TITLE: HP PC Hardware Diagnostics UEFI

VERSION: 6.2.1.0 REV: A PASS: 1.0
DESCRIPTION:
This package provides the HP PC Hardware Diagnostics UEFI for the supported
models running a supported operating system. The HP PC Hardware Diagnostics UEFI
provides UEFI based hardware diagnostics for the supported models which is used
to validate if a system is functioning correctly. In addition, it provides
support for updating and managing the system BIOS and other device firmware on
the system.

PURPOSE: Recommended
SOFTPAQ FILE NAME: sp77760.exe
SOFTPAQ MD5: 2b3ab4b6cf67f4be1e3862448a228448
SUPERSEDES:
SP76900,sp76284,sp75721,sp76129,sp74845,sp74576,sp73514,sp73263,sp72853
EFFECTIVE DATE: October 12, 2016
CATEGORY: Diagnostic
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops;Workstations;Consumer Desktops;Thin Clients;Notebooks

HARDWARE PRODUCT MODEL(S):
HP EliteBook 725 G4 Notebook PC
HP EliteBook 745 G4 Notebook PC
HP EliteBook 755 G4 Notebook PC
HP ZBook 17 G2 Mobile Workstation
HP ZBook 17 G3 Mobile Workstation
HP EliteBook Folio 9480m Notebook PC
HP EliteBook 1040 G2 Notebook PC
HP EliteBook Folio 1020 G1 Notebook PC
HP EliteBook Folio 1020 G1 Special Edition Notebook PC
HP EliteBook Folio 1040 G3 Notebook PC
HP EliteDesk 705 G3 DM
HP EliteBook 1030 G1 Notebook PC
Compaq 15 Notebook PC
HP Notebook
HP EliteBook 840 G3 Notebook PC
HP EliteBook 848 G3 Notebook PC
HP EliteBook 850 G3 Notebook PC
HP ZBook 15u G3 Mobile Workstation
HP EliteBook 740 G2 Notebook PC
HP EliteBook 840 G2 Notebook PC
HP EliteBook 750 G2 Notebook PC
HP EliteBook 850 G2 Notebook PC
HP ZBook 14 G2 Mobile Workstation
HP ProBook 640 G2 Notebook PC
HP ProBook 650 G2 Notebook PC
HP Notebook PC
HP 250 G5 Notebook PC
HP 256 G5 Notebook PC
HP ProBook 11 G2 Education Edition
HP Pro Tablet 608 G1
HP ENVY 15 Notebook PC
HP ENVY TouchSmart 15 Notebook PC
HP EliteBook Folio G1 Notebook PC
HP 240 G5 Notebook PC
HP 245 G5 Notebook PC
HP Pro Tablet 10 EE G1
OMEN by HP
HP Pavilion 560-p0xx Desktop PC
HP Notebook 15g
HP Notebook 15q
HP 250 G4 Notebook PC
HP 256 G4 Notebook PC
HP Pro x2 612 G1 Power Keyboard
HP Pro x2 612 G1 Tablet
HP Pro x2 612 G1 Tablet with Power Keyboard
HP EliteBook 725 G3 Notebook PC
HP EliteBook 725 G2 Notebook PC
HP 245 G4 Notebook PC
HP Elite x2 1012 G1 Advanced Keyboard
HP Elite x2 1012 G1 Tablet
HP Elite x2 1012 G1 with Travel Keyboard
HP 340 G3 Notebook PC
HP 346 G3 Notebook PC
HP 348 G3 Notebook PC
HP 340 G4 Notebook PC
HP 346 G4 Notebook PC
HP 348 G4 Notebook PC
HP Pavilion x360 Notebook PC
HP Elite x2 1011 G1 Power Keyboard
HP Elite x2 1011 G1 Tablet
HP Elite x2 1011 G1 Tablet with Power Keyboard
HP EliteBook Revolve 810 G3 G1
HP ProBook 455 G3 Notebook PC
HP ENVY x360
HP ProBook 455 G2 Notebook PC
HP ProBook 445 G2 Notebook PC
HP 246 G5 Notebook PC
HP All-in-One PC All-in-One PC
205 G3
HP ProBook 470 G2 Notebook PC
HP ProBook 450 G2 Notebook PC
HP ProBook 450 G3 Notebook PC
HP ProBook 440 G3 Notebook PC
HP ProBook 446 G3 Notebook PC
HP ProBook 470 G3 Notebook PC
HP ProBook 440 G2 Notebook PC
HP ProBook 430 G3 Notebook PC
HP ProBook 430 G2 Notebook PC
HP ENVY m7 Notebook PC
HP ENVY Notebook PC
HP EliteBook 820 G3 Notebook PC
HP EliteBook 828 G3 Notebook PC
HP 27-b0xx All-in-One PC
HP Notebook 14g
HP Notebook 14q
HP 240 G4 Notebook PC
HP 246 G4 Notebook PC
HP Pavilion Wave 600-axxx Desktop PC
HP Pavilion Wave 600-a1xx Desktop PC
HP EliteBook 745 G3 Notebook PC
HP EliteBook 755 G3 Notebook PC
HP 255 G4 Notebook PC
HP EliteBook 745 G2 Notebook PC
HP EliteBook 755 G2 Notebook PC
HP Stream Laptop
HP ProBook 645 G2 Notebook PC
HP ProBook 655 G2 Notebook PC
OMEN X by HP 870-xxx Desktop PC
OMEN X by HP 900-0xx Desktop PC
HP ZBook 15 G2 Mobile Workstation
HP ZBook 15 G3 Mobile Workstation
HP ZBook Studio G3 Mobile Workstation
HP 260 G2 DM Business PC
HP RP9 G1 AiO Retail System, Model 9015
HP RP9 G1 AiO Retail System, Model 9018
HP ProDesk 490 G3 MT Business PC
HP ProDesk 498 G3 MT Business PC
HP EliteDesk 705 G2 MT Business PC
HP EliteOne 705 G2 23-in Touch All-in-One PC
HP EliteDesk 705 G2 DM Business PC
HP MP9 G2 Retail System
HP EliteOne 800 G2 23-in Touch All-in-One Retail
HP ProDesk 480 G3 MT Business PC
HP ProOne 400 G2 20-in Non-Touch All-in-One PC
HP ProOne 460 G2 20-in Non-Touch All-in-One PC
HP ProOne 480 G2 20-in Non-Touch All-in-One PC
HP ProOne 400 G2 20-in Touch All-in-One PC
HP EliteOne 800 G2 23-in Non-Touch All-in-One PC
HP EliteOne 800 G2 23-in Touch All-in-One PC
HP EliteDesk 800 G2 DM 65W Business PC
HP ProOne 600 G2 21.5-in Non-Touch All-in-One PC
HP ProOne 600 G2 21.5-in Touch All-in-One PC
HP ProDesk 400 G3 SFF Business PC
HP EliteOne 800 G2 23-in Non-Touch GPU All-in-One
HP EliteOne 800 G2 23-in Touch GPU All-in-One PC
HP ProDesk 400 G2.5 SFF Business PC
HP EliteDesk 800 G2 DM 35W Business PC
HP EliteDesk 800 G2 SFF Business PC
HP EliteDesk 800 G2 TWR Business PC
HP ProDesk 680 G2 MT Business PC
HP ProDesk 600 G2 MT Business PC
HP ProDesk 600 G2 SFF Business PC
HP ProDesk 400 G2 DM Business PC
HP ProDesk 400 G1 DM Business PC
HP 285 Pro G1 MT Business PC
HP 280 Pro G1 Business PC
HP 200 Pro G1 MT Business PC
HP ProDesk 400 G3 MT Business PC
HP 205 G2 AiO Business PC
HP RP5 Retail System Model 5810
HP ProOne 400 G1 23-inch Non-Touch AiO
HP 406 G1 MT Business PC
HP EliteOne 800 G1 21.5-inch Non-Touch AiO PC
HP ProDesk 400 G2 SFF Business PC
HP EliteOne 800 G1 Touch Retail System AiO 23-inch
HP ProDesk 480 G1 MT Business PC
HP ProDesk 480 G2 MT Business PC
HP 402 G1 SFF Business PC
HP ProDesk 490 G2 MT Business PC
HP ProDesk 498 G2 MT Business PC
HP ProDesk 400 G2 MT Business PC
HP EliteDesk 700 G1 SFF Business PC
HP EliteDesk 700 G1 MT Business PC
HP EliteDesk 705 G1 MT Business PC
HP EliteDesk 705 G1 SFF Business PC
HP EliteOne 705 G1 23-inch Non-Touch AiO PC
HP ProDesk 405 G2 MT Business PC
HP ProDesk 485 G2 MT Business PC
HP EliteDesk 705 G1 DM Business PC
HP EliteDesk 800 G1 DM Business PC
HP ProDesk 600 G1 DM Business PC
HP MP4 Model 4200 Digital Signage Player
HP 280 G1 Business PC
HP Pro 3500 Series G2 MT PC
HP Pro 3500 Series MT G2 PC
HP MP9 Model 9000 Digital Signage Player
HP RP2 Retail System, Model 2020
HP RP2 Retail System, Model 2030
HP RP2 Retail System, Model 2000
HP 202 G2 MT Business PC
HP 200 G1 MT Business PC
Sprout Immersive Computer 23-sxxx
HP 18 AiO Business PC
HP 18 AiO Business PC
HP 260 G1 DM Business PC
HP ProOne 400 G1 AiO Business PC (21.5" Touch)
HP 20" ProOne 400 G1 AiO Business PC
HP ProDesk 400 G1 SFF Business PC
HP EliteDesk 800 G1 USDT Business PC
HP ProDesk 600 G1 SFF Business PC
HP ProDesk 600 G1 TWR Business PC
HP ProDesk 680 G1 TWR Business PC
HP EliteOne 800 G1 AiO Business PC
HP EliteOne 800 G1 Touch AiO Business PC
HP ProDesk 408 G1 MT Business PC
HP ProOne 600 G1 AiO Business PC
HP ProDesk 490 G1 MT Business PC
HP ProDesk 498 G1 MT Business PC
HP EliteDesk 800 G1 TWR Business PC
HP EliteDesk 880 G1 TWR Business PC
HP ProDesk 400 G1 MT Business PC
HP EliteDesk 800 G1 SFF Business PC
HP 202 G1 MT Business PC
HP ProDesk 485 G1 MT Business PC
HP ProDesk 405 G1 MT Business PC
HP 1155 AiO Business PC
HP Compaq Pro 6305 MT Business PC
HP Compaq Pro 6305 SFF Business PC
HP RP3 Retail System Model 3100
HP SignagePlayer MP6
MP6 Digital Signage Player
HP 286 Pro G2 MT Business PC
HP 280 G2 MT Business PC
HP 288 Pro G2 MT
HP 280 Pro G2 MT
HP 280 Pro G2 MT Business PC
HP 285 Pro G2 MT Business PC
HP 285 G2 MT Business PC
HP ENVY Pro Curved All-in-One PC
HP Z1 G3 24in AiO Non-Touch Workstation
HP 110-axx Desktop PC
HP ENVY 700-0xx PC
HP ENVY Phoenix 810-0xx PC
HP Pavilion Mini Desktop 300-0xx
HP Stream Mini Desktop 200-0xx
HP Pavilion Slimline 400-0xx PC
HP Pavilion 500-0xx PC
HP Pavilion 500-axx PC
HP Pavilion 22-a0xx All-in-One PC
HP ENVY 750-0xx Desktop PC
HP ENVY xxxx PC
HP Envy 27-m0xx All-in-One PC
HP 20-r0xx All-in-One PC
HP Pavilion 550-0xx Desktop PC
HP Pavilion xxxx PC
HP Pavilion 550-axx Desktop PC
HP 251-0xx Desktop PC
HP 20-e0xx All-in-One
HP Pavilion 23-q0xx All-in-One PC
HP 23-r0xx All-in-One PC
HP Slimline Desktop PC
HP Pavilion 27-n0xx All-in-One PC
HP Envy Curved 34-a0xx All-in-One PC
HP Envy Curved All-in-One PC(Skydive-US)
HP ENVY Phoenix 850-0xx Desktop PC
Compaq 230-axx Desktop PC
HP xxxx
HP 251-axx Desktop PC
HP Pav xxxx PC
HP Slimline 450-0xx Desktop PC
HP Slimline 450-axx Desktop PC
HP 22-30xx All-in-One PC
HP ENVY 24-m0xx All-in-One PC
HP Slimline xxxx PC
HP Z240 Tower BR Workstation
HP Z240 Tower Workstation
HP Z240 SFF BR Workstation
HP Z240 SFF Workstation
HP Z228 Microtower Workstation
HP 23-g0xx PC
HP 23-h0xx PC
CQ 18-40xx PC
HP 110-0xx Desktop PC
HP 18-50xx PC
HP 19-20xx PC
HP 20-20xx PC
HP 21-h0xx PC
HP Pavilion 23-p0xx All-in-One PC
HP ENVY 23-nxxx All-in-One PC Beats SE
HP Envy 27-xxx Recline AIO PC
CQ 100-0xx Desktop PC
HP ENVY Recline 23-xxx All-in-One PC
HP Pavilion 21 AiO PC
HP 22-20xx All-in-One PC
HP 100
HP ENVY xxxx All-in-One PC
HP Z640 Workstation
HP Z840 Workstation
HP Z440 Workstation
HP Z230 Tower BR Workstation
HP Z230 Tower Workstation
HP Z230 SFF Workstation
HP Z1 G2 Touch Workstation
Sprout Pro by HP G2 (L9.9 AMS)
Sprout Pro by HP G2 (L9.9 EMEA)
Sprout Pro by HP G2 (L9.9 LA)
Sprout Pro by HP G2 (L9.9 EM)
Sprout Pro by HP G2 (L10)
HP 280 Pro G1 MT
HP 280 G1 MT
HP 406 MT
HP Z2 Mini G3 Performance Workstation
HP 280 G2 SFF Business PC
HP Z238 Microtower Workstation
paolotest
HP t730 Thin Client
HP t420 Thin Client
HP 120 Desktop PC
HP Slate 17 Portable AIO
HP All-in-One 19-xxxx PC
HP 180
HP xxxx All-in-One PC
HP ElitePad 1000 G2
HP t620 PLUS Quad Core TC
HP t620 Dual Core TC
HP t620 PLUS Dual Core TC
HP t620 Quad Core TC
HP t520 Flexible Series Thin Client
HP 23" TouchSmart 23-f2XX PC
HP 20" XXX
HP 20-xxxx All-in-One
HP 20" TouchSmart 20-f2xx PC
HP Envy Recline 23-xxx Touchsmart Beats SE AIO PC
HP Pavilion 23 AIO PC
HP Pavilion 23 All-in-One PC
HP t820 Flexible Thin Client
HP xxxx Desktop PC
HP Pavilion xxxx Desktop PC
HP Pavilion 24-xxxx All-in-One PC
HP Pavilion 27-xxxx All-in-One PC
HP ENVY xxxx Desktop PC

OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8 Chinese Market 32 Edition
Microsoft Windows 8 Chinese Market 64 Edition
Microsoft Windows 8 Emerging Markets 32 Edition
Microsoft Windows 8 Emerging Markets 64 Edition
Microsoft Windows 8 Enterprise 32 Edition
Microsoft Windows 8 Enterprise 64 Edition
Microsoft Windows 8 Multi-Language 32 Edition
Microsoft Windows 8 Multi-Language 64 Edition
Microsoft Windows 8 Professional 32 Edition
Microsoft Windows 8 Professional 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
Microsoft Windows Embedded 8.0 Industry 32-Bit
Microsoft Windows Embedded 8.0 Industry 64-Bit
Microsoft Windows Embedded 8.1 Industry 32-Bit
Microsoft Windows Embedded 8.1 Industry 64-Bit
Microsoft Windows Embedded POSReady
Microsoft Windows Embedded POSReady 7 32-Bit
Microsoft Windows Embedded POSReady 7 64-Bit
Microsoft Windows Embedded Standard 7 64
Microsoft Windows Embedded Standard 7E 32-Bit
Microsoft Windows Embedded Standard 7E 64-Bit
Microsoft Windows Embedded Standard 7P 32-Bit
Microsoft Windows Embedded Standard 7P 64-Bit
Microsoft Windows Embedded Standard 8 32-Bit
Microsoft Windows Embedded Standard 8 64-Bit
Microsoft Windows Vista Business 32 Edition
Microsoft Windows Vista Business 64 Edition
Microsoft Windows Vista Enterprise 32 Edition
Microsoft Windows Vista Enterprise 64 Edition
Microsoft Windows Vista Home Basic 32 Edition
Microsoft Windows Vista Home Basic 64 Edition
Microsoft Windows Vista Home Premium 32 Edition
Microsoft Windows Vista Home Premium 64 Edition
Microsoft Windows Vista Starter 32 Edition
Microsoft Windows Vista Ultimate 32 Edition
Microsoft Windows Vista Ultimate 64 Edition
Microsoft Windows XP Home Edition
Microsoft Windows XP Media Center Edition
Microsoft Windows XP Professional
Microsoft Windows XP Professional x64 Edition
Microsoft Windows XP Tablet PC Edition

LANGUAGE(S): Global

ENHANCEMENTS:
- Added sample rate detection for the Audio Playback Test to choose either
44.1KHz or 48KHz sample rate automatically.
- Added global icon on main menu to allow users to navigate to the language
selection menu incase of a wrong language selection.
- Added DIMM ID support for new Intel Kabylake Processors.
- Added "Test Again" button on the result screen of the Optical Driver Test.
- Added keyboard changes to support YunOS keyboard layouts.
- Added headphone lables for new systems so it is easier for users to follow.
- Improved the Optical Drive Test for AMI and Insyde BIOS.
- Updated HP copyright information.

FIXES:
- Fixed issue regarding USB ODD information displaying on Storage Information
page.
- Fixed issue regarding Diags not identifying Micron SSD in Raid mode.
- Fixed issue with component Webcam Test not available on Zeus platform.

PREREQUISITES:
- You must be logged on as an administrator to install this update.
- You must have a Microsoft Windows operating system.

HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.


Copyright (c) 2016 HP Development Company, L.P.