Paper Jam at the Paper Exit Area  
 
 


If you cannot see the flash animation, click here
 
   Open and close the front cover. The jammed paper is automatically ejected from the printer.

   Gently pull the paper out of the output tray. If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step.

   Open the rear cover.

   If you see the jammed paper, push the pressure lever on each side up and remove the paper. Skip to step 9. If you still do not see the paper, go to the next step.

   Release the white strip, the rear cover stopper, and fully open the rear cover, as shown.

   Unfold the duplex guide fully.

   While pushing the fuser lever to the right, open the fuser door.

   Pull the jammed paper out. If the jammed paper does not move when you pull, push the pressure lever on each side up to loose the paper, and then remove it.

   Return the lever, door, stopper, and guide to their original position.

   Close the rear cover. Printing automatically resumes.