User PIN Authentication

The User PIN Authentication page enables you to add user PIN records into the device one at a time, and to edit or delete user PIN records that have already been saved in the device.

You can also use the device Import/Export feature to load a large list of users all at once, rather than adding them one at a time.

You can set up the device to require each user to provide their PIN when they access the device. To set up this authentication option, do the following:

• On Digital Send Advanced devices, go to the EWS Settings tab, select Authentication Manager, and then select User PIN from the Sign In At Walk Up drop-down list and from the Send to E-mail drop-down list.

• On Digital Send Simple devices, as soon as user PIN records are added to the device, device access is automatically limited to only those persons who have a user account, and the control panel starts prompting all users for a PIN.

Option 1: Add new users

You can add a new user and PIN by clicking Add New User.... This takes you to the Add User page, which has instructions for completing the task.

Adding a new user

To add a new user and PIN, do the following:

1. Click Add New User.... The Add User page appears.

2. Type the person's name in the Name field. The maximum length is 245 characters, or less depending on the language being used.

3. Type the person's e-mail address in the E-mail Address field. It must be less than 255 characters.

   Note: If e-mail address validation has been enabled on the device, the e-mail address is required to have an @ sign.

4. Type the user PIN into the User Access PIN field. It must be between 4 and 8 digits long.

5. If you want to add the new user's e-mail address to the device address book, select the Add user to e-mail address book automatically check box.

6. Click Apply to save the new user and PIN to the device.

Option 2: Edit or delete existing users

You can edit or delete any of the users that have been saved in the device.

Editing a user

To edit an existing user, do the following:

1. Select the user that you want to edit from the user list. You can type a name into the search field to find a specific user.

2. Click Edit User.... The Edit User page appears.

3. Make the necessary changes in the Name, E-mail Address, and User Access PIN fields.

4. Click Apply to save your edits.

Deleting a user

To delete an existing entry, do the following:

1. Select the user that you want to delete from the user list. You can type a name into the search field to find a specific user.

2. Click Delete User.... The Delete User page appears.

   Note: If you want to delete all user PIN records from the device, click Delete All Users.... If you want to make a backup copy of the user records first, you can do this by using the device Import/Export feature.

3. In the page that displays, you are prompted to confirm the deletion of the selected user. Click OK to confirm your selection. The user record is deleted.

Error messages

You might encounter the following errors when adding, editing, or deleting user records. The Cause column in this table indicates the possible cause of the error.