TITLE: HP PC Hardware Diagnostics UEFI
VERSION: 8.4.1.0 REV: A PASS: 1.0
DESCRIPTION:
This package provides the HP PC Hardware Diagnostics UEFI for the supported
models running a supported operating system. The HP PC Hardware Diagnostics UEFI
provides UEFI based hardware diagnostics for the supported models which is used
to validate if a system is functioning correctly. In addition, it provides
support for updating and managing the system BIOS and other device firmware on
the system.
PURPOSE: Recommended
SOFTPAQ NUMBER: sp136348
SOFTPAQ FILE NAME: sp136348.exe
SOFTPAQ MD5: 30e61d19465a71abce971f58584e14d3
SUPERSEDES: sp135942
EFFECTIVE DATE: November 30, 2021
CATEGORY: Diagnostic
SSM SUPPORTED: Yes
PRODUCT TYPE(S):
Consumer Desktops;Desktops;Notebooks;Workstations
HARDWARE PRODUCT MODEL(S):
HP EliteBook 645 14 inch G9 Notebook PC
HP EliteBook 845 G8 Notebook PC
HP ZHAN 66 Pro 14 G4 Notebook PC
HP Pro Mini 400 G9 Desktop PC
HP Z1 G9 Tower Desktop PC
HP ProBook 445 14 inch G9 Notebook PC
HP ProBook x360 11 G7 Education Edition
HP ZBook Firefly 14 inchG9 Mobile Workstation PC
HP ProBook x360 11 G5 Education Edition
HP ProBook 440 G8 Notebook PC
HP EliteBook 835 G8 Notebook PC
HP Presence Control Kit with MTR
HP Engage Flex Pro Retail System
HP ProBook 650 G8 Notebook PC
HP Z1 G6 Entry Tower
HP Elite x360 1040 14 inch G9 Notebook PC
HP ZHAN 66 Pro A 14 G4 Notebook PC
HP EliteDesk 800 G6 Tower PC
HP ProDesk 400 G7 Microtower PC
HP EliteDesk 800 G8 Small Form Factor PC
HP ProBook 445 G8 Notebook PC
HP ProDesk 680 G6 PCI Microtower PC
HP Z1 G8 Tower Desktop PC
HP ProBook 635 Aero G8 Notebook PC
HP ProBook 450 G8 Notebook PC
HP ZHAN 66 Pro A 14 inch G5 Notebook PC
HP ProBook 455 15.6 inch G9 Notebook PC
HP ProBook 640 G8 Notebook PC
HP EliteBook 860 16 inch G9 Notebook PC
HP ProOne 440 23.8 inch G9 All-in-One Desktop PC
HP Engage One All-in-One System
HP Elite Tower 680 G9 Desktop PC
HP Elite SFF 600 G9 Desktop PC
HP EliteBook 1040 14 inch G9 Notebook PC
HP Elite Tower 600 G9 Desktop PC
HP EliteDesk 800 G8 Tower PC
HP ZBook Studio 16 inch G9 Mobile Workstation PC
280 G6/282 G6/288 G6/290 G4
HP Elite Tower 880 G9 Desktop PC
HP EliteBook 655 15.6 inch G9 Notebook PC
HP ZHAN 99 Pro 23.8 inch G9 All-in-One Desktop PC
HP EliteBook 830 13 inch G9 Notebook PC
HP ProBook 430 G8 Notebook PC
HP Engage Go 10 Mobile System
HP Pro Tower 400 G9 Desktop PC
HP Presence Control Kit with ZR
HP ProDesk 480 G7 PCI Microtower PC
HP Pro Tower 480 G9 Desktop PC
HP Elite Tower 800 G9 Desktop PC
HP ZBook Firefly 16 inchG9 Mobile Workstation PC
HP Elite Mini 800 G9 Desktop PC
HP EliteOne 870 27 inch G9 All-in-One Desktop PC
HP EliteBook 840 14 inch G9 Notebook PC
HP EliteDesk 800 G6 Small Form Factor PC
HP Engage One Pro All-in-One System
HP ProDesk 600 G6 PCI Microtower PC
HP Elite SFF 800 G9 Desktop PC
HP Engage Flex Pro-C Retail System
HP EliteBook 855 G8 Notebook PC
HP ProDesk 600 G6 Microtower PC
HP ZBook Power 15.6 inch G8 Mobile Workstation PC
HP EliteDesk 880 G6 Tower PC
HP EliteDesk 880 G8 Tower PC
HP ProBook 455 G8 Notebook PC
300 G6
HP ProBook 630 G8 Notebook PC
280 G5/282 G5/288 G5/290 G3
HP Elite Mini 600 G9 Desktop PC
HP Elite Dragonfly 13.5 inch G3 Notebook PC
HP EliteOne 840 23.8 inch G9 All-in-One Desktop PC
HP Pro SFF 400 G9 Desktop PC
OPERATING SYSTEM(S):
Microsoft Windows 10 IOT Enterprise 32-Bit (x86)
Microsoft Windows 10 IoT version 1507(64-bit)
Microsoft Windows 10 version 1507 (32-bit)
Microsoft Windows 10 version 1507 (64-bit)
Microsoft Windows 10 version 1511 (32-bit)
Microsoft Windows 10 version 1511 (64-bit)
Microsoft Windows 10 version 1607 (32-bit)
Microsoft Windows 10 version 1607 (64-bit)
Microsoft Windows 10 version 1703 (32-bit)
Microsoft Windows 10 version 1703 (64-bit)
Microsoft Windows 10 version 1709 (32-bit)
Microsoft Windows 10 version 1709 (64-bit)
Microsoft Windows 10 version 1803 (32-bit)
Microsoft Windows 10 version 1803 (64-bit)
Microsoft Windows 10 version 1809 (32-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1903 (32-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1909 (32-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 2004 (32-bit)
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
Microsoft Windows Embedded POSReady
Microsoft Windows Embedded POSReady 7 32-Bit
Microsoft Windows Embedded POSReady 7 64-Bit
Microsoft Windows Embedded Standard 7E 32-Bit
Microsoft Windows Embedded Standard 7E 64-Bit
Microsoft Windows Embedded Standard 7P 32-Bit
Microsoft Windows Embedded Standard 7P 64-Bit
Microsoft Windows Embedded Standard 8 64-Bit
Microsoft Windows Vista Business 32 Edition
Microsoft Windows Vista Business 64 Edition
Microsoft Windows Vista Enterprise 32 Edition
Microsoft Windows Vista Enterprise 64 Edition
Microsoft Windows Vista Home Basic 32 Edition
Microsoft Windows Vista Home Basic 64 Edition
Microsoft Windows Vista Home Premium 32 Edition
Microsoft Windows Vista Home Premium 64 Edition
Microsoft Windows Vista Starter 32 Edition
Microsoft Windows Vista Ultimate 32 Edition
Microsoft Windows Vista Ultimate 64 Edition
Microsoft Windows XP Home Edition
Microsoft Windows XP Media Center Edition
Microsoft Windows XP Professional
Microsoft Windows XP Professional x64 Edition
Microsoft Windows XP Tablet PC Edition
Windows 10 IoT Enterprise 2016 LTSB 64-bit
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2021 LTSC 64-bit
LANGUAGE(S): Global
ENHANCEMENTS:
- Adds improvements to Dock Test.
- Adds audio support for new HP products.
- Adds improvements to Backlight Keyboard Test.
- Adds improvements to Video Port I/O Check.
- Bug fixes.
PREREQUISITES:
The HP PC Hardware Diagnostics UEFI requires a minimum size of 256MB of disk
storage space in order for all the diagnostic tools to be installed or executed
on the system.
UEFI and custom imaging
-------------------------------
The HP PC Hardware Diagnostics UEFI must be run from a FAT or FAT32 partition
with a volume name of "HP_TOOLS". Alternatively, it can be run from the UEFI
System Partition. This installer will give you the option to install to the HDD
or a USB drive. If you install to the HDD and the HP_TOOLS partition is not
present, the installer will prompt you to create the HP_TOOLS partition. If you
install to a USB drive, the installer will rename the partition on the USB drive
to HP_TOOLS. If you use a custom image, you can create the HP_TOOLS partition
manually with type FAT32 and make the volume name HP_TOOLS.
Caution
- The HP_TOOLS partition is not protected and can therefore be deleted.
- Backing up the computer using the Windows Complete PC Backup does not back up
the HP_TOOLS partition.
For these reasons, HP recommends that you do not place additional data on the
HP_TOOLS partition. Because the partition is not backed up, corruption or
failure of the partition will result in loss of all data on the partition, plus
loss of UEFI functionality.
You can find more information on www.hp.com/go/techcenter/startup
HOW TO USE:
1. Download the file by clicking the "Download" or "Obtain Software" button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).
2. Double-click the downloaded file and follow the on-screen instructions.
Copyright (c) 2021 HP Development Company, L.P.