TITLE: HP Sure Run

VERSION: 3.0.4.1 REV: a PASS: 1
DESCRIPTION:
HP Sure Run monitors software applications against malicious attacks and
performs recovery as appropriate. This package is provided for supported
computer models that are running a supported operating system.

PURPOSE: Routine
SOFTPAQ NUMBER: SP112815
SOFTPAQ FILE NAME: sp112815.exe
SOFTPAQ MD5: 3bba5f79bc49498c6274c3d825fd4fc9
SUPERSEDES: SP112596
EFFECTIVE DATE: March 01, 2021
CATEGORY: Software-Security
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Notebooks;Desktops

HARDWARE PRODUCT MODEL(S):
HP EliteOne 800 G6 27.00 All-in-One PC
HP EliteDesk 800 G6 Desktop Mini PC

OPERATING SYSTEM(S):
Windows 10 IoT Enterprise 2016 LTSB 64-bit
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 1809 (64-bit)

LANGUAGE(S): Global

ENHANCEMENTS:
- Changes the minimum PIN length to 6 characters.
- Removes TechPulse from the MIK manifest and adds the whitelist for the
Attribution driver, etc., to improve manifest sync-up with the master.

FIXES:
- Fixes an issue where the text in certain languages were not translated
correctly or the text was not translated.

PREREQUISITES: NONE
HOW TO USE:
Recommended Sure Run Installation Instructions:

Download the file by clicking the Download or Obtain Software button and saving
the file to a folder on your hard drive (make a note of the folder where the
downloaded file is saved).

New Install:

1. Right click SP112815 and select Run as Administrator.

2. If the User Account Control appears, select Yes.

3. On the HP Sure Run wizard screen, verify that the version is correct, then
select Next.

4. Select I accept the terms in the license agreement, then select Next.

5. Remove Installation Files - choose an option or accept the default, then
select Next.

6. Select Finish.

A series of messages are displayed as the installation program runs. Select the
following responses:

7. Welcome to the InstallShield Wizard for HP Sure Run, select Next.

8. Ready to Install the Program, select Install.

9. InstallShield Wizard Completed, click Finish.

Upgrade:

IMPORTANT: Uncheck HP Sure Run in HP Client Security Manager, then select
Submit.

1. Right Click SP112815 and select Run as Administrator.

2. If the User Account Control appears, select Yes.

3. On the HP Sure Run wizard screen, verify that the version is correct, then
select Next.

4. Select I accept the terms in the license agreement, then select Next.

5. Remove Installation Files - choose an option or accept the default, then
select Next.

6. Select Finish.

A series of messages are displayed as the upgrade runs. Select the following
responses:

7. This setup will perform an upgrade, select Yes.

8. Resuming the InstallShield Wizard, select Next.

9. Files in Use, select OK.

10. The setup was unable to automatically close, select OK.

11. InstallShield Wizard Completed, select Finish.

Provisioning HP Sure Run:

1. To start HP Sure Run, click the Windows key and type HP Client Security
Manager.

2. Select HP Client Security.

3. Select Sure Run.

4. If the User Account Control appears, select Yes.

5. Check Enable HP Sure Run, then select Submit.

6. Enter the 4-digit pin number, then select Submit.

7. Select OK.

8. Reboot is required, select Yes.


Copyright (c) 2021 HP Development Company, L.P.