TITLE: HP EliteDisplay Webcam Firmware Update

VERSION: CNFEH59-D_9031 REV: A PASS: 1
DESCRIPTION:
This package contains a webcam firmware update that improves the image quality
of the built-in webcam for the HP EliteDisplay E243d, E273d, E243m and E273m
monitors.

PURPOSE: Recommended
SOFTPAQ NUMBER: SP113238
SOFTPAQ FILE NAME: sp113238.exe
SOFTPAQ MD5: b594b1d2587cda4c57bec67850367e1f
SUPERSEDES: None
EFFECTIVE DATE: April 13, 2021
CATEGORY: Firmware
SSM SUPPORTED: No

PRODUCT TYPE(S):
Desktops;Monitors

HARDWARE PRODUCT MODEL(S):


OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (32-bit)
Microsoft Windows 10 All Editions (64-bit)

LANGUAGE(S): Global

DEVICES SUPPORTED:
HP EliteDisplay E243d Docking Monitor
HP EliteDisplay E273d Docking Monitor
HP EliteDisplay E243m LCD Monitor
HP EliteDisplay E273m LCD Monitor


ENHANCEMENTS:
- Improves the image quality of the built-in webcam.

PREREQUISITES:
- Microsoft Windows 10 operating system PC.
- USB cable attached from monitor to source PC.
- The monitor webcam should be enabled in the open(up position) before starting
the update process.
- To avoid installation issues, close any open, running applications.
- Keep the power cable connected during the update process.
- Keep the monitor powered ON with active video during the update process.
- Connect only one monitor at a time and connect only the HP monitor that you
intend to update.
- Do not force the computer system into sleep or shutdown states during the
firmware update process.

HOW TO USE:
To update the webcam firmware on the target monitor, please complete the
following steps:

1. Attach power and USB cables as detailed in the Prerequisites section.

2. Double-click the downloaded "SP113238.exe" file and follow the on-screen
instructions. When prompted, click the "Next" button if you Agree to the License
Agreement.

3. Type a new location for which the firmware update files should be extracted,
or just click the "Next" button to use the default location. The copying process
will begin. After copying is complete, the webcam firmware update utility
executes automatically.

4. Once the update has completed, the webcam firmware update utility will
automatically close/exit.


Copyright (c) 2021 HP Development Company, L.P.