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TITLE: |
HP Support Assistant Software |
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VERSION: |
6.1.12.1 REV: A |
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DESCRIPTION: |
This package provides the HP Support Assistant Software for the supported notebook models and operating systems. HP Support Assistant offers a single location for your computer support needs - enabling you to automate and schedule maintenance, troubleshoot issues, find information about your computer and related topics, and get assistance using self-help options or by contacting HP. |
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PURPOSE: |
Critical |
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SoftPaq NUMBER: |
sp54620 |
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SUPERSEDES: |
sp54373 |
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EFFECTIVE DATE: |
September 09, 2011 |
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CATEGORY: |
Utility - Tools |
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SSM SUPPORTED: |
NO |
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PRODUCT TYPE(S): |
Notebooks |
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HARDWARE PRODUCT MODEL(S): |
Compaq 320 Notebook PC Compaq 321 Notebook PC Compaq 325 Notebook PC Compaq 326 Notebook PC Compaq 420 Notebook PC Compaq 421 Notebook PC Compaq 435 Notebook PC Compaq 436 Notebook PC Compaq 510 Notebook PC Compaq 511 Notebook PC Compaq 515 Notebook PC Compaq 516 Notebook PC Compaq 610 Notebook PC Compaq 615 Notebook PC Compaq 620 Notebook PC Compaq 621 Notebook PC Compaq Mini 10 NetBook PC Compaq Mini 110 NetBook PC Compaq Mini CQ10 NetBook PC Compaq Presario CQ32 Notebook PCSeries Compaq Presario CQ35 Notebook PCSeries Compaq Presario CQ40 Notebook PCSeries Compaq Presario CQ41 Notebook PCSeries Compaq Presario CQ43 Notebook PCSeries Compaq Presario CQ45 Notebook PCSeries Compaq Presario CQ57 Notebook PCSeries Compaq Presario CQ58 Notebook PCSeries HP 1000 Notebook PC HP 2000 Notebook PC HP 3115m Notebook PC HP 420 Notebook PC HP 421 Notebook PC HP 425 Notebook PC HP 430 Notebook PC HP 431 Notebook PC HP 435 Notebook PC HP 450 Notebook PC HP 455 Notebook PC HP 620 Notebook PC HP 625 Notebook PC HP 630 Notebook PC HP 631 Notebook PC HP 635 Notebook PC HP Compaq 2230s Notebook PC HP Compaq 2510p Notebook PC HP Compaq 2710p Notebook PC HP Compaq 6515b Notebook PC HP Compaq 6520s Notebook PC HP Compaq 6530b Notebook PC HP Compaq 6530s Notebook PC HP Compaq 6531s Notebook PC HP Compaq 6535b Notebook PC HP Compaq 6535s Notebook PC HP Compaq 6710b Notebook PC HP Compaq 6710s Notebook PC HP Compaq 6715b Notebook PC HP Compaq 6715s Notebook PC HP Compaq 6730b Notebook PC HP Compaq 6730s Notebook PC HP Compaq 6735b Notebook PC HP Compaq 6735s Notebook PC HP Compaq 6830s Notebook PC HP Compaq 6910p Notebook PC HP Compaq 8510p Notebook PC HP Compaq 8510w Mobile Workstation HP Compaq 8710p Notebook PC HP Compaq 8710w Mobile Workstation HP EliteBook 2170p Notebook PC HP EliteBook 2530p Notebook PC HP EliteBook 2540p Notebook PC HP EliteBook 2560p Notebook PC HP EliteBook 2570p Notebook PC HP EliteBook 2730p Notebook PC HP EliteBook 2740p Tablet PC HP EliteBook 2760p Notebook PC HP EliteBook 6930p Notebook PC HP EliteBook 8440p Notebook PC HP EliteBook 8440w Mobile Workstation HP EliteBook 8460p Notebook PC HP EliteBook 8460w Mobile Workstation HP EliteBook 8470p Notebook PC HP EliteBook 8470w Mobile Workstation HP EliteBook 8530p Notebook PC HP EliteBook 8530w Mobile Workstation HP EliteBook 8540p Notebook PC HP EliteBook 8540w Mobile Workstation HP EliteBook 8560p Notebook PC HP EliteBook 8560w Mobile Workstation HP EliteBook 8570p Notebook PC HP EliteBook 8570w Mobile Workstation HP EliteBook 8730w Mobile Workstation HP EliteBook 8740w Mobile Workstation HP EliteBook 8760w Mobile Workstation HP EliteBook 8770w Mobile Workstation HP ENVY 14 HP ENVY 14 SPECTRE HP ENVY 15 HP ENVY 17 HP ENVY 4 HP ENVY 6 HP ENVY ENVY17 HP Folio 13 Notebook PC HP Folio 13-2000 Notebook PC HP G32 Notebook PC HP G62 Notebook PC HP G72 Notebook PC HP HDX 18 Entertainment PC HP Mini 110 NetBook PC HP Mini 1104 HP Mini 210 NetBook PC HP Mini 5101 HP Mini 5102 HP Mini 5103 HP Pavilion dm1 Notebook PC Series HP Pavilion dm4 Notebook PC Series HP Pavilion dv3 Notebook PC Series HP Pavilion dv3500 Notebook PC Series HP Pavilion dv4 Notebook PC Series HP Pavilion dv5 Notebook PC Series HP Pavilion dv6 Notebook PC Series HP Pavilion dv7 Notebook PC Series HP Pavilion dv8 Notebook PC Series HP Pavilion g4 Notebook PC Series HP Pavilion g6 Notebook PC Series HP Pavilion g7 Notebook PC Series HP Pavilion m6 Notebook PC Series HP ProBook 4310s Notebook PC HP ProBook 4311s Notebook PC HP ProBook 4320s Notebook PC HP ProBook 4321s Notebook PC HP ProBook 4325s Notebook PC HP ProBook 4326s Notebook PC HP ProBook 4340s Notebook PC HP ProBook 4341s Notebook PC HP ProBook 4410s Notebook PC HP ProBook 4411s Notebook PC HP ProBook 4415s Notebook PC HP ProBook 4416s Notebook PC HP ProBook 4420s Notebook PC HP ProBook 4421s Notebook PC HP ProBook 4425s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC HP ProBook 4445s Notebook PC HP ProBook 4446s Notebook PC HP ProBook 4510s Notebook PC HP ProBook 4515s Notebook PC HP ProBook 4520s Notebook PC HP ProBook 4525s Notebook PC HP ProBook 4540s Notebook PC HP ProBook 4545s Notebook PC HP ProBook 4710s Notebook PC HP ProBook 4720s Notebook PC HP ProBook 4740s Notebook PC HP ProBook 5220m Notebook PC HP ProBook 5310m Notebook PC HP ProBook 5320m Notebook PC HP ProBook 5330m Notebook PC HP ProBook 6360b Notebook PC HP ProBook 6440b Notebook PC HP ProBook 6445b Notebook PC HP ProBook 6450b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6460b Notebook PC HP ProBook 6465b Notebook PC HP ProBook 6470b Notebook PC HP ProBook 6540b Notebook PC HP ProBook 6545b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6555b Notebook PC HP ProBook 6560b Notebook PC HP ProBook 6565b Notebook PC HP ProBook 6570b Notebook PC HP Slate 2 Notebook PC |
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OPERATING SYSTEM(S): |
Microsoft Windows 7 Enterprise 32 Edition Microsoft Windows 7 Enterprise 64 Edition Microsoft Windows 7 Home Basic 32 Edition Microsoft Windows 7 Home Basic 64 Edition Microsoft Windows 7 Home Premium 32 Edition Microsoft Windows 7 Home Premium 64 Edition Microsoft Windows 7 Professional 32 Edition Microsoft Windows 7 Professional 64 Edition Microsoft Windows 7 Starter 32 Edition Microsoft Windows 7 Ultimate 32 Edition Microsoft Windows 7 Ultimate 64 Edition |
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LANGUAGE(S): |
Global |
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ENHANCEMENTS: |
- Provides a new content viewer that is compatible with Html and Maml formats. - Provides optimized reporting in the HP Product Improvement Program. - Provides HP Rapid Connect which allows a support agent to access the system after receiving approval from the customer. - Provides revised Frequent Asked Questions. |
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FIXES: |
- Includes several break-fixes from the previous version. |
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HOW TO USE: |
1. Download the file by clicking the "Download" or "Obtain Software" button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved). 2. Double-click the downloaded file and follow the on-screen instructions. Copyright (c) 2011 Hewlett-Packard Development Company, L.P. |