Information about your HP inkjet printer driver software for Mac OS X

Contents

1. Support and software updates on the Web

2. Known issues

3. Other printing tips

4. Notes about specific applications

5. Getting More Information

6. Legal statements

 

1. Support and software updates on the Web

 

For information on HP's support of Mac OS X, go to:

 

http://www.hp.com/go/mac-connect

 

and select the Mac OS X link.

 

HP recommends installing the latest Mac OS updates from Apple. For the latest Mac OS X news from Apple, click on the "@" icon in the dock (the dockling titled "Apple - Mac OS X").

 

HP is constantly updating and improving our printer software. For the best performance from your HP inkjet printer, you should check to ensure that you are using the latest software release.

 

2. Known issues

 

When adding an AppleTalk or TCP/IP printer in Print Setup Utility (or Print Center on Mac OS X versions prior to 10.3), displaying the list of printers may take several seconds to complete.

 

Printer Sharing -- The driver on both the client and server computers should be the same version. Use of different driver versions may result in unexpected print outputs and/or applications quitting.

 

On Mac OS X versions prior to10.3:

- Automatic two sided printing may not work properly on documents with an odd number of pages for some printers

- The print dialog’s “Preview" function will not reflect many print settings, including layout, borders, print quality, page size and color selections.

- Printer status information may be intermittent at times. All users should make sure that the printer is properly connected and ready for printing before starting a print job.

 

Unable to view HP printer help in the Help Viewer

 

A version of the printer’s user guide is available in the Help Viewer. However, if you open the printer’s user guide in the Help Viewer and see a blank window, the Help Viewer preferences files or cache might be corrupted.

 

To fix the corrupted preferences or cache, complete the following steps:

 

  1. Quit Help Viewer if it is open.
  2. Open your Home > Library > Preferences folder.
  3. If this folder contains any of the following files, move the file to the Trash:

com.apple.help.plist

com.apple.helpui.plist

com.apple.helpviewer.plist

  1. Open your Home > Library > Caches folder.
  2. Move the com.apple.helpui folder to the Trash.
  3. Empty the Trash.

 

Note: The next time you open Help Viewer, the Library menu or the Help Center might list Help for only a few applications. However, the next time you open applications that provide Help in the Help Viewer, the Help will again be listed in the Library menu or Help Center.

 

 

 

3. Other printing tips

 

Mac OS X does not automatically select the printer specific Page Setup settings for the selected printer. You may need to go to page setup for each document and select your printer. This will ensure correct margins on the print jobs from your HP Inkjet printer.

For faster printing, try turning off Digital Photography in the printer driver settings.

 

 

4. Notes about specific applications

 

The following list describes some special situations that you should be aware of when working with specific applications. (There may be other problems with these applications or with other applications not mentioned in this document.)  If you have problems, contact the publisher of the application. In some cases a newer, more compatible version of the software maybe available.

Adobe® Illustrator

The print dialog’s “Preview" feature does not function.

Appleworks

On Mac OS X 10.2.x, printing from Appleworks templates gives incorrect page margins.

FreeHand

To print in landscape orientation use the Inspector/Document menu item and not the page setup dialog.

Preview and Text Edit

These applications will attempt to scale images and text to fit your page size.  If the accuracy of the printed image size is important, use another application.

Printing page ranges does not work correctly. This is a defect in the application. For printing page ranges, use Adobe Reader.

 

 

5. Getting more information

Setup Poster

Contains easy-to-follow illustrations to quickly set up your printer.

 

Getting Started Guide

Contains easy-to-follow instructions and illustrations to quickly set up your printer and identify printer parts, as well as information about common control panel messages and troubleshooting information.

 

User's Guide

Contains product and support information.

 

It is available as a PDF file(User Guide.pdf) in the Docs folder on the Starter CD. It is also installed on the computer and is available from the Help Center.

 

Website

http://www.hp.com/support/links to the HP Support website for the latest printer software, product, operating system, support, and other information.

 

 

6. Legal statements

Trademark notices

Adobe is a trademark of Adobe Systems Incorporated.

Copyright

© 2005 Copyright Hewlett-Packard Development Company, L.P.

 

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

 

The information contained herein is subject to change without notice.

 

The only warranties for Products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.