TITLE: HP Connection Optimizer

VERSION: 2.0.17.0 REV: A PASS: 1
DESCRIPTION:
This package provides HP Connection Optimizer (HP Sure Connect) for supported
computer models that are running a supported operating system. HP Sure Connect
automatically recovers the driver of a communications device that has stopped
functioning.

PURPOSE: Recommended
SOFTPAQ NUMBER: SP102285
SOFTPAQ FILE NAME: sp102285.exe
SOFTPAQ MD5: 8d51ffbc91c7321fa63979979423dce0
SUPERSEDES: SP100862
EFFECTIVE DATE: April 06, 2020
CATEGORY: Utility-Tools
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops;Notebooks;Consumer Desktops

HARDWARE PRODUCT MODEL(S):
280 G4
290 G2
HP Slim
HP Slim pD0xxx Desktop
HP Slim S01 Desktop
HP Slim pF0xxx Desktop
HP ENVY x360 13 Convertible PC
HP ProBook x360 11 G5 Education Edition
HP ProBook x360 11 G6 Education Edition
HP 14 Laptop
HP ENVY x360 15 Convertible PC
HP Spectre x360 15 Convertible
HP 22 All-in-One
HP 200 G4 21.5-in AiO
HP 200 Pro G4 21.5-in AiO
HP 24 All-in-One
HP 27 All-in-One
HP EliteOne 705 All-in-One
HP EliteDesk 705 G3 MT
HP EliteDesk 705 G3 SFF
HP Pavilion 24 All-in-One PC
HP Pavilion 27 All-in-One PC
HP Pavilion 15 Laptop
HP Pavilion x360
HP Stream Laptop
HP ProDesk 480 SFF
HP ProDesk 490 SFF
HP ProDesk 498 SFF
HP ProOne 400 All-in-One PC
HP EliteOne 800 All-in-One
HP ProOne 600 All-in-One PC
HP ProDesk 400 SFF
HP EliteDesk 800 SFF
HP EliteDesk 600 SFF
HP Stream Laptop 11-aa0xx
HP Stream Laptop 11-bb0xx
HP EliteDesk 800 G3 TWR
HP EliteDesk 880 G3 TWR
HP EliteDesk 800 G3 SFF
HP ProDesk 600 G3 MT
HP ProDesk 680 G3 MT
HP ProDesk 400 G4 MT
HP ProDesk 480 G4 MT
HP Pavilion Gaming
OMEN X by HP 15 Laptop PC
HP 17g Laptop
HP Pavilion Gaming 15 Laptop
HP ENVY 795-0xxx Desktop
HP Pavilion Gaming 790-0xxx Desktop
HP Slim 290-a0xxx Desktop
HP Slim 290-p0xxx Desktop
280 G3
290 G1
HP Pavilion 24-b3XX All-in-One PC
HP Pavilion x360 14 Convertible
HP ProDesk 600 G6 Desktop Mini PC
HP EliteDesk 800 G6 Desktop Mini PC
HP ProDesk 400 G6 Desktop Mini PC
OMEN by HP 15 Laptop PC
HP Spectre Folio 13 Convertible
HP 240 G7 Notebook PC
HP 246 G7 Notebook PC
HP 245 G7 Notebook PC
HP 14s Laptop
HP 260 G2 DM
HP Pavilion TP01-0xxx Desktop PC
HP Pavilion TP01-1xxx Desktop PC
HP ENVY TE01-0xxx Desktop
HP ENVY TE01-1xxx Desktop
HP Pavilion Gaming TG01-0xxx Desktop
HP Pavilion Gaming TG01-1xxx Desktop
HP Pavilion Gaming TG01-0xxx_TG01-1xxx_TG01-2xxx Desktop
HP Pavilion TP01-0xxx_TP01-1xxx_TP01-2xxx Desktop PC
OMEN by HP 880-1xx Desktop PC
OMEN by HP 880-5xx Desktop PC
HP ENVY 15 Laptop
HP Pavilion 24-r0xx All-in-One PC
HP Pavilion 24-r1xx All-in-One PC
HP Pavilion 27-r0xx All-in-One PC
HP Pavilion 27-r1xx All-in-One PC
HP MP9 G4 Retail System
HP ProDesk 600 G4 MT
HP ProDesk 680 G4 MT
HP EliteDesk 800 G4 DM
HP EliteOne 800 G4 GPU All-in-One
HP ProDesk 600 G4 DM
HP ProDesk 400 G4 DM
HP EliteOne 1000 G2 All-in-One
HP EliteOne 800 G4 All-in-One
HP ProDesk 400 G5 MT
HP ProDesk 480 G5 MT
HP EliteDesk 800 G4 SFF
HP EliteDesk 800 G4 TWR
HP EliteDesk 880 G4 TWR
HP ProDesk 600 G5 MT
HP ProDesk 600 G5 SFF
HP EliteOne 800 G5 All-in-One
HP ProOne 400 G5 AiO
HP ProOne 440 G5 AiO
HP EliteDesk 800 G5 DM
HP ProDesk 600 G5 DM
HP ProDesk 400 G5 DM
HP ProOne 600 G5 AiO
HP ProDesk 400 G6 SFF
HP ProDesk 400 G6 MT
HP ProDesk 480 G6 MT
HP EliteDesk 800 G5 SFF
HP EliteDesk 800 G5 TWR
HP EliteDesk 880 G5 TWR
HP Z1 G5 Entry Tower
HP Pavilion 590-a0xxx Desktop PC
HP Pavilion 590-p0xxx Desktop PC
HP Pavilion 595-p0xxx Desktop PC
282 G4
288 G4
HP Pavilion Gaming 690-0xxx Desktop
285 G3
Pro A
HP 390-0xxx Desktop PC
HP Pavilion Gaming 16 Laptop
OMEN 25L Desktop
OMEN 30L Desktop
HP VR backpack G2
HP 250 G7 Notebook PC
HP 256 G7 Notebook PC
HP 258 G7 Notebook PC
HP All-in-One PC All-in-One
205 G3
HP Slimline 260-a0xx Desktop PC
HP Slimline 260-a1xx Desktop PC
HP Slimline 260-p1xx Desktop PC
HP Slimline 270-a0xx Desktop PC
HP Slimline 270-p0xx Desktop PC
OMEN by HP 17 Laptop PC
HP 460-a0xx Desktop PC
HP Pavilion 510-a0xx Desktop PC
HP Pavilion 510-a1xx Desktop PC
HP Pavilion 510-p1xx Desktop PC
HP 460-p0xx Desktop PC
HP Pavilion 510-p0xx Desktop PC
HP 460-a2xx Desktop PC
HP 460-p2xx Desktop PC
HP Pavilion 570-p0xx Desktop PC
HP Pavilion 570-a1xx Desktop PC
HP Pavilion 570-a0xx Desktop PC
HP Elite Slice
HP 470 G7 Notebook PC
HP EliteDesk 705 G4 DM
HP EliteDesk 705 G5 SFF
HP EliteDesk 705 G5 DM
HP ProDesk 405 G4 SFF
HP ProDesk 405 G4 DM
HP HP 200 G3 AIO AiO
HP ZBook 15v G5 Mobile Workstation
HP Pavilion Wave 600-axxx Desktop
HP Pavilion Wave 600-a3XX Desktop
HP Engage Flex Pro-C Retail System
HP Engage Flex Pro Retail System
HP Stream 11 Pro G5
OMEN by HP 875-0xxx Desktop PC
OMEN by HP 875-1xxx Desktop PC
OMEN by HP 873-xxxx Desktop PC
OMEN X by HP 900-2xx Desktop PC
OMEN by HP 15.6 Laptop PC
280 G5
280 G5/282 G5/288 G5/290 G3
HP M01-F0xxx Desktop PC
HP 255 G7 Notebook PC

OPERATING SYSTEM(S):
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1803 (64-bit)
Windows 10 IoT Enterprise 2019 LTSC 64-bit
Windows 10 IoT Enterprise 2016 LTSB 64-bit
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)

LANGUAGE(S): Global

PREREQUISITES: NONE
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.


Copyright (c) 2020 HP Development Company, L.P.