TITLE: HP Connection Optimizer
VERSION: 2.0.19.0 REV: A PASS: 3
DESCRIPTION:
This package provides HP Connection Optimizer (HP Sure Connect) for supported
computer models that are running a supported operating system. HP Sure Connect
automatically recovers the driver of a communications device that has stopped
functioning.
PURPOSE: Routine
SOFTPAQ NUMBER: sp111995
SOFTPAQ FILE NAME: sp111995.exe
SOFTPAQ MD5: 44df3113e95f799776c30218838a5a24
SUPERSEDES: sp107663
EFFECTIVE DATE: December 30, 2020
CATEGORY: Utility-Tools
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Consumer Desktops;Desktops;Notebooks
HARDWARE PRODUCT MODEL(S):
HP EliteBook 845 G8 Notebook PC
HP ZHAN 66 Pro 14 G4 Notebook PC
HP 24 All-in-One
HP ProBook x360 11 G7 Education Edition
HP Engage Go Mobile System
HP Z1 G5 Entry Tower
HP ProBook 450 G6 Notebook PC
HP ProBook x360 11 G5 Education Edition
HP 22 All-in-One
HP EliteBook 840 G8 Notebook PC
HP ProDesk 400 G5 DM
HP ProBook 440 G8 Notebook PC
HP EliteBook 835 G8 Notebook PC
HP Engage Flex Pro Retail System
HP EliteBook 850 G7 Notebook PC
HP Slim S01-pF0xxx_S01-pF1xxxF2xxxF3xxxF4xxx Desktop
HP ProBook 650 G8 Notebook PC
OMEN 30L Desktop
HP ProDesk 600 G4 MT
HP ProDesk 680 G4 MT
HP EliteBook x360 830 G8 Notebook PC
HP EliteBook x360 1040 G8 Notebook PC
HP ZBook 17 G5 Mobile Workstation
HP EliteDesk 805 G6 Desktop Mini PC
HP ProBook x360 11 G4 Education Edition
HP EliteBook 846 G6 Notebook PC
HP ProBook x360 11 G3 Education Edition
HP ProDesk 400 G6 SFF
HP EliteBook 845 G7 Notebook PC
HP ZBook 15 G5 Mobile Workstation
HP EliteDesk 800 G5 SFF
HP EliteBook 846r G4 Notebook PC
HP ProBook 450 G8 Notebook PC
HP EliteDesk 805 G6 Small Form Factor PC
HP EliteDesk 805 G8 Desktop Mini PC
HP ENVY TE01-0xxx_TE01-1xxx_TE01-2xxx_TE01-3xxx_TE01-4xxx_ Desktop
HP ProDesk 600 G5 SFF
HP EliteBook x360 830 G5 Notebook PC
HP Elite x2 1012 G2
HP ZBook 15u G5 Mobile Workstation
HP ProBook 440 G5 Notebook PC
HP EliteBook 735 G6 Notebook PC
HP Pavilion Gaming TG01-0xxx_TG01-1xxx_TG01-0xxx_TG01-2xxx Desktop
HP ProDesk 480 G6 MT
HP EliteBook 840 G6 Notebook PC
HP ProBook 640 G8 Notebook PC
OMEN by HP 45L Gaming Desktop
HP ZBook Create G7 Notebook PC
HP ProOne 600 G4 AiO
HP EliteOne 800 G4 All-in-One
HP EliteBook 846 G5 Notebook PC
HP 27 All-in-One
HP Collaboration 800 24 G6 All-in-One with Zoom Rooms
HP Slim Desktop
HP ProDesk 480 G7 PCI Microtower PC
HP Spectre x360 15 Convertible
HP ENVY 34 inch All-in-One
HP 280 Pro G8 Microtower PC
HP ProBook 640 G5 Notebook PC
HP EliteOne 1000 G2 All-in-One
HP 295 G8 Microtower PC
HP Pavilion TP01-0xxx_TP01-1xxx_TP01-2xxx_TP01-3xxx_TP01-4xxx_ Desktop PC
HP ProDesk 600 G5 DM
HP 14 Laptop
HP ZHAN X 13 G2 Notebook PC
HP EliteBook 850 G5 Notebook PC
HP ProOne 400 G5 AiO
HP 27 inch All-in-One
HP ZBook Firefly 15.6 inchG8 Mobile Workstation PC
HP Z1 G6 Entry Tower
HP Pro x2 612 G2 Tablet with Collaboration Keyboard G2
HP EliteDesk 800 G4 SFF
HP ProOne 400 20 G6 All-in-One PC
HP ProOne 400 G4 AiO
HP ProBook x360 435 G8 Notebook PC
HP ProDesk 400 G4 MT
HP ProBook 445 G6 Notebook PC
HP ProOne 600 G5 AiO
HP EliteBook 836 G5 Notebook PC
HP EliteDesk 705 G5 DM
HP 290 G8 Microtower PC
HP ProBook 445 G7 Notebook PC
HP EliteBook 830 G8 Notebook PC
HP ProDesk 405 G8 Desktop Mini PC
HP ZBook 15 G6 Mobile Workstation
HP Pavilion Gaming TG01-0xxx_TG01-1xxx_TG01-2xxx Desktop
HP Pavilion TP01-0xxx_TP01-1xxx_TP01-0xxx_TP01-2xxx Desktop PC
HP ProBook 445R G6 Notebook PC
HP 285 Pro G8 Microtower PC
HP ZHAN 66 Pro A 14 G4 Notebook PC
HP ZHAN 66 Pro A 14 G3 Notebook PC
HP EliteBook 840 G5 Notebook PC
HP EliteDesk 800 G6 Tower PC
HP EliteOne 800 G4 GPU All-in-One
HP EliteBook 836 G6 Notebook PC
HP ProDesk 600 G6 Microtower PC
HP ProBook 455 G5 Notebook PC
HP ProDesk 480 G5 MT
HP EliteDesk 705 G4 MT
HP ZBook Power G7 Mobile Workstation
HP Elite Dragonfly G2 Notebook PC
HP ZBook Power 15.6 inch G8 Mobile Workstation PC
HP ProOne 440 G4 AiO
HP EliteBook 846 G6 Healthcare Edition Notebook PC
HP EliteDesk 705 G5 SFF
HP EliteOne 1000 G1 All-in-One
HP EliteOne 800 27 G8 All-in-One PC
HP EliteBook 830 G5 Notebook PC
HP Collaboration G6 PC with Zoom Rooms
HP EliteBook 735 G5 Notebook PC
HP MP9 G4 Retail System
HP EliteBook 1050 G1 Notebook PC
HP ZBook Studio G7 Mobile Workstation
HP M01-F0xxx_M01-F1xxxF2xxxF3xxx Desktop PC
OMEN 25L Desktop
HP EliteDesk 880 G6 Tower PC
HP Elite Slice
HP EliteDesk 880 G8 Tower PC
HP EliteBook 846 G5 Healthcare Edition Notebook PC
HP ProDesk 480 G4 MT
HP EliteDesk 805 G8 Small Form Factor PC
HP ProBook 455 G8 Notebook PC
HP ProBook 650 G7 Notebook PC
HP EliteBook x360 1040 G5 Notebook PC
HP EliteDesk 800 G5 TWR
HP ProOne 66 Pro 22 G6 All-in-One PC
HP ProBook x360 435 G7 Notebook PC
HP Engage One Essential 14 All-in-One System
HP 15 15.6 Laptop
HP ProDesk 405 G6 Small Form Factor PC
HP EliteDesk 800 G4 TWR
HP EliteBook x360 1030 G4 Notebook PC
HP ProBook 650 G5 Notebook PC
HP 285 Pro G6 Microtower PC
HP ZBook Studio 15.6 inch G8 Mobile Workstation PC
HP All-in-One
HP ProBook x360 11 G2 Education Edition
HP ZHAN 66 Pro 15 G3 Notebook PC
HP Elite x2 G4 Tablet
HP 295 G6 Microtower PC
HP EliteDesk 800 G8 Tower PC
HP ProOne 600 22 G6 All-in-One PC
HP EliteDesk 800 G6 Desktop Mini PC
HP ProBook 430 G7 Notebook PC
HP ProBook 650 G4 Notebook PC
HP 280 G8 Microtower PC
HP ZBook Studio G5 Mobile Workstation
HP EliteBook 840 Aero G8 Notebook PC
HP ZBook Fury 15 G7 Mobile Workstation
HP ProBook 635 Aero G7 Notebook PC
HP ZHAN 66 Pro 15 G2 Notebook PC
HP M01-F0xxx_M01-F1xxxF3xxxF4xxx_N01-F0xxxF3xxx F4xxx Desktop PC
HP EliteBook x360 1040 G7 Notebook PC
HP ZBook Fury 17 G7 Mobile Workstation
HP ProDesk 400 G4 DM
HP ProBook 640 G7 Notebook PC
HP ProBook 455 G7 Notebook PC
HP Elite x2 1013 G3 Tablet
HP Pavilion 23.8 inch All-in-One
HP ZBook Firefly 14 G7 Mobile Workstation
HP ZBook 15u G6 Mobile Workstation
HP ProDesk 600 G3 MT
HP EliteBook 840 G6 Healthcare Edition Notebook PC
HP ProBook 450 G5 Notebook PC
HP EliteBook x360 1030 G8 Notebook PC
HP Elite Dragonfly Notebook PC
HP ProDesk 680 G3 MT
HP Pavilion Gaming 15 Laptop
HP EliteOne 800 G5 All-in-One
HP ProOne 66 Pro 20 G6 All-in-One PC
HP ProOne 440 G5 AiO
HP EliteDesk 800 G6 Small Form Factor PC
HP ZBook Firefly 15 G7 Mobile Workstation
HP EliteBook 835 G7 Notebook PC
HP Engage Retail System
HP ZHAN 99 Pro A G4 Microtower PC
HP EliteBook 745 G5 Notebook PC
HP ProDesk 400 G7 Microtower PC
HP Elite x2 G8 Tablet
HP EliteDesk 800 G8 Small Form Factor PC
HP ZBook Firefly 14 inchG8 Mobile Workstation PC
HP ProBook 445 G8 Notebook PC
HP ProBook x360 11 G6 Education Edition
HP EliteDesk 800 G8 Desktop Mini PC
HP ProBook x360 440 G1 Notebook PC
HP EliteBook 840r G4 Notebook PC
HP EliteBook x360 830 G7 Notebook PC
HP ZHAN 66 Pro 14 G3 Notebook PC
HP EliteOne 800 27 G6 All-in-One PC
HP EliteBook 840 G7 Notebook PC
HP EliteBook 855 G7 Notebook PC
HP ProBook 430 G5 Notebook PC
HP EliteDesk 800 G4 DM
HP ZHAN 99 Pro G4 Microtower PC
HP ZHAN 66 Pro 13 G2 Notebook PC
HP Pavilion 27 inch All-in-One
HP ProDesk 680 G6 PCI Microtower PC
HP ZBook 14u G6 Mobile Workstation
HP EliteBook 745 G6 Notebook PC
HP EliteBook 850 G8 Notebook PC
HP Z1 G8 Tower Desktop PC
HP EliteBook 830 G6 Notebook PC
HP EliteBook 840 G5 Healthcare Edition Notebook PC
HP ProBook 635 Aero G8 Notebook PC
HP 200 21 G8 All-in-One PC
HP ProBook 630 G8 Notebook PC
HP ProDesk 400 G5 MT
280 G5/282 G5/288 G5/290 G3
HP 288 Pro G8 Microtower PC
HP ProBook 440 G6 Notebook PC
HP EliteDesk 880 G4 TWR
HP ProBook 470 G5 Notebook PC
HP EliteDesk 705 G4 DM
HP ProBook 430 G6 Notebook PC
HP EliteBook x360 830 G6 Notebook PC
HP ProDesk 600 G5 MT
HP ProDesk 405 G8 Small Form Factor PC
HP ProBook 440 G7 Notebook PC
HP Elite Dragonfly Max Notebook PC
HP ProOne 440 20 G6 All-in-One PC
HP ProDesk 600 G6 Small Form Factor PC
HP Engage Flex Mini Retail System
HP EliteBook 755 G5 Notebook PC
HP EliteDesk 880 G5 TWR
HP ProDesk 600 G6 Desktop Mini PC
HP EliteBook x360 1030 G3 Notebook PC
HP ProDesk 400 G7 Small Form Factor PC
HP 285 G8 Microtower PC
HP ProBook 450 G7 Notebook PC
HP ProBook x360 11 G1 Education Edition
HP ProBook 455 G6 Notebook PC
HP ProDesk 405 G4 DM
280 G6/282 G6/288 G6/290 G4
HP Spectre x360 14 13.5 Convertible
HP Pro x2 612 G2
HP ProDesk 405 G6 Desktop Mini PC
HP ZHAN 66 Pro 14 G2 Notebook PC
HP ProDesk 400 G6 MT
HP EliteBook x360 1040 G6 Notebook PC
HP Slim S01-aF0xxx_ S01-aF1xxxF2xxxF3xxxF4xxx Desktop
HP ProBook 645 G4 Notebook PC
HP EliteBook 850 G6 Notebook PC
HP ProDesk 400 G6 Desktop Mini PC
HP ProBook 455R G6 Notebook PC
HP ProBook 430 G8 Notebook PC
HP ZBook 17 G6 Mobile Workstation
HP ZBook 14u G5 Mobile Workstation
HP Engage Go 10 Mobile System
280 G5/290 G3
HP Pavilion Gaming 17 Laptop
HP EliteBook 830 G7 Notebook PC
HP ProBook 640 G4 Notebook PC
HP Engage One Pro All-in-One System
HP ZBook Studio G5 Convertible Workstation
HP ProDesk 600 G6 PCI Microtower PC
HP EliteDesk 800 G3 SFF
HP EliteBook x360 1030 G7 Notebook PC
HP EliteDesk 800 G5 DM
HP Engage Flex Pro-C Retail System
HP ProDesk 600 G4 DM
HP EliteBook 855 G8 Notebook PC

OPERATING SYSTEM(S):
Microsoft Windows 10 version 1607 (64-bit)
Microsoft Windows 10 version 1803 (64-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 10 version 22H2 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 11 version 23H2 (64-bit)
Microsoft Windows 11 version 24H2 (64-bit)
Windows 10 IoT Enterprise 2016 LTSB 64-bit
Windows 10 IoT Enterprise 2019 LTSC 64-bit

LANGUAGE(S): Global

PREREQUISITES: NONE
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.

Copyright (c) 2020 HP Development Company, L.P.