TITLE: HP Smart Health
VERSION: 2.3.201.0 REV: A PASS: 1
DESCRIPTION:
The HP Smart Health app is a program that downloads, installs, and enables the
persistency of the TechPulse app on a device. Smart Health is the portion of the
Smart Support experience that enables TechPulse on a device.
PURPOSE: Routine
SOFTPAQ NUMBER: sp136712
SOFTPAQ FILE NAME: sp136712.exe
SOFTPAQ MD5: 6e68a7410c3263c43837704eb453b5c2
SUPERSEDES: sp135860
EFFECTIVE DATE: December 17, 2021
CATEGORY: Software-Solutions
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops;Notebooks
HARDWARE PRODUCT MODEL(S):
HP EliteBook 835 13 inch G9 Notebook PC
HP EliteBook 645 14 inch G9 Notebook PC
HP EliteBook 845 G8 Notebook PC
HP Pro Mini 400 G9 Desktop PC
HP Z1 G9 Tower Desktop PC
HP ProBook 445 14 inch G9 Notebook PC
HP ZBook Firefly 14 inchG9 Mobile Workstation PC
HP Z 2 Mini G9 Workstation
HP ZBook Fury 15.6 inchG8 Mobile Workstation PC
HP EliteBook 840 G8 Notebook PC
HP ProBook 440 G8 Notebook PC
HP Dragonfly 13.5 inch G4 Notebook PC
HP EliteBook 835 G8 Notebook PC
HP EliteBook 845 14 inch G9 Notebook PC
HP ProBook 650 G8 Notebook PC
HP Pro x360 435 13.3 inch G10 Notebook
HP EliteBook x360 830 G8 Notebook PC
HP EliteBook x360 1040 G8 Notebook PC
HP EliteBook 665 16 inch G11 Notebook PC
HP EliteDesk 805 G6 Desktop Mini PC
HP EliteBook 840 14 inch G10 Notebook PC
HP EliteBook 835 13 inch G11 Notebook PC
HP ProBook 450 G8 Notebook PC
HP EliteDesk 805 G6 Small Form Factor PC
HP ZHAN 66 Pro A 14 inch G5 Notebook PC
HP EliteDesk 805 G8 Desktop Mini PC
HP Engage Flex Pro -C G2 Retail System
HP ProBook 445 14 inch G10 Notebook PC
HP ProBook 455 15.6 inch G9 Notebook PC
HP ProBook 640 G8 Notebook PC
HP EliteBook 860 16 inch G9 Notebook PC
HP ZBook Create G7 Notebook PC
HP ProOne 440 23.8 inch G9 All-in-One Desktop PC
HP EliteBook 645 14 inch G10 Notebook PC
HP Pro Tower 400 G9 PCI Desktop PC
HP ProDesk 480 G7 PCI Microtower PC
HP Pro x360 Fortis 11 inch G9 Notebook PC
HP ZBook Firefly 14 inch G11 A Mobile Workstation PC
HP ProBook Fortis 14 inch G9 Notebook PC
HP Pro Tower 480 G9 PCI Desktop PC
HP ZBook Fury 16 G10 Mobile Workstation PC
HP ZBook Firefly 15.6 inchG8 Mobile Workstation PC
HP Z1 G6 Entry Tower
HP ProBook 450 15.6 inch G9 Notebook PC
HP ZBook Fury 16 G9 Mobile Workstation PC
HP ProOne 400 20 G6 All-in-One PC
HP ProBook x360 435 G8 Notebook PC
HP ZHAN 66 Pro 14 inch G5 Notebook PC
HP Dragonfly Folio 13.5 inch G3 Notebook PC
HP ZBook Fury 17.3 inchG8 Mobile Workstation PC
HP ProBook 445 G7 Notebook PC
HP ZBook Power 16 inch G11 Mobile Workstation PC
HP EliteBook 830 G8 Notebook PC
HP ProDesk 405 G8 Desktop Mini PC
HP Z 2 SFF G9 Workstation
HP Elite x360 1040 14 inch G9 Notebook PC
HP EliteBook 640 14 inch G10 Notebook PC
HP EliteDesk 800 G6 Tower PC
HP ProDesk 600 G6 Microtower PC
HP EliteBook 835 13 inch G10 Notebook PC
HP ZBook Power G7 Mobile Workstation
HP Elite Dragonfly G2 Notebook PC
HP ZBook Power 15.6 inch G8 Mobile Workstation PC
HP EliteOne 800 27 G8 All-in-One PC
HP Z2 G8 Tower Workstation Desktop PC
HP Pro x360 435 13.3 inch G9 Notebook
HP EliteBook 845 14 inch G11 Notebook PC
HP ZBook Studio G7 Mobile Workstation
HP EliteDesk 880 G6 Tower PC
HP EliteBook 845 14 inch G10 Notebook PC
HP EliteDesk 880 G8 Tower PC
HP Elite x360 830 13 inch G9 Notebook PC
HP EliteDesk 805 G8 Small Form Factor PC
HP ProBook 455 G8 Notebook PC
HP Elite x360 1040 14 inch G10 Notebook PC
HP ZHAN 66 Pro G3 22 All-in-One PC
HP Engage Flex Pro G2 Retail System
HP ProDesk 405 G6 Small Form Factor PC
HP Elite Tower 680 G9 Desktop PC
HP EliteBook 1040 14 inch G10 Notebook PC
HP EliteBook X G1a 14 inch Notebook Next Gen AI
HP Elite SFF 600 G9 Desktop PC
HP EliteBook 650 15.6 inch G10 Notebook PC
HP EliteBook 1040 14 inch G9 Notebook PC
HP Elite Tower 600 G9 Desktop PC
HP ZBook Studio 15.6 inch G8 Mobile Workstation PC
HP Elite x360 830 13 inch G10 Notebook PC
HP EliteBook 655 15.6 inch G10 Notebook PC
HP EliteDesk 800 G8 Tower PC
HP ProOne 600 22 G6 All-in-One PC
HP EliteDesk 800 G6 Desktop Mini PC
HP EliteBook 840 Aero G8 Notebook PC
HP ZBook Fury 15 G7 Mobile Workstation
HP EliteBook x360 1040 G7 Notebook PC
HP ZBook Fury 17 G7 Mobile Workstation
HP ProBook 455 G7 Notebook PC
HP Z 2 Tower G9 Workstation
HP Elite Tower 800 G9 Desktop PC
HP EliteBook 650 15.6 inch G9 Notebook PC
HP ZBook Firefly 16 inchG9 Mobile Workstation PC
HP EliteBook 645 14 inch G11 Notebook PC
HP Elite Mini 800 G9 Desktop PC
HP EliteOne 870 27 inch G9 All-in-One Desktop PC
HP Z2 G8 SFF Workstation Desktop PC
HP EliteBook x360 1030 G8 Notebook PC
HP EliteBook 840 14 inch G9 Notebook PC
HP ZBook Firefly 14 inch G10 Mobile Workstation PC
HP ProOne 66 Pro 20 G6 All-in-One PC
HP ProBook 450 15.6 inch G10 Notebook PC
HP EliteDesk 800 G6 Small Form Factor PC
HP ProBook 455 15.6 inch G10 Notebook PC
HP ProDesk 400 G7 Microtower PC
HP Elite x2 G8 Tablet
HP EliteDesk 800 G8 Small Form Factor PC
HP ProBook 440 14 inch G10 Notebook PC
HP ZBook Firefly 14 inchG8 Mobile Workstation PC
HP ProBook 445 G8 Notebook PC
HP EliteDesk 800 G8 Desktop Mini PC
HP Pro x360 Fortis 11 inch G10 Notebook PC
HP ZBook Power 15.6 inchG9 Mobile Workstation PC
HP EliteOne 800 27 G6 All-in-One PC
HP ZBook Power 15.6 inch G10 Mobile Workstation PC
HP ZBook Studio 16 inch G10 Mobile Workstation PC
HP ProDesk 680 G6 PCI Microtower PC
HP ProBook 445 14 inch G11 Notebook PC
HP EliteBook 850 G8 Notebook PC
HP Z1 G8 Tower Desktop PC
HP ProBook 635 Aero G8 Notebook PC
HP ProBook 630 G8 Notebook PC
HP Elite Mini 600 G9 Desktop PC
HP ZBook Firefly 16 inch G10 Mobile Workstation PC
HP ProBook 465 16 inch G11 Notebook PC
HP ProDesk 405 G8 Small Form Factor PC
HP EliteBook 640 14 inch G9 Notebook PC
HP Elite Dragonfly Max Notebook PC
HP ProOne 440 20 G6 All-in-One PC
HP Elite Dragonfly 13.5 inch G3 Notebook PC
HP ProDesk 600 G6 Small Form Factor PC
HP Engage Flex Mini Retail System
HP ProBook 440 14 inch G9 Notebook PC
HP EliteOne 840 23.8 inch G9 All-in-One Desktop PC
HP EliteBook 860 16 inch G10 Notebook PC
HP ProDesk 600 G6 Desktop Mini PC
HP Pro SFF 400 G9 Desktop PC
HP ProDesk 400 G7 Small Form Factor PC
HP ZBook Studio 16 inch G9 Mobile Workstation PC
HP EliteBook 865 16 inch G11 Notebook PC
HP ProDesk 405 G6 Desktop Mini PC
HP Elite Tower 880 G9 Desktop PC
HP EliteBook 655 15.6 inch G9 Notebook PC
HP ZBook Fury 16 G11 Mobile Workstation PC
HP EliteBook 630 13 inch G9 Notebook PC
HP EliteBook 830 13 inch G9 Notebook PC
HP ProDesk 400 G6 Desktop Mini PC
HP Pro x360 Fortis 11 inch G11 Notebook PC
HP ProBook 430 G8 Notebook PC
HP Pro Mini 260 G9 Desktop PC
HP EliteBook 830 13 inch G10 Notebook PC
HP EliteBook 630 13.3 inch G10 Notebook PC
HP Engage Go 13.5 inch Mobile System
HP EliteBook 865 16 inch G10 Notebook PC
HP ProBook Fortis 14 inch G10 Notebook PC
HP Engage One Pro All-in-One System
HP EliteBook 865 16 inch G9 Notebook PC
HP ProDesk 600 G6 PCI Microtower PC
HP Elite SFF 800 G9 Desktop PC
HP EliteBook x360 1030 G7 Notebook PC
HP EliteBook 855 G8 Notebook PC

OPERATING SYSTEM(S):
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 10 version 22H2 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 11 version 23H2 (64-bit)
Microsoft Windows 11 version 24H2 (64-bit)
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2021 LTSC 64-bit

LANGUAGE(S): Global

ENHANCEMENTS:
- Provides routine updates.
PREREQUISITES:
- Verify that the Microsoft SCCM environment has all cumulative updates
installed. Issues may be encountered when the environment is not up to date.

For HP Smart Support references, visit http://www.hp.com/smart-support
HOW TO USE:
1. Click the download link and save the file to a folder on your hard drive.

2. Double-click the downloaded file and follow the on-screen instructions.

Copyright (c) 2025 HP Development Company, L.P.