TITLE: HP PC Docks and Displays Diagnostics Windows
VERSION: 2.2.0.0 REV: A PASS: 1.0DESCRIPTION:
This package provides HP PC Docks and Displays Diagnostics for supported
computer models that are running a supported operating system.
HP PC Docks and Displays Diagnostics Windows will allows HP customers to run
diagnostic tests to determine if the Dock and/or Display hardware is functioning
properly.
The tool runs within the Windows operating system in order to diagnose these
failures.
PURPOSE: Routine
SOFTPAQ NUMBER: sp145221
SOFTPAQ FILE NAME: sp145221.exe
SOFTPAQ MD5: 2df286b0ecf5afe0295ad55f132b4a23
SUPERSEDES: sp143556EFFECTIVE DATE: March 14, 2023
CATEGORY: Diagnostic
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Workstations
HARDWARE PRODUCT MODEL(S):
HP Z440 Workstation
HP Z840 Workstation
HP Z640 Workstation

OPERATING SYSTEM(S):
Microsoft Windows 10 version 1507 (64-bit)
Microsoft Windows 10 version 1511 (64-bit)
Microsoft Windows 10 version 1607 (64-bit)
Microsoft Windows 10 version 1703 (64-bit)
Microsoft Windows 10 version 1709 (64-bit)
Microsoft Windows 10 version 1803 (64-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 10 version 22H2 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)

LANGUAGE(S): Global

ENHANCEMENTS:
- Added Video Cycle Test
- Added Video Bandwidth Test
- Added support for E24d G4 Docking Monitor
- Added Support for HP USB-C G5 Essential Dock
- Added Language Settings
- Added several items to the System and Monitor cards for assistance in
troubleshooting.

PREREQUISITES:
Must have Windows 10 64bits (or higher) installed.
HOW TO USE:
NOTE: To install the software in this package, you must be logged in with
Administrator privileges.

1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions to
unpack the files to C:\SWSETUP\SP145221 or another directory of your choice.

NOTE: After double-clicking the downloaded file, select This program installed
correctly on the Program Compatibility Assistant screen. This message is
displayed by the protection mechanism of Microsoft Windows.

Copyright (c) 2023 HP Development Company, L.P.