HP PCs - HP Cloud Recovery Supported Platforms

HP Cloud Recovery Supported Platforms

The HP Cloud Recovery Download Tool allows you to download recovery software to a USB drive. The recovery software works for HP PCs running Windows 10 Professional (64-bit) and Windows 7 Professional (64-bit).

Category	Product	Win7 64	Win10 64	Win10 IOT 64	Win10 IOT 2019 LTSC 64
260	HP 260 G2 DM	✓	✓	x	x
260	HP 260 G3 DM	x	✓	x	x
Desktop	HP Desktop Pro	x	✓	x	x
Desktop	HP Desktop Pro A	x	✓	x	x
Elite	HP Elite Dragonfly	x	✓	x	x
Elite	HP Elite Slice	✓	✓	x	x
Elite	HP Elite x2 1012 G1 Tablet	x	✓	x	x
Elite	HP Elite x2 1012 G1 with Travel Keyboard	x	✓	x	x
Elite	HP Elite x2 1012 G2	x	✓	x	x
Elite	HP Elite x2 1013 G3	x	✓	x	x
Elite	HP Elite x2 G4	x	✓	x	x
EliteBook	HP EliteBook 1030 G1	✓	✓	x	x
EliteBook	HP EliteBook 1040 G4	x	✓	x	x
EliteBook	HP EliteBook 1050 G1	x	✓	x	x
EliteBook	HP EliteBook 725 G3	✓	✓	x	x
EliteBook	HP EliteBook 725 G4	✓	✓	x	x
EliteBook	HP EliteBook 735 G5	x	✓	x	x
EliteBook	HP EliteBook 735 G6	x	✓	x	x
EliteBook	HP EliteBook 745 G3	✓	✓	x	x
EliteBook	HP EliteBook 745 G4	✓	✓	x	x
EliteBook	HP EliteBook 745 G5	x	✓	x	x
EliteBook	HP EliteBook 745 G6	x	✓	x	x
EliteBook	HP EliteBook 755 G3	✓	✓	x	x
EliteBook	HP EliteBook 755 G4	✓	✓	x	x
EliteBook	HP EliteBook 755 G5	x	✓	x	x
EliteBook	HP EliteBook 820 G3	✓	✓	x	x
EliteBook	HP EliteBook 820 G4	x	✓	x	x
EliteBook	HP EliteBook 828 G3	✓	✓	x	x
EliteBook	HP EliteBook 828 G4	x	✓	x	x
EliteBook	HP EliteBook 830 G5	x	✓	x	x
EliteBook	HP EliteBook 830 G6	x	✓	x	x
EliteBook	HP EliteBook 836 G5	x	✓	x	x
EliteBook	HP EliteBook 836 G6	x	✓	x	x
EliteBook	HP EliteBook 840 G3	✓	✓	x	x
EliteBook	HP EliteBook 840 G4	x	✓	x	x
EliteBook	HP EliteBook 840 G5	x	✓	x	x
EliteBook	HP EliteBook 840 G5 HC	x	✓	x	x
EliteBook	HP EliteBook 840 G6	x	✓	x	x
EliteBook	HP EliteBook 840 G6 HC	x	✓	x	x
EliteBook	HP EliteBook 840r G4	x	✓	x	x
EliteBook	HP EliteBook 846 G5	x	✓	x	x
EliteBook	HP EliteBook 846 G5 HC	x	✓	x	x
EliteBook	HP EliteBook 846 G6	x	✓	x	x
EliteBook	HP EliteBook 846 G6 HC	x	✓	x	x
EliteBook	HP EliteBook 846r G4	x	✓	x	x
EliteBook	HP EliteBook 848 G3	✓	✓	x	x
EliteBook	HP EliteBook 848 G4	x	✓	x	x
EliteBook	HP EliteBook 850 G3	✓	✓	x	x
EliteBook	HP EliteBook 850 G4	x	✓	x	x
EliteBook	HP EliteBook 850 G5	x	✓	x	x
EliteBook	HP EliteBook 850 G6	x	✓	x	x
EliteBook	HP EliteBook Folio 1020 G1	✓	✓	x	x
EliteBook	HP EliteBook Folio 1020 G1 Bang & Olufsen Limited Edition	✓	✓	x	x
EliteBook	HP EliteBook Folio 1040 G2	✓	✓	x	x
EliteBook	HP EliteBook Folio 1040 G3	✓	✓	x	x
EliteBook	HP EliteBook Folio 9480m	✓	✓	x	x
EliteBook	HP EliteBook Folio G1	✓	✓	x	x
EliteBook	HP EliteBook Revolve 810 G3	✓	✓	x	x
EliteBook	HP EliteBook x360 1020 G2	x	✓	x	x
EliteBook	HP EliteBook x360 1030 G2	x	✓	x	x
EliteBook	HP EliteBook x360 1030 G3	x	✓	x	x
EliteBook	HP EliteBook x360 1030 G4	x	✓	x	x
EliteBook	HP EliteBook x360 1040 G5	x	✓	x	x
EliteBook	HP EliteBook x360 1040 G6	x	✓	x	x
EliteBook	HP EliteBook x360 830 G5	x	✓	x	x
EliteBook	HP EliteBook x360 830 G6	x	✓	x	x
EliteDesk	HP EliteDesk 705 G2 DM	✓	✓	x	x
EliteDesk	HP EliteDesk 705 G2 MT	✓	✓	x	x
EliteDesk	HP EliteDesk 705 G2 SFF	✓	✓	x	x
EliteDesk	HP EliteDesk 705 G3 DM	✓	✓	x	x
EliteDesk	HP EliteDesk 705 G3 MT	✓	✓	x	x
EliteDesk	HP EliteDesk 705 G3 SFF	✓	✓	x	x
EliteDesk	HP EliteDesk 705 G4 DM	x	✓	x	x
EliteDesk	HP EliteDesk 705 G4 MT	x	✓	x	x
EliteDesk	HP EliteDesk 705 G4 SFF	x	✓	x	x
EliteDesk	HP EliteDesk 705 G5 DM	x	✓	x	x
EliteDesk	HP EliteDesk 705 G5 SFF	x	✓	x	x
EliteDesk	HP EliteDesk 800 G2 DM 35W	✓	✓	x	x
EliteDesk	HP EliteDesk 800 G2 DM 65W	✓	✓	x	x
EliteDesk	HP EliteDesk 800 G2 SFF	✓	✓	x	x
EliteDesk	HP EliteDesk 800 G2 TWR	✓	✓	x	x
EliteDesk	HP EliteDesk 800 G3 DM 35W	✓	✓	x	x
EliteDesk	HP EliteDesk 800 G3 DM 65W	✓	✓	x	x
EliteDesk	HP EliteDesk 800 G3 SFF	✓	✓	x	x
EliteDesk	HP EliteDesk 800 G3 TWR	✓	✓	x	x
EliteDesk	HP EliteDesk 800 G4 DM	x	✓	x	x
EliteDesk	HP EliteDesk 800 G4 SFF	x	✓	x	x
EliteDesk	HP EliteDesk 800 G4 TWR	x	✓	x	x
EliteDesk	HP EliteDesk 800 G5 DM	x	✓	x	x
EliteDesk	HP EliteDesk 800 G5 SFF	x	✓	x	x
EliteDesk	HP EliteDesk 800 G5 TWR	x	✓	x	x
EliteDesk	HP EliteDesk 880 G2 TWR	✓	✓	x	x
EliteDesk	HP EliteDesk 880 G3 TWR	✓	✓	x	x
EliteDesk	HP EliteDesk 880 G4 TWR	x	✓	x	x
EliteDesk	HP EliteDesk 880 G5 TWR	x	✓	x	x
EliteOne	HP EliteOne 1000 G1 23.8-in AiO	✓	✓	x	x
EliteOne	HP EliteOne 1000 G1 23.8-in Touch AiO	✓	✓	x	x
EliteOne	HP EliteOne 1000 G1 27-in 4K UHD AiO	✓	✓	x	x
EliteOne	HP EliteOne 1000 G1 34-in Curved AiO	✓	✓	x	x
EliteOne	HP EliteOne 1000 G2 23.8-in AiO	x	✓	x	x
EliteOne	HP EliteOne 1000 G2 23.8-in Touch AiO	x	✓	x	x
EliteOne	HP EliteOne 1000 G2 27-in 4K UHD AiO	x	✓	x	x
EliteOne	HP EliteOne 1000 G2 34-in Curved AiO	x	✓	x	x
EliteOne	HP EliteOne 705 G2 23-in Touch AiO	✓	✓	x	x
EliteOne	HP EliteOne 800 G2 23-in Non-Touch AiO	✓	✓	x	x
EliteOne	HP EliteOne 800 G2 23-in NT GPU AiO	✓	✓	x	x
EliteOne	HP EliteOne 800 G2 23-in Touch AiO	✓	✓	x	x
EliteOne	HP EliteOne 800 G2 23-in Touch GPU AiO	✓	✓	x	x
EliteOne	HP EliteOne 800 G3 23.8-in Non-Touch AiO	✓	✓	x	x
EliteOne	HP EliteOne 800 G3 23.8-in NT AiO with FPR	✓	✓	x	x
EliteOne	HP EliteOne 800 G3 23.8-in NT GPU AiO	✓	✓	x	x
EliteOne	HP EliteOne 800 G3 23.8-in NT HC AiO	✓	✓	x	x
EliteOne	HP EliteOne 800 G3 23.8-in Touch AiO	✓	✓	x	x
EliteOne	HP EliteOne 800 G3 23.8-in Touch GPU AiO	✓	✓	x	x
EliteOne	HP EliteOne 800 G4 23.8-in Non-Touch AiO	x	✓	✓	✓
EliteOne	HP EliteOne 800 G4 23.8-in NT GPU AiO	x	✓	✓	✓
EliteOne	HP EliteOne 800 G4 23.8-in NT HC noRFID AiO	x	✓	✓	✓
EliteOne	HP EliteOne 800 G4 23.8-in NT HC RFID AiO	x	✓	✓	✓
EliteOne	HP EliteOne 800 G4 23.8-in Touch AiO	x	✓	✓	✓
EliteOne	HP EliteOne 800 G4 23.8-in Touch GPU AiO	x	✓	✓	✓
EliteOne	HP EliteOne 800 G5 23.8-in All-in-One	x	✓	x	✓
EliteOne	HP EliteOne 800 G5 23.8-in Healthcare Edition All-in-One	x	✓	x	✓
Engage	HP Engage Flex Pro	x	✓	✓	✓
Engage	HP Engage Flex Pro-C	x	✓	✓	✓
Engage	HP Engage Go Mobile System	x	✓	✓	✓
Engage	HP Engage One AiO System	x	✓	✓	✓
Retail	HP MP9 G2 Retail System	✓	✓	✓	x
Retail	HP MP9 G4 Retail System	x	✓	✓	✓
Pro	HP Pro x2 612 G2	x	✓	x	x
Pro	HP Pro x2 612 G2 Tablet	x	✓	✓	x
Pro	HP Pro x2 612 G2 Tablet with Collaboration Keyboar	x	✓	x	x
ProBook	HP ProBook 11 G2 EE	x	✓	x	x
ProBook	HP ProBook 430 G2	✓	✓	x	x
ProBook	HP ProBook 430 G3	✓	✓	x	x
ProBook	HP ProBook 430 G4	x	✓	x	x
ProBook	HP ProBook 430 G5	x	✓	x	x
ProBook	HP ProBook 430 G6	x	✓	x	x
ProBook	HP ProBook 430 G7	x	✓	x	x
ProBook	HP ProBook 4340s	✓	x	x	x
ProBook	HP ProBook 4341s	✓	x	x	x
ProBook	HP ProBook 440 G2	✓	✓	x	x
ProBook	HP ProBook 440 G3	✓	✓	x	x
ProBook	HP ProBook 440 G4	x	✓	x	x
ProBook	HP ProBook 440 G5	x	✓	x	x
ProBook	HP ProBook 440 G6	x	✓	x	x
ProBook	HP ProBook 440 G7	x	✓	x	x
ProBook	HP ProBook 4440s	✓	x	x	x
ProBook	HP ProBook 4441s	✓	x	x	x
ProBook	HP ProBook 445 G2	✓	✓	x	x
ProBook	HP ProBook 445 G6	x	✓	x	x
ProBook	HP ProBook 445R G6	x	✓	x	x
ProBook	HP ProBook 446 G3	✓	✓	x	x
ProBook	HP ProBook 450 G2	✓	✓	x	x
ProBook	HP ProBook 450 G3	✓	✓	x	x
ProBook	HP ProBook 450 G4	x	✓	x	x
ProBook	HP ProBook 450 G5	x	✓	x	x
ProBook	HP ProBook 450 G6	x	✓	x	x
ProBook	HP ProBook 450 G7	x	✓	x	x
ProBook	HP ProBook 4540s	✓	x	x	x
ProBook	HP ProBook 455 G2	✓	✓	x	x
ProBook	HP ProBook 455 G3	✓	✓	x	x
ProBook	HP ProBook 455 G4	x	✓	x	x
ProBook	HP ProBook 455 G5	x	✓	x	x
ProBook	HP ProBook 455 G6	x	✓	x	x
ProBook	HP ProBook 455R G6	x	✓	x	x
ProBook	HP ProBook 470 G2	✓	✓	x	x
ProBook	HP ProBook 470 G3	✓	✓	x	x
ProBook	HP ProBook 470 G4	x	✓	x	x
ProBook	HP ProBook 470 G5	x	✓	x	x
ProBook	HP ProBook 4740s	✓	x	x	x
ProBook	HP ProBook 640 G2	✓	✓	x	x
ProBook	HP ProBook 640 G3	x	✓	x	x
ProBook	HP ProBook 640 G4	x	✓	x	x
ProBook	HP ProBook 640 G5	x	✓	x	x
ProBook	HP ProBook 645 G2	✓	✓	x	x
ProBook	HP ProBook 645 G3	✓	✓	x	x
ProBook	HP ProBook 645 G4	x	✓	x	x
ProBook	HP ProBook 650 G2	✓	✓	x	x
ProBook	HP ProBook 650 G3	x	✓	x	x
ProBook	HP ProBook 650 G4	x	✓	x	x
ProBook	HP ProBook 650 G4 H	x	✓	x	x
ProBook	HP ProBook 650 G5	x	✓	x	x
ProBook	HP ProBook 655 G2	✓	✓	x	x
ProBook	HP ProBook 655 G3	✓	✓	x	x
ProBook	HP ProBook x360 11 G1 EE	x	✓	x	x
ProBook	HP ProBook x360 11 G2 EE	x	✓	x	x
ProBook	HP ProBook x360 11 G3 EE	x	✓	x	x
ProBook	HP ProBook x360 11 G4 EE	x	✓	x	x
ProBook	HP ProBook x360 11 G5 EE	x	✓	x	x
ProBook	HP ProBook x360 440 G1	x	✓	x	x
ProDesk	HP ProDesk 400 G1 DM	✓	✓	x	x
ProDesk	HP ProDesk 400 G1 PC	✓	x	x	x
ProDesk	HP ProDesk 400 G2 DM	✓	✓	x	x
ProDesk	HP ProDesk 400 G2 PC	✓	✓	x	x
ProDesk	HP ProDesk 400 G2.5 SFF	✓	✓	x	x
ProDesk	HP ProDesk 400 G3 DM	✓	✓	x	x
ProDesk	HP ProDesk 400 G3 MT	✓	✓	x	x
ProDesk	HP ProDesk 400 G3 SFF	✓	✓	x	x
ProDesk	HP ProDesk 400 G4 DM	x	✓	x	x
ProDesk	HP ProDesk 400 G4 MT	✓	✓	x	x
ProDesk	HP ProDesk 400 G4 SFF	✓	✓	x	x
ProDesk	HP ProDesk 400 G5 DM	x	✓	x	x
ProDesk	HP ProDesk 400 G5 MT	x	✓	x	x
ProDesk	HP ProDesk 400 G5 SFF	x	✓	x	x
ProDesk	HP ProDesk 400 G6 MT	x	✓	x	x
ProDesk	HP ProDesk 400 G6 SFF	x	✓	x	x
ProDesk	HP ProDesk 405 G1 PC	✓	x	x	x
ProDesk	HP ProDesk 405 G2 PC	✓	✓	x	x
ProDesk	HP ProDesk 405 G4 DM	x	✓	x	x
ProDesk	HP ProDesk 480 G3 MT	✓	✓	x	x
ProDesk	HP ProDesk 480 G4 MT	✓	✓	x	x
ProDesk	HP ProDesk 480 G5 MT	x	✓	x	x
ProDesk	HP ProDesk 480 G6 MT	x	✓	x	x
ProDesk	HP ProDesk 490 G1 PC	✓	x	x	x
ProDesk	HP ProDesk 490 G2 PC	✓	✓	x	x
ProDesk	HP ProDesk 490 G3 MT	✓	✓	x	x
ProDesk	HP ProDesk 498 G3 MT	✓	✓	x	x
ProDesk	HP ProDesk 600 G2 DM	✓	✓	x	x
ProDesk	HP ProDesk 600 G2 MT	✓	✓	x	x
ProDesk	HP ProDesk 600 G2 SFF	✓	✓	x	x
ProDesk	HP ProDesk 600 G3 DM	✓	✓	x	x
ProDesk	HP ProDesk 600 G3 MT	✓	✓	x	x
ProDesk	HP ProDesk 600 G3 SFF	✓	✓	x	x
ProDesk	HP ProDesk 600 G4 DM	x	✓	x	x
ProDesk	HP ProDesk 600 G4 MT	x	✓	x	x
ProDesk	HP ProDesk 600 G4 SFF	x	✓	x	x
ProDesk	HP ProDesk 600 G5 DM	x	✓	x	x
ProDesk	HP ProDesk 600 G5 MT	x	✓	x	x
ProDesk	HP ProDesk 600 G5 SFF	x	✓	x	x
ProDesk	HP ProDesk 680 G2 MT	✓	✓	x	x
ProDesk	HP ProDesk 680 G3 MT	✓	✓	x	x
ProDesk	HP ProDesk 680 G4 MT	x	✓	x	x
ProOne	HP ProOne 400 G2 20-in Non-Touch AiO	✓	✓	x	x
ProOne	HP ProOne 400 G2 20-in Touch AiO	✓	✓	x	x
ProOne	HP ProOne 400 G3 20.0-in Non-Touch AiO	✓	✓	x	x
ProOne	HP ProOne 400 G3 20.0-in Touch AiO	✓	✓	x	x
ProOne	HP ProOne 400 G4 AiO	x	✓	x	x
ProOne	HP ProOne 400 G5 20.0-in All-in-One	x	✓	x	x
ProOne	HP ProOne 400 G5 23.8-in All-in-One	x	✓	x	x
ProOne	HP ProOne 400 G5 AiO	x	✓	x	x
ProOne	HP ProOne 440 G4 AiO	x	✓	x	x
ProOne	HP ProOne 440 G5 23.8-in All-in-One	x	✓	x	x
ProOne	HP ProOne 440 G5 AiO	x	✓	x	x
ProOne	HP ProOne 460 G2 20-in Non-Touch AiO	✓	✓	x	x
ProOne	HP ProOne 460 G3 20.0-in Non-Touch AiO	✓	✓	x	x
ProOne	HP ProOne 480 G2 20-in Non-Touch AiO	✓	✓	x	x
ProOne	HP ProOne 480 G3 20.0-in Non-Touch AiO	✓	✓	x	x
ProOne	HP ProOne 600 G2 21.5-in Non-Touch AiO	✓	✓	x	x
ProOne	HP ProOne 600 G2 21.5-in Touch AiO	✓	✓	x	x
ProOne	HP ProOne 600 G3 21.5-in Non-Touch AiO	✓	✓	x	x
ProOne	HP ProOne 600 G3 21.5-in NT AiO 2MP	✓	✓	x	x
ProOne	HP ProOne 600 G4 21.5-in Non-Touch AiO	x	✓	x	x
ProOne	HP ProOne 600 G4 21.5-in NT GPU AiO	x	✓	x	x
ProOne	HP ProOne 600 G4 21.5-in Touch AiO	x	✓	x	x
ProOne	HP ProOne 600 G4 21.5-in Touch GPU AiO	x	✓	x	x
ProOne	HP ProOne 600 G5 21.5-in All-in-One	x	✓	x	x
ProOne	HP ProOne 600 G5 AiO	x	✓	x	x
Retail	HP RP2 Retail System	x	✓	✓	x
Retail	HP RP5 Retail System Model 5810	x	✓	✓	x
Retail	HP RP9 G1 Retail System	x	✓	✓	✓
Workstation	HP Z2 Mini G3 Entry Workstation	x	✓	x	x
Workstation	HP Z2 Mini G3 Performance Workstation	x	✓	x	x
Workstation	HP Z2 Mini G4 Workstation	x	✓	x	x
Workstation	HP Z2 SFF G4 Workstation	x	✓	x	x
Workstation	HP Z2 Tower G4 Workstation	x	✓	x	x
Workstation	HP Z238 Workstation	x	✓	x	x
Workstation	HP Z240 Workstation	x	✓	x	x
Workstation	HP Z4 G4 Workstation	x	✓	x	x
Workstation	HP Z440 Workstation	x	✓	x	x
Workstation	HP Z6 G4 Workstation	x	✓	x	x
Workstation	HP Z640 Workstation	x	✓	x	x
Workstation	HP Z8 G4 Workstation	x	✓	x	x
Workstation	HP Z840 Workstation	x	✓	x	x
ZBook	HP ZBook 14u G4	x	✓	x	x
ZBook	HP ZBook 14u G5	x	✓	x	x
ZBook	HP ZBook 14u G6	x	✓	x	x
ZBook	HP ZBook 15 G3	✓	✓	x	x
ZBook	HP ZBook 15 G4	x	✓	x	x
ZBook	HP ZBook 15 G5	x	✓	x	x
ZBook	HP ZBook 15 G6	x	✓	x	x
ZBook	HP ZBook 15u G3	✓	✓	x	x
ZBook	HP ZBook 15u G4	x	✓	x	x
ZBook	HP ZBook 15u G5	x	✓	x	x
ZBook	HP ZBook 15u G6	x	✓	x	x
ZBook	HP ZBook 17 G3	✓	✓	x	x
ZBook	HP ZBook 17 G4	x	✓	x	x
ZBook	HP ZBook 17 G5	x	✓	x	x
ZBook	HP ZBook 17 G6	x	✓	x	x
ZBook	HP ZBook Studio G3	✓	✓	x	x
ZBook	HP ZBook Studio G4	x	✓	x	x
ZBook	HP ZBook Studio G5	x	✓	x	x
ZBook	HP ZBook Studio x360 G5	x	✓	x	x
ZBook	HP ZBook x2 G4	x	✓	x	x
ZHAN	HP ZHAN 66 Pro 13 G2	x	✓	x	x
ZHAN	HP ZHAN 66 Pro 13 G2 Notebook PC	x	✓	x	x
ZHAN	HP ZHAN 66 Pro 14 G2	x	✓	x	x
ZHAN	HP ZHAN 66 Pro 14 G2 Notebook PC	x	✓	x	x
ZHAN	HP ZHAN 66 Pro 14 G3	x	✓	x	x
ZHAN	HP ZHAN 66 Pro 15 G2	x	✓	x	x
ZHAN	HP ZHAN 66 Pro 15 G2 Notebook PC	x	✓	x	x
ZHAN	HP ZHAN 66 Pro 15 G3	x	✓	x	x
ZHAN	HP ZHAN 66 Pro G2 21.5in All-in-One	x	✓	x	x
ZHAN	HP ZHAN 66 Pro G2 23.8in All-in-One	x	✓	x	x