The Paper Jam icon is flashing, and the Busy icon is on; the carriage has stalled. This may be caused by a paper jam. See The trouble is paper is jammed. It may be caused by a printhead latch not being securely fastened. Carefully check How do I replace printheads? It may be caused by a cable that has become loose inside the printer. If none of the other remedies works, call HP for assistance. See Tell me about HP Customer Care. |