TITLE: Cloud Recovery Client
VERSION: 2.10.3.102 REV: A PASS: 1
DESCRIPTION:
This package provides the Cloud Recovery Client for supported computer models
using a supported operating system. This Client Utility enables users to
download the Recovery Kit from the cloud.
PURPOSE: Routine
SOFTPAQ NUMBER: sp144665
SOFTPAQ FILE NAME: sp144665.exe
SOFTPAQ MD5: 6560727ea9af6a95ed368e38dd734de2
SUPERSEDES: sp142993
EFFECTIVE DATE: January 18, 2023
CATEGORY: Software-Security
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Notebooks;Desktops
HARDWARE PRODUCT MODEL(S):
HP EliteBook 835 13 inch G9 Notebook PC
HP EliteBook 645 14 inch G9 Notebook PC
HP ZHAN 66 Pro 14 G4 Notebook PC
HP Pro Mini 400 G9 Desktop PC
HP Z1 G9 Tower Desktop PC
HP ProBook 445 14 inch G9 Notebook PC
HP ZBook Firefly 14 inchG9 Mobile Workstation PC
HP ProBook x360 11 G5 Education Edition
HP ZBook Fury 15.6 inchG8 Mobile Workstation PC
HP ProBook 440 G8 Notebook PC
HP Dragonfly 13.5 inch G4 Notebook PC
HP EliteBook 845 14 inch G9 Notebook PC
HP EliteBook x360 1040 G8 Notebook PC
HP EliteBook 840 14 inch G10 Notebook PC
HP ProBook 450 G8 Notebook PC
HP ZHAN 66 Pro A 14 inch G5 Notebook PC
HP ProBook 455 15.6 inch G9 Notebook PC
HP EliteBook 860 16 inch G9 Notebook PC
HP ProOne 440 23.8 inch G9 All-in-One Desktop PC
HP Pro Tower 400 G9 Desktop PC
HP Pro x360 Fortis 11 inch G9 Notebook PC
HP ProBook Fortis 14 inch G9 Notebook PC
HP Pro Tower 480 G9 Desktop PC
HP ZBook Fury 16 G10 Mobile Workstation PC
HP Z 6 G5 Workstation
HP ProBook 450 15.6 inch G9 Notebook PC
HP ProBook x360 435 G8 Notebook PC
HP ZHAN 66 Pro 14 inch G5 Notebook PC
HP ZBook Fury 17.3 inchG8 Mobile Workstation PC
HP Elite x360 1040 14 inch G9 Notebook PC
HP EliteBook 640 14 inch G10 Notebook PC
HP EliteBook 835 13 inch G10 Notebook PC
HP Elite Dragonfly G2 Notebook PC
HP Mini Conferencing PC with Microsoft Teams Rooms
HP Pro x360 435 13.3 inch G9 Notebook
HP EliteBook 845 14 inch G10 Notebook PC
HP Elite x360 830 13 inch G9 Notebook PC
HP Elite x360 1040 14 inch G10 Notebook PC
HP Elite Tower 680 G9 Desktop PC
HP EliteBook 1040 14 inch G10 Notebook PC
HP Elite SFF 600 G9 Desktop PC
HP EliteBook 650 15.6 inch G10 Notebook PC
HP EliteBook 1040 14 inch G9 Notebook PC
HP Elite Tower 600 G9 Desktop PC
HP Elite x360 830 13 inch G10 Notebook PC
HP Elite Tower 800 G9 Desktop PC
HP EliteBook 650 15.6 inch G9 Notebook PC
HP ZBook Firefly 16 inchG9 Mobile Workstation PC
HP Elite Mini 800 G9 Desktop PC
HP EliteOne 870 27 inch G9 All-in-One Desktop PC
HP EliteBook x360 1030 G8 Notebook PC
HP EliteBook 840 14 inch G9 Notebook PC
HP Mini Conferencing PC with Zoom Rooms
HP ZBook Firefly 14 inch G10 Mobile Workstation PC
HP ProBook 450 15.6 inch G10 Notebook PC
HP Elite x2 G8 Tablet
HP ProBook 440 14 inch G10 Notebook PC
HP Pro x360 Fortis 11 inch G10 Notebook PC
HP ZBook Power 15.6 inchG9 Mobile Workstation PC
HP Z 4 G5 Workstation
HP ZBook Power 15.6 inch G10 Mobile Workstation PC
HP ZBook Studio 16 inch G10 Mobile Workstation PC
HP Z 8 Fury G5 Workstation
HP Elite Mini 600 G9 Desktop PC
HP ZBook Firefly 16 inch G10 Mobile Workstation PC
HP EliteBook 640 14 inch G9 Notebook PC
HP Elite Dragonfly Max Notebook PC
HP ProBook 440 14 inch G9 Notebook PC
HP EliteOne 840 23.8 inch G9 All-in-One Desktop PC
HP EliteBook 860 16 inch G10 Notebook PC
HP Pro SFF 400 G9 Desktop PC
HP Elite Tower 880 G9 Desktop PC
HP EliteBook 655 15.6 inch G9 Notebook PC
HP EliteBook 630 13 inch G9 Notebook PC
HP ZHAN 99 Pro 23.8 inch G9 All-in-One Desktop PC
HP EliteBook 830 13 inch G9 Notebook PC
HP Z 8 G5 Workstation
HP 260 G4 Desktop Mini PC
HP ProBook 430 G8 Notebook PC
HP Pro Mini 260 G9 Desktop PC
HP EliteBook 830 13 inch G10 Notebook PC
HP EliteBook 630 13.3 inch G10 Notebook PC
HP EliteBook 865 16 inch G10 Notebook PC
HP ProBook Fortis 14 inch G10 Notebook PC
HP EliteBook 865 16 inch G9 Notebook PC
HP Elite SFF 800 G9 Desktop PC

OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 11 version 23H2 (64-bit)
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 8 64 Edition
Windows 10 IoT Enterprise 2016 LTSB 64-bit
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2021 LTSC 64-bit

LANGUAGE(S): Global

FIXES:
- Fixes an issue where reusing unexpired image download credentials fails.
PREREQUISITES: NONE
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.

Copyright (c) 2023 HP Development Company, L.P.