Operator Messages Manual

Chapter 53 Monitor Messages

The messages in this chapter are generated by the System Monitor subsystem. The subsystem ID displayed by these messages includes MON or ZMON as the subsystem name

NOTE: Messages 106 through 113 are applicable only to D-series RVUs.Negative-numbered messages are common to most subsystems. If you receive a negative-numbered message that is not described in this chapter, see Chapter 15.

If you receive other error messages from the System Monitor in addition to those listed below, contact your service provider and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



105

Unable to Open Operating System Image, File Error errnum

Cause  During a cold-load or reload operation, the sender processor monitor process could not access the operating-system images and returned the specified file-system error. Either the specified switch value is incorrect, or the subvolume specified by the system number doesn't contain an OSIMAGE file.

Effect  The system freezes with halt code %2002.

Recovery  Make sure that the cold-load switch value correctly specifies the system‑disk subchannel address and system number. You can load a previous system image and use FUP to find the correct system subvolume.

Contact your system manager.



106

TMDSAUTO Started

NOTE: This message is applicable only to D-series RVUs.

Cause  TMDSAUTO was started.

Effect  None.

Recovery  Informational message only; no corrective action is needed.



107

Failure Starting TMDSAUTO, PROCESS_CREATE_ Error pcerr, Error_Detail detail

NOTE: This message is applicable only to D-series RVUs.
pcerr

is a decimal number indicating the outcome of the process creation attempt. See the Guardian Procedure Errors and Messages Manual for the possible error return values.

detail

is a decimal number containing additional information about some classes of errors. See the Guardian Procedure Errors and Messages Manual to determine if the detail is meaningful for the error encountered.

Cause  A PROCESS_CREATE_ error occurred while TMDSAUTO was starting.

Effect  TMDSAUTO does not start.

Recovery  See Appendix D, for a brief explanation of the specified error. See the Guardian Procedure Calls Reference Manual for detailed information on the error and error detail.

Start the Tandem Maintenance Diagnostic System (TMDS) manually. The program file is TMDSAUTO and should be on the SYSnn subvolume. If it is missing, someone probably purged the file or something went wrong during installation.

If neither is the case, contact your service provider for the TMDS product and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



108

TMDSAUTO Process I/O Error, File Error errnum

NOTE: This message is applicable only to D-series RVUs.

Cause  The specified file-system error occurred while TMDSAUTO was reading its startup message.

Effect  TMDSAUTO does not start.

Recovery  Start TMDS manually. The program file is TMDSAUTO and should be on the SYSnn subvolume. If it is missing, someone probably purged the file, or something went wrong during installation.



109

COUP Started Successfully

NOTE: This message is applicable only to D-series RVUs.

Cause  The Configuration Utility Program (COUP) was started.

Effect  None.

Recovery  Informational message only; no corrective action is needed.



110

Failure Creating COUP, PROCESS_CREATE_ Error pcerr, Error Detail detail

NOTE: This message is applicable only to D-series RVUs.
pcerr

is a decimal number indicating the outcome of the process creation attempt. See the Guardian Procedure Errors and Messages Manual for the possible error return values.

detail

is a decimal number containing additional information about some classes of errors. See the Guardian Procedure Errors and Messages Manual to determine if the detail is meaningful for the error encountered.

Cause  The specified PROCESS_CREATE_ error occurred while the Configuration Utility Program (COUP) was starting.

Effect  COUP does not start.

Recovery  See Appendix D, for a brief explanation of the specified error. See the Guardian Procedure Calls Reference Manual for detailed information.

Start COUP manually. Check whether the program file, COUP, is on the SYSnn subvolume. Then contact your service provider for the COUP product and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



111

Failure opening coup process, File Error errnum

NOTE: This message is applicable only to D-series RVUs.
errnum

is a file system error. See the Guardian Procedure Errors and Messages Manual for detailed information.

Cause  The specified file system error can occur during one of the following:

  • The COUP process is being opened after a processor cold load or reload

  • The COUP process is reading its startup message after a processor cold load or reload

Effect  The online or dynamic system changes implemented by means of this COUP process are lost.

Recovery  Look up errnum in the Guardian Procedure Errors and Messages Manual, perform the required recovery, and repeat the processor cold load or reload procedure.



112

Failure Creating Cold Load Command Interpreter, PROCESS_CREATE_ Error pcerr, Error Detail detail

NOTE: This message is applicable only to D-series RVUs.
pcerr

is a decimal number indicating the outcome of the process creation attempt. See the Guardian Procedure Errors and Messages Manual for the possible error return values.

detail

is a decimal number containing additional information about some classes of errors. See the Guardian Procedure Calls Reference Manual to determine if the detail is meaningful for the error encountered.

Cause  A system-monitor process could not create the startup command interpreter during a system-load operation because of the specified PROCESS_CREATE_ error.

Effect  The system freezes with halt code %2003.

Recovery  See Appendix D, for a brief explanation of the specified error. See the Guardian Procedure Calls Reference Manual for detailed information on the specified error and error detail.

Make sure that your startup command interpreter exists on the system subvolume that you are loading. If it does not exist, load it onto the system subvolume, then restart the system load. If the startup command interpreter does exist on the subvolume, contact your service provider and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



113

Failure opening CIIN file during system load, File Error errnum

NOTE: This message is applicable only to D-series RVUs.
errnum

is a file system error. See the Guardian Procedure Errors and Messages Manual for detailed information.

Cause  The CONFTEXT file has an entry requiring reading of the CIIN file and an error has been encountered when opening this file.

Effect  The initial TACL process is started and left in the logged off state. Therefore, the commands in the CIIN file are not executed.

Recovery  If the CONFTEXT file has a CIIN entry, the CIIN file must be present in the sysnn subvolume. Ensure that the file is present. At the TACL prompt, LOGON to the system as the SUPER.SUPER user and complete the system startup process by obeying the CIIN file. See the TACL Reference Manual for information about the TACL commands: LOGON and OBEY.



114

MESSAGE OR MESSAGES Pipe Server started successfully.

Cause  The Open System Services (OSS) Pipe Server process was started.

Effect  None.

Recovery  Informational message only; no corrective action is needed.



115

OSS File Manager started successfully.

Cause  The Open System Services (OSS) File Manager process was started.

Effect  None.

Recovery  Informational message only; no corrective action is needed.



116

Failure creating OSS Pipe Server, PROCESS_CREATE_ Error pcerr, Error_Detail detail.

pcerr

is a decimal number indicating the outcome of the process creation attempt. See the Guardian Procedure Errors and Messages Manual for the possible error return values.

detail

is a decimal number containing additional information about some classes of errors. See the Guardian Procedure Errors and Messages Manual to determine if the detail is meaningful for the error encountered.

Cause  A PROCESS_CREATE_ error occurred when the system monitor process attempted to start the Open System Services (OSS) Pipe Server.

Effect  The OSS Pipe Server does not start. The system may continue running with OSS disabled, or it may halt.

Recovery  See Appendix D, for a brief explanation of the specified error. See the Guardian Procedure Calls Reference Manual for detailed information on the specified error and error detail.

Take the corrective action needed, then reboot.



117

Failure creating OSS File Manager, PROCESS_CREATE_ Error pcerr, Error_Detail detail.

pcerr

is a decimal number indicating the outcome of the process creation attempt. See the Guardian Procedure Errors and Messages Manual for the possible error return values.

detail

is a decimal number containing additional information about some classes of errors. See the Guardian Procedure Errors and Messages Manual to determine if the detail is meaningful for the error encountered.

Cause  The specified PROCESS_CREATE_ error occurred when the system monitor process attempted to start the Open System Services (OSS) File Manager.

Effect  The OSS File Manager did not start. The system may continue running with OSS disabled, or it may halt.

Recovery  See Appendix D, for a brief explanation of the specified error. See the Guardian Procedure Calls Reference Manual for detailed information on the specified error and error detail.

Take the corrective action needed, then reboot.



120

OSS Installation error: Pipe Server and File Manager not both present

Cause  Either the Open System Services (OSS) Pipe Server program file or the OSS File Manager program file is missing from the SYSnn subvolume.

NOTE: When both files are missing, no message is printed. This case is normal for a system in which Open System Services are not required.

Effect  The OSS Pipe Server and File Manager did not start. The system performs a system load, but cannot run OSS programs.

Recovery  The program files for the OSS Pipe Server and the OSS File Manager are OSSPS and OSSFM, respectively. Make sure that both these files are present in the SYSnn subvolume, then reboot.



121

OSS Socket Agent started successfully

Cause  The OSS socket transfer agent process was started. This process is given the name $ZTAnn, where nn is the processor number.

Effect  None.

Recovery  This is an informational message only; no corrective action is needed.



122

Failure starting OSS Socket Agent, PROCESS_CREATE_ error pcerr, error detail detail

pcerr

is a decimal number indicating the outcome of the process creation attempt. See the Guardian Procedure Errors and Messages Manual for the possible error return values.

detail

is a decimal number containing additional information about some classes of errors. See the Guardian Procedure Errors and Messages Manual to determine if the detail is meaningful for the error encountered.

Cause  A PROCESS_CREATE_ error occurred when the system monitor attempted to start the OSS socket transport agent.

Effect  The OSS socket transport agent does not start. The system continues running with OSS sockets disabled.

Recovery  The program file for the OSS socket transport agent is $SYSTEM.SYSnn.OSSTA, where nn is a two-digit octal integer that identifies the subvolume from which the system was loaded. It is run with a process name of $ZTAnn, where nn is the processor number.

Take the corrective action needed to allow this program to run. The preferred recovery action is to reload or reboot the processor in which the startup failed. The system monitor then automatically attempts a restart.

A less desirable alternative is to restart the OSS socket transport agent manually by logging on as the super ID and running the OSSTA program in the desired processor with the process of $ZTAnn, where nn is the processor number.



123

OSS Terminal Helper started successfully

Cause  The OSS terminal helper server process was started. This process is given the name $ZTTnn, where nn is the processor number.

Effect  None.

Recovery  This is an informational message only; no corrective action is needed.



124

Failure creating OSS Terminal Helper, PROCESS_CREATE_ error pcerr, error detail detail

pcerr

is a decimal number indicating the outcome of the process creation attempt. See the Guardian Procedure Errors and Messages Manual for the possible error return values.

detail

is a decimal number containing additional information about some classes of errors. See the Guardian Procedure Errors and Messages Manual to determine if the detail is meaningful for the error encountered.

Cause  A PROCESS_CREATE_ error occurred when the system monitor attempted to start the OSS terminal helper server process.

Effect  The OSS terminal helper server process does not start. The system continues running with OSS nonblocking terminal input/output disabled.

Recovery  The program file for the OSS terminal helper server process is $SYSTEM.SYSnn.OSSTH, where nn is a two-digit octal integer that identifies the subvolume from which the system was loaded. It is run with a process name of $ZTTnn, where nn is the processor number.

Take the corrective action needed to allow this program to run. The preferred recovery action is to reload or reboot the processor in which the startup failed. The system monitor then automatically attempts a restart.

A less desirable alternative is to restart the OSS terminal helper server process manually by logging on as the super ID and running the OSSTH program in the desired processor with the process of $ZTTnn, where nn is the processor number.



125

OSS Server Process started successfully

Cause  The system monitor successfully started the OSS Server Process (OSP).

Effect  None.

Recovery  This is an informational message only; no corrective action is needed.



126

Failure creating OSS Server Process, PROCESS_CREATE_ error pcerr, error detail detail

pcerr

is a decimal number indicating the outcome of the process creation attempt. See the Guardian Procedure Errors and Messages Manual for the possible error return values.

detail

is a decimal number containing additional information about some classes of errors. See the Guardian Procedure Errors and Messages Manual to determine if the detail is meaningful for the error encountered.

Cause  The system monitor could not start the OSS Server Process (OSP) process as part of starting the processor.

Effect  The OSP process does not start. Pthreads applications that use thread-aware functions for OSS regular files might experience degraded performance when running in the processor that generated this error.

Recovery  Move applications that use thread-aware regular file I/O to other processors.

Contact your service provider and provide all relevant information:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



127

OSS Socket Local Server 2 started successfully

Cause  An OSS AF_UNIX Release 2 local server 2 process was started in the processor indicated by the server process name.

Effect  The process is given the name $ZLSnn, where nn is the processor number.

Recovery  Informational message only; no corrective action is needed.



128

Failure creating OSS Socket Local Server 2 Process. PROCESS_CREATE_ error pcerr, error detail detail

pcerr

is a decimal number indicating the outcome of the process creation attempt. See the Guardian Procedure Errors and Messages Manual for the possible error return values.

detail

is a decimal number containing additional information about some classes of errors. See the Guardian Procedure Errors and Messages Manual to determine if the detail is meaningful for the error encountered.

Cause  A PROCESS_CREATE_ error occurred when the system monitor attempted to start the OSS local server 2 process $ZLSnn, where nn is the processor number.

NOTE: This message is not sent if the program file $SYSTEM.SYSnn.OSSLS2 is missing.

Effect  The OSS local server 2 server does not start. Applications that use AF_UNIX sockets might encounter errors.

Recovery  The program file for the OSS AF_UNIX local server 2 (LS2) server is $SYSTEM.SYSnn.OSSLS2, where nn is a two-digit octal integer that identifies the subvolume from which the system was loaded. It is run with a process name of $ZLSnn, where nn is the processor number.

Take the corrective action needed to allow this program to run:

  1. Restart the server manually using the SCF command:

    start server $ZPMON.$ZLSnn

    where nn is the processor number.

  2. If starting the server manually fails, reload the processor in which the startup failed.

    The system monitor then automatically attempts to start the server.