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Tell me about www.Designjet.hp.com

HP Designjet Online is a free, web-based "user club" exclusive to HP Designjet users. Having registered, the user has unrestricted access to a range of useful services, the emphasis being on "useful", as this is definitely not a sales-oriented site.

Communication from HP to users includes:

  • Notification about new drivers, software and firmware releases;
  • Access to downloads;
  • A quarterly newsletter focussing on usage tips, technical briefings and examples of HP Designjet applications around the world;
  • Full information on worldwide HP Customer Care contacts;
  • An online HP Designjet Diagnosis step-by-step troubleshooting tool;
  • Online access to training videos and selected user documents;
  • A warranty watch tool so that you can check and be notified about the warranty status of your printer;
  • And immediate information on new products.

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Communication from users to HP includes:

  • Feedback on HP Designjet features;
  • E-mail support for technical and non-technical questions;
  • And discussion forums between Designjet users, moderated by HP.

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And finally...

  • Communication from user to user includes the chance to win prizes by submitting HP Designjet success stories, as well as a user-to-user discussion forum where users can share best practices and ask for advice from their fellow professionals.
  • HP Designjet Online is available in English, German, French, Italian, Spanish, Portuguese, Japanese, Korean, Simplified Chinese and Traditional Chinese. (Some services are available only in English.)

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