Client Management Solutions - HP ImageDiags


HP ImageDiags


DESCRIPTION:

HP ImageDiags is a tool designed to help HP Support diagnose customer problems more easily.

Version Date OS Download Link
3.0.0.68 05/06/2021 Windows 10 https://ftp.hp.com/pub/idr/ImageDiags3/ImageDiags.exe

VERSION 3.0.0.68

  • Release date 05/06/2021
  • Updated build of HPIA to use the current release version 5.1.0.
  • Added Collection for IntelXMM7360 WWAN for winihvril_configuration.xml from the installer package and windows.
  • Added Registry key for Windows Media Foundation platform for camera investigations.
  • Added Registry key for Windows Update settings for troubleshooting Windows update issues.
  • Cleaned up some of the registry export settings that were not working correctly.
  • Improved the readability of the Security Info headers around some third party encryption providers.

VERSION 3.0.0.67

  • Release date 04/16/2021
  • Added Updated the HPDockWMIProvider to use the latest release.
  • Added Checkpoint Full Disk encryption check to determine if system is in Bootmgfw mode or BCDBoot mode.

VERSION 3.0.0.66

  • Release date 03/02/2021
  • Added HP Image Assistant 5.0.4 to ImageDiags.

VERSION 3.0.0.65

  • Release date 2/21/2021
  • Added instructions on how to run the tool from CMD line on the license page to workaround the GUI issue on lower resolution screens.
  • Improved HP preinstall image logging by adding c:\recovery folder as well as the Osit\snt files from system.sav.
  • Hidden hardware devices are now reported in [Windows devices and drivers] under the subsection [Unconnected (hidden) Devices]
  • Better BitLocker reporting by trying to include the BitLocker event log, and also a PCR register dump under [Security Info] under the subsection [PCR Values].
  • Added DeviceInstall Restrictions registry key in the docking report.
  • Added Auto upload progress so user has a better idea of bytes being uploaded if they upload to an HPRC dropbox.

VERSION 3.0.0.64

  • Release date 1/11/2021
  • Added [Camera HW IDs] section in Windows devices and drivers section.
  • Enhanced shutdown logging to include one return code we were missing.

VERSION 3.0.0.63

  • Release date 12/14/2020
  • Enhanced WLAN profile collection.
  • Enhanced platform support.