Operator Messages Manual

Chapter 37 FASTPTCP Messages

The messages in this chapter are generated by the FASTPTCP subsystem. FASTPTCP generates tokenized EMS messages on the $0 collector. These messages cannot be redirected to another EMS collector. FASTPTCP messages are identified by the owner/subsystem names: TANDEM.FASTPTCP. The SSID number is 240 and the three-letter management code is FSP. The ZSPIDEF file defining FASTPTCP events is named ZFSDDL.




	NOTE: Negative-numbered messages are common to most subsystems. If you receive a negative-numbered message, see Chapter 15.

1

proc-name Fastptcp start parm-val parm %vproctime

`proc-name`	is the process name of the FASTPTCP process.
`parm-val`	is the PARM value (in octal) from the Spoolcom PRINT command.
`vproctime`	is the VPROC version information and binder timestamp of the FASTPTCP program object file.

Cause This message indicates that the FASTPTCP process has been started by the Spooler and is generated only when bit 14 (%2) of PRINT PARM is set.

Effect None; this message is an informational message only.

Recovery Informational message only; no corrective action is needed.

2

proc-name Fastptcp stop

proc-name

is the process name of the FASTPTCP process.

Cause The FASTPTCP process is stopping after being idle for two minutes. This message is generated only when bit 14 (%2) of PRINT PARM is set.

Effect None; this message is an informational message only.

Recovery FASTPTCP is automatically restarted by the Spooler when another job is ready to print.

3

proc-name DEV: device-name Job #job-num start

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`job-num`	is the job number.

Cause The FASTPTCP process started printing a job. This message is generated only when bit 14 (%2) of PRINT PARM is set and is displayed only in EMS event format.

Effect None; this message is an informational message only.

Recovery Informational message only; no corrective action is needed.

4

proc-name DEV: device-name Job #job-num complete, bytes byte-count

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`job-num`	is the job number.
`byte-count`	is the approximate number of bytes sent to the device. This count includes any formatting characters, such as carriage returns and line feeds, added by FASTPTCP.

Cause The FASTPTCP process successfully finished printing a job. This message is generated only when bit 14 (%2) of PRINT PARM is set and is displayed only in EMS event format.

Effect None; this message is an informational message only.

Recovery Informational message only; no corrective action is needed.

5

proc-name Internal Error 2: %param2, %param3

`proc-name`	is the process name of the FASTPTCP process.
`param2, param3`	are parameters that further describe the internal error.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

6

proc-name Internal Error 3: %param2

`proc-name`	is the process name of the FASTPTCP process.
`param2`	is a parameter that further describes the internal error.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

7

proc-name Internal Error 6: No PCB ready or paused

proc-name

is the process name of the FASTPTCP process.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

8

proc-name Internal Error 8: Invalid message %param2

`proc-name`	is the process name of the FASTPTCP process.
`param2`	is a parameter that further describes the internal error.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

9

proc-name Internal Error 9: %param2 param3

`proc-name`	is the process name of the FASTPTCP process.
`param2, param3`	are parameters that further describe the internal error.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

10

proc-name Internal Error 12: param2, %param3

`proc-name`	is the process name of the FASTPTCP process.
`param2, param3`	are parameters that further describe the internal error.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

11

proc-name Internal Error 14: $Receive open error param2

`proc-name`	is the process name of the FASTPTCP process.
`param2`	is a parameter that further describes the internal error.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

12

proc-name Internal Error 15: $Receive read error param2

`proc-name`	is the process name of the FASTPTCP process.
`param2`	is a parameter that further describes the internal error.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

13

proc-name Internal Error 17: Seg id param2

`proc-name`	is the process name of the FASTPTCP process.
`param2`	is a parameter that further describes the internal error.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

14

proc-name Internal Error 18

proc-name

is the process name of the FASTPTCP process.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

15

proc-name Internal Error 19: Seg id param2

`proc-name`	is the process name of the FASTPTCP process.
`param2`	is a parameter that further describes the internal error.

Cause An unexpected internal error condition was detected within the FASTP network print process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

16

proc-name Internal Error 20: Definepool error param2

`proc-name`	is the process name of the FASTPTCP process.
`param2`	is a parameter that further describes the internal error.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

17

proc-name Internal Error 21: Seg id param2

`proc-name`	is the process name of the FASTPTCP process.
`param2`	is a parameter that further describes the internal error.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

18

proc-name Internal Error 22

proc-name

is the process name of the FASTPTCP process.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

19

proc-name Internal Error 23: Seg id param2

`proc-name`	is the process name of the FASTPTCP process.
`param2`	is a parameter that further describes the internal error.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

20

proc-name Internal Error 24

proc-name

is the process name of the FASTPTCP process.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

21

proc-name Internal Error 25: Seg id param2

`proc-name`	is the process name of the FASTPTCP process.
`param2`	is a parameter that further describes the internal error.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

22

proc-name Internal Error 26: Stack param2 too large (param3), Dev = param4

`proc-name`	is the process name of the FASTPTCP process.
`param2, param3, param4`	are parameters that further describe the internal error.

Cause An unexpected internal error condition was detected within the FASTPTCP process.

Effect The FASTPTCP process abends and might create a ZZSAnnnn Saveabend file.

Recovery Use the Spoolcom DEV command to restart the device. (Depending on the device configuration, the device might restart automatically.) If the error persists, or the cause of the error is unknown, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

23

proc-name Print process must have valid spooler in IN file

proc-name

is the process name of the FASTPTCP process.

Cause Because FASTPTCP processes are started automatically by the Spooler supervisor using the name configured through Spoolcom PRINT, this message can only occur when the FASTPTCP process has been improperly started. The most likely cause is that the TACL RUN command was inadvertently used.

Effect The FASTPTCP process stops.

Recovery Do not use TACL RUN commands for FASTPTCP processes; use the normal Spooler mechanism. If the error persists, contact your service provider. Starting and troubleshooting the FASTPTCP process is described in detail in the Spooler FASTP Network Print Processes Manual.

24

proc-name Unable to OPEN Spool Supervisor, Err: file-err on supervisor

`proc-name`	is the process name of the FASTPTCP process.
`file-err`	is the file-system error returned by the Guardian OPEN procedure. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.
`supervisor`	is the name of the Spooler supervisor process.

Cause Because FASTPTCP processes are started automatically by the Spooler supervisor using the name configured through Spoolcom PRINT, this message can only occur when the FASTPTCP process has been improperly started. The most likely cause is that the TACL RUN command was inadvertently used.

Effect The FASTPTCP process stops.

Recovery Do not use TACL RUN commands for FASTPTCP processes; use the normal Spooler mechanism. If the error persists, contact your service provider. Starting and troubleshooting the FASTPTCP process is described in detail in the Spooler FASTP Network Print Processes Manual.

25

proc-name Error nnnnnn from PRINTINIT on supervisor

`proc-name`	is the process name of the FASTPTCP process.
`nnnnnn`	is an octal return code from the relevant Spooler system operation. These return codes are defined in the Spooler Programmer’s Guide.
`supervisor`	is the name of the Spooler supervisor process.

Cause The FASTPTCP process received an unexpected return code from the Spooler system procedure PRINTINIT.

Effect The status of the print job and the device is indeterminate.

Recovery If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

26

proc-name Error: %nnnnnn from PRINTREADCOMMAND

`proc-name`	is the process name of the FASTPTCP process.
`nnnnnn`	is an octal return code from the relevant Spooler system operation. These return codes are defined in the Spooler Programmer’s Guide.

Cause The FASTPTCP process received an unexpected return code from the Spooler system procedure PRINTREADCOMMAND.

Effect The status of the print job and the device is indeterminate.

Recovery If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

27

proc-name Error: %nnnnnn from PRINTCOMPLETE on supervisor

`proc-name`	is the process name of the FASTPTCP process.
`nnnnnn`	is an octal return code from the PRINTCOMPLETE operation. These return codes are defined in the Spooler Programmer’s Guide.
`supervisor`	is the name of the Spooler supervisor process.

Cause The FASTPTCP process received an unexpected return code from the Spooler system procedure PRINTCOMPLETE.

Effect The status of the print job and the device is indeterminate.

Recovery If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

28

proc-name Error: %nnnnnn from PRINTINFO

`proc-name`	is the process name of the FASTPTCP process.
`nnnnnn`	is an octal return code from the PRINTINFO operation. These return codes are defined in the Spooler Programmer’s Guide.

Cause The FASTPTCP process received an unexpected return code from the Spooler system procedure PRINTINFO.

Effect The status of the print job and the device is indeterminate.

Recovery If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

29

proc-name Error: %nnnnnn from PRINTSTATUS

`proc-name`	is the process name of the FASTPTCP process.
`nnnnnn`	is an octal return code from the PRINTSTATUS operation. These return codes are defined in the Spooler Programmer’s Guide.

Cause The FASTPTCP process received an unexpected return code from the Spooler system procedure PRINTSTATUS.

Effect The status of the print job and the device is indeterminate.

Recovery If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

30

proc-name Error: %nnnnnn from PRINTSTART

`proc-name`	is the process name of the FASTPTCP process.
`nnnnnn`	is an octal return code from the PRINTSTART operation. These return codes are defined in the Spooler Programmer’s Guide.

Cause The FASTPTCP process received an unexpected return code from the Spooler system procedure PRINTSTART.

Effect The status of the print job and the device is indeterminate.

Recovery If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

31

proc-name DEV:device-name Cannot allocate User Conversion Segment, Err: nnnn

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`nnnn`	is the status from SEGMENT_ALLOCATE_.

Cause The FASTPTCP process could not allocate a workspace for user conversion.

Effect No printing occurs, the Spooler job is requeued, and the Spooler device is placed offline.

Recovery If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

32

proc-name DEV:device-name Cannot obtain User Conversion buffer

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.

Cause The FASTPTCP process could not allocate a workspace for user conversion.

Effect No printing occurs, the Spooler job is requeued, and the Spooler device is placed offline.

Recovery If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

33

proc-name DEV:device-name USER_PRINTSTART2 returned USER Error %nnn

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`nnn`	is a status code returned by the USER_`PRINTSTART2` procedure.

Cause A user conversion routine returned a non-zero status value.

Effect Varies based on the user conversion routine.

Recovery Varies based on the user conversion routine. Consult the Guardian Procedure Calls Reference Manual for details. If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

34

proc-name DEV:device-name USER_PRINTSTART2 returned GUARDIAN Error %nnn

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`nnn`	is a status code returned by the USER_`PRINTSTART2` procedure.

Cause A user conversion routine returned a non-zero status value.

Effect Varies based on the user conversion routine.

Recovery Varies based on the user conversion routine. Consult the Guardian Procedure Calls Reference Manual for details. If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

35

proc-name DEV:device-name USER_PRINTREAD returned USER Error %nnn

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`nnn`	is a status code returned by the USER_PRINTREAD procedure.

Cause A user conversion routine returned a non-zero status value.

Effect Varies based on the user conversion routine.

Recovery Varies based on the user conversion routine. Consult the Guardian Procedure Calls Reference Manual for details. If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

36

proc-name DEV:device-name USER_PRINTINFO returned USER Error %nnn

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`nnn`	is a status code returned by the USER_PRINTINFO procedure.

Cause A user conversion routine returned a non-zero status value.

Effect Varies based on the user conversion routine.

Recovery Varies based on the user conversion routine. Consult the Guardian Procedure Calls Reference Manual for details. If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

37

proc-name DEV:device-name USER_PRINTINFO returned GUARDIAN Error %nnn

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`nnn`	is a status code returned by the USER_`procname` procedure.

Cause A user conversion routine returned a non-zero status value.

Effect Varies based on the user conversion routine.

Recovery Varies based on the user conversion routine. Consult the Guardian Procedure Calls Reference Manual for details. If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

38

proc-name Warning - Err: %nnnnnn from PRINTREAD

`proc-name`	is the process name of the FASTPTCP process.
`nnnnnn`	is an octal return code from the PRINTREAD operation. Error codes returned by the PRINTREAD procedure are described in the Spooler Programmer’s Guide.

Cause The FASTPTCP process was attempting to extract job data for printing when an unexpected error was returned by the Spooler PRINTREAD procedure.

Effect The device is placed offline.

Recovery If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

39

proc-name DEV: device-name Job: job-num Cannot OPEN file-name Err: file-err

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`job-num`	is the job number.
`file-name`	is the name of the Spooler Collector data file.
`file-err`	is the file-system error returned from FILE_OPEN_. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.

Cause The FASTPTCP process could not open the Spooler Collector data file to read the print job data.

Effect The device is placed offline.

Recovery Check the Spooler configuration. If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

40

proc-name DEV: device-name Error: file-err when attempting to resizesegment for buffer pool

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`file-err`	is the file-system error returned by the RESIZESEGMENT procedure. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.

Cause When attempting to increase the buffer pool for a new device, the FASTPTCP process encountered an unexpected error from the Guardian RESIZESEGMENT procedure. When a FASTPTCP process runs out of buffer space in its extended segment, it attempts to increase this segment 65536 bytes at a time by using the RESIZESEGMENT procedure. This error indicates that the FASTPTCP process requires additional swap file space.

Effect The device is placed offline.

Recovery Try reducing the number of devices configured for the FASTPTCP process (using the Spoolcom DEV command). If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

41

proc-name DEV: device-name Inbound data received by DRAIN option - starting with: hex-data

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`hex-data`	is a hexadecimal display of some of the data received from the printer.

Cause The FASTPTCP process has been configured with DRAIN=YES, and DRAINLOG=YES received input data from the printer.

Effect This message is informational only.

Recovery If no other errors occur, no action is needed. To eliminate this message, set DRAINLOG=NO. For more information, see the description of message number 69.

42

proc-name DEV:device-name Cannot obtain buffer for MBCS Translation, Err: err-num

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`err-num`	is a file-system error code or other internal FASTPTCP error code.

Cause The FASTPTCP process could not allocate a workspace for MBCS translation.

Effect The Spooler job is requeued, and the Spooler device is placed offline.

Recovery If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

43

proc-name DEV: device-name MBCS Translation Error, Job: job-num, Err: nnnnnn

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`job-num`	is the job number.
`nnnnnn`	is the octal return code from the relevant Spooler system operation.

Cause The FASTPTCP process encountered an unexpected error from the MBCS_TANDEM_TO_EXTERNAL_ procedure. MBCS conversion is enabled using the Spoolcom DEV CHARMAP configuration parameter.

Effect The FASTPTCP process reports the error to the Spooler supervisor causing the Spooler job to be held, but the device can continue to print other jobs.

Recovery Ensure that the DEV CHARMAP parameter is set correctly. If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

44

proc-name DEV: device-name MBCS Conflict - Using SETMODE 144 value mmmm instead of CHARMAP nnnn

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`mmmm`	is the value returned by the SETMODE 144 call.
`nnnn`	is the CHARMAP conversion value specified using the Spoolcom DEV command in the Spooler configuration.

Cause This error applies to SNAX devices only. The FASTPTCP process detected a conflict between the CHARMAP conversion value specified in the Spooler configuration and the value returned by the Guardian SETMODE 144 call.

Effect The FASTPTCP process uses the SETMODE 144 value in place of the value specified by the CHARMAP parameter.

Recovery If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

45

proc-name DEV: device-name MBCS Substitute Shift to DBCS string too long, Job: job-num

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`job-num`	is the job number.

Cause CONTROLBUF 110 was used to supply a substitute shift-to-DBCS string to the MBCS_TANDEM_TO_EXTERNAL procedure, and the supplied string exceeds twenty bytes in length.

Effect The string is truncated to twenty bytes.

Recovery If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

46

proc-name DEV: device-name MBCS Substitute Shift to SBCS string too long, Job: job-num

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`job-num`	is the job number.

Cause CONTROLBUF 110 was used to supply a substitute shift-to-single-byte string to the MBCS_TANDEM_TO_EXTERNAL procedure, and the supplied string exceeds twenty bytes in length.

Effect The string is truncated to twenty bytes.

Recovery If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

47

proc-name DEV: device-name Job: job-num recovered after Comm err - Possible duplicate pages starting at pppp

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`job-num`	is the job number.
`pppp`	is the page number of the first possible duplicate page.

Cause The Spooler supervisor instructed the FASTPTCP process to resume printing on a device after an earlier communications error.

Effect Because the earlier error may have caused data loss, the FASTPTCP process attempts to reprint the job from a point in the job that it knows printed correctly. This message warns the operator that duplicate pages might be produced.

Recovery Informational message only; no corrective action is needed.

48

proc-name DEV: device-name Cannot OPEN Supervisor for Status, Err: file-err on supervisor-name

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`file-err`	is the file-system error returned. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.
`supervisor-name`	is the name of the Spooler supervisor process.

Cause The FASTPTCP process attempted to open the Spooler supervisor process to obtain information but was unable to do so for the reason indicated. For example, the FASTPTCP process opens the Spooler supervisor to obtain details about certain NetBatch jobs, or when jobs are routed to a Spooler collector process.

Effect The FASTPTCP process attempts to complete printing without this information.

Recovery Verify that the Spooler is properly configured and is running. If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

49

proc-name DEV: device-name Cannot send to Supervisor for Status, Err: file-err on supervisor-name

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`file-err`	is the file-system error returned. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.
`supervisor`-name	is the name of the Spooler supervisor process.

Cause The FASTPTCP process attempted to send a message to the Spooler supervisor process to obtain information but was unable to do so for the reason indicated. For example, the FASTPTCP process sends messages to the Spooler supervisor to obtain details about certain NetBatch jobs, or when jobs are routed to a Spooler collector process.

Effect The FASTPTCP process attempts to complete printing without this information.

Recovery Verify that the Spooler is properly configured and is running. If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

50

proc-name DEV: device-name Cannot find SHADOW entry in FASTCNFG file

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.

Cause Bit 1 (%40000 or 16384) was specified for the Spooler DEV PARM attribute, but the FASTCNFG or FASTKCON DEVICE entry did not specify a SHADOW attribute.

Effect Bit 1 is ignored, and no shadow tracing is performed.

Recovery To enable shadow tracing, add a SHADOW attribute to the FASTCNFG or FASTKCON file. To eliminate this message, delete the value of bit 1 (%40000 or 16384) from the Spooler DEV PARM attribute value.

51

proc-name DEV: device-name Cannot open SHADOW file Error file-err on file-name

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`file-err`	is the file-system error. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.
`file-name`	is the shadow trace file name.

Cause The specified shadow trace file cannot be opened.

Effect Shadow tracing is not performed.

Recovery Purge the shadow trace file and ensure that Safeguard permits access to the shadow file.

52

proc-name DEV: device-name Cannot create SHADOW file Error file-err on file-name

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`file-err`	is the file-system error. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.
`file-name`	is the shadow trace file name.

Cause The specified shadow trace file cannot be created.

Effect Shadow tracing is not performed.

Recovery Purge the shadow trace file and ensure that Safeguard permits access to the shadow file.

53

proc-name DEV: device-name Created SHADOW file file-name

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`file-name`	is the shadow trace file name.

Cause A shadow trace file was created.

Effect None; this message is an informational message only.

Recovery Informational message only; no corrective action is needed.

54

proc-name DEV: device-name Error file-err when writing to SHADOW File file-name

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`file-err`	is the file-system error. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.
`file-name`	is the shadow trace file name.

Cause An error occurred during a write to the shadow trace file.

Effect Shadow tracing is stopped for the device.

Recovery Ensure that the disk drive has free space.

55

proc-name DEV: device-name Top Of Form Substitution limit (2048) exceeded in Job: job-num

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`job-num`	is the job number.

Cause A Job or FONT job contains one or more CONTROLBUF 103 calls to load top-of-form substitutions and the space allocated to hold these was exceeded.

Effect The FASTPTCP process prints the job, but the job might not print as intended.

Recovery Reduce the complexity of CONTROLBUF 103 calls in the print and/or font job. If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

56

proc-name DEV: device-name cannot open KEY file file-name Err: file-err

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`file-name`	is the name of the file where the error occurred.
`file-err`	is a file-system error code. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.

Cause An open error occurred while processing a CONTROLBUF 130 request.

Effect The CONTROLBUF 130 request is ignored.

Recovery Correct the data in the CONTROLBUF 130 request.

57

proc-name DEV: device-name cannot position KEY file file-name Err: file-err

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`file-name`	is name of the file where the error occurred.
`file-err`	is a file-system error code. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.

Cause A position error occurred while processing a CONTROLBUF 130 request.

Effect The CONTROLBUF 130 request is ignored.

Recovery Correct the data in the CONTROLBUF 130 request.

58

proc-name DEV: device-name cannot read KEY file file-name Err: file-err

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`file-name`	is the name of the file where the error occurred.
`file-err`	is a file-system error code. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.

Cause A read error occurred while processing a CONTROLBUF 130 request.

Effect The CONTROLBUF 130 request is ignored.

Recovery Correct the data in the CONTROLBUF 130 request.

59

proc-name DEV:device-name bad filename for key lookup: file-name

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`file-name`	is the file name in a CONTROLBUF 130 request.

Cause A CONTROLBUF 13O request was improperly formatted.

Effect The CONTROLBUF 130 request is ignored.

Recovery Correct the data in the CONTROLBUF 130 request.

60

proc-name DEV: device-name FASTCNFG error in: cnfg-file Param: param-name

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`cnfg-file`	is the name of the FASTCNFG or FASTKCON file.
`param-name`	is the parameter name from the FASTCNFG entry.

There might be two causes for this message. The first cause is:

Cause The value specified for the parameter in the FASTCNFG entry is syntactically incorrect or specifies an invalid value.

Effect The default value for the parameter is used. In some cases, this action might prevent printing. In other cases, the job might be printed incorrectly.

Recovery Correct the FASTCNFG or FASTKCON entry, and either restart the Spooler device or send a new print job.

The second cause is:

Cause No entry exists for the specified device in FASTCNFG or FASTKCON. The absence of the device entry is first noticed when the FASTPTCP process looks up the first parameter for the device. Instead of a message specifically indicating that the device is not found, this message indicates an error occurred in the specified param-name. For FASTPTCP, the parameter is typically reported as ADDRESS. FASTPTCP also displays the related message:

DEV: device-name not defined in FASTKCON/FASTCNFG

Effect No printing occurs, the Spooler job is requeued, and the Spooler device is placed offline.

Recovery Add the device record to FASTCNFG. If necessary, run FASTKCUT to generate the FASTKCON file, and restart the Spooler device. (Depending on the device configuration, the device might restart automatically.) Configuring and starting a FASTPTCP process are described in the Spooler FASTP Network Print Processes Manual.

61

proc-name DEV: device-name not defined in FASTKCON/FASTCNFG

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.

Cause The FASTPTCP process could not find a device record for the specified device in a FASTKCON or FASTCNFG file. This message is accompanied by the message:

proc-name DEV: device-name FASTCNFG error in cnfg-file Param: ADDRESS

Effect No printing occurs, the Spooler job is requeued, and the Spooler device is placed offline.

Recovery Add the device record to FASTCNFG. If necessary, run FASTKCUT to generate the FASTKCON file, and restart the Spooler device. (Depending on the device configuration, the device might restart automatically.) Configuring and starting a FASTPTCP process are described in the Spooler FASTP Network Print Processes Manual.

62

proc-name DEV: device-name FASTKCON/FASTCNFG has changed, resetting device

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.

Cause FASTCNFG or FASTKCON was changed while a FASTPTCP process was active, and the print process had already printed one or more jobs for the device and had started another print job.

Effect No printing occurs, the Spooler job is requeued, and the Spooler device is placed offline with error 66.

Recovery Restart the Spooler device. (Depending on the device configuration, the device might restart automatically.)

63

proc-name DEV: device-name printreadcommand param3

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`param3`	is a value for FASTPTCP development use only.

Cause This message is for FASTPTCP development use only and is generated only when bit 2 (%20000) of PRINT PARM is used.

Effect None; this message is an informational message only. It does not affect job printing.

Recovery Informational message only; no corrective action is needed.

64

proc-name Dev ioc File param2 Fecode param3 Count param4

`proc-name`	is the process name of the FASTPTCP process.
`param2, param3, param4`	are values for FASTPTCP development use only.

Cause This message is for FASTPTCP development use only and is generated only when bit 2 (%20000) of PRINT PARM is used.

Effect None; this message is an informational message only. It does not affect job printing.

Recovery Informational message only; no corrective action is needed.

65

proc-name DEV: device-name tell^super param3 err %param4

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`param3, param4`	are values for FASTPTCP development use only.

Cause This message is for FASTPTCP development use only and is generated only when bit 2 (%20000) of PRINT PARM is used.

Effect None; this message is an informational message only. It does not affect job printing.

Recovery Informational message only; no corrective action is needed.

66

proc-name Dev debug: param2

`proc-name`	is the process name of the FASTPTCP process.
`param2`	is a value for FASTPTCP development use only.

Cause This message is for FASTPTCP development use only and is generated only when bit 2 (%20000) of PRINT PARM is used.

Effect None; this message is an informational message only. It does not affect job printing.

Recovery Informational message only; no corrective action is needed.

67

proc-name DEV: device-name Job #job-num error type err-type code file-err bytes byte-count

proc-name

is the process name of the FASTPTCP process.

device-name

is the Spooler device name.

job-num

is the job number

err-type

identifies the type of error that occurred. The possible values are:

1	an error occurred during printing, and the previous operation to the device also caused an error.
2	an error occurred during the device open.
3	An error occurred during printing, and the previous operation to the device was successful.

file-err

is a file-system error code. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.

byte-count

is the approximate number of bytes sent to the device before the error occurred. This count includes any formatting characters, such as carriage returns and line feeds, added by the FASTPTCP process.

Cause The FASTPTCP process encountered a temporary or persistent error while printing. This event is generated only when bit 14 (%2) of PRINT PARM is set, and is displayed only in EMS event format.

Effect None; this message is an informational message only.

Recovery For temporary errors, no other FASTPTCP errors are displayed and recovery by the Spooler is automatic. For persistent errors, one or more additional FASTPTCP errors are displayed which describe the error. Follow the recovery instructions provided for these additional errors.

68

proc-name DEV: device-name Job #job-num resume

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`job-num`	is the job number.

Cause The FASTPTCP process resumed printing a job. This message is generated only when bit 14 (%2) of PRINT PARM is set and is displayed only in EMS event format.

Effect None; this message is an informational message only.

Recovery Informational message only; no corrective action is needed.

69

proc-name DEV: device-name Invalid Do Timing Mark reply: hex-data

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`hex-data`	is a hexadecimal display of some of the data received from the printer.

Cause The FASTPTCP process has been configured with PROTOCOL=TCP/IP-TELNET and NOTIMINGMARK=NO and expects a certain response from the remote TELNET server (AWAN, terminal server, or other device) at the end of the print job. Data was received other than a normal Do Timing Mark response. One common cause is a printer that is sending XON or XOFF characters when the AWAN or terminal server port is not configured for XON-XOFF. (Some printers send these characters regardless of the setting of flow control as XON-XOFF, CTS, or disabled.) XON and XOFF characters are displayed as hex 11 and 13.

Effect The print job is not closed in the Spooler, even though the job usually has been completely printed. The device will be stuck on this print job, preventing other jobs from printing.

Recovery If the job has completely printed, delete the job from the Spooler. If only XON-XOFF characters are displayed in hex-data, reconfigure the AWAN or terminal server port to use XON-XOFF, reconfigure the printer to suppress the XON-XOFF (if possible), or disconnect the AWAN or terminal server RECEIVE DATA wire to disable input from the printer. As a last resort, use NOTIMINGMARK=YES, but verify that no data is lost, especially at the end of print jobs.

70

proc-name DEV: device-name LPD Msg: lpd-message

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`lpd-message`	is a text message from the remote Line Printer Daemon.

Cause This message always occurs together with another LPD error message. During the processing of the other error, the remote Line Printer Daemon sometimes also sends this message back to the FASTPTCP process.

Effect See the description of the other LPD message that appears with this message.

Recovery See the description of the other LPD message that appears with this message.

71

proc-name DEV: device-name SNMP Printer Status = printer-status

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`printer-status`	is the printer status text returned by the HP JetDirect printer.

Cause This message applies to HP JetDirect printers only. The SMNP Get-Response returned the status text specified for printer-status and the FASTPTCP process does not recognize this status. The FASTPTCP process has an internal list of the exact text returned from the printer. As HP or third-party emulators release new printers, network cards, or firmware updates, sometimes a new status message is added or the text of an existing message is slightly altered.

Effect Because the FASTPTCP process retries the poll operation to retrieve the SNMP status, a later poll might return a status code recognized by the FASTPTCP process, and normal operation continues. If a valid status is not received after repeated retries, then one of the following effects can occur:

The Spooler print job can be requeued, and the Spooler device placed offline. This action can result in the same job being reprinted one or more times.
The end of the print job could be truncated.
The print job might be terminated before any printing occurs. In this case, the Spooler print job would be requeued, and the Spooler device placed offline.

Recovery Consider using FASTCNFG POLLTYPE and DEVICE POLLTYPE to explicitly handle this printer status text. If no other problems occur, the problem can be ignored. If the problems (jobs printing more than once, jobs not printing to completion, or jobs not printing at all) persist consider configuring the printer using the LPD protocol (PROTOCOL=LPD1179) instead or contact your service provider. Configuring and troubleshooting a FASTPTCP process are described in the Spooler FASTP Network Print Processes Manual.

72

proc-name DEV: device-name Tempfile temp-name IO Err: file-err

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`temp-name`	is the name of the temporary disk file, either from the FASTCNFG parameter TEMPFILE or a default name.
`file-err`	is a file-system error code. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.

Cause The FASTPTCP process uses a temporary file to stage print job data with PROTOCOL = LPD. A file-system error was detected when using this file during an I/O operation.

Effect The Spooler job is terminated and requeued, and the Spooler device is placed offline.

Recovery Purge the file specified for the TEMPFILE parameter for the device. If TEMPFILE specifies a complete file name, either use a unique file name for each device, change TEMPFILE to specify only a disk volume name, or completely omit the TEMPFILE parameter. Verify that Safeguard permits access to the specified TEMPFILE.

73

proc-name DEV: device-name Tempfile temp-name PURGE Err: file-err

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`temp-name`	is the name of the temporary disk file, either from the FASTCNFG parameter TEMPFILE or a default name.
`file-err`	is a file-system error code. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.

Cause The FASTPTCP process uses a temporary file to stage print job data with PROTOCOL=LPD. A file-system error was detected when using this file during a PURGE operation.

Effect The Spooler job is terminated and requeued, and the Spooler device is placed offline.

Recovery Purge the file specified for the TEMPFILE parameter for the device. If TEMPFILE specifies a complete file name, either use a unique file name for each device, change TEMPFILE to specify only a disk volume name, or completely omit the TEMPFILE parameter. Verify that Safeguard permits access to the specified TEMPFILE.

74

proc-name DEV: device-name Tempfile temp-name CREATE Err: file-err Ext: ext Max: max

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`temp-name`	is the name of the temporary disk file, either from the FASTCNFG parameter TEMPFILE or a default name.
`file-err`	is a file-system error code. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.
`ext`	is the initial number of file extents.
`max`	is the maximum number of file extents.

Cause The FASTPTCP process uses a temporary file to stage print job data with PROTOCOL=LPD. A file-system error was detected when using this file during a CREATE operation.

Effect The Spooler job is terminated and requeued, and the Spooler device is placed offline.

Recovery Purge the file specified for the TEMPFILE parameter for the device. If TEMPFILE specifies a complete file name, either use a unique file name for each device, change TEMPFILE to specify only a disk volume name, or completely omit the TEMPFILE parameter. Verify that Safeguard permits access to the specified TEMPFILE.

75

proc-name DEV: device-name Tempfile temp-name OPEN Err: file-err

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`temp-name`	is the name of the temporary disk file, either from the FASTCNFG parameter TEMPFILE or a default name.
`file-err`	is a file-system error code. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.

Cause The FASTPTCP process uses a temporary file to stage print job data with PROTOCOL=LPD. A file-system error was detected when using this file during an OPEN operation.

Effect The Spooler job is terminated and requeued, and the Spooler device is placed offline.

Recovery Purge the file specified for the TEMPFILE parameter for the device. If TEMPFILE specifies a complete file name, either use a unique file name for each device, change TEMPFILE to specify only a disk volume name, or completely omit the TEMPFILE parameter. Verify that Safeguard permits access to the specified TEMPFILE.

76

proc-name DEV: device-name Could not find return address for LEXMARK protocol. SPI Err: err-num

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`err-num`	is an SPI error code from TCP/IP.

Cause This message applies to Lexmark printers only. The problem is external to the FASTPTCP process. The TCP/IP SPI interface attempt to read the controller IP address failed.

Effect No printing occurs. The Spooler job is requeued, and the Spooler device is placed offline.

Recovery Resolve the problem with SPI and TCP/IP, or try another TCP/IP process and then restart the device. (Depending on the device configuration, the device might restart automatically.)

77

proc-name DEV: device-name Error in job delivery protocol with LEXMARK option. Error: err-num

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`err-num`	is a file-system error code or an internal FASTPTCP code.

Cause This message applies to Lexmark printers only. It indicates the Lexmark job completion protocol is not working correctly.

Effect The Spooler job is terminated and requeued, and the Spooler device is placed offline.

Recovery Try a reset of the Lexmark device.

78

proc-name DEV: device-name Error in SNMP processing with Microplex option. Error: err-num

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`err-num`	is a file-system error code or an internal FASTPTCP code.

Cause This message applies to Microplex printers only. It indicates that an error occurred while performing SNMP processing.

Effect The Spooler job is terminated and requeued, and the Spooler device is placed offline.

Recovery Try a reset of the Microplex device.

79

proc-name DEV: device-name ERROR: error-num on operation

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`error-number`	is the socket error that occurred. See the TCP/IP and IPX/SPX Programming Manual for explanations of socket errors.
`operation`	is a text description of the socket operation.

Cause The FASTPTCP process encountered a TCP/IP socket error. This message is usually accompanied by another message; see the documentation for that message for details.

Effect Varies based on the operation and error. Possible effects include the following:

The job might have printed partially or not at all.
The print might be requeued to the Spooler.
The Spooler device might be placed offline.

Recovery Varies based on the operation and error. Possible recovery actions include the following:

Correct the network error.
Ensure the device is online and is not out of paper.
Restart the Spooler device. (Depending on the device configuration, the device might restart automatically.)

80

proc-name DEV: device-name Connection timeout: device offline or possible network or address problem

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.

Cause The FASTPTCP process could not connect to the remote device after 60 consecutive attempts.

Effect None; this message is informational only. The FASTPTCP process continues to attempt to complete a connection.

Recovery If the message persists, verify the following:

The ADDRESS parameter matches the IP address of the remote device.
An operational network path to the device exists.
The device is online and properly configured.

81

proc-name DEV: device-name Cannot OPEN cnfg-file, Error file-err

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`cnfg-file`	is the name of the FASTCNFG or FASTKCON file: the default file, $SYSTEM.SYSTEM.FASTCNFG the default file, $SYSTEM.SYSTEM.FASTKCON a redirected file specified as a FASTCNFG= parameter in a higher-level FASTCNFG file
file-err	is the file-system error returned. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.

Cause The specified FASTCNFG or FASTKCON file could not be opened due to a file-system error.

Effect No printing occurs, the Spooler job is requeued, and the Spooler device is placed offline.

Recovery If the wrong FASTCNFG or FASTKCON file is used, correct the FASTCNFG= parameter in the higher-level FASTCNFG file.

If a FASTCNFG file does not exist (error 11), create one.

For error 12 (file in use), make sure that the FASTCNFG file is not in use by EDIT or another process.

For error 48, adjust the file security or restart the Spooler from another user ID.

After the configuration file access is corrected, restart the Spooler device. (Depending on the device configuration, the device might restart automatically.)

82

proc-name DEV: device-name Cannot OPEN Define define-name Error file-err, File cnfg-file

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`define-name`	is either =FASTKCON or =FASTCNFG.
`file-err`	is the file-system error returned. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.
`cnfg-file`	is the name of the FASTCNFG or FASTKCON file specified in the ADD DEFINE.

Cause The specified FASTCNFG or FASTKCON file could not be opened due to a file-system error.

Effect No printing occurs, the Spooler job is requeued, and the Spooler device is placed offline.

Recovery If the wrong FASTCNFG or FASTKCON file is used, either correct the DEFINE statement and restart the Spooler or correct the FASTCNFG= parameter in the higher level FASTCNFG file.

If a FASTCNFG file does not exist (error 11), create one.

For error 12 (file in use), make sure the FASTCNFG file is not in use by EDIT or another process.

For error 48, adjust the file security or restart the Spooler from another user ID.

After the configuration file access is corrected, restart the Spooler device. (Depending on the device configuration, the device might restart automatically.)

83

proc-name DEV: device-name Illegal FASTCNFG redirection in cnfg-file

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`cnfg-file`	is the name of the FASTCNFG file.

Cause The FASTPTCP process encountered an error when attempting to open a subordinate FASTCNFG file to obtain SPOOLER or PROCESS keyword information.

Effect The Spooler device is placed offline; the FASTPTCP process continues processing other print jobs.

Recovery Verify that the subordinate FASTCNFG file exists. If it does, determine the error recovery required for the file-system error. For more detailed information about file-system errors, including recovery actions, see the Guardian Procedure Errors and Messages Manual.

84

proc-name DEV: device-name Error file-err when attempting to READ cnfg-file

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the Spooler device name.
`file-err`	is the file-system error returned. See the Guardian Procedure Errors and Messages Manual for explanations of file-system errors.
`cnfg-file`	is the name of the FASTCNFG or FASTKCON file.

Cause A file-system error occurred on a read of the specified FASTCNFG or FASTKCON file.

Effect No printing occurs, the Spooler job is requeued, and the Spooler device is placed offline.

Recovery Verify that the FASTCNFG or FASTKCON file exists and has correct information. If the error persists, contact your service provider as described in the Spooler FASTP Network Print Processes Manual.

85

proc-name POLLTYPE: rec-name syntax error error pollparm in FASTKCON file-name

`proc-name`	is the process name of the FASTPTCP process.
`rec-name`	is the POLLTYPE record name.
`error`	is a brief description of the error.
`pollparm`	is the POLLTYPE parameter where the error was detected.
`file-name`	is the name of the FASTKCON file.

Cause The FASTKCON file contains PROTOCOL=HPJETDIRECT and POLLTYPENAME references. POLLTYPENAME is used to see a POLLTYPE record in FASTKCON, but the POLLTYPE record contains an error.

Effect The print job is requeued.

Recovery Correct the error in FASTCNFG, and then use FASTKCUT to update FASTKCON.

86

proc-name Using alternate type configuration file file-name

`proc-name`	is the process name of the FASTPTCP process.
`type`	is either a FASTCNFG or FASTKCON file.
`file-name`	is the name of the FASTCNFG or FASTKCON file specified by the ADD DEFINE command.

Cause The ADD DEFINE =FASTCNFG or ADD DEFINE =FASTKCON command was used when the Spooler supervisor was started to specify an alternate FASTPTCP configuration file. This message clearly indicates that a configuration file other than the default is in use.

Effect None; this message is an informational message only.

Recovery Informational only; no corrective action is needed.

87

proc-name DEV: device-name additional-information

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the device name of the printer.
`additional-information`	is for additional information. See the appropriate third-party documentation.

Cause This message is generated by third-party encryption software using the secure sockets layer (SSL) interface to FASTPTCP. For additional information, see the documentation from the third-party software provider.

Effect For additional information, see the documentation from the third-party software provider.

Recovery For additional information, see the documentation from the third-party software provider.

88

proc-name DEV: device-name additional-information

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the device name of the printer.
`additional-information`	is for additional information. See the appropriate third-party documentation.

Cause This message is generated by third-party encryption software using the secure sockets layer (SSL) interface to FASTPTCP. For additional information, see the documentation from the third-party software provider.

Effect For additional information, see the documentation from the third-party software provider.

Recovery For additional information, see the documentation from the third-party software provider.

89

proc-name DEV: device-name additional-information

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the device name of the printer.
`additional-information`	is for additional information. See the appropriate third-party documentation.

Cause This message is generated by third-party encryption software using the secure sockets layer (SSL) interface to FASTPTCP. For additional information, see the documentation from the third-party software provider.

Effect For additional information, see the documentation from the third-party software provider.

Recovery For additional information, see the documentation from the third-party software provider.

90

proc-name DEV: device-name additional-information

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the device name of the printer.
`additional-information`	is for additional information. See the appropriate third-party documentation.

Cause This message is generated by third-party encryption software using the secure sockets layer (SSL) interface to FASTPTCP. For additional information, see the documentation from the third-party software provider.

Effect For additional information, see the documentation from the third-party software provider.

Recovery For additional information, see the documentation from the third-party software provider.

91

proc-name DEV: device-name DNS error on name DNS-name

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the device name of the printer.
`dns-name`	is the domain name service (DNS) printer.

Cause An error occurred trying to resolve a DNS name, specified as an ADDRESS value, into a dotted numeric Internet protocol (IP) address. This message is merely supplemental information to error message 79,, which is also displayed.

Effect The same as described in error message 79: Varies based on the operation and error. Possible effects include:

The job might have printed partially or not at all.
The print might be requeued to the Spooler.
The Spooler device might be placed offline.

Recovery The same as described in error message 79: Varies based on the operation and error. Possible recovery actions include:

Correct the network error.
Ensure that the device is online and is not out of paper.
Restart the Spooler device. (Depending on the device configuration, the device might restart automatically.

92

proc-name DEV: device-name printer reset/power-on: reason

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the device name of the printer.
`reason`	gives additional text description of the problem.

Cause If reason indicates “SysUpTime decreased,” this usually means the printer has been powered off and on. If reason indicates “unexpected HPJetDirect READY status,” this usually means that a timeout setting in the printer has been set to a value that is too low, or that SPOOLCOM DEV RETRY has been set to too long a value.

Effect Some or all of the job may print before this error occurs. The job is requeued and reprinted from the beginning.

Recovery Is usually automatic. If reason indicates “unexpected HPJetDirect READY status,” change the timeout setting in the printer by lengthening or disabling it, and/or decrease the SPOOLCOM DEV RETRY setting.

93

proc-name DEV: device-name DEVTYPE LU3 not supported by Fastptcp

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the device name of the printer.

Cause The SPOOLCOM DEV configurations specified DEVTYPE LU3.

Effect The device is placed offline and the job is requeued. No printing occurs.

Recovery Change DEVTYPE to a legal setting (blank is commonly used) with the SPOOLCOM DEV command and restart the device.

94

proc-name DEV: device-name Extending SHADOW file filename

`proc-name`	is the process name of the FASTPTCP process.
`device-name`	is the device name of the printer.
`filename`	is the name of the SHADOW trace file.

Cause SHADOW tracing was specified to an already existing SHADOW trace file.

Effect The trace file is extended with new trace data.

Recovery None, informational only.