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© 2002 Hewlett-Packard Company
| | HP Designjet Online is a free, web-based "user club" exclusive to HP Designjet users. Having registered, the user has unrestricted access to a range of useful services, the emphasis being on "useful", as this is definitely not a sales-oriented site.  | |  | | Communication from HP to users includes: | | | | |
- Notification about new drivers, software and firmware releases;
- Access to downloads;
- A quarterly newsletter focussing on usage tips, technical briefings and examples of HP Designjet applications around the world;
- Full information on worldwide HP Customer Care contacts;
- An online HP Designjet Diagnosis step-by-step troubleshooting tool;
- Online access to training videos and selected user documents;
- A warranty watch tool so that you can check and be notified about the warranty status of your printer;
- And immediate information on new products.
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 | |  | | Communication from users to HP includes: | | | | |
- Feedback on HP Designjet features;
- E-mail support for technical and non-technical questions;
- And discussion forums between Designjet users, moderated by HP.
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 | |  | | And finally... | | | | |
- Communication from user to user includes the chance to win prizes by submitting HP Designjet success stories, as well as a user-to-user discussion forum where users can share best practices and ask for advice from their fellow professionals.
- HP Designjet Online is available in English, German, French, Italian, Spanish, Portuguese, Japanese, Korean, Simplified Chinese and Traditional Chinese. (Some services are available only in English.)
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Web links on this page: [HP Home] [Designjet Online] [Support] [How to Buy] | |