TITLE: HP PC Hardware Diagnostics UEFI
VERSION: 8.6.1.0 REV: A PASS: 1.0
DESCRIPTION:
This package provides the HP PC Hardware Diagnostics UEFI for the supported
models running a supported operating system. The HP PC Hardware Diagnostics UEFI
provides UEFI based hardware diagnostics for the supported models which is used
to validate if a system is functioning correctly. In addition, it provides
support for updating and managing the system BIOS and other device firmware on
the system.
PURPOSE: Recommended
SOFTPAQ NUMBER: sp140483
SOFTPAQ FILE NAME: sp140483.exe
SOFTPAQ MD5: 3bbf8e1a9dbef860a7fd61c32e7c8e1f
SUPERSEDES: sp140275
EFFECTIVE DATE: May 27, 2022
CATEGORY: Diagnostic
SSM SUPPORTED: Yes
PRODUCT TYPE(S):
Consumer Desktops;Desktops;Notebooks;Workstations
HARDWARE PRODUCT MODEL(S):
HP EliteBook 835 13 inch G9 Notebook PC
HP ZHAN 66 Pro 14 G4 Notebook PC
HP ProBook x360 11 G7 Education Edition
HP ProBook 450 G6 Notebook PC
HP Z 2 Mini G9 Workstation
HP ProBook x360 11 G5 Education Edition
HP ProBook 440 G8 Notebook PC
HP EliteBook 850 G7 Notebook PC
HP EliteBook 845 14 inch G9 Notebook PC
HP ProBook 650 G8 Notebook PC
HP EliteBook 846 G5 Notebook PC
HP Z2 Tower G5 Workstation
HP ZBook 15 G2 Mobile Workstation
HP Pro x360 Fortis 11 inch G9 Notebook PC
HP ProBook 640 G5 Notebook PC
HP ZHAN 66 Pro G1 Notebook PC
HP ProBook Fortis 14 inch G9 Notebook PC
HP ZHAN X 13 G2 Notebook PC
HP EliteBook 850 G5 Notebook PC
HP ProBook 430 G7 Notebook PC
HP ProBook 650 G4 Notebook PC
HP ZBook Studio G5 Mobile Workstation
HP ProBook 635 Aero G7 Notebook PC
HP ZHAN 66 Pro 15 G2 Notebook PC
HP ProBook 640 G7 Notebook PC
HP ProBook 455 G7 Notebook PC
HP Z 2 Tower G9 Workstation
HP Elite x2 1013 G3 Tablet
HP ZBook Firefly 14 G7 Mobile Workstation
HP ZBook 15u G6 Mobile Workstation
HP EliteBook 840 G6 Healthcare Edition Notebook PC
HP Z2 G8 SFF Workstation Desktop PC
HP ProBook 450 G5 Notebook PC
HP ZHAN 66 Pro 14 G2 Notebook PC
HP EliteBook x360 1040 G6 Notebook PC
HP ProBook 455 G3 Notebook PC
HP EliteBook 850 G6 Notebook PC
HP ProBook 455R G6 Notebook PC
HP ProBook 430 G8 Notebook PC
HP ZBook 17 G6 Mobile Workstation
HP ZBook 14u G5 Mobile Workstation
HP EliteBook Folio 1040 G3 Notebook PC
HP EliteBook 830 G7 Notebook PC
HP ProBook 640 G4 Notebook PC
HP ProBook Fortis 14 inch G10 Notebook PC
HP EliteBook 865 16 inch G9 Notebook PC
HP ZBook 17 G5 Mobile Workstation
HP ProBook x360 11 G4 Education Edition
HP EliteBook 846 G6 Notebook PC
HP ProBook x360 11 G3 Education Edition
HP EliteBook 845 G7 Notebook PC
HP ZBook 15 G5 Mobile Workstation
HP EliteBook 846r G4 Notebook PC
HP ProBook 450 G8 Notebook PC
HP ZBook 15u G5 Mobile Workstation
HP ProBook 440 G5 Notebook PC
HP EliteBook 735 G6 Notebook PC
HP EliteBook 840 G6 Notebook PC
HP ProBook 640 G8 Notebook PC
HP ProBook 455 G8 Notebook PC
HP ProBook 650 G7 Notebook PC
HP EliteBook x360 1040 G5 Notebook PC
HP ProBook x360 435 G7 Notebook PC
HP EliteBook x360 1030 G4 Notebook PC
HP ProBook 650 G5 Notebook PC
HP ZHAN 66 Pro 15 G3 Notebook PC
HP EliteBook x360 1030 G3 Notebook PC
HP ProBook 450 G7 Notebook PC
HP ProBook 455 G6 Notebook PC
HP ProBook x360 435 G8 Notebook PC
HP ProBook 445 G6 Notebook PC
HP EliteBook 836 G5 Notebook PC
HP ProBook 445 G7 Notebook PC
HP ZBook 15 G6 Mobile Workstation
HP Z 2 SFF G9 Workstation
HP ProBook 445R G6 Notebook PC
HP ZHAN 66 Pro A 14 G4 Notebook PC
HP ZHAN 66 Pro A 14 G3 Notebook PC
HP Elite Dragonfly Notebook PC
HP ZBook Firefly 15 G7 Mobile Workstation
HP EliteBook 835 G7 Notebook PC
HP ProBook 445 G8 Notebook PC
HP ProBook x360 11 G6 Education Edition
HP ProBook x360 440 G1 Notebook PC
HP Pro x360 Fortis 11 inch G10 Notebook PC
HP EliteBook 840r G4 Notebook PC
HP EliteBook x360 830 G7 Notebook PC
HP ZBook Studio G5 Convertible Workstation
HP Z2 Mini G5 Workstation
HP EliteBook 840 G5 Notebook PC
HP EliteBook 836 G6 Notebook PC
HP ProBook 455 G5 Notebook PC
HP Z2 SFF G5 Workstation
HP ZBook Power G7 Mobile Workstation
HP ZBook Power 15.6 inch G8 Mobile Workstation PC
HP EliteBook 846 G6 Healthcare Edition Notebook PC
HP EliteBook 830 G5 Notebook PC
HP Z2 G8 Tower Workstation Desktop PC
HP EliteBook 1050 G1 Notebook PC
HP EliteBook 846 G5 Healthcare Edition Notebook PC
HP ZHAN 66 Pro 14 G3 Notebook PC
HP EliteBook 840 G7 Notebook PC
HP EliteBook 855 G7 Notebook PC
HP ProBook 430 G5 Notebook PC
HP ZHAN 66 Pro 13 G2 Notebook PC
HP ZBook 14u G6 Mobile Workstation
HP EliteBook 745 G6 Notebook PC
HP EliteBook 830 G6 Notebook PC
HP EliteBook 840 G5 Healthcare Edition Notebook PC
HP ProBook 630 G8 Notebook PC
HP ProBook 440 G6 Notebook PC
HP ProBook 470 G5 Notebook PC
HP ProBook 430 G6 Notebook PC
HP EliteBook x360 830 G6 Notebook PC
HP ProBook 440 G7 Notebook PC
OPERATING SYSTEM(S):
Microsoft Windows 10 IOT Enterprise 32-Bit (x86)
Microsoft Windows 10 IoT version 1507(64-bit)
Microsoft Windows 10 version 1507 (32-bit)
Microsoft Windows 10 version 1507 (64-bit)
Microsoft Windows 10 version 1511 (32-bit)
Microsoft Windows 10 version 1511 (64-bit)
Microsoft Windows 10 version 1607 (32-bit)
Microsoft Windows 10 version 1607 (64-bit)
Microsoft Windows 10 version 1703 (32-bit)
Microsoft Windows 10 version 1703 (64-bit)
Microsoft Windows 10 version 1709 (32-bit)
Microsoft Windows 10 version 1709 (64-bit)
Microsoft Windows 10 version 1803 (32-bit)
Microsoft Windows 10 version 1803 (64-bit)
Microsoft Windows 10 version 1809 (32-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1903 (32-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1909 (32-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 2004 (32-bit)
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
Microsoft Windows Embedded POSReady
Microsoft Windows Embedded POSReady 7 32-Bit
Microsoft Windows Embedded POSReady 7 64-Bit
Microsoft Windows Embedded Standard 7E 32-Bit
Microsoft Windows Embedded Standard 7E 64-Bit
Microsoft Windows Embedded Standard 7P 32-Bit
Microsoft Windows Embedded Standard 7P 64-Bit
Microsoft Windows Embedded Standard 8 64-Bit
Microsoft Windows Vista Business 32 Edition
Microsoft Windows Vista Business 64 Edition
Microsoft Windows Vista Enterprise 32 Edition
Microsoft Windows Vista Enterprise 64 Edition
Microsoft Windows Vista Home Basic 32 Edition
Microsoft Windows Vista Home Basic 64 Edition
Microsoft Windows Vista Home Premium 32 Edition
Microsoft Windows Vista Home Premium 64 Edition
Microsoft Windows Vista Starter 32 Edition
Microsoft Windows Vista Ultimate 32 Edition
Microsoft Windows Vista Ultimate 64 Edition
Microsoft Windows XP Home Edition
Microsoft Windows XP Media Center Edition
Microsoft Windows XP Professional
Microsoft Windows XP Professional x64 Edition
Microsoft Windows XP Tablet PC Edition
Windows 10 IoT Enterprise 2016 LTSB 64-bit
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2021 LTSC 64-bit
LANGUAGE(S): Global
ENHANCEMENTS:
- Improved HDD information display.
- Added AMD processor support.
- Improved Battery Test result page.
PREREQUISITES:
The HP PC Hardware Diagnostics UEFI requires a minimum size of 256MB of disk
storage space in order for all the diagnostic tools to be installed or executed
on the system.
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition
with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI
System Partition. This installer will give you the option to install to the HDD
or a USB drive. If you install to the HDD and the HP_TOOLS partition is not
present, the installer will prompt you to create the HP_TOOLS partition. If you
install to a USB drive, the installer will rename the partition on the USB drive
to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition
manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up
the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the
HP_TOOLS partition. Because the partition is not backed up, corruption or
failure of the partition will result in loss of all data on the partition, plus
loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup
HOW TO USE:
1. Download the file by clicking the "Download" or "Obtain Software" button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).
2. Double-click the downloaded file and follow the on-screen instructions.
Copyright (c) 2022 HP Development Company, L.P.