Operator Messages Manual

Chapter 112 TAG (Transport Agent) Messages

The messages in this chapter are sent on behalf of the Transport Agent. The Transport Agent is the interface between Open System Services (OSS) socket applications and Tandem’s NonStop Transmission Control Protocol/Internet Protocol (TCP/IP). The Transport Agent can generate events during startup, initialization, and run time. Additionally, it generates events when certain QIO errors occur.

The subsystem ID displayed for these messages is ZTAG. The following example shows the format for Transport Agent operator messages as they are sent to printers, log files, or terminals:

96-05-13 09:01:01 \MANCHU.$ZTA00  *TANDEM.ZTAG.D40
000001 TAGENT process abended, error: -1, 
TA PRIV_MAIN: TA and FS version incompatible, 
Transport agent version: 5,OSS File System version: 3, stage #: 1
NOTE: Negative-numbered messages are common to most subsystems. If you receive a negative-numbered message that is not described in this chapter, see Chapter 15.


000001

000001 TAGENT process abended, error: err-num, err-text, Transport agent version: ta-version, OSS File System version: fs-version, stage #: stage-num

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA PRIV_MAIN: TA and FS version incompatible

ta-version

is the version of the Transport Agent.

fs-version

the version of the Open System Services (OSS) file system.

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  The versions of the Transport Agent and the OSS file system were incompatible.

Effect  The Transport Agent process stops. No sockets can be created.

Recovery  Use VPROC to obtain the versions of the T8306 and T8397 products and consult the softdocs to ensure that product dependencies are met.



000002

000002 TAGENT process error: err-num, err-text, TAGENT process continues running, waiting indefinitely for OSS to start, stage #: stage-num

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA PRIV_MAIN: OSS not running

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  The Open System Services (OSS) environment has not started.

Effect  This message appears periodically until the OSS environment has been started.

Recovery  Determine why the OSS file manager process has not completed initialization of the OSS environment.



000003

000003 TAGENT process error: err-num, err-text, Using default value, TAGENT process continues running, stage #: stage-num

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_Server_Init: Unable to set RCVXLBLIMIT
TA_Server_Init: Unable to set SENDXLBLIMIT

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  The Transport Agent has issued a warning message.

Effect  This event has no effect on socket communications.

Recovery  Informational only; no corrective action is needed.



000004

000004 TAGENT process abended, error: err-num, err-text, recovery action: Use valid process name $ZTAxx, stage #: stage-num

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_Globals_Init: Process started with invalid process name

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  The Transport Agent has been started with an invalid process name. This can occur when the Transport Agent is started manually by using the RUN command from the TACL prompt or by starting it from a command (OBEY) file.

Effect  The Transport Agent process stops. No sockets can be created using that Transport Agent.

Recovery  The Transport Agent process starts automatically. Do not attempt to start it from the TACL prompt or from a command file.



000005

000005 TAGENT process error: err-num, err-text, TAGENT process continues running, waiting indefinitely for QIO segment to be initialized, stage #: stage-num

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_Globals_Init: QIO attach segment failed

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  The QIO process was not started, or its version was incompatible with that of the Transport Agent.

Effect  This message appears periodically until the QIO segment is initialized. No sockets can be created.

Recovery  Use the Subsystem Control Facility (SCF) to determine if QIO is running. (The QIO Monitor object file is QIOMON, and the process name is $ZMxx, where xx is the processor in which the monitor is to run). If QIO is running, check the Transport Agent and QIO software versions for compatibility by obtaining version information and consulting the appropriate softdocs.



000006

000006 TAGENT process abended, QIO error: err-num, err-text, stage #: stage-num

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_Globals_Init: Unable to create QIO module ID for TA
TA_Globals_Init: Unable to create QIO module ID for FS
TA_Globals_Init: Unable to get pool from QIO for TA QCB
TA_Globals_Init: Unable to create TA queue
TA_Globals_Init: Unable to get Pool for crtlbuf
TA_Globals_Init: Unable to get Pool for databuf
TA_Globals_Init: Unable to get Pool for QidInfo struct
TA_Globals_Init: Unable to get MD for aggbuf

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  The versions of the Transport Agent and QIO software were incompatible.

Effect  The Transport Agent process stops. No sockets can be created.

Recovery  Check the Transport Agent and QIO software versions for compatibility by obtaining version information and consulting the appropriate softdocs.



000007

000007 TAGENT process abended, PXS error: err-num, err-text, stage #: stage-num

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_Globals_Init: Unable to get memory from PXS for SRE Template

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  Not enough memory was available in the Portability Extended Segment (PXS).

Effect  The Transport Agent process stops. No sockets can be created.

Recovery  Determine the reason for the lack of available PXS memory and correct the problem, or contact the Global NonStop Solution Center (GNSC) and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



000008

000008 TAGENT process abended, error: err-num, err-text, stage #: stage-num

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_Globals_Init: Socket table initialization failed

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  Not enough memory was available in the Portability Extended Segment (PXS).

Effect  The Transport Agent process stops. No sockets can be created.

Recovery  Determine the reason for the lack of available PXS memory and correct the problem, or contact your HP support representative and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



000009

000009 TAGENT process abended, error: err-num, err-text, stage #: stage-num

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_Globals_Init: Request table initialization failed

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  Not enough memory was available in the Portability Extended Segment (PXS).

Effect  The Transport Agent process stops. No sockets can be created.

Recovery  Determine the reason for the lack of available PXS memory and correct the problem, or contact the Global NonStop Solution Center (GNSC) and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable

Recovery  If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



000010

000010 TAGENT process error: err-num, err-text, QIO Pool Put will be retried, TAGENT process continues running, stage #: stage-num

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TASM_Pool_Put: Unable to return buffer to QIO Pool

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  An error was encountered while trying to return memory to QIO. There may be a memory leak in the system.

Effect  The operation will be retried.

Recovery  Informational only; no corrective action is needed.



000011

000011 TAGENT process in processor current-cpu error: err-num, err-text, A bad aggregate request from Transport Provider tp-name running in processor tp-cpu-number, TAGENT process continues running, stage #: stage-num

current-cpu

is the current processor in which the Transport Agent is running.

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_Do_LdoneTaTpAggregate: Aggregate reply from TP corrupted
TA_Do_TpTaReq: Error while processing the aggregate request from Transport Provider

tp-name

is the transport provider process name.

tp-cpu-number

is the processor number where the transport provider process is running.

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  The Transport Agent has detected an invalid message from a transport provider.

Effect  Sockets using that transport provider process can no longer be used. This is an internally detected consistency error.

Recovery   Sockets that were using this transport provider process are unusable and can only be closed.

Contact your HP support representative and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable.

  • A processor dump of the processor where the transport provider process was running.

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



000012

000012 TAGENT process error: err-num, err-text, Transport Provider tp-name, TAGENT process continues running, stage #: stage-num

err-num

is the error number that the Transport Agent received.

err-text

is the specific error associated with the event, which can be:

TAMSG_GetSoPtrFromFsopenid: Invalid fsopenid from TP

tp-name

is the transport provider’s process name, for example, $ZTC0.

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  The transport provider process has sent a message that refers to a socket that does not exist. The socket it refers to might have been closed.

Effect  The error has no effect on socket communications.

Recovery  Informational only; no corrective action is needed.



000013

000013 TAGENT process error: err-num, err-text, Transport Provider tp-name, TAGENT process continues running, stage #: stage-num

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TAMSG_FsTpRecvReturnDataRsp_Handle: unexpected error in TP's message

tp-name

is the transport provider process name.

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  The transport provider process has replied to a message with an unexpected error.

Effect  The error has no effect on socket communications.

Recovery  Informational only; no corrective action is needed.



000014

000014 TAGENT process in Processor current-cpu error: err-num, err-text, all sock-family sockets corresponding to Transport Provider tp-name running in Processor tp-cpu-number are reset, TAGENT process continues running, stage #: stage-num

current-cpu

is the current processor in which the Transport Agent is running.

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_TpDeath_Cleanup: Resetting sockets

sock-family

is the socket family of the sockets that are reset.

tp-name

is the name of the transport provider process.

tp-cpu-number

is the processor number where the transport provider process is running.

stage-num

identifies the location within the module named in err_text at which the error occurred

Cause  There was no socket activity in the transport provider process or a consistency error was internally detected.

Effect  Sockets using that transport provider process can no longer be used.

Recovery  Sockets that were using this transport provider process are unusable and can only be closed. Check for events logged before this event was logged to get additional information.



000015

000015 TAGENT process in Processor current-cpu error: err-num, err-text, An invalid Request id request-id in the message, { [ Transport Provider tp-name running in Processor tp-cpu-number,] | [Transport Provider not running, ] } TAGENT process continues running, stage #: stage-num

current-cpu

is the current processor in which the Transport Agent is running.

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_Do_OPTXFER_Send_Rsp: Invalid Request id in reply from Tranport Provider
TA_Do_FsTaReply: Invalid Request id in the request from the Socket Library
TA_Do_LdoneTaTpOpen: Invalid Request id in the reply from Transport Provider
TASM_Request_Reply_FC: Invalid Request id in the request from the Socket Library
TAMSG_Do_FsTpReply: Invalid request id in the reply from the Transport Provider

request-id

is the request id of the request for which Transport Agent received a reply.

tp-name

is the name of the transport provider process.

tp-cpu-number

is the processor number where the transport provider process is running.

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  The Transport Agent has detected an invalid message from the transport provider process or the socket library.

Effect  This is an internally detected consistency error. If the invalid message is from:

  • The socket library, an OSS application might stop functioning

  • The transport provider process, sockets using that transport provider process can no longer be used

Recovery  Sockets that were using this transport provider process are unusable and can only be closed.

If an application stops functioning, restart the application if possible. If you are forced to stop the application, the processor where the application was running should be reloaded.

Contact your HP support representative and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable.

  • A processor dump of the processor where the transport provider process was running.

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



000016

000016 TAGENT process in Processor current-cpu error: err‑num, err-text, No socket activity for more than six hours corresponding to the Transport Provider tp-name running in Processor tp-cpu-number TAGENT process continues running, stage #: stage-num

current-cpu

is the current processor in which the Transport Agent is running.

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_Get_Msg: No socket activity in TP queue

tp-name

is the name of the transport provider process.

tp-cpu-number

is the processor number where the transport provider process is running.

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  There was no socket activity in that transport provider process for more than six hours.

Effect  None

Recovery  Informational only; no corrective action is needed.



000017

000017 TAGENT process in Processor current-cpu error: err-num, err-text, Transport Provider tp-name in Processor tp-cpu-number, restarted or switched primary-backup, TAGENT process continues running, stage #: stage-num

current-cpu

is the current processor in which the Transport Agent is running.

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_Get_Msg: TP Phandle stored in TA does not match with the current TP Phandle in DCT
TA_Do_FsTaQcheck: TP Phandle stored in TA does not match with the current TP Phandle

tp-name

is the name of the transport provider process.

tp-cpu-number

is the processor number where the transport provider process is running.

stage-num

identifies the location within the module named in err_text at which the error occurred

Cause  The transport provider process restarted or switched primary-backup.

Effect  Sockets using that transport provider can no longer be used. This is an internally detected consistency error.

Recovery  Sockets that were using this transport provider process are unusable and can only be closed.



000018

000018 TAGENT process in Processor current-cpu error: err-num, err-text, Processor tp-cpu-number went down where Transport Provider tp-name was running, TAGENT process continues running, stage #: stage-num

current-cpu

is the current processor in which the Transport Agent is running.

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_GetAndDo_SystemStatusReq: Processor Failure

tp-cpu-number

is the processor number where the transport provider process is running.

tp-name

is the name of the transport provider process.

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  Processor failure occurred where the transport provider primary process was running.

Effect  Sockets using that transport provider process can no longer be used.

Recovery  Sockets that were using this transport provider process are unusable and can only be closed.



000019

000019 TAGENT process in Processor current-cpu error: err-num, err-text, a failure indication sent by parallel TCP process tp-name running in Processor tp-cpu-number, TAGENT process continues running, stage #: stage-num

current-cpu

is the current processor in which the Transport Agent is running.

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_Do_FsTaFailInd: TCPSAM process terminated

tp-name

is the name of the transport provider process.

tp-cpu-number

is the processor number where the transport provider process is running.

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  The TCPSAM process terminated.

Effect  Sockets using that transport provider process can no longer be used.

Recovery  Sockets that were using this transport provider process are unusable and can only be closed.



000020

000020 TAGENT process in Processor current-cpu error: err-num, err-text, Unexpected reply from the Transport Provider tp-name, running in Processor tp-name, TAGENT process continues running, stage #: stage-num

current-cpu

is the current processor in which the Transport Agent is running.

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_Do_LdoneTaTpSimple: Unexpected simple Reply from the Transport Provider

tp-name

is the name of the transport provider process.

tp-cpu-number

is the processor number where the transport provider process is running.

stage-num

identifies the location within the module named in err_text at which the error occurred

Cause  The Transport Agent has detected an invalid message from the transport provider process.

Effect  Sockets using that transport provider process can no longer be used. This is an internally detected consistency error.

Recovery  Sockets that were using this transport provider process are unusable and can only be closed.

Contact your HP support representative and provide all relevant information as follows:

  • Descriptions of the problem and accompanying symptoms

  • Details from the message or messages generated

  • Supporting documentation such as Event Management Service (EMS) logs, trace files, and a processor dump, if applicable.

  • A processor dump of the processor where the transport provider process was running.

If your local operating procedures require contacting the Global Mission Critical Solution Center (GMCSC), supply your system number and the numbers and versions of all related products as well.



000021

000021 TAGENT process in Processor current-cpu error: err-num, err-text, Transport Agent is shutting down, Deleting TP Queue of the Transport Provider tp-name, running in processor tp-cpu-number, stage #: stage-num

current-cpu

is the current processor in which the Transport Agent is running.

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TASTOP_StopQs: TA Shutdown

tp-name

is the name of the transport provider process.

tp-cpu-number

is the processor number where the transport provider process is running.

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  The Transport Agent has been shut down through the Subsystem Control Facility (SCF).

Effect  Sockets cannot be created in the affected processor until the Transport Agent is started again.

Recovery  Informational only; no corrective action is needed.



000022

000022 TAGENT process in Processor current-cpu error: err-num, err-text, QIO MD Get Error, TAGENT process continues running, stage #: stage-num

current-cpu

is the current processor in which the Transport Agent is running.

err-num

is the error number that the Transport Agent received.

err-text

is the error text associated with the event, which can be:

TA_Allocate_MsgSysReqBufs: Unable to get MD from QIO
TA_Get_TpTaReq: Unable to get MD from QIO
TA_Get_TpTaReq: Unable to get MD from QIO, will be retried indefinitely
TA_Get_TpTaReq: Error recovery message, able to get MD from QIO after retry
TA_Get_TpTaReq: Error recovery message, able to get MD from QIO after retry or got qcb's last MD
TA_Allocate_MsgSysReplyBuf: Unable to get MD from QIO
TA_Get_Msg: Unable to get MD from QIO
TAMSG_ConfMsg_Send: Unable to get MD from QIO, will be retried indefinitely
TAMSG_ConfMsg_Send: Error recovery message, able to get MD from QIO after retry
TAMSG_FsTpRecvDataInd_Handle: Unable to get MD from QIO
TAMSG_FsTpSendContInd_Handle: Unable to get MD from QIO
TAMSG_FsTpRecvContInd_Handle: Unable to get MD from QIO
TASM_TpQcb_Allocate: Unable to get MD from QIO
TA_RDF_GC_Processing: Unable to get MD from QIO

stage-num

identifies the location within the module named in err_text at which the error occurred.

Cause  QIO was unable to allocate a message descriptor (MD).

Effect  Either the Transport Agent experiences a delay in processing the request, or the error ENOMEM or ENOBUF is returned to the application.

Recovery  Informational only; no corrective action is needed.