP EliteBook 865 16 inch G10 Notebook PC
HP ProBook Fortis 14 inch G10 Notebook PC
HP Engage One Pro All-in-One System
HP Elite SFF 800 G9 Desktop PC
HP EliteBook x360 1030 G7 Notebook PC
HP Engage Flex Pro-C Retail System

OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 11 version 23H2 (64-bit)
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 8 64 Edition
Windows 10 IoT Enterprise 2016 LTSB 64-bit
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2021 LTSC 64-bit

LANGUAGE(S): Global

ENHANCEMENTS:
- Adds a retry message that is displayed when network is disconnected during
recovery.
- Provides an error message that is displayed when the network is disconnected.
FIXES:
- Fixes an issue where the recovery process crashes when Secure Erase is
enabled.
- Fixes the localization for languages other than English.
PREREQUISITES: NONE
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.

Copyright (c) 2023 HP Development Company, L.P.