Operator Messages Manual
Chapter 115 TCP/IP (Parallel Library) Messages
The messages in this chapter are generated by the TCP/IP (Parallel
Library) subsystem. The subsystem ID displayed by these messages includes
ZTCP as the subsystem name. These messages should not be confused
with those generated by the TCP/IP subsystem that include the ZTCI
subsystem name. | | | | | NOTE: Negative-numbered messages are common to most subsystems. If
you receive a negative-numbered message that is not described in this
chapter, see Chapter 15. | | | | |
1 (Critical Event) TCPIP no longer operational on CPU cpu, cause. | cpu | is the CPU where the event was reported. | cause | contains information about the halt. |
Cause An internal error was detected in the PTCPIP subsystem and the
PTCPIP subsystem could not recover. Effect The processor is halted. The PTCPIP subsystem in the halted
processor is no longer operational. All the established PTCPIP connections
through that processor are lost. Recovery Restart the PTCPIP subsystem on the processor where the event
occurred and send the online processor dump file to your service provider
for analysis. |
2 (Critical Event) ARP: Duplicate IP address ip_addr from Ethernet address enet_addr. | ip_addr | is the IP address in dotted notation. | enet_addr | is the Ethernet address. |
Cause Another machine on the network is broadcasting the same IP address
as the machine on which the PTCPIP subsystem is reporting the event. Effect Either of the machines with the IP address conflict could get
packets intended for the other and would not function properly. Recovery Determine which machine is in error and assign a unique IP address
to that machine. |
3 (Critical Event) ARP: Ethernet broadcast address (FF.FF.FF.FF.FF.FF)
used by IP address ip_addr | ip_addr | is the IP address in dotted notation. |
Cause A machine on the Ethernet LAN is using a broadcast address as
its Ethernet address. Effect This causes all packets sent to the broadcast address to be
received by all machines on the Ethernet LAN. Performance on all machines
is adversely affected. In addition, some implementations of TCP/IP
might try to forward the packet(s) back over the Ethernet LAN, flooding
the LAN and crashing most machines on the LAN. Recovery Determine which machine is using the broadcast address as its
Ethernet address and correct the problem. Note that you cannot reassign
an Ethernet address. |
4 (Critical Event) The TCPIP monitor failed to open $Receive. CPU cpu, Error err_code. | cpu | is the processor where the event was reported. | err_code | is the file system error that occurred. See Appendix B for information
on the specified error. |
Cause The monitor process in the PTCPIP subsystem failed to open $Receive
during initialization. Effect There is a loss of the PTCPIP subsystem in that processor until
the PTCPIP monitor is restarted. Recovery Restart the PTCPIP monitor on the processor where the event
occurred. If the problem persists, take an online processor dump and
send the dump file to your service provider for analysis. This event
is an indication of an internal system problem. |
5 (Critical Event) en if_unit can't
handle af family. | if_unit | is the Interface unit. | family | is the Protocol family. |
Cause The loopback module of the PTCPIP subsystem detected a protocol
family that is not supported. This is an internal problem in the PTCPIP
subsystem. Effect All PTCPIP subsystem activities related to the loopback interface
will not function. Recovery Restart the PTCPIP monitor on the processor where the event
occurred. If the problem persists, take an online processor dump and
send the dump file to your service provider for analysis. This event
is an indication of an internal system problem. |
6 (Critical Event) in_cksum out of mbufs. | Cause A Checksum calculation failed in the checksum routine. Effect There may be a loss of connection. Recovery The checksum routine used for Internet Protocol family headers
failed. Report the incident to your service provider. |
7 (Critical Event) Error err_code on
LIF lif_name. | err_code | is the error number returned by the QIO subsystem.
Possible values are: | lif_name | is the name of the LIF involved. |
Cause The PTCPIP subsystem failed to communicate with the underlying
LIF. Effect The PTCPIP subsystem will attempt to register/de-register the
filter, or attempt the last I/O. If this problem continues, the LIF
becomes inaccessible. Recovery Operator intervention might be required to ensure that the processor
has access to the LIF and that the LIF and the QIO subsystem are in
the proper working state. If problems are found and corrected and
the event still occurs, report the incident to your service provider. |
8 (Critical Event) Could not create QIO queue for Subnet subnet, Error err_code. | subnet | is the name of the subnet. | err_code | is the error code returned from the QIO subsystem.
Possible values are: |
Cause The QIO interface module of the PTCPIP subsystem failed to create
an inbound queue for filter use. Effect The subnet configured in the PTCPIP subsystem will not function
until the problem is resolved. Recovery Examine the state of the QIO subsystem to ensure that it is
in proper working state. If problems are found and corrected and the
event still occurs, report the incident to your service provider. |
9 (Critical Event) LIF lif_name not
in STARTED State in CPU cpu. | lif_name | is the name of the LIF involved. | cpu | is the processor where the event was reported. |
Cause The LIF is not in the STARTED state. Effect The LIF configured in the PTCPIP subsystem will not function
until the problem is resolved. Recovery Ensure the LIF is in the STARTED state. |
10 (Critical Event) LIF lif_name access
Down in CPU cpu. | lif_name | is the name of the LIF involved. | cpu | is the processor where the event was reported. |
Cause The LIF is not accessible. Effect The LIF configured in the PTCPIP subsystem will not function
until the problem is resolved. Recovery Ensure that the access state of the LIF is UP. |
11 (Noncritical Event) info_text. | info_text | is the text explaining this informational event. |
Cause This event is used for informational purposes. Effect None Recovery Informational message only; no corrective action is needed. |
12 (Noncritical Event) TCPIP monitor process stopped by operator. | Cause The PTCPIP Process was stopped by the operator. Effect The PTCPIP monitor process was brought down. All the network
activity through that CPU ceases. Recovery Since the PTCPIP subsystem was brought down by an operator,
no further action is recommended. |
13 (Critical Event) Subnet subnet, LIF
Filter register timeout. | subnet | is the name of the PTCP/IP subsystem subnet trying
to register the filter. |
Cause The PTCPIP subsystem timed out while waiting for a filter registration
to complete. Effect The PTCPIP subsystem will attempt to re-register the filter.
If the problem continues, the LIF becomes inaccessible. Recovery If this event continues after a second attempt to register the
filter, abort and restart the LIF. |
14 (Critical Event) Unable to access LIF lif_name from cpu cpu. | lif_name | is the name of the inaccessible LIF. | cpu | is the number of the processor that couldn’t
access the LIF. |
Cause The LIF is not accessible by the PTCPIP subsystem. Effect The LIF configured in the PTCPIP subsystem is inaccessible until
the problem is resolved. Recovery Ensure the LIF is accessible from the processor where the event
occurred. |
15 (Critical Event) Unknown Device lif_name. | lif_name | is the name of the inaccessible LIF. |
Cause The device name specified for configuring the subnet does not
exist. Effect The LIF configured in the PTCPIP subsystem is not inaccessible
until the problem is resolved. Recovery Ensure the LIF is configured in the SLSA subsystem. |
16 (Critical Event) Device lif_name returned
a NULL MAC address. | lif_name | is the name of the LIF associated with this event. |
Cause The QIO subsystem returned a NULL MAC address to the PTCPIP
subsystem when PTCPIP tried to obtain the MAC address for the interface. Effect The LIF configured in the PTCPIP subsystem is inaccessible until
the problem is resolved. Recovery Ensure the LIF is properly configured in the SLSA subsystem. |
17 (Critical Event) name: Filter Register
for IP address ip_addr failed. Error = err_code, Filter Type = type, Local Port = port. | name | is the name of the interface (subnet name) or a filter
name. | ip_addr | is the IP address in dotted notation. | err_code | is the filter registration error code. The possible
values of err_code are: | type | is the type of filter registration. The possible values
of type are: | port | is the local port number. |
Cause A filter registration failed on subnet name for the ip_addr. This event could be due to an improperly configured
PTCPIP subsystem or an internal PTCPIP subsystem problem. Effect The PTCPIP subsystem will attempt to re-register the filter.
If the filter registration category is Subnet and the problem continues,
the subnet becomes inaccessible. If the filter registration category
is Port Level and the problem continues, filter registration will
fail. Recovery Using the filter type and the cause of the failed registration
from the err_code value, correct the problem.
Using the filter type and the cause of the failed de-registration
from the err_code value, try to resolve
the problem. If you cannot resolve the problem, report it to your
service provider, providing an online processor dump and a copy of
the routing tables. |
18 (Critical Event) if_name: Filter Register
for IP address ip_addr failed, Timed Out | if_name | is the subnet name. | ip_addr | is the IP address in dotted notation. |
Cause Filter registration timed out on subnet if_name for ip_addr. Effect None Recovery The PTCPIP subsystem will retry the filter registration. No
operator intervention is required. |
19 (Critical Event) Name: Filter Register
for IP address ip_addr failed, Already
In Use. Filter Type = type, Local Port
= l_port, Foreign Port = f_port. | Name | is the name of the interface (subnet name) or a filter
name. | ip_addr | is the IP address in dotted notation. | type | is the type of filter registration. The possible values
of type are: | l_port | is the local port number. | f_port | is the foreign port number. |
Cause The specified filter was previously registered and it is already
in use on subnet Name for ip_addr. This
event may be due to an improperly configured PTCPIP subsystem or an
internal subsystem problem. Effect No retry will be done by the PTCPIP subsystem. The application
will receive an error code that can be used to help pin-point the
cause of the failure. Recovery Using the filter type and the cause
of the failed registration from the err_code value, correct the problem. Using the filter type and the cause
of the failed de-registration from the err_code value, try to resolve the problem. If you cannot resolve the problem,
report the it to your service provider, providing an online processor
dump and a copy of the routing tables. |
20 (Critical Event) name: Filter De-register
for IP address ip_addr failed. Error = err_code, Filter Type = type, Local Port = port. | name | is the name of the interface (subnet name) or a filter
name. | ip_addr | is the IP address, in dotted notation, for which filter
de-registration failed. | err_code | is the filter de-registration error code. The possible
values of err_code are: | type | is the type of filter de-registration. The possible
values of type are: | port | is the local port number. |
Cause A filter de-registration failed on subnet name for ip_addr. This event could be due to an improperly configured
PTCPIP subsystem or an internal PTCPIP subsystem problem. Effect None Recovery Report the problem to your service provider, providing the IP-address
type and port as well as an online processor dump and a copy of the
routing tables. |
21 (Noncritical Event) module: No ARP cache
for Route route_name, IP address ip_addr | module | is the function routine in the PTCPIP subsystem where
this event was generated. | route_name | is the name of the route. | ip_addr | is the IP address, in dotted notation. |
Cause The PTCPIP subsystem failed to resolve an IP address into an
ethernet address. Effect Any attempt to communicate with this IP address will fail until
the problem is resolved. Recovery Examine the routing tables in the processor where this event
was reported and ensure that they are set up properly. Also ensure
that the routers attached to the network are functioning and that
the LIF associated with the subnet is in a working state. If the problem
persists, report the problem to your service provider, providing an
online processor dump and a copy of the routing tables. |
22 (Critical Event) module: No Route
entry for IP address ip_addr | module | is the function routine in the PTCPIP subsystem where
this event was generated. | ip_addr | is the IP address, in dotted notation. |
Cause An attempt to locate the route entry for a given IP failed. Effect Any attempt to communicate with this IP address will fail until
the problem is resolved. Recovery Examine the routing tables in the processor where this event
was reported and ensure that they are set up properly. Also ensure
that the routers attached to the network are functioning and that
the LIF associated with the subnet is in a working state. If the problem
persists, report the problem to your service provider, providing an
online processor dump and a copy of the routing tables. |
23 (Critical Event) module: Bad Interface,
Type interface_type. | module | is the function routine in the PTCPIP subsystem where
this event was generated. | interface_type | is the value of the unsupported interface type. |
Cause An invalid interface type was detected during ARP logic processing. Effect An internal PTCPIP problem occurred. You may observe abnormal
PTCPIP behaviors such as connection drops or failures to connect. Recovery This event indicates an internal problem in either the routing
or the ARP logic. Report the problem to your service provider, providing
an online processor dump and a copy of the routing tables. |
24 (Critical Event) module: Bad Gateway
values. SA Family = sa_value, SA length
= sa_len, Route Destination IP address ip_addr | module | is the function routine in the PTCPIP subsystem where
this event was generated. | sa_value | is the socket address family. | sa_len | is the length of the socket address family. | ip_addr | is the route destination IP address in dotted decimal
notation. |
Cause An invalid socket address family or invalid length of a socket
address family was detected during ARP processing. Effect A link-level route for this IP address could not be created.
Any attempt to communicate with this IP address will fail until the
problem is resolved. Recovery This event indicates an internal problem in either the routing
or ARP logic. Report the problem to your service provider, providing
an online CPU dump and a copy of the routing tables. |
25 (Critical Event) module: ARP Info
overwritten for IP address ip_addr from
Ethernet address enet_addr. | module | is the function routine in the PTCPIP subsystem where
this event was generated. | ip_addr | is the route destination IP address in dotted decimal
notation. | enet_addr | is the Ethernet address (MAC). |
Cause An IP address was resolved with an Ethernet/MAC address. Effect This is an informational event that occurs when an IP address
is resolved with a MAC address. No other effect should occur in the
PTCPIP subsystem. Recovery This event is usually observed when the subnets are first configured
and brought up. If this event happens continuously, report the incident
to your service provider. |
26 (Critical Event) module: Unable to
create ARP entry. IP address ip_addr
Route Destination IP address route_addr | module | is the function routine in the PTCPIP subsystem where
this event was generated. | ip_addr | is the IP address related to ARP creation, in dotted
decimal notation. | route_addr | is the route destination IP address in dotted decimal
notation. |
Cause An attempt to either look up or create an ARP entry failed. Effect Since the ARP cache lookup failed, a new connection attempt
will fail to connect and existing connections may be temporarily lost.
If the problem continues, all the existing connections will be lost. Recovery Examine the command attempting to generate the route that failed.
If a route associated with the ARP entry already exists, this event
is informational only. If no route associated with the ARP cache exists,
send a copy of the routing tables to your service provider for analysis. |
27 (Critical Event) module: Route Mask
already exists. Mask value mask_val | module | is the function routine in the PTCPIP subsystem where
this event was generated. | mask_val | is the mask value associated with the route in dotted
notation. |
Cause The routing module of the PTCPIP subsystem detected the existence
of a duplicate network mask during an attempt to create a network
route. Effect The route failed to enter the routing table. No other effect
should occur in the PTCPIP subsystem. Recovery Examine the command attempting to generate the route that failed.
Ensure that the route destination address, the netmask associated
with the route, and the gateway address associated with the route
are unique. |
28 (Critical Event) module: Route not
freed. Route route_name, Reference Count -cnt. | module | is the function routine in the PTCPIP subsystem where
this event was generated. | route_name | is the name of the route. | cnt | is the negative reference count of this route. |
Cause An attempt to free a routing structure has failed because the
reference count of the route entry was negative. Effect The route associated with this event becomes unusable. The connections
through this route may experience abnormal behavior. Another possible
effect is a memory leak. Recovery This event is an indication that the reference count of the
route was incremented or decremented incorrectly. Send a copy of the
routing tables to your service provider for analysis. |
29 (Noncritical Event) module: Trace Buffer
is full on CPU cpu. | module | is the function routine in the PTCPIP subsystem where
this event was generated. | cpu | is the processor number where the event was reported. |
Cause One of the QIO buffers used for TCPMON/TCPLIB trace buffering
does not have enough room for another trace record. Effect None Recovery Informational message only; no corrective action is needed.
If the problem persists, report the problem to your service provider. |
30 (Critical Event) module: TCPMON failed
to update a record to CONFIG DB. Error err_code, Record Type type, CPU cpu. | module | is the function routine in the PTCPIP subsystem where
this event was generated. | err_code | is the internal error code associated with the event. | type | is the record type. The currently defined record types
are: | cpu | is the processor number where the event was reported. |
Cause An internal error occurred during configuration database management. Effect This error may lead to inconsistent subnet or route structures
among processors. Recovery Examine the subnet and routing topology in all processors with
running PTCPIP processes. If any inconsistency exists among the processors,
disable the configuration database for PTCPIP and re-configure the
subnets and routes. Regardless of the condition of the database, this
error should be reported to your local service provider for a complete
analysis of the problem. |
31 (Critical Event) module: TCPMON failed
to fetch a record from CONFIG DB. Error err_code, Record Type type, CPU cpu. | module | is the function routine in the PTCPIP subsystem where
this event was generated. | err_code | is the internal error code associated with the event. | type | is the record type. The currently defined record types
are: | cpu | is the processor number where the event was reported. |
Cause An internal error occurred during configuration database management. Effect This error may lead to inconsistent subnet or route structures
among processors. Recovery Examine the subnet and routing topology in all processors with
running PTCPIP processes. If any inconsistency exists among the processors,
disable the configuration database for PTCPIP and re-configure the
subnets and routes. Regardless of the condition of the database, this
error should be reported to your local service provider for a complete
analysis of the problem. |
32 (Critical Event) module: TCPMON Unexpected
Socket migration request. Originated from CPU cpu, IP address ip_addr from Port port. | module | is the Function routine in the PTCPIP subsystem where
this event was generated. | cpu | is the processor number where the event was reported. | ip_addr | is the remote IP address associated with this migration
request, in dotted decimal notation. | port | is the remote port number associated with this migration
request. |
Cause No memory is available to format the migration request. Effect The migration request is discarded and the socket is not migrated
to a new processor. Recovery Informational message only; no corrective action is needed. |
33 (Critical Event) module: TCPMON Socket
migration request, get MBUF failed. Originated from CPU cpu, IP address ip_addr from
Port port. | module | is the Function routine in the PTCPIP subsystem where
this event was generated. | cpu | is the processor number where the event was reported. | ip_addr | is the remote IP address associated with this migration
request, in dotted decimal notation. | port | is the remote port number associated with this migration
request. |
Cause No memory is available to format the migration request. Effect The migration request is discarded and the socket is not migrated
to a new processor. Recovery Informational message only; no corrective action is needed. |
200 (Critical Event) TCPMAN Unable to start backup process. Error err_num, Error-detail err_detail. | err_num | is the error number reporting the reason that the
backup did not start. See Appendix D for information on the specified error. | err_detail | is the detailed information about the error. |
Cause The TCPMAN backup process cannot be started and the cause can
be determined using err_num and error_detail. Effect The backup TCPMAN process is not created. Recovery The primary TCPMAN process continues to run and attempts to
restart the backup until the backup process starts. If the problem
persists, contact your service provider and provide the following: Descriptions of the problem and accompanying symptoms Details from this, and any other relevant messages Supporting documentation such as Event Management
Service (EMS) logs, trace files, and a processor dump, if applicable
If your local operating procedures require contacting the Global
Mission Critical Solution Center (GMCSC), supply your system number
and the numbers and versions of all related products. |
201 (Critical Event) TCPMAN Checkpoint Error. Entity rept_entity, Chkpt Type chkpt_type, Cause cause. | rept_entity | is the TCPMAN checkpoint destination object type.
The possible values of rept_type are: | chkpt_type | is the type of checkpoint that failed. The possible
values of chkpt_type are: | cause | specifies why this error occurred. The possible values
of cause are: |
Cause The backup process cannot process a checkpoint. Effect No immediate problems result. Recovery Halt and dump the processor of the TCPMAN backup process; then
reload the processor to restart the TCPMAN backup process. If the problem persists, do not reload the backup; contact your
support representative and provide the following: Descriptions of the problem and accompanying symptoms Details from this, and any other relevant messages Supporting documentation such as Event Management
Service (EMS) logs, trace files, and a processor dump, if applicable
If your local operating procedures require contacting the Global
Mission Critical Solution Center (GMCSC), supply your system number
and the numbers and versions of all related products. | | | | | NOTE: SCF commands that cause checkpoints are those that alter configuration
such as ADD SUBNET. The STATUS, INFO, and STATS commands do not require
checkpoints. Sync data includes all the current "known" configuration
information as stored in the system configuration database (CONFIG).
SCF commands that alter the current configuration require updating
the CONFIG, checkpointing the actual configuration change, and finally
checkpointing the sync data to ensure that the primary and backup
are exactly in sync. | | | | |
|
202 (Noncritical Event) TCPMAN Switched from CPU from_cpu to CPU to_cpu. | from_cpu | is the processor from which the TCPMAN process switched. | to_cpu | is the processor to which the TCPMAN process switched. |
Cause An operator requested a processor switch using SCF. Effect The TCPMAN is running in a different processor. Recovery Informational message only; no corrective action is needed. |
203 (Noncritical Event) TCPMAN Error notification. Function notif_func, Error notif_err. Info1 notif_info1, Info2 notif_info2, Line line_num, Module mod_name [ , Name notif_name ]. | notif_func | is the name of the function that failed. | notif_err | is the completion code returned by Guardian. The possible
values of notif_err are: | notif_info1 and notif_info2 | provide context pertaining to the error. | line_num | is the line number in the module reporting the error
notification. | mod_name | is the name of the TCPMAN module reporting the error
notification. | notif_name | if present, is the entity in TCPMAN associated with
the error. |
Cause The cause depends on the notif_func and notif_err. Effect TCPMAN continues to run. Recovery Contact your service provider and provide all relevant information. |
204 (Critical Event) TCPMAN Process Abended. Error err_code, Cause reason, Line line_num, Module module_name. | err_code | is the file system error that occurred. See Appendix B for information
on the specified error. | reason | indicates the reason that TCPMAN abended during initialization.
The possible values of reason are: | line_num | is the line number in the module where the internal
error was detected. | module_name | is the name of the TCPMAN module that detected the
internal error. |
Cause The TCPMAN process detected an error during process initialization
and it is unable to proceed. Effect TCPMAN terminates abnormally. Recovery Restart TCPMAN. If the process abends again, contact your service
provider and provide the following: Descriptions of the problem and accompanying symptoms Details from the message or messages generated Supporting documentation such as Event Management
Service (EMS) logs, trace files, and a processor dump, if applicable
If your local operating procedures require contacting the Global
Mission Critical Solution Center (GMCSC), supply your system number
and the numbers and versions of all related products. |
205 (Noncritical Event) Master TCPMON Process tcpmon_name started on CPU cpu. | tcpmon_name | is the name of the master TCPMON process. | cpu | is the processor number where the master TCPMON process
started. |
Cause There was no master TCPMON. Effect None. This event is informational only. Recovery Informational message only; no corrective action is needed. |
206 (Noncritical Event) TCPMON Process tcpmon_name started on CPU cpu. | tcpmon_name | is the name of the TCPMON process. | cpu | is the processor number where the TCPMON process started. |
Cause The operator started a TCPMON or a processor was brought up
where a TCPMON was configured. Effect None. This event is informational only. Recovery Informational message only; no corrective action is needed. |
207 (Noncritical Event) TCPMON Process tcpmon_name stopped on CPU cpu. | tcpmon_name | is the name of the TCPMON process. | cpu | is the processor number where the TCPMON process was
stopped. |
Cause An operator stopped the monitor using SCF. Effect None. This event is informational only. Recovery Informational message only; no corrective action is needed. |
208 (Noncritical Event) Master TCPMON switched from process tcpmon_name1 on CPU cpu_number1 to process tcpmon_name2 on CPU cpu_number2. | tcpmon_name1 | is the name of the TCPMON process that was formerly
the Master TCPMON. | cpu_number1 | is the processor number where the former Master TCPMON
process resided. | tcpmon_name2 | is the name of the new Master TCPMON process. | cpu_number2 | is the processor number where the new Master TCPMON
process resides. |
Cause The old Master TCPMON was stopped. Effect The default filter is moved to the new Master TCPMON. Recovery None |
209 (Critical Event) No Master TCPMON Process on system. | Cause An operator stopped either the PTCPIP subsystem or the only
TCPMON in the system. Effect There is no PTCPIP subsystem running. Recovery Restart the TCPMON processes. |
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