TITLE: Cloud Recovery Client
VERSION: 2.13.2.362 REV: A PASS: 1
DESCRIPTION:
This package provides the Cloud Recovery Client for supported computer models
using a supported operating system. This Client Utility enables users to
download the Recovery Kit from the cloud.
PURPOSE: Routine
SOFTPAQ NUMBER: sp147433
SOFTPAQ FILE NAME: sp147433.exe
SOFTPAQ MD5: 75df8ce0a9354084391e1db2c805c3c1
SUPERSEDES: sp144665
EFFECTIVE DATE: May 22, 2023
CATEGORY: Software-Security
SSM SUPPORTED: Yes
PRODUCT TYPE(S):
Notebooks;Desktops
HARDWARE PRODUCT MODEL(S):
HP EliteBook 845 G8 Notebook PC
HP EliteBook 835 G8 Notebook PC
HP Engage Flex Pro -C G2 Retail System
HP Engage Flex Pro G2 Retail System
HP EliteBook 855 G8 Notebook PC
OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 11 version 23H2 (64-bit)
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 8 64 Edition
Windows 10 IoT Enterprise 2016 LTSB 64-bit
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2021 LTSC 64-bit
LANGUAGE(S): Global
ENHANCEMENTS:
- Removes Windows 7 support from Cloud Recovery.
- Implements performance optimization for eMMC local recovery flows.
- Enabled only 2 download retry attempts in recovery flows.
- Improves the Sure Recover user interface to show the retry count for the
failover URL.
FIXES:
- Fixes an issue where F11 Network recovery failed on non-AED devices.
PREREQUISITES: NONE
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).
2. Double-click the downloaded file and follow the on-screen instructions.
Copyright (c) 2023 HP Development Company, L.P.