TITLE: HP Thunderbolt Dock G2 - Audio Driver
VERSION: 6.3.9600.250 REV: A PASS: 1DESCRIPTION:
This package contains the driver that enables the Realtek USB Audio in supported
notebook models that are running a supported operating system.
PURPOSE: Routine
SOFTPAQ NUMBER: SP102365
SOFTPAQ FILE NAME: sp102365.exe
SOFTPAQ MD5: 3a31ca48a22195ec9747f0c4e9a981f0
SUPERSEDES: SP99274EFFECTIVE DATE: April 13, 2020
CATEGORY: Dock - Firmware and Driver
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops;Docking Stations;Notebooks
HARDWARE PRODUCT MODEL(S):
HP Elite x2 1012 G2
HP EliteBook 1040 G4 Notebook PC
HP EliteBook x360 1030 G2 Notebook PC
HP ProBook 470 G4 Notebook PC
HP ProBook 430 G4 Notebook PC
HP ProBook 450 G4 Notebook PC
HP ProBook 440 G4 Notebook PC
HP Pro x2 612 G2 Tablet
HP ZBook Fury 17 G7 Mobile Workstation
HP ZBook 17 G6 Mobile Workstation
HP Pro x360 Fortis 11 inch G9 Notebook PC
HP ProBook Fortis 14 inch G9 Notebook PC
HP ZBook 17 G3 Mobile Workstation
HP ZBook 17 G5 Mobile Workstation
HP EliteBook x360 1030 G4 Notebook PC
HP EliteBook x360 1040 G5 Notebook PC
HP EliteBook x360 1040 G6 Notebook PC
HP EliteBook x360 1030 G3 Notebook PC
HP EliteBook 850 G8 Notebook PC
HP ZBook Firefly 15.6 inchG8 Mobile Workstation PC
HP EliteBook 830 G7 Notebook PC
HP EliteBook 840 G7 Notebook PC
HP EliteBook 850 G7 Notebook PC
HP ZBook Firefly 14 G7 Mobile Workstation
HP ZBook Firefly 15 G7 Mobile Workstation
HP EliteBook 830 G6 Notebook PC
HP EliteBook 836 G6 Notebook PC
HP ProBook 640 G4 Notebook PC
HP ProBook 650 G4 Notebook PC
HP ProBook 640 G5 Notebook PC
HP ProBook 640 G7 Notebook PC
HP ProBook 650 G5 Notebook PC
HP ProBook 650 G7 Notebook PC
HP EliteBook 840 G5 Notebook PC
HP EliteBook 846 G5 Notebook PC
HP EliteBook 850 G5 Notebook PC
HP ZBook 14u G5 Mobile Workstation
HP ZBook 15u G5 Mobile Workstation
HP EliteBook 830 G8 Notebook PC
HP EliteBook 840 G8 Notebook PC
HP EliteBook 840 Aero G8 Notebook PC
HP ZBook Firefly 14 inchG8 Mobile Workstation PC
HP EliteBook 840 G6 Notebook PC
HP EliteBook 846 G6 Notebook PC
HP EliteBook 850 G6 Notebook PC
HP ZBook 14u G6 Mobile Workstation
HP ZBook 15u G6 Mobile Workstation
HP EliteBook 840r G4 Notebook PC
HP EliteBook 846r G4 Notebook PC
HP ZBook x2 G4 Detachable Workstation
HP ZHAN 66 Pro 14 G4 Notebook PC
HP ZHAN 66 Pro A 14 G4 Notebook PC
HP EliteBook x360 1020 G2 Notebook PC
HP Elite Dragonfly Notebook PC
HP EliteBook Folio G1 Notebook PC
HP EliteBook 840 G5 Healthcare Edition Notebook PC
HP EliteBook 846 G5 Healthcare Edition Notebook PC
HP EliteBook 840 G6 Healthcare Edition Notebook PC
HP EliteBook 846 G6 Healthcare Edition Notebook PC
HP ProBook 635 Aero G7 Notebook PC
HP ProBook 635 Aero G8 Notebook PC
HP EliteBook x360 1030 G7 Notebook PC
HP EliteBook x360 1040 G7 Notebook PC
HP ProBook 630 G8 Notebook PC
HP ProBook 640 G8 Notebook PC
HP ProBook 650 G8 Notebook PC
HP ZBook Power 15.6 inch G8 Mobile Workstation PC
HP ZBook Power G7 Mobile Workstation
HP EliteBook 835 G8 Notebook PC
HP EliteBook 845 G8 Notebook PC
HP EliteBook 855 G8 Notebook PC
HP EliteBook 835 G7 Notebook PC
HP EliteBook 845 G7 Notebook PC
HP EliteBook 855 G7 Notebook PC
HP EliteBook 735 G6 Notebook PC
HP EliteBook 735 G5 Notebook PC
HP Elite x2 G8 Tablet
HP Elite x2 1013 G3 Tablet
HP Elite x2 1012 G1 Advanced Keyboard
HP Elite x2 1012 G1 Tablet
HP Elite x2 1012 G1 with Travel Keyboard
HP Elite x2 G4 Tablet
HP ZBook Studio 15.6 inch G8 Mobile Workstation PC
HP ZBook Create G7 Notebook PC
HP ZBook Studio G7 Mobile Workstation
HP EliteBook x360 830 G6 Notebook PC
HP EliteBook x360 830 G7 Notebook PC
HP EliteBook x360 830 G8 Notebook PC
HP EliteBook x360 830 G5 Notebook PC
HP ProBook 445 G7 Notebook PC
HP ProBook 455 G7 Notebook PC
HP ProBook 455 G8 Notebook PC
HP ProBook 445R G6 Notebook PC
HP ProBook 455R G6 Notebook PC
HP ProBook x360 435 G8 Notebook PC
HP ProBook 455 G5 Notebook PC
HP ProBook 445 G8 Notebook PC
HP ProBook 445 G6 Notebook PC
HP ProBook 455 G6 Notebook PC
HP ProBook x360 435 G7 Notebook PC
HP ProBook 440 G8 Notebook PC
HP ProBook 440 G6 Notebook PC
HP ProBook 450 G8 Notebook PC
HP ProBook 440 G5 Notebook PC
HP ProBook 470 G5 Notebook PC
HP ProBook 440 G7 Notebook PC
HP ProBook 450 G7 Notebook PC
HP ProBook 430 G8 Notebook PC
HP ProBook 430 G6 Notebook PC
HP ZHAN 66 Pro 13 G2 Notebook PC
HP ZHAN 66 Pro 14 G2 Notebook PC
HP ZHAN 66 Pro 15 G2 Notebook PC
HP ProBook 450 G6 Notebook PC
HP ProBook 430 G7 Notebook PC
HP ProBook 430 G5 Notebook PC
HP ProBook 450 G5 Notebook PC
HP ProBook x360 440 G1 Notebook PC
HP ZHAN X 13 G2 Notebook PC
HP EliteBook 830 G5 Notebook PC
HP EliteBook 836 G5 Notebook PC
HP ZHAN 66 Pro 14 G3 Notebook PC
HP ZHAN 66 Pro 15 G3 Notebook PC
HP EliteBook x360 1030 G8 Notebook PC
HP EliteBook x360 1040 G8 Notebook PC
HP Elite Dragonfly Max Notebook PC
HP ZHAN 66 Pro A 14 G3 Notebook PC
HP Elite Dragonfly G2 Notebook PC
HP EliteBook 745 G6 Notebook PC
HP ProBook 645 G4 Notebook PC
HP EliteBook 745 G5 Notebook PC
HP EliteBook 755 G5 Notebook PC
HP ZBook Fury 15 G7 Mobile Workstation
HP ZBook 15 G3 Mobile Workstation
HP ZBook 15 G6 Mobile Workstation
HP ZBook 15 G5 Mobile Workstation
HP EliteBook 1050 G1 Notebook PC
HP ZBook 17 G4 Mobile Workstation
HP ZBook 15 G4 Mobile Workstation
HP ZBook Studio G4 Mobile Workstation
HP ZBook Studio G5 Convertible Workstation
HP ZBook Studio G5 Mobile Workstation
HP ZBook Studio G3 Mobile Workstation

OPERATING SYSTEM(S):
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1803 (64-bit)
Microsoft Windows 10 version 1709 (64-bit)
Microsoft Windows 10 version 1703 (64-bit)
Microsoft Windows 10 version 1607 (64-bit)
Microsoft Windows 10 version 1511 (64-bit)
Microsoft Windows 10 version 1507 (64-bit)
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Starter 32 Edition
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2016 LTSB 64-bit
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 10 version 22H2 (64-bit)

LANGUAGE(S): Global

DEVICES SUPPORTED:
Realtek USB Audio

ENHANCEMENTS:
Improve microphone performance for VOIP calls.
PREREQUISITES: NONE
HOW TO USE:
NOTE: To install the software in this package, you must be logged in with
Administrator privileges.

1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions to
unpack the files to C:\SWSETUP\SP102365 or another directory of your choice.

3. Run the setup program from the directory that contains the unpacked files.
Use the -? to list the command line options for the setup program.

NOTE: After double-clicking the downloaded file, select This program installed
correctly on the Program Compatibility Assistant screen. This message is
displayed by the protection mechanism of Microsoft Windows.

Copyright (c) 2020 HP Development Company, L.P.