Operator Messages Manual

Chapter 32 ENVOY Messages

The messages in this chapter are sent by the ENVOY subsystem. The subsystem ID displayed by these messages includes ENVOY as the subsystem name.

NOTE: Negative-numbered messages are common to most subsystems. If you receive a negative-numbered message that is not described in this chapter, see Chapter 15.


-1

LDEV ldev I/O ADDR (cpu,chan,%cntlr,%unit) CPU changed from cpu1 to cpu2 because cause

Cause  The primary I/O process has received an operator request, such as a Peripheral Utility Program (PUP) PRIMARY, and it has successfully executed the request, or it has detected an execute I/O (EIO) error. Controller ownership has been given to the backup process. This message also displays when an I/O process starts up.

Effect  The I/O process has switched to its backup processor.

Recovery  If the cause of the processor switch was not the result of an operator request, contact your HP representative and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



-3

LDEV ldev I/O ADDR (cpu,chan,%cntlr,%unit) STATE changed from obj state to obj state because cause

Cause  The I/O process has received an operator request that has resulted in a state change. The following operator requests may result in a state change:

  • Tandem Maintenance and Diagnostic System (TMDS) ABORT/DIAG/START/STOP

  • Peripheral Utility Program (PUP) UP/DOWN

Effect  The I/O process has changed to the indicated state.

Recovery  Informational message only; no corrective action is needed.



-10003

Controller Powered On. Device: \system.line name

Cause  An I/O power-on interrupt was detected.

Effect  The I/O process executes its I/O power-on interrupt processing logic.

Recovery  Informational message only; no corrective action is needed.



3

Line-name LDEV ldev STATE changed from STARTED to STOPPED because OPERATOR REQUESTED LDEV ldev DOWN

Cause  An operator request or a hardware problem. ldev is the logical device name.

Effect  The IOP went into a down state.

Recovery  Start the device again.



4

Line-name LDEV ldevSTATE changed from STOPPED to STARTED because OPERATOR REQUESTED LDEV ldevUP

Cause  The IOP went into an UP state because of an operator request. ldev is the logical device name.

Effect  None.

Recovery  Not applicable.



5

LDEV ldev I/O ADDR (cpu,concname,clipnum,linenum) I/O Process Abend Cause cause Program counter %program counter error-dependent text string

Cause  The I/O process has abended because of an error condition detected, as defined by the cause code. ldev is the logical device name. concname is the SWAN concentrator name the I/O process is using. clipnum is the number of the CLIP that the I/O process is using. program counter indicates the location where the internal error occurred. linenum is the WAN line being used by the I/O process.

Effect  The I/O process abends.

Recovery  Check the ServerNet Communications Configuration and Management Manual and recreate the line.



6

LDEV ldev I/O ADDR (cpu,chan,%cntlr,%unit) Process Internal Error #file error Cause cause Program Counter %program counter error-dependent text string

Cause  The I/O process detected an error on one of the following operations or conditions:

  • Segment allocation

  • USESEGMENT use

  • Memory locking

  • Required dedicated buffer not available

Effect  The current request is aborted with an error.

Recovery  Collect the EMS messages from the EMS log. Contact your HP representative and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



7

Line-name LDEV ldevStatistics Cause: Cause Threshold thresholdTime Sent time date Last Reset time date Msgs Sent n Msgs Rcvd n Blks High Cnt nNaks Rcvd n Bcc Errors n Format Errors nText Errors n Retries n No Blks n

Cause  Communications line errors have exceeded the designated threshold value or the line was closed and the non-zero device statistics were recorded. ldev is the logical device name. cause is the message text for the cause. threshold is the line-variable modifier that specifies the value at which error statistics are generated.

Effect  None.

Recovery   Not applicable.



8

Line-name LDEV ldevStatistics Cause: CauseThreshold thresholdTime Sent time date Last Reset time date Msgs Sent n Msgs Rcvd n Blks High Cnt nNaks Rcvd n Bcc Errors n Format Errors nText Errors n Retries n No Blks n

Cause  Communications line errors have exceeded the designated threshold value or the line was closed and the non-zero device statistics were recorded. ldev is the logical device name. cause is the message text for the cause. threshold is the line-variable modifier that specifies the value at which error statistics are generated.

Effect  None.

Recovery  Not applicable.



9

Line-name LDEV ldevSTATE changed from STARTED to STOPPED because of HARDWARE OR LOW LEVEL SOFTWARE PROBLEM LDEV ldev DOWN

Cause  The primary I/O process has received an operator-initiated request whose successful execution resulted in a state change. ldev is the logical device name.

Effect  State of the device changed.

Recovery  Not applicable.



10

Line-name LDEV ldevCPU changed from m to nbecause TAKEN OVER BY PRIMARY

Cause  The primary I/O PROCESS has received an operator-initiated request to switch CPUs and has successfully executed the request or has detected an EIO error and ownership has been given to the backup process. ldev is the logical device name. The following operator-initiated request may result in a CPU switch:

- SCF PRIMARY PROCESS

Effect  The I/O PROCESS has switched to its backup CPU.

Recovery  If the cause of the CPU switch was not the result of an operator request, report it to your HP representative.



11

IOPON interrupt

Cause  An I/O power-on interrupt was detected.

Effect  The I/O process executes its I/O power-on processing logic.

Recovery  Not applicable.



13

LDEV ldev, LINE line name

ldev

specifies the logical device name.

Cause  The line status has changed to the SUSPENDED state because the path is down.

Effect  Disruption in the data transfer occurs.

Recovery  Bring up the path.



1000

LDEV ldev Unknown Event unknown event Program Counter %program counter Param(s) = %param1 %param2 %param3

Cause  The system requested the generation of an event unknown to the process.

Effect  None.

Recovery  Contact your HP representative and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



1001

LDEV ldev I/O ADDR (cpu,concname,clipnum,linenum) Bad EIO Status # file system error Driver Request request EIO Command %Lac Parameter %Lprm Device Status Device status Channel Status CLIP status Residue residue

Cause  An EIO error was detected. File-system error numbers must be in the range 200 through 231:

  • 200: TLAM Ownership in other CPU

  • 210: IOP ownership aborted

  • 211: TCPIP CPU failed

  • 222: Read/Write already pends

  • 223: Socket error reported in EMS

  • 230: CPU power on occurred

  • 231: Socket lost because of concentrator power on.

ldev is the logical device name. concname is the SWAN concentrator name the I/O process is using. clipnum is the number of the CLIP that the I/O process is using. program counter indicates the location where the internal error occurred. linenum is WAN line being used by the I/O process.

Effect  After the error occurs, a CPU switch may occur. (The primary I/O PROCESS gives ownership to the backup process.)

Recovery  1. Collect the EMS messages from the EMS log. 2. Look for any particular errors, such as BADEIOSTATUS. 3. Call your HP representative.



1002

LDEV ldev I/O ADDR (cpu,concname,clipnum,linenum) Bad Interrupt Status # file system error Driver Request request Interrupt Cause (%Ric) Interrupt Status (%Rist) Residue residue

Cause  An EIO error was detected in the range 200 through 231:

  • 200: TLAM Ownership in other CPU

  • 210: IOP ownership aborted

  • 211: TCPIP CPU failed

  • 222: Read/Write already pending

  • 223: Socket error reported in EMS

  • 230: CPU power on occurred

  • 231: Socket lost because of concentrator power on.

ldev is the logical device name. concname is the SWAN concentrator name the I/O process is using. clipnum is the number of the CLIP that the I/O process is using. program counter indicates the location where the internal error occurred. linenum is WAN line being used by the I/O process.

Effect  A CPU switch may occur. (The primary I/O PROCESS gives ownership to the backup process.)

Recovery  1. Collect the EMS messages from the EMS log. 2. Call your HP representative.



1003

LDEV ldev I/O ADDR (cpu,concname,clipnum,linenum) Bad Interrupt Cause # file-system-error Driver Request request Received RIC Interrupt cause Expected RIC Interrupt cause Residue residue (Byte-Synchronous Controllers) or I/O ADDR (cpu,chan,%cntlr,%unit) Bad Interrupt Cause # file-system-error Controller Type Controller Type Driver Request request Received RIC Interrupt cause Expected Data RIC Interrupt cause Modem RIC Interrupt cause Residue residue (Asynchronous Controllers)

Cause  A communications line error (such as loss of modem signals) was detected. ldev is the logical device name. concname is the SWAN concentrator name the I/O process is using. clipnum is the number of the CLIP that the I/O process is using. program counter indicates the location where the internal error occurred. linenum is the WAN line being used by the I/O process.

Effect  Disruption in data transfer.

Recovery  Not applicable.



1004

LDEV ldev I/O ADDR (cpu,concname,clipnum,linenum) Statistics Cause cause Threshold Threshold Time Sent time date Last Reset time date Msgs Sent n Msgs Rcvd n Blks High Cnt n Naks Rcvd n Bcc Errors n Format Errors n Text Errors n Retries n No Blks n

Cause  Communications line errors have exceeded the designated threshold value (or were closed, and non-zero device statistics were recorded).

ldev

is the logical device name.

concname

is the SWAN concentrator name the I/O process is using.

clipnum

is the number of the CLIP that the I/O process is using.

program counter

indicates the location where the internal error occurred.

linenum

is WAN line being used by the I/O process.

Effect  None.

Recovery  Not applicable.



1005

Line-name LDEV ldevTrace Start ENVOY Trace Types: typeIOPRM Trace Types: typeDLC Trace Types: typeStatus: status Line-name LDEV ldevTrace Start Status status

Cause  The START, MODIFY, and STOP values are returned when you enter the Trace command. If an error occurred during the trace, the ERROR value is returned. ldev is the logical device name.

Effect  None.

Recovery  Not applicable.



1006

LDEV ldev Configuration Parameter Modified Parameter parameter Old Value n New Value n

Cause  You used incorrect values to configure the line, then modified the values, or you neither defined the value nor assigned a default. ldev is the logical device name.

Effect  None.

Recovery  Not applicable.



1009

Line-name LDEV ldev I/O Process Warning: warning-code warning-message

Cause  The I/O process detected a non-fatal error. ldev is the logical device name.

Effect  None.

Recovery  Not applicable.



1010

Line-name LDEV ldev Process launch Error # file-system-error error-detail

file-system-error

indicates the error returned in creating the backup process.

error-detail

is a description of the error number.

Cause  The primary IOP was unable to create a backup. The primary IOP automatically retries the backup creation following a time-out.

Effect  The IOP will not have a backup process.

Recovery  None.



1011

ACTIVATE PATH REQUEST status ON PATH path FROM CPU n

status

indicates whether the IOP has successfully issued an activate path request.

path

indicates the path requested by IOP while the request has been issued.

n

indicates the primary CPU of the IOP.

Cause  The IOP tried to issue an activate path request.

Effect  None.

Recovery  Not applicable.