TITLE: HP Support Assistant

VERSION: 9.6.714.0 / 8.8.34.31 REV: A PASS: 1
DESCRIPTION:
This package provides HP support Assistant for supported computer models that
are running a supported operating system. HP Support Assistant allows HP
customers to discover, maintain, and troubleshoot their computer systems, and
also allows customers to contact HP to receive assistance.

PURPOSE: Critical
SOFTPAQ FILE NAME: sp108770.exe
SOFTPAQ MD5: 06fa6fe5b8e1bc7899e456ecc02d2ec7
SUPERSEDES: SP107298
EFFECTIVE DATE: August 26, 2020
CATEGORY: Software-Solutions
SSM SUPPORTED: No

PRODUCT TYPE(S):
Desktops;Workstations;Consumer Desktops;Thin Clients;Notebooks

HARDWARE PRODUCT MODEL(S):
HP ProBook x360 11 G5 Education Edition
HP ProBook x360 11 G6 Education Edition
HP ProBook x360 11 G3 Education Edition
HP ProBook x360 11 G4 Education Edition
HP EliteBook x360 1040 G5 Notebook PC
HP EliteBook x360 1040 G6 Notebook PC
HP EliteBook 830 G7 Notebook PC
HP EliteBook 840 G7 Notebook PC
HP EliteBook 850 G7 Notebook PC
HP ZBook Firefly 14 G7 Mobile Workstation
HP ZBook Firefly 15 G7 Mobile Workstation
HP Engage Go Mobile System
HP EliteBook 830 G6 Notebook PC
HP EliteBook 836 G6 Notebook PC
HP ProBook 640 G4 Notebook PC
HP ProBook 650 G4 Notebook PC
HP ProBook 640 G5 Notebook PC
HP ProBook 650 G5 Notebook PC
HP EliteDesk 805 G6 Small Form Factor PC
HP EliteDesk 805 G6 Desktop Mini PC
HP ProDesk 405 G6 Small Form Factor PC
HP ProDesk 405 G6 Desktop Mini PC
HP EliteBook 840 G5 Notebook PC
HP EliteBook 846 G5 Notebook PC
HP EliteBook 850 G5 Notebook PC
HP ZBook 14u G5 Mobile Workstation
HP ZBook 15u G5 Mobile Workstation
HP EliteBook 840 G6 Notebook PC
HP EliteBook 846 G6 Notebook PC
HP EliteBook 850 G6 Notebook PC
HP ZBook 14u G6 Mobile Workstation
HP ZBook 15u G6 Mobile Workstation
HP EliteBook 840r G4 Notebook PC
HP EliteBook 846r G4 Notebook PC
HP Elite Dragonfly
HP EliteBook 840 G5 Healthcare Edition Notebook PC
HP EliteBook 846 G5 Healthcare Edition Notebook PC
HP EliteBook 840 G6 Healthcare Edition Notebook PC
HP EliteBook 846 G6 Healthcare Edition Notebook PC
HP EliteOne 800 G6 All-in-One PC
HP ProBook 635 Aero G7 Notebook PC
HP ProBook 630 G8 Notebook PC
HP ProBook 640 G8 Notebook PC
HP ProBook 650 G8 Notebook PC
HP EliteBook 835 G7 Notebook PC
HP EliteBook 845 G7 Notebook PC
HP EliteBook 855 G7 Notebook PC
HP EliteBook 735 G6 Notebook PC
HP EliteBook 735 G5 Notebook PC
HP EliteBook x360 830 G6 Notebook PC
HP EliteBook x360 830 G7 Notebook PC
HP EliteBook x360 830 G5 Notebook PC
HP ProBook x360 435 G7 Notebook PC
HP ProBook 440 G8 Notebook PC
HP ProBook 450 G8 Notebook PC
HP ProBook 430 G8 Notebook PC
HP ZHAN X 13 G2 Notebook PC
HP EliteBook 830 G5 Notebook PC
HP EliteBook 836 G5 Notebook PC
HP EliteBook 745 G6 Notebook PC
HP ProBook 645 G4 Notebook PC
HP EliteBook 745 G5 Notebook PC
HP EliteBook 755 G5 Notebook PC
HP All-in-One PC
HP t638 Thin Client

OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (32-bit)
Microsoft Windows 10 All Editions (64-bit)
Windows 10 IoT Enterprise 2019 LTSC 64-bit

LANGUAGE(S): Global

ENHANCEMENTS:
- Provides an updated user interface.
- Provides additional features and add-ons.
- Provides improved personalized support.

PREREQUISITES:


HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.


Copyright (c) 2020 HP Development Company, L.P.