TITLE: HP Firmware Pack (Q82)

VERSION: 01.11.00 REV: A PASS: 1
This package creates files that contain an image of the System BIOS (ROM) for
the supported notebook models with a Q82 family ROM. This package is used to
flash the System ROM on a supported notebook.

This package includes several methods for updating the BIOS version:

- Use the HpFirmwareUpdRec Utility to update the BIOS directly in a Microsoft
Windows Operating System environment.
- Use System Software Manager (SSM) to update the system BIOS on PCs in a

NOTE: To determine the ROM family and ROM date, press F10 on the notebook/laptop
during startup to run the Setup Utility, and then view File/System Information.

PURPOSE: Recommended
SOFTPAQ FILE NAME: sp103559.exe
SOFTPAQ MD5: fcaa72696ce46898b5679ec5d1d544ba
EFFECTIVE DATE: May 08, 2020


HP ProBook 645 G4 Notebook PC

Microsoft Windows 10 All Editions (64-bit)


- Changes the default setting of the HP Battery Health Manager in the BIOS
Settings from Maximize My Battery Duration to Let HP Manage My Battery Health.
The new default setting dynamically changes how the system charges the battery
based on usage conditions over time to provide optimal battery health.
- Adds DriveLock password feature support for the OPAL SED NVMe SSD.

- Includes the following firmware:

Embedded Controller (EC), version 06.59.00
AMD Video BIOS, version 38964.001
AMD GOP, version
USB Type-C PD Firmware, version 7.10
Intel/Realtek PXE ROM, version 2.01
Intel/Realtek UEFI PXE ROM, version 2.041

- Fixes an issue where the Realtek USB controller on a E27d/E24d G4 Docking
Monitor is not listed in Device Manager after a Wake-on-LAN request resumes the
system from a sleep (S3) or hibernation (S4) state or powers on the system.
- Fixes an issue that occurs on a system that has been restarted several times
with Automatic DriveLock enabled where the system unexpectedly displays the
message, Enter current DriveLock Password.
- Fixes an issue where the Automatic DriveLock option is enabled and grayed out
after the BIOS Administrator Password is removed.
- Fixes an issue where the original boot entry is deleted when a third-party
encryption software creates a boot entry.
- Fixes an issue where system firmware is updated from the recovery partition
instead of the EFI partition.
- Fixes an issue that occurs after the Master password is forced to match the
BIOS Administrator password where hard drive continues to prompt for the
DriveLock password.
- Fixes an issue that occurs on a hard drive that has the Automatic DriveLock
option enabled where Automatic DriveLock cannot be enabled after the hard drive
has been put into another system and the Automatic DriveLock option is disabled
by the other system.
- Fixes an issue on a system with an NVMe SSD where the Automatic DriveLock
option cannot be enabled after a BIOS Administrator password is set in the in
F10 menu.
- Fixes an issue where the system does not prompt for Power on Authentication
with BIOS Administrator and POST Power-On Password options when a scheduled
update check fails.
- Fixes an intermittent issue which causes the system to shutdown unexpectedly
when the battery is in the shipping mode state and the power button is pressed
too soon (within 5 seconds) after the system is connected to an AC adapter.


1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.

Copyright (c) 2020 HP Development Company, L.P.