Management tools

This chapter introduces management tools provided to help you make full use of your machine.

Using SyncThru™ Web Service

[Note]

Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service.

If you have connected your machine to a network and set up TCP/IP network parameters correctly, you can manage the machine via SyncThru™ Web Service, an embedded web server. Use SyncThru™ Web Service to:

  • View the machine’s device information and check its current status.

  • Change TCP/IP parameters and set up other network parameters.

  • Change printer preference.

  • Set the email notifications advising of the machine’s status.

  • Get support for using the machine.

To access SyncThru™ Web Service

  1. Access a web browser, such as Internet Explorer, from Windows.

    Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go.

  2. Your machine’s embedded website opens.

Logging into SyncThru™ Web Service

Before configuring options in SyncThru™ Web Service, you need to log-in as an administrator. You can still use SyncThru™ Web Service without logging in but you won’t have access to Settings tab and Security tab.

  1. Click Login on the upper right corner of the SyncThru™ Web Service website.

    A log-in page appears.

  2. Type in the ID and Password then click LOGIN .

    If it’s your first time logging into SyncThru™ Web Service, type in the below default ID and password.

    • IDadmin

    • Passwordsec00000

Changing the ID and password

For security reasons we recommend you to change the ID and password after logging in as a default ID and password.

  1. From the Security tab, click System Security > System Administrator.

  2. Change the ID and password in the Web Interface Security.

  3. Click Apply.

SyncThru™ Web Service overview

  • Information tab: This tab gives you general information about your machine. You can check things, such as the machine’s status, supplies status, count information, network information and more. You can also print reports such as configuration page and so on.

  • Settings tab: This tab allows you to set configurations provided by your machine and network.

  • Security tab: This tab allows you to set system and network security information.

  • Maintenance tab: This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending email. You can also connect to Samsung website or download drivers by selecting the Link menu.

E-mail notification setup

You can receive emails about your machine’s status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's e-mail automatically. This option may be used more frequently by a machine administrator.

  1. Start a web browser, such as Internet Explorer, from Windows.

    Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go.

  2. Your machine’s embedded website opens.

  3. From the Settings tab, select Machine Settings > E-mail Notification.

    [Note]

    If you haven’t configured outgoing server environment, go to Settings > Network Settings > Outgoing Mail Server(SMTP) to configure network environment before setting e-mail notification.

  4. Click Add button to add e-mail notification user.

    Set the recipient name and e-mail address(es) with notification items you want to receive an alert for.

  5. Click Apply.

[Note]

If the firewall is activated, the e-mail may not be sent successfully. In that case, contact the a network administrator.

Setting the system administrator information

Set the system administrator information. This setting is necessary for using the e-mail notification option.

  1. Start a web browser, such as Internet Explorer, from Windows.

    Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go.

  2. Your machine’s embedded website opens.

  3. From the Security tab, select System Security > System Administrator

  4. Enter the name of the administrator, phone number, location and E-mail address.

  5. Click Apply.

Using the Smart Panel program

Smart Panel is a program that monitors and informs you of the machine status, and allows you to customize the machine’s settings. For Windows and Macintosh, Smart Panel is installed automatically when you install the machine software. For Linux, you can download Smart Panel from Samsung website and install (See Installing the SmartPanel).

[Note]

To use this program, you need the following:

  • Windows. Check for windows operating system(s) compatible with your machine (See System requirements).

  • Mac OS X 10.3 or higher.

  • Linux. Check for Linux systems that are compatible with your machine (See System requirements).

  • Internet Explorer version 5.0 or higher for flash animation in HTML Help.

If you need to know the exact model name of your machine, you can check the supplied software CD.

Understanding Smart Panel

If an error occurs while printing, you can check the error from the Smart Panel.

You can also launch Smart Panel manually. Double-click the Smart Panel icon on the Windows task bar (in Windows), or Notification Area (in Linux). You can also click it on the status bar (in Mac OS X).

Windows

Double-click this icon in Windows.

Macintosh

Click this icon in Mac OS X.

Linux

Click this icon in Linux.

Or, if you are a Windows user, you can launch it from the Start menu, select All Programs > Samsung Printers > your printer driver name > Smart Panel.

[Note]
  • If you have already installed more than one Samsung machine, first select the correct machine model you want in order to access the corresponding Smart Panel.

    Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select your machine.

  • The Smart Panel window and its contents shown in this user’s guide may differ depending on the machine or operating system in use.

The Smart Panel program displays the current status of the machine, the estimated level of toner remaining in the toner cartridge(s), and various other types of information. You can also change settings.

1

Toner Level

View the level of toner remaining in the toner cartridge(s). The machine and the number of toner cartridge(s) shown in the above window may differ depending on the machine in use. Some machines do not have this feature.

2

Buy Now

Order replacement toner cartridge(s) online.

3

User’s Guide

View User’s Guide.

[Note]

This button changes to Troubleshooting Guide when error occurs. You can directly open troubleshooting section in the user’s guide.

4

Printer Setting

Configure various machine settings in the Printer Settings Utility window. Some machines do not have this feature.

[Note]

If you connect your machine to a network, the SyncThru™ Web Service window appears instead of the Printer Settings Utility window.

5

Driver Setting

Set all of the machine options you need in the Printing Preferences window. This feature is available only for Windows (See Opening printing preferences).

Opening the Troubleshooting Guide

Find solutions for problems by using the Troubleshooting Guide.

Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select Troubleshooting Guide.

Changing the Smart Panel Program Settings

Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select Options. Select the settings you want in the Options window.

Using the Unified Driver Configurator

Unified Driver Configurator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driver to use Unified Driver Configurator (See Installing the Unified Linux Driver).

After the driver is installed on your Linux system, the Unified Driver Configurator icon will automatically be created on your desktop.

Opening the Unified Driver Configurator

  1. Double-click the Unified Driver Configurator on the desktop.

    You can also click the startup menu icon and select Samsung Unified Driver > Unified Driver Configurator.

  2. Click each button on the left to switch to the corresponding configuration window.

    1. Printers configuration

    2. Ports configuration

    [Note]

    To use the on screen help, click Help.

  3. After changing the configurations, click Exit to close the Unified Driver Configurator.

Printers configuration

Printers configuration has the two tabs: Printers and Classes.

Printers Tab

View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window.

1

Switches to Printers configuration.

2

Shows all of the installed machine.

3

Shows the status, model name and URI of your machine.

The printer control buttons are, as follows:

  • RefreshRenews the available machines list.

  • Add PrinterAllows you to add a new machines.

  • Remove PrinterRemoves the selected machine.

  • Set as DefaultSets the current selected machine as a default machine.

  • Stop/StartStops/starts the machine.

  • TestAllows you to print a test page to ensure the machine is working properly.

  • PropertiesAllows you to view and change the printer properties.

Classes Tab

The Classes tab shows a list of available machine classes.

1

Shows all of the machine classes.

2

Shows the status of the class and the number of machines in the class.

  • RefreshRenews the classes list.

  • Add ClassAllows you to add a new machine class.

  • Remove ClassRemoves the selected machine class.

Ports configuration

In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason.

1

Switches to Ports configuration.

2

Shows all of the available ports.

3

Shows the port type, device connected to the port, and status.

  • RefreshRenews the available ports list.

  • Release portReleases the selected port.