Hewlett-Packard LaserJet 8150 Series Printer Printing System Late Breaking Readme The Late-Breaking Readme file contains information that may impact the installation and use of your HP LaserJet 8150 printer. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Readme File Contents: I. Introduction II. Late Breaking Information --Known issues and workarounds III Defects Fix List for: IV Enhancements for: V Technical Assistance VI. Legal Statements --Trademark notices --Software license and copyright ************************ I. INTRODUCTION ************************ This Readme file provides specific information you should know before you install and use the Printing System. Information and Known issues are provided for the following operating systems: -Windows XP -Windows 2000 -Windows NT 4.0 -Windows 95/98/Millennium -Windows 3.1x This file provides specific compatibility, and troubleshooting information. For additional information on the printer features and driver features, refer to the online help included with each software component and the printer user guide. ************************************************ II. Known Issues ************************************************* _________________________________________________________________ CD Browser __________ Issue: When using the Customization Utility to create a custom printing system the floppy drive destination is not available. Description: When using the Customization Utility to create a custom printing system only the "Copy Printer Drivers Only" selection will allow the use of a floppy drive as a destination. When selecting "Create Customized Installer" or "Copy Entire Printing System Installer" from the Customization Utility, only local or network hard drives can be selected. _________________________________________________________________ Printing System Installer _________________________ Hard Disk Free Space Requirements: Before installing the printing system software verify there is at least 20MB of free disk space available for the installation of the software. _________________________________________________________________ Issue: Cannot cancel the printing system installer after file copy has begun. Description: There is no cancel button available when the printing system installer is copying file and updating the system. The cancel button is not available because cancellation during the file copy or system update processes could leave the user's system in an unknown state. Also do not "End Task" or power down the computer during the file copy and system update process. Workaround: Complete the printing system installation then use the printing system uninstaller located in the HP LaserJet 8150 programs folder to uninstall the printing system. After the uninstall process is complete the printing system installer may be re-run with the user's new selections. _________________________________________________________________ Issue: User does not receive a response when trying to run the installer setup.exe file. Description: The installation program checks for a minimum of 7MB of free disk space on the computer before starting the installation of the software. If there is not at least 7MB of free disk space the installer will not start and no error messages or warnings will be displayed. Workaround: Verify there is at least 20MB of free disk space available for the installation of the software. _________________________________________________________________ Issue: You experience proxy errors while trying to perform a Web Update during installation. Workaround: Go to the http://www.hp.com Web site and download the latest version of the HP LaserJet 8150 Printing System software. Install the newly downloaded software rather than installing the software from the HP LaserJet 8150 Printing System Installer CD-ROM. _________________________________________________________________ Printing System Uninstaller ___________________________ Issue: The printing system uninstaller does not completely uninstall the printing system software. Description: If the printing system installer is used to install more than one language on the same system, only the files and components from the last installation will be removed. The printing system installer only stores one uninstallation file per system. Workaround: Uninstall the printing system for one language before installing the printing system for a second language. _________________________________________________________________ Parallel and USB Support ________________________ Issue: Some advanced features of the LJ8150 printing system are not supported over a parallel or USB printer connection. Description: Printing system components that require Bi-directional functionality are not supported over parallel or USB printer connections. The components that are not supported over parallel or USB are; Driver Autoconfiguration Update Now Job Status and Alerts Workaround: This functionality will be added in a future release of the printing system software for the LJ8150. _________________________________________________________________ Job Retention _____________ Issue: PIN number settings for Job Retention feature works differently in the PostScript Environment from previous products. Previous instructions to set a PIN number: To print a private job using the PostScript driver the user had choose one of the 50 predefined PIN numbers (20 for Win9x) from the "PIN (for Private Job)" drop down menu. Enhanced way to set PIN numbers: To print a private job using the PostScript driver the user can choose a PIN number between 0000 and 9999 by selecting a value between 0 and 9 for each PIN digit. For example, to choose 1579 as a PIN number, select the following: PIN Digit 1 (for Private Job): 1 PIN Digit 2 (for Private Job): 5 PIN Digit 3 (for Private Job): 7 PIN Digit 4 (for Private Job): 9 _________________________________________________________________ Printer Drivers _______________ Issue: Job Retention, Proof and Hold Prints all of the copies of a print job. Description: Some applications may send each copy of a print job as separate job from the application. Workaround: Uncheck the Collation feature in the application. _________________________________________________________________ Issue: User cannot print on the backside of first sheet when duplexing with "Use Different Paper" for first page. Description: The printing system does not allow for this capability at this time. This functionality may be added in future products. _________________________________________________________________ Issue: Using Windows NT4 and the PCL5e printer driver, text may be clipped on the left margin of the page when using the Edge-to-Edge feature. Workaround: Print the document using the PCL 6 printer driver. _________________________________________________________________ Issue: When printing a duplexed document with multiple copies the second copy prints on first copy's last page instead of separate page. Description: This is a known issue with several applications. For example an application sends a 3 page, 2-copy job as one 6-page document. When print data is sent to the printer in this manner the driver cannot distinguish that it is really 2 copies of the same print job. Workaround: Turn on "Ignore Application Collation" in the printer driver and turn off collation in the application print dialog box. _________________________________________________________________ Issue: PNG graphic images do not print with the current version of Netscape Navigator (4.73). Description: Netscape does not support PNG images by default. A PNG plug-in must be downloaded from Netscape and installed into the browser. Workaround: Download and install the PNG plug-in from Netscape. _________________________________________________________________ Bi-Directional Functionality ____________________________ Description: When running the HP Port Resolver, Bi-Directional functionality, from an NT4 client machine to a remote printer connected via an NT4 share, one of the following problems may occur: 1. When the clicking the printer driver "Update Now" button - a "printer communication error" is posted. 2. When using the Job Status and Alerts utility - a broken connection is displayed. 3. When using the porttest.exe test utility - the error code 0x80070005 is returned. Solution: If an "Update Now" or "Stand Alone Status" from an NT4 client, fails to communicate with a printer on a remote NT4 share check that the Network -> Services -> RPC Configuration service is correctly installed on both the client AND host (print server) machines and that the RPC "Name Service Provider" field (click RPC - "Properties" to view this info) is set to "Windows NT Locator". W9x and W2K are not affected by this problem, only WNT4. _________________________________________________________________ Job Status and Alerts _____________________ Supported Operating Systems and Environments: Job Status and Alerts is supported on Windows 95 (with WinSocket 2.0 and Internet Explorer 4.0 or greater), Windows 98, Windows Me, Windows 4.0, and Windows 2000.Job Status and Alerts are Supported on Windows 95 with Internet Explorer 4 or higher, Windows 98, Windows ME, Windows NT and Windows 2000. Job Status and Alerts are not supported for Terminal Server. Job Status and Alerts functionality is available for printers connected over the network from the client. Job Status and Alerts are not supported over a parallel connection. Device Status requires Internet Explorer version 4 or greater. _________________________________________________________________ Issue: Job status does not work when using Novell Client on a Windows NT 4.0 or Windows 2000 client. Workaround: Download updated Job Status and Alerts software when available from HP.com. _________________________________________________________________ Issue: Multiple copies of the same print job show up in the Job Status and Alerts window as separate jobs. Description: Some applications send each copy of a print job as a separate job therefore Job Status and Alerts will represent each copy as a separate job. Workaround: Turn off Job status when using applications that send each copy of a print job as a separate job. _________________________________________________________________ Install Network Printer Wizard ________________________________ Issue: Port name over 63 characters, port creation fails. Description: If a user chooses to change the port name and uses a new name over 63 characters, the port creation will fail. A dialog pops with the following message "There was an error creating the port. Please refer to the Read Me file about how to create network Printer Ports. The printer will be setup to the local printer port." The driver installation finishes, and the printer is setup to print to LPTx. Workaround: Run the installer again and type in a name less than 63 characters. _________________________________________________________________ Issue: IP Address set via "Suggest Settings" and printer creation fails. Conditions required: PC configured with TCP/IP only and a Dial Up Adapter, printer has an assigned IP address, user performs specific device search by hardware address. Description: After the printer is discovered via the hardware address, on the IP Settings screen, the user can choose the "Suggest Settings" option. If user uses the Suggest Settings option (auto net), the installation continues as though the installer is assigning an autonet address to the printer, however, the installation will fail and IP on printer will not be written. Workaround: Do not change the IP Address via the "Suggest Settings" option. _________________________________________________________________ Issue: No default queue name suggested by Install Network Printer Wizard. Description: Each time the Install Network Printer Wizard is run on different workstations a new queue is created. The first 8 installs, Install Network Printer Wizard will suggest a default queue name incrementing by _q2, _q3... This is successful until the 9th queue. When the 9th queue should be created, instead of creating the queue, the queue name field is left blank. Workaround: User can then type in the name of the queue. Additional Information: User should be using Add Printer or the appropriate installer to attach to an existing queue rather than using the Install Network Printer Wizard to create a new queue for each workstation. If the user desires a new queue for each workstation, they will have to type in a new queue name. *********************************** III. DEFECTS FIX LIST *********************************** 1. When using the API function "ResetDC" to change source trays it could return an error after this function has been called about 15,000 times. 2. When clients connects to the Terminal Server and autocreates the driver onto the Terminal Server they receive stop errors when printing. 3. NT4.0 Terminal Server reboot intermittently. 4. Memory leak when manual duplexing. 5. User Cannot change quicksets on remote printers with Administrator privileges. 6. Mouse pointer disappears when printing from Sybase PowerBuilder. 7. PS driver reports incorrect pages in spooler. 8. Japanese Windows all operating systems, PostScript Driver, A Garbage 2byte Character for "Stored Job" under Job retention. 9. Windows 98, Driver icons disappear from the Stand Alone Status window after installing the drivers and connectiong them to a hp std tcp-ip port. 10. Windows 2000, Windows Nt 4.0, PCL 5e and PCL 6, When selecting Paper source from the PAPER tab the selction will switch back to "Auto Select" if the paper type is anything other than "Auto Select" 11. The Duplo DBM-80 Booklet Maker is selected as the Optional Paper Destination. You select a supported custom paper size from PAPER tab and check the "staple" box check box on FINISHING tab. Check the "rotated" check box on from BASICS tab, the the staple check box is unchecked and stays enabled but unselectable. *********************************** IV. ENHANCEMENTS *********************************** * Driver Autoconfig through .inf install: These drivers have a new feature supported in Windows NT4.0, Windows 2000 and Windows XP for driver autoconfiguration. During an .inf install of the driver, temporary bi-di communication with the printer will be established (in environments that support bi-di) and the driver will be configured for any hardware printer accessories (such as input trays, hard disk accessories, duplexer, etc.) * Performance: There are numerous performance enhancements for these drivers - particularly for the time is takes for a driver UI to appear when selecting "Print" within an application, for changing to different HP driver within the Print Dialog drop-down list or when selecting "Properties" from the Print Dialog box. There are also improvements in the time is takes for an application to load when one of these drivers is set as the default. Finally, there is some improvement in print speed when using this driver in certain applications. * User Mode driver Architecture for Windows 2000: These drivers have been developing using the User Mode (also called Version 3) driver architecture for use in Windows 2000. This architecture provides a more stable environment as there is less interaction between the core operating system and driver files. The Kernel Mode (also called Version 2) driver architecture still exists for use in the Windows 9x and ME platforms as well as Windows NT4.0. * Accessing Watermarks in a shared printer environment: In some cases, watermarks in a shared environment were not available to users that did not have administrator privileges. This enhancement ensures all users will have access to the Watermark feature. * Username inserted, via PJL comment, into print data stream for job accounting applications. * Additional PCL 5e commands that will provide for the handling of multiple custom paper sizes * New version of Job Status and Alerts Version 2.4.0 ************************************ V. TECHNICAL ASSISTANCE ************************************ Some of the services below are provided for the United States only. Similar services to those listed below are available in other countries. See your printer's user guide or call your local authorized HP dealer. CUSTOMER SUPPORT See your printer's user guide or call your local authorized HP dealer. INTERNET Anonymous FTP library service is available worldwide for around-the-clock-access to drivers and technical support information for HP peripheral and computer products. Please note that paths may change without notice. Access the Internet or FTP address and use the menus to locate the software or support of your choice. -URL for HP LaserJet 8150 Series Support: http://www.hp.com/cposupport/nonjsnav/hplaserjet5940.html -URL for Software and Support: http://www.hp.com/ go/support -URL for Access HP: http://www.hp.com -FTP address: ftp.hp.com Login: anonymous Password: your Internet email address HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL INFORMATION Refer to your printer user guide for additional methods of obtaining software and support information, such as printer driver distribution centers, other online services, fax services, and other online support. ********************************* VI. LEGAL STATEMENTS ********************************* TRADEMARK NOTICES -MS-DOS, Windows, PScript and Internet Explorer are registered trademarks of the Microsoft Corp. -OS/2 is a registered trademark of IBM Corporation. -Macintosh and Mac OS are registered trademarks of Apple Computer, Inc. -PostScript is a registered trademark of Adobe Systems, Incorporated. - Netscape is a registered trademark of Netscape, Inc. SOFTWARE LICENSE AND COPYRIGHT Information provided in this document and software for the Hewlett-Packard LaserJet 8150 Series printer is provided "as is." No implied warranties of merchantability and or fitness for a particular purpose are given. The HP LaserJet 8150 Series printing system may be copied and distributed only to users of an HP LaserJet 8150 Series printer. All files on the CD must be copied without modification. All components of the HP LaserJet 8150 Series printing system must be distributed together. The HP LaserJet 8150 Series printing system may not be distributed for profit. Copyright (c) 1990-2000 Hewlett-Packard Company. Copyright (c) 1985-1990 Microsoft Corp. All Rights Reserved.