TITLE: HP Support Assistant
VERSION: 9.7.238.0 / 8.8.34.31 REV: A PASS: 1
DESCRIPTION:
This package provides HP support Assistant for supported computer models that
are running a supported operating system. HP Support Assistant allows HP
customers to discover, maintain, and troubleshoot their computer systems, and
also allows customers to contact HP to receive assistance.
PURPOSE: Critical
SOFTPAQ NUMBER: sp112635
SOFTPAQ FILE NAME: sp112635.exe
SOFTPAQ MD5: b3dd7bb8daf3eae0c3c359ee13c40c51
SUPERSEDES: sp112362
EFFECTIVE DATE: February 07, 2021
CATEGORY: Software-Solutions
SSM SUPPORTED: No

PRODUCT TYPE(S):
Consumer Desktops;Desktops;Notebooks;Thin Clients;Workstations
HARDWARE PRODUCT MODEL(S):
HP EliteBook 845 G8 Notebook PC
HP ProBook x360 11 G5 Education Edition
HP EliteBook 840 G8 Notebook PC
HP EliteBook 835 G8 Notebook PC
HP EliteBook 850 G7 Notebook PC
HP EliteBook x360 830 G8 Notebook PC
HP 280 G2 Small Form Factor PC
HP EliteDesk 805 G6 Desktop Mini PC
HP ProBook x360 11 G4 Education Edition
HP EliteBook 846 G6 Notebook PC
HP ProBook x360 11 G3 Education Edition
HP EliteBook 845 G7 Notebook PC
HP EliteBook 846r G4 Notebook PC
HP ZHAN 99 G2 Mobile Workstation
HP EliteDesk 805 G6 Small Form Factor PC
HP EliteBook x360 830 G5 Notebook PC
HP 250 G8 Notebook PC
HP ZBook 15u G5 Mobile Workstation
HP EliteBook 735 G6 Notebook PC
HP EliteBook 840 G6 Notebook PC
HP 348 G7 G7 Notebook PC
HP ZBook Create G7 Notebook PC
HP EliteBook 846 G5 Notebook PC
HP ProDesk 480 G7 PCI Microtower PC
HP 280 Pro G8 Microtower PC
HP ProBook 640 G5 Notebook PC
HP ZHAN X 13 G2 Notebook PC
HP EliteBook 850 G5 Notebook PC
HP 406 Microtower Business PC
HP ZBook Firefly 15.6 inchG8 Mobile Workstation PC
HP Z1 G6 Entry Tower
HP ProOne 400 20 G6 All-in-One PC
HP ProBook x360 435 G8 Notebook PC
HP 470 G8 Notebook PC
HP EliteBook 836 G5 Notebook PC
HP Pavilion Gaming 15 Laptop
HP 290 G8 Microtower PC
HP EliteBook 830 G8 Notebook PC
HP ZHAN 66 Pro A 14 G4 Notebook PC
HP 200 Pro G4 21.5-in AiO
HP EliteBook 840 G5 Notebook PC
HP EliteDesk 800 G6 Tower PC
HP EliteBook 836 G6 Notebook PC
HP ProDesk 600 G6 Microtower PC
280 G4/290 G2
HP Elite Dragonfly G2 Notebook PC
HP ZBook Power 15.6 inch G8 Mobile Workstation PC
HP EliteBook 846 G6 Healthcare Edition Notebook PC
HP EliteOne 800 27 G8 All-in-One PC
HP EliteBook 830 G5 Notebook PC
HP Collaboration G6 PC with Zoom Rooms
HP EliteBook 735 G5 Notebook PC
HP 285 G6 Microtower PC
HP ZBook Studio G7 Mobile Workstation
HP 240 G8 Notebook PC
HP EliteDesk 880 G6 Tower PC
HP EliteDesk 880 G8 Tower PC
HP EliteBook 846 G5 Healthcare Edition Notebook PC
HP ProBook 455 G8 Notebook PC
HP ProBook 650 G7 Notebook PC
HP EliteBook x360 1040 G5 Notebook PC
HP ProOne 66 Pro 22 G6 All-in-One PC
HP ProBook x360 435 G7 Notebook PC
HP ProDesk 405 G6 Small Form Factor PC
HP 245 G8 Notebook PC
HP ProBook 650 G5 Notebook PC
HP ZBook Studio 15.6 inch G8 Mobile Workstation PC
HP Elite x2 G4 Tablet
HP 295 G6 Microtower PC
HP EliteDesk 800 G8 Tower PC
HP ProOne 600 22 G6 All-in-One PC
HP EliteDesk 800 G6 Desktop Mini PC
HP ProBook 650 G4 Notebook PC
HP 280 G8 Microtower PC
HP EliteBook 840 Aero G8 Notebook PC
HP ZBook Fury 15 G7 Mobile Workstation
HP ProBook 635 Aero G7 Notebook PC
HP EliteBook x360 1040 G7 Notebook PC
HP ZBook Fury 17 G7 Mobile Workstation
HP ProBook 640 G7 Notebook PC
HP ZBook Firefly 14 G7 Mobile Workstation
HP ZBook 15u G6 Mobile Workstation
HP EliteBook 840 G6 Healthcare Edition Notebook PC
HP Elite Dragonfly Notebook PC
HP ProOne 66 Pro 20 G6 All-in-One PC
HP EliteDesk 800 G6 Small Form Factor PC
HP ZBook Firefly 15 G7 Mobile Workstation
HP EliteBook 835 G7 Notebook PC
HP Engage Retail System
HP EliteBook 745 G5 Notebook PC
HP ProDesk 400 G7 Microtower PC
HP Elite x2 G8 Tablet
HP EliteDesk 800 G8 Small Form Factor PC
HP ZBook Firefly 14 inchG8 Mobile Workstation PC
HP ProBook 445 G8 Notebook PC
HP ProBook x360 11 G6 Education Edition
HP ProBook x360 440 G1 Notebook PC
HP EliteBook 840r G4 Notebook PC
HP EliteBook x360 830 G7 Notebook PC
HP EliteOne 800 27 G6 All-in-One PC
HP EliteBook 840 G7 Notebook PC
HP EliteBook 855 G7 Notebook PC
HP 200 G4 21.5-in AiO
HP ZHAN 99 Pro G4 Microtower PC
HP ProDesk 680 G6 PCI Microtower PC
HP ZBook 14u G6 Mobile Workstation
HP EliteBook 745 G6 Notebook PC
HP EliteBook 850 G8 Notebook PC
HP Z1 G8 Tower Desktop PC
HP EliteBook 830 G6 Notebook PC
HP EliteBook 840 G5 Healthcare Edition Notebook PC
HP ProBook 635 Aero G8 Notebook PC
280 G5/282 G5/288 G5/290 G3
HP 288 Pro G8 Microtower PC
HP EliteBook x360 830 G6 Notebook PC
HP Elite Dragonfly Max Notebook PC
HP ProOne 440 20 G6 All-in-One PC
HP ProDesk 600 G6 Small Form Factor PC
HP Engage Flex Mini Retail System
HP EliteBook 755 G5 Notebook PC
HP ProDesk 600 G6 Desktop Mini PC
HP ProDesk 400 G7 Small Form Factor PC
280 G6/282 G6/288 G6/290 G4
HP ProDesk 405 G6 Desktop Mini PC
HP Desktop Pro G2
HP EliteBook x360 1040 G6 Notebook PC
HP EliteOne 800 24 G6 All-in-One PC
HP ProBook 645 G4 Notebook PC
HP EliteBook 850 G6 Notebook PC
HP Collaboration 800 24 G6 All-in-One with Zoom Rooms
HP 340 G7 G7 Notebook PC
HP ProDesk 400 G6 Desktop Mini PC
HP 260 G4 Desktop Mini PC
HP ZBook 14u G5 Mobile Workstation
280 G5/290 G3
HP EliteOne 800 24 G8 All-in-One PC
HP Pavilion Gaming 17 Laptop
HP EliteBook 830 G7 Notebook PC
HP ProBook 640 G4 Notebook PC
HP ProDesk 600 G6 PCI Microtower PC
HP EliteBook x360 1030 G7 Notebook PC
HP EliteBook 855 G8 Notebook PC

OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (32-bit)
Microsoft Windows 10 All Editions (64-bit)
Microsoft Windows 10 IOT Enterprise 32-Bit (x86)

LANGUAGE(S): Global

ENHANCEMENTS:
- Provides an updated user interface.
- Provides additional features and add-ons.
- Provides improved personalized support.
PREREQUISITES: NONE
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.

Copyright (c) 2021 HP Development Company, L.P.