Fax Address Book

A fax address book is a list of fax numbers that are stored on the device. The address book can store frequently-used fax numbers so that you can quickly choose the right destination when faxing a document from the front panel of the MFP device. The Fax Address Book page enables you to add fax numbers into the device one at a time, and to edit fax numbers that have already been saved in the device.

You can also use the device Import/Export feature to load a large list of frequently-used fax numbers on to the device all at once, rather than adding them one at a time.

If you want to add a fax address book to more than one device, it is best to add the fax numbers on one device, make any edits to the list, and then use the Import/Export feature to transfer the address book to other devices.

Option 1: Add new entries

You can add a fax number by clicking Add Fax Number.... This takes you to the Add Fax Number page, which has instructions for completing the task.

Adding an fax number

To add a new fax number, do the following:

  1. Click Add Fax Number.... The Add Fax Number page appears.

  2. Type the person's name in the Name field. The name is what appears in the list on the device control panel when a user is searching for a fax number. The maximum length is 245 characters, or less depending on the language being used.

  3. Type the fax number in the Fax number field.

    The fax number can be formatted with or without spaces. It must be less than 50 characters long, and it can contain the following punctuation:
    comma + - ( ) [ ] *.

  4. Click Apply to save the new fax number to the device.

Option 2: Edit or delete existing entries

You can edit or delete any of the fax numbers that have been saved in the device.

Editing a fax number

To edit an existing entry, do the following:

  1. Select the fax number that you want to edit on the Fax Address Book page. You can type a name into the search field to find a specific fax number.

  2. Click Edit Fax Number.... The Edit Fax Number page appears.

  3. Make the necessary changes in the Name and Fax number fields.

  4. Click Apply to save your edits.

Deleting a fax number

To delete an existing entry, do the following:

  1. Select the fax number that you want to delete on the Fax Address Book page. You can type a name into the search field to find a specific fax number.

  2. Click Delete Fax Number.... The Delete Fax Number page appears.

    Note: If you want to delete all fax numbers from the device, click Delete All Fax Numbers.... If you want to make a backup copy of the numbers first, you can do this by using the device Import/Export feature.

  3. In the page that displays you are prompted to confirm the deletion of the selected fax number. There is no way to recover a fax entry once it has been deleted. Click OK to confirm your selection. The fax number is deleted.

Error messages

You might encounter the following errors when adding, editing, or deleting e-mail addresses or fax numbers. The Cause column in this table indicates the possible cause of the error.

Error

Cause

The name you entered already exists in the address book. Please change the name to be unique in the address book.

Each e-mail address or fax phone number must have a unique name associated with it.

The device is being serviced by the Digital Sending Software at [ip address]. Please use Windows Configuration Utility to configure the device.

The device can be managed either by the Digital Send Service Windows Configuration Utility or by the embedded Web server (EWS), but not both. Go to the Digital Send Service software to make configuration changes.

The address book is being accessed by another user. Please try again later.

Someone else is accessing this address book, either at the device or from their Web browser. Once they have completed their task, you can access this address book.

Functionality on this page has been disabled because of your current browser settings. To enable this functionality, change your browser settings to allow JavaScript.

If the browser settings are adjusted for high security, scripting languages, including JavaScript, are disabled. To use the address book feature, JavaScript must be enabled. This setting can typically be found in your Web browser under Security Settings (set Active Scripting to Enable) or Content Settings (select Enable JavaScript).

The entry you are editing has been removed or changed by another user. The new information has not been saved.

Someone else is editing this entry, either at the device or from their Web browser. Wait a few minutes and then try again to access the record.

The entry you are deleting has been changed by another user. The entry has not been deleted.

Someone else is editing this entry, either at the device or from their Web browser. Wait a few minutes and then try again to delete the record.